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Discussion on Smart Product Review For WooCommerce - All in one review pack for WooCommerce

Discussion on Smart Product Review For WooCommerce - All in one review pack for WooCommerce

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275 comments found.

Your plugin is really great in terms of functions … I love it … But in terms of speed optimisation it is like nightmare

1. There is no conditioning applied where your plugin/code/files should load … you are loading all files everywhere, this is unaccaptable 2. Your “semantic.js/css” files are unreasonably huge just for stylish some dropdown … this is really annoying especially when Google page speed tool show those files as render blocking and not needed

You should seriously work on those 2 issues, it will take I think just few hours to condition plugin working only on product pages and where the shortcode is put, and also change those huge libraries for dropdown … this will help your customers to thrive in this competitive world of fast websites

Hello there,

Thank you for your feedback.

We will work on this and release an update for this and let you know.

Regards

I want to know a few things before buying this plugin

1. can we send review reminders more than one time? 2. when mail is sent to a customer will he/she can submit their review on the mail or he or she will be redirected to the website? 3. is there any shortcode to show all review to a pop-up window on main site page like(https://unleashedpremium.com) or (https://unleashedpremium/shop-2) like loox give to their shopify user 4. Can we import reviews? 5. Review Edit Button is there? 6. does the demo design like look the same on my site also? 7. Plugin Won’t terably effect my site speed right 8. how can we customize review reminder email (is tinymce editor is there?) if yes then tinymce remove some HTML tags is there any solution for that?

Your Plugin UI is dmm good I will surely buy this plugin and will recommend to my friends also

waiting for your response thanks a lot

Hello there,

Thank you for contacting us.

Currently, review reminder will be send only one time. The review reminder email contain the review link of the product that has been order so the customer have to come to website to give review. We are working on shortcode release it soon then you can use the shortcode anywhere on the site. Yes, you can import review, it should be same review format. Review edit button is not available in the plugin. The design on demo will work same on your website too. The plugin file will not effect much to the speed of website. The review reminder email content can be set from backend settings it has wp editor format. It will accept the HTML tags.

If you have any further queries then let us know.

Regards

Hello there,

Thank you for showing interest in the plugin.

We have added the shortcode function along with some other updates. Now, you can show all reviews to a pop-up window on your main site page. To find out the complete list of changes, check the changelogs.

Regards

Hello! We already have the shortcode function available? It is approx. 1 month you told me that in a week it would be ready.

Hello there,

Please download the latest version of the plugin. We have added the shortcode function along with some other updates. To find out the complete list of changes, check the changelogs.

Regards

Thanks so much guys!, it is working very well. It would be great if they could add it as an Elementor Widget, but so far it has worked really well for me.

What I do think is very necessary is to see a list of the review reminders that have been sent, something similar to how this free plugin does it: https://ibb.co/KLTkrCH

Hello MilMascarasJr,

Thank you for writing back to us.

We will add the above feature in our next update and release an update for this and let you know.

If you need any further assistance then please do let us know.

Regards

Hello _ I’m interested in purchasing the plugin, but have few questions if you don’t mind.
  1. Plugin has a feature that will allow users/customer to comment on existing reviews?
  2. Does it allow website registered users who haven’t purchased product to write a Review?
  3. If #2 is NO, can that feature be added ?
  4. Is there a short that I can use to add the review to a “REVIEW” page? – I would like to create a review page where users/customer can write reviews of products and also comment on reviews.

Hello there,

Thank you for contacting us.

Plugin has a feature that will allow users/customer to comment on existing reviews? This feature is not available in the plugin. Does it allow website registered users who haven’t purchased product to write a Review? If #2 is NO, can that feature be added ? This feature is available in the plugin,you can enable verified purchase users to review or registered user or all. Is there a short that I can use to add the review to a “REVIEW” page? – I would like to create a review page where users/customer can write reviews of products and also comment on reviews. We are working on it and release an update soon.

If you have any further queries then let us know.

Regards

Hello there,

Thank you for showing interest in the plugin.

We have added the shortcode function in the latest version of the plugin. Now, you can use the shortcode to add the reviews to a “REVIEW” page. To find out the complete list of changes, check the changelogs.

If you need any further assistance then let us know.

Regards

Hello You used Date function in the plugin design, but the standard WordPress mode is date_i18n. Please correct the problem to be compatible with different dates. echo date(‘F j, Y’, strtotime($comment->comment_date)) should be echo date_i18n(‘F j, Y’, strtotime($comment->comment_date))

Hello there,

Thank you for contacting us.

We will release an update for this soon.

If you need any further queries then let us know.

Regards

Tôi cần giúp đỡ cài đặt trên website

Hello there,

Thank you for contacting us.

Please follow our documentation link below to setup the plugin settings. https://codeflist.com/documentation/smart-product-review/

And you can save the default settings by clicking on default settings button in the plugin settings to have default settings for review.

If you need any further assistance then let us know.

Regards

Review summary bar not working on flatsome theme!

Hello there,

Thank you for contacting us.

Please enable the setting Enable rating bar in single product under general setting of basic review setting tab like in below screenshot. https://imgur.com/fvtzcTW

If still getting issues then send us the temporary credentials of the site from below contact form so that we will help to fix the code for you.

https://codecanyon.net/user/codeflist#contact

Regards

Is there an option to make the name hidden, for example instead of Code Flist it will be shown: C* F*

Hello there,

Thank you for writing in.

We are sorry to say that hidden name option setting is not available in the plugin. The above shortcut name is not possible in the plugin.

If you need any further assistance then please let us know.

Regards

Hi Guys!, do you have a format CSV to import reviews?.

Hello MilMascarasJr,

Thank you for contacting us.

You can export the review from your site to get the format CSV to import reviews of product. If you need any further assistance then let us know.

Regards

Hello, I need your support, the layouts are not working and images are not displaying in reviews

Hello there,

Thank you for contacting us.

Could you send us the URL of the page where the issues have been occurred from below contact form so that it will be easier for us to detect and solve the issues?

https://codecanyon.net/user/codeflist#contact

Regards

Hello, I sent to you the admin access 10 days ago to solve the issue of the images that don’t appear because it was added by another plugin.

Hello there,

Thank you for writing in.

We have not gotten access privileges to edit the code in the backend from you so we have not edited the code. If you provide the privilege then we will start working on it.

Please let us know about this through email.

Regards

Hello, can I have a page with all the store reviews consolidated?

Hello there,

Thank you for your patience.

We have added the shortcode function in the latest version of the plugin. We hope that it fulfills your requirement. To find out the complete list of changes, check the changelogs.

If you need any further assistance then let us know.

Regards

Hello, I sent to you the admin access 10 days ago to solve the issue of the images that don’t appear because it was added by another plugin. Thanks for the shortcode function, i will test it now.

Hello there,

Thank you for writing in.

We have not gotten access privileges to edit the code in the backend from you so we have not edited the code. If you provide the privilege then we will start working on it.

Please let us know about this through email.

Regards

Hi its a really nice plugin, but the styling is not great with the Blocksy theme. Could you please have a look at it?

It falls apart and cant show the title field and others.

Hello there,

Thank you for contacting us.

Could you please send us the URL of the page from below contact form so that we will check and let you know about the fix.

https://codecanyon.net/user/codeflist#contact

Regards

When I try to submit a comment I get the following error.

[Error: Please type your comment text.]

I actually filled out the comment title, description, and filled out the email

Hello there,

Sorry for the delay in support.

There might be any conflict on the site. Could you send us the temporary credentials of the site from below contact form so that it will be easier for us to detect and fix the issues?

https://codecanyon.net/user/codeflist#contact

Regards

Hey CodeFlist!

Can you please let me know how the user can upload their profile / avatar image, like in your demo?

Can this avatar upload be done at the same time as submitting the review??? Can there be a link somehow to force the user to upload their avatar?

Hello there,

Thank you for contacting us.

The user must have to upload the avatar image to show the customer image on the reviews. Currently uploading avatar during submission is not possible in the plugin. We will add author image option to upload their image in review form and release an update for this in our upcoming update and let you know.

If you need any further assistance then let us know.

Regards

OK so this is simply the default Wordpress avatar for the logged-in user? And it should be compatible with plugins like Youzify and Buddypress?

Hello there,

Thank you for writing in.

We will check and let you know.

Regards

Hi, I was thinking of giving you 5 stars and a good review and buying more licenses, but I realized that your plugin is not compatible with the “hello elementor” theme: either it is unacceptable.

I have tried the plugin with all the themes I use (astra, kava, generate press, essentials) in all it works fine, but 90% of my sites are built with hello elementor so I was blown away. Even with the CSS you can not fix. Hope it updates soon. My review will also not be positive on my blogs that I was writing a review on your plugin on before trying on hello elementor.

Trust me, if you haven’t done it yet, do it now, make your plugin 100% compatible with hello elementor, I’m a web designer and I can guarantee you that by now this is the most used theme in the world.

Hello there,

Thank you for writing back to us.

We will fix the issues and release an update for this. But if you could send us the details of your one site then it will be easier for us to detect and fix all the issues that has been mentioned above. And after that the same solution will be applied to all website. It will be great help if you could send us the screenshots of the issues which is occurring on your site.

Since we are always fixing the bugs and releasing an update, we will check these issues too and release an update for this soon.

If you need any further assistance then please let us know.

Regards

I can guarantee you that the same thing happens on any website where I install HELLO ELEMENTOR you can try it yourself, even on a new website, the same thing always happens and bugs are very evident. You can really see it easily. Without wasting time with my websites. They are all my clients’ websites it is difficult to provide access to those, I am not allowed. I hope you understand.

Anyway I repeat I tried on new installations of wordpress 5 minutes ago, installing only elementor plugin and hello elementor theme then your plugin and the bugs I told you before happen.

I hope for your update in these days. The envato community will thank you, I’m sure :-)

Hello there,

Thank you for writing back to us.

We will check and release an update for this within a few days and let you know.

If you need any further assistance then let us know.

Regards

hello , Dailycraps.com is my website . I see once i install your plugin it overrides icons of themes using moon icons which messes up complete themes, your css code should just interact with yours div and not all the divs in general please check and fix this else it might crete lot of issues with all theme owners (upper one is yours , below is mine) – : [class=” icon-”] { font-family: ‘icomoon’ !important; speak: never; font-style: normal; font-weight: normal; font-variant: normal; text-transform: none; line-height: 1; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; }

[class=" icon-"] {
   font-family: 'Linearicons' !important;
   speak: none;
   font-style: normal;
   font-weight: normal;
   font-variant: normal;
   text-transform: none;
   line-height: 1;
   letter-spacing: 0;
   -webkit-font-feature-settings: "liga";
   -moz-font-feature-settings: "liga=1";
   -moz-font-feature-settings: "liga";

Hello there,

Thank you for letting us know about the above issues.

We will check this and remove it from the plugin.It might be coming from the external js css file which is not important to our main plugin layout so we will remove it and release an update for this.

If you need any further assistance then please do let us know

Regards

Hello there,

As you said in the previous comment the icomoon [class=” icon-”] { font-family: ‘icomoon’ !important; speak: never; font-style: normal; font-weight: normal; font-variant: normal; text-transform: none; line-height: 1; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } this css overriding your theme

We checked and found that our plugin does not have the above CSS. This CSS might be coming from another plugin. Please check it carefully.

Regards

There are so many things not working in my theme Zoa.

Do you think if I change the theme (which I was planning on anyways) then the review plugin will work better?

Is it tested with Astra? Do you have a list of fully supported WooCommerce themes?

Hello Sam,

Thank you for contacting us.

The plugin is fully compatible with popular themes like flatsome,woodmart, and other popular WooCommerce themes. We have not tested with Astra, we will test it and let you know. But if you want to use the theme Zoa then we will help our best to fix all your issues with it. Just send us your temporary credentials from below private contact form, we will test and fix all your issues.

https://codecanyon.net/user/codeflist#contact

Regards

I can’t even edit the Review description field when posting a new review.

What’s the issue here???

Hello Sam,

Thank you for contacting us.

We checked and we are able to type the review description on your review form. Please once send us the screenshot or video of the issues so that we will able to get the issues.

Regards

I just purchased and installed.

The styling is totally broken on my Woommerce theme Zoa

https://cantas.shop/product/novi-face-shield-black/

I’m pretty disapointed as you can imagine.

This plugin did not work for me out of the box.

Please advise on fixing the CSS styling

Hello Sam,

Thank you for contacting us.

Please keep the below CSS code in the custom CSS file of the theme.We have fix the review form design for the theme.

.woocommerce .sprw-template-four p.stars a {
    font-size: 0px;
}
.comment-form-rating .stars span a:before {
    font-size: 22px;
}
.sprw-template-four .sprw-forms-content .comment-form input[type="email"], .sprw-template-four .sprw-forms-content .comment-form input[type="text"] {
    height: 45px !important;
    background-color: #fff !important;
    border: 1px solid #e2e2e2 !important;
    padding: 0 14px !important;
    color: #535769 !important;
}

Generate some test reviews so that we will check the reviews layout too and help to fix the other issues if there is any.

Please once check and let us know whether it is working or not.

Regards

Hello, the installable wordpress file is not in the downloads

Hello there,

Thank you for contacting us.

After buying smart product review, Goto https://codecanyon.net/downloads and download the plugin by selecting All files & documentation. Then unzip the file and find the folder named web install. You will find the installable zip file of the plugin inside this folder.

Regards

hello I have bought the plugin, but the reviews do not work 100%, I have installed it, but not the stars, nor the pop-up window, below the product description, as it is shown on the demo page, I need you to I help with these errors, to see the operation and to be able to do it, as shown. these are my accesses to my website:

and at the bottom, everything looks messy too, I hope I fix it too

redsolutionsperu.com

Hello there,

Thank you for writing in.

It is strange that you are facing this issue. We need to check from your end, so could you please send us the temporary login details of the site from the below link:

https://codecanyon.net/user/codeflist#contact

We will check and help you to provide the solution as soon as possible.

Regards

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