110 comments found.
Hi there ! Just a pre-sale question about this addon. Just to be sure that Chain Appointments is available on the Bookly modern form that we use (because on your screenshots you lonly show the “normal” form of Bookly). Thanks for your feeedback ! Regards
Just to add : we would like to have this option in modern forms for : services and staff members
Hi, right now, Bookly Chain Appointments (Add-on) doesn’t work with the modern forms. However, we are working on the improvements, so it might be working in future releases.
Thanks!
Yulia
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Hello,
I have already make this request since 9 month.
Can you add the features chain appointment from the backend ?
It would be really great to be able to add several services for a client. This would limit the number of clicks on the calendar. One click, the window opens, and the possibility of adding several services for a client. It would be much more intuitive in admin.
I’m sure this feature can help a lot of users…
Thank you so much !!!
Hi there.
Thanks for your message.
Feel free to add this in our Feature Request forum: https://ideas.booking-wp-plugin.com/. And if it gets enough votes, we might implement it in one of the future releases.
Many thanks,
Richel
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Hello,
Thank you for your message.
If it gets enough votes, it might be implemented in the future release.
Thanks!
Kate
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Subject: Issue with outdated Chain Appointments add-on (only version 2.4 available)
Message:
Hello,
I purchased the Bookly Chain Appointments (Add-on) here on CodeCanyon. However, the archive I downloaded only contains version 2.4, which is incompatible with my Bookly Pro 8.9 (latest version).
After installing, there is no “Allow chaining” checkbox in the service settings and no Chain Appointments tab in the plugin settings — the functionality is completely missing.
Please provide the latest version (6.8 or newer) of the add-on or let me know how to download the updated plugin that is compatible with my setup.
Thanks in advance! Best regards, Sergej
Hello,
Thank you for your message.
We replied to you in ticket number 320970
Let us know if you have any other questions.
Thanks!
Kate
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Hello,
I have already make this request since 1 year. I see an other user make this since 6 months.
Can you add the features chain appointment from the backend ?
It would be really great to be able to add several services for a client. This would limit the number of clicks on the calendar. One click, the window opens, and the possibility of adding several services for a client. It would be much more intuitive in admin.
I’m sure this feature can help a lot of users…
Thank you so much !!!
Hello,
Thank you for your message.
At the moment, there are no plans to implement the Chain Appointments functionality in the backend. I transferred this request to our Product Team.
Thanks!
Yulia
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Hello,
I recently purchased the Chain Appointment Add-on for Bookly and encountered an issue with padding settings. I provide mobile services, so I must add a 1-hour padding before and after each appointment. However, when a client books two services in a chain, the system calculates padding for each service separately, which results in excessive time being blocked off.
Given this, I’m wondering what is the point of this add-on is if it doesn’t work as it’s supposed to. The current setup defeats the purpose of chaining appointments.
Is there a way to adjust the settings so that the padding applies to the entire chain of services, rather than each individual service?
Thank you for your attention to this issue.
Hello,
Thank you for your message.
Currently, this is the expected behavior. You need the conditional behavior to apply padding times only at the end of the booked session (regardless if it’s 1 or more appointments), though the padding time works globally and is applied after each booked service. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in future releases.
Thanks!
Yulia
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HI we wanted to disable the enter sms verification code option while making a booking. How do we do that.
Hi there.
Thanks for your question.
Please navigate to Bookly > Settings > Customers and turn the ‘Verify customer’s contact information at Details step’ to Off.
If I am off base, you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below and mention Ticket #300995 so the Support Team can look into this matter for you.
Click Here To Get Bookly Support
Many thanks,
Richel
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How can a client take different services for different days? Example: Service 1 day 1 hour 1 Service 2 day 2 hour 2 Book
Hi there.
Thanks for your message.
Please check if the Bookly Cart Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/212969945-Cart-Add-on will work for this requirement. It allows your clients to book several appointments for different services for multiple visits (different dates/times) by placing them in a cart. So the “Book More” button is added in the summary step of the booking process and that will take the user back to the first step while retaining the current booking in the cart.
I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.
Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.
The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Cart Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.
Before making a purchase, we recommend checking out our demo: https://www.booking-wp-plugin.com/demo/cart/
Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #300032 so we can look into this matter for you.
Many thanks,
Richel
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Hello,
Can you add the features chain appointment from the backend ?
It would be really great to be able to add several services for a client. This would limit the number of clicks on the calendar. One click, the window opens, and the possibility of adding several services for a client. It would be much more intuitive in admin.
I’m sure this feature can help a lot of users.
Thank you,
Hi there.
Thanks for your message.
Thanks for reaching out.
This is a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://ideas.booking-wp-plugin.com.
There’s a similar request for this feature recorded at https://ideas.booking-wp-plugin.com/boards/feature-requests/10301.
The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to either vote for the corresponding request above or record a request that best fits your business needs.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #294512 so we can look into this matter for you.
Many thanks,
Richel
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Hello,
I hope this email finds you well. I recently purchased the “Bookly Chain Appointments (Add-on)” and encountered an issue when trying to add multiple services. The problem is that I am unable to select a date, and the calendar defaults to showing a date that is 1 year after the current date.
Could you please look into this matter and provide a solution or guide me on how to resolve it?
Thank you for your attention to this issue. Looking forward to your prompt assistance.
Hello,
Thank you for your message.
Please note that the service duration should be divisible by the time slot length. Otherwise, the services cannot be booked in a chain. For example, if you want to book a chain with 3 services – 30 min, 1 hour, and 2 hours – the time slot length should be set as 5, 10, 15, or 30 min.
Thanks!
Yulia
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Hello,
Can you add the features chain appointment from the backend ?
It would be really great to be able to add several services for a client. This would limit the number of clicks on the calendar. One click, the window opens, and the possibility of adding several services for a client. It would be much more intuitive in admin.
I already made the suggestion on the feature requests, but i don’t see on the list, I’m sure this feature can help a lot of users.
Thank you,
Hello,
Thank you for your message.
We are planning to release this option in the future updates. Right now, I can’t tell you for sure when it is done but we have this feature request in our development list.
Thanks!
Kate
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Hello,
Thank you for this feedback,
We really hope that it can arrive as soon as possible on a next update, because it would greatly simplify the daily use of our agenda.
It’s urgent for us 
I’m sure it will change the lives of many users as well.
I thank you in advance,
Hello,
You are welcome.
Let me know if you have any other questions.
Thanks!
Kate
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Hello,
I just saw the new update of Bookly 21.7 and Bookly PRO 6.1, but unfortunately the feature is not there.
Can you add the features chain appointment from the backend in the next updates ?
It would greatly simplify the daily use of our agenda. It’s urgent for us
Thank you,
Hello,
Thank you for your message.
We will inform our Product Team about your request.
Thanks!
Kate
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Hello, Have you any news from the product team about this ? The chain features on the backend would greatly simplify the daily use of the agenda…
Thank you so much,
Hello,
Thank you for your message.
We do not plan to implement this feature in the nearest releases. I’m afraid that we are not available to provide you with any ETA at this moment.
If you need this feature asap, please contact our partners who deal quite well with customization requests and have a lot of expertise in dealing with WordPress products. Please follow this link https://www.booking-wp-plugin.com/bookly-customization/, click the “Get Free Quote” button, and explain your requirements.
Thanks!
Yulia
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Hi!
I just installed the plugin. When the “New Service” button is clicked to add a service to the reservation, the names of the fields appear, but the fields do not appear, so nothing can be selected.
You can check it in https://madridbelleza.com/cita-previa/
Hello,
Thank you for your message.
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Kate
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How do i add chain appointment from the backend. Like Linked appointment for one customer
Hello,
Thank you for your message.
I’m afraid such an option is not yet supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.
Thanks!
Alex
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I have a problem with the plugin. There are 3 service providers, the problem stems from the fact that if I have a time reserved with one of the service providers, availability is blocked for the rest, even though they do not have the same hours or the same service.
This is provider 1 that has the reservation at this time https://ibb.co/WPTYpvv This is provider 2 that has availability but does not allow reservations to be assigned at that time or any other that is occupied by another provider. https://ibb.co/SnMXY8XIs it possible to adjust this? Should I purchase any other add-on?
Hello,
Thank you for your message.
Make sure that you use a divisible time slot length for the duration of the selected services, if you have a lot of options you may need to set to 5 or 10 minutes to display available time slots.
Thanks!
Alex
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It is configured like this, with a time interval of 5 minutes but the problem continues, it does not allow me to assign two different service providers at the same time, regardless of whether they are the same clients or the same services.
This add-on will book services in a consecutive order and not for the same time slot. If you would like to book multiple services for the same time slot, check the Cart Add-on: https://www.booking-wp-plugin.com/demo/cart/
Thanks!
Alex
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The doubt that I have. If there is already a time reserved with another provider and I want to reserve it with a different provider, can I do it with this plugin? It is possible to do this without necessarily being the reservation at the same time.
Yes, the most important thing is that – the desired time window should be available for booking, which means if you add 3 services(each service has 1 hour duration), the plugin will search for available time slots with a “3 hour” duration in a consecutive order so the services can be booked. If the first slot starts at 12:00 – 13:00, then next will take place at 13:00 – 14:00 and the last one 14:00 -15:00.
Thanks!
Alex
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Hi, I just installed the Add-On and everything works fine. I just got one Problem: I use these Shortcodes in the booking process: {service_name}, {staff_name},{appointment_time}, {appointment_date}, {service_price}
If a customer now books multiple services, it loooks really strange as the values will be shown together, only separated by a comma. How can I split up the information from multiple bookings?
Hello,
Thank you for your message.
You can use this combination to separate the appointments:
{#each appointments as appointment}
{appointment.service_name} by {appointment.staff_name} at {appointment.appointment_time} on {appointment.appointment_date}{#if appointment.extras} with extra item(s) {#each appointment.extras as extra delimited by ”, “} {extra.title}{/each}{/if}
{/each}
Let me know if it works for you.
Thanks!
Kate
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Hi! I’m using bookly pro and the chain appointment addon on my website and i’m very happy with it. Is there a way to use chane appointments on adminsite? i would like to add additional services while booking on admin-site. Greetings from Austria
Hello,
Thank you for your message.
Currently, such option is not supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.
Thanks!
Kate
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Hello, I just instaled this add on and when I activate it to use, it does not suggest any available date/free slots. I have tried different ways to look, same staff, any staff, but no results. I send your support team an email. What can cause this? Thank you
Hello,
Thank you for your message.
We got your email. Kindly, wait for the results.
Thanks!
Kate
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hello
today i have bought the Bookly Chain Appointments (Add-on) but there is a problem.
When I activated it and i want to select a second event my calender does not work at all. but when i’m selecting one event the calender is perfectly working
how can I fix this
greetings dennis
Hello
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks
Kate
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Is it possible to not have the custom fields shown on all chain appointments, but just show them once? This is a big issue for us if the customers have to fill out the same fields for each chain appointment.
Hello,
Thank you for your message.
Please, check this option in Custom Fields section: http://joxi.ru/xAenY1DibvVx8r
Thanks!
Kate
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I downloaded this add-on but it works slightly different than what I was hoping. Is it possible I could get a refund on it, as I don’t intend to use it? Thank you.
Hello,
Thank you for your message.
Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy
Thanks!
Kate
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I have just purchased this add-on, assuming that the ‘additional service’ you can select could either be from any category, or from a selected category beyond the first Service category. Unfortunately it doesn’t seem to work that way?
I have a massage shop that would like to offer add-on services, e.g. foot spa (secondary service) with a massage (primary service). The foot spa needs to show for all Service bookings, but I can’t assign it to every Category in order for it to show as a secondary booking option for every Service. How would I go about showing foot spa for every Service in every Category?
Hello
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Kate
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