1238 comments found.
Can you tell me why I can’t upload images? In your iOS webview I have a Wordpress site. When I hit the “upload” button to add an avatar it does nothing. No error message or anything. I’d appreciate a quick solution, if possible as I have to do a presentation in about 10 hours. Everything looks great so far. I just have this one issue.
Hello, adw259! Thanks so much for your comment! Can you implement the upload using a <input> form element (see http://anssiko.github.io/html-media-capture/)?
Example: <input type=”file” accept=”image/*”>
It will work by default then. Still not working? Please mail a screenshot and the website URL to webviewgold@onlineappcreator.com
– our development team is highly dedicated to helping you. Any questions left? Feel free to ask! Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hi, I after app submission I get rejection from AppStore. It does not crash, but launching after very long time. You can change url with airex.com and have a check. White screen appears firstly, then after long time Splash screen comes to view. Kind regards
Guideline 2.1 – Performance – App Completeness
We were unable to review your app as it crashed on launch. We have attached detailed crash logs to help troubleshoot this issue.
Review device details:
- Device type: iPad - OS version: iOS 14.7.1
Hello, shukurov23! Thanks so much for your comment! Please make sure to use a fast, stable server for your web app. Can you upgrade your server and/or use a CDN like Cloudflare? Any questions left? Feel free to ask! Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hi, I have upgraded to Cloudfare. Now my website is at top performance. But, I still received Rejection from AppStore, because white screen appears first, then Splash screen shows up. Yes, after performance update white screen duration is reduced to 5 seconds. But still it is the reason AppStore rejects app.
Kind regards
Thanks for your reply! Please make sure that the website is reachable from Ireland & USA, as well. Is the AdMob ID correct (if you use AdMob)? Both points could lead to a crash otherwise. Best regards & enjoy your day! 
Thanks for response. It is reachable from USA & Ireland. I do not use AdMob. Problem as I said is, app opens after very long time. White screen appears for many seconds, then SplashScreen is starting in the app
Thanks for your reply and your video, which was very helpful in understanding your situation. These are two different issues. The long start-up time only exists on Simulator and only on debug mode (clicking Play in Xcode). Test it to click Stop in Xcode and start the app from Simulator manually – it will start up about 10x faster
This is normal for Xcode debug mode. The app itself was rejected because of a crash, not a long start time. The crash can be caused because of server stability, wrong AdMob/OneSignal IDs, or outdated WebViewGold code. Please check if Apple is able to provide a video or something else, as well. Best regards & enjoy your day! 
Thanks for such descriptive response. After AppStore approval, app was placed there. There is still crash, but it occurs in iPhone 6/6s/7. I cannot figure out, why it happens, because I have tried many ways. I do not use AdMob, I have checked my website there is no any problems, even if that occurs, it should be also in other iPhone models. I just use OneSignal ID, but as I mentioned, I tested it and it works in other models. I have attached behaviour of app in iPhone 6s (https://youtu.be/7gYlWki7d_Q) and iPhone 12 Pro (https://youtu.be/ut_WW6VPjdY). I would be very happy if we can find out solution to this issue. Kind regards
Thanks for your reply! Does this happen using the latest version of WebViewGold for iOS? Best regards & enjoy your day! 
yes, I submitted with 9.2 it crashes. Now I use 9.3 same happens
How can I fix this error of template? Can you try build a project and run with TestFlight on iPhone 6s or 7?
Thanks for your reply, shukurov23! Please mail a screenshot video (as Dropbox link) to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to helping you. Please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
After many days. I found that the problem was with GIF animation. There were 180 frames, I reduced the number of frames, then app stoped crashing. Kind regards
Thanks for the update, and happy to hear that! 
hi team, any new update on this for improvement? thanks
Hello, zooster27! Thanks so much for your comment. Please mail us to to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to helping you. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hi , i have a macbook air with m1 cpu , i optimized the app excluding arm64 in build settings, launching xcode via rosetta, trying to compile using legacy mode but it doesn’t work . it says that “copy frameworks phasescriptexecution failed nonzero”
Hello, cmddesign20! Thanks so much for your comment. Please check this FAQ article: https://www.webviewgold.com/support-center/knowledgebase/xcode-error-on-m1-chip-macs-showing-all-messages-in-users-user-desktop-webviewgold_ios_8-4-webviewgold_ios_8-4-pods-onesignal-ios_sdk-onesignalsdk-framework-onesignal-framework-onesignalonesignal-a/ Still not working? Please mail a screenshot and the app source code to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to helping you. The app source code will be too big to be an attachment, so please use a hosting provider like Dropbox and include a shared link in your mail. Moreover, please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hi there, just want to know where the new update about pull refresh will ready? Hope soon
because it really important for user get new content in app. Thanks so much.
Hello, deody! Thanks so much for your comment. Please mail your request to development-team@onlineappcreator.com for further information
Please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
None of your demos have drawer menu. Can I enable this if needed? What about top toolbar and bottom menu bar? Can I set splash screen minimum timeout? I looks bad when the splash screen shows for a few milliseconds and then goes away too quickly. Can I have a video splash screen? Does your documentation explain how to set background color of splash screen and all other menus/toolbars, etc? How soon will you add pinch and zoom functionality to your apps? These questions apply to both android and ios apps that you have for sale. Please answer each question. Thanx.
Hello, adw25! Thanks a lot for your comment and your interest in WebViewGold! WebViewGold is a 100% fullscreen wrapper for the content of web apps. Please consider adding (back/forward) navigation elements to your web app itself: https://www.w3schools.com/jsref/met_his_back.asp or https://css-tricks.com/simple-swipe-with-vanilla-javascript/ or https://swipe.js.org The splash screen can remain until the page was loaded. Yes, the documentation explains everything, check here: https://www.webviewgold.com/docs/ios/
Any questions left? You can also schedule a video consultation call with us anytime using the support section of www.webviewgold.com
Or feel free to ask by text reply! We would love to have you onboard in the WebViewGold community! Best wishes, and have a fantastic day! 
Dear Sir,
I would like to cancel my purchase of your template and request a full refund due to the fact that your technical support has not been able to fix bugs which are happening to the webview using your iOS template. It has been over 2 weeks now; and nothing has been fixed. I need to get this done soon, so I would like to find a different template if your template does not work for my website
Cheers
Enter “As discussed with your support“ in the text field. That’s it!
A refund usually takes 6 to 14 business days. For further questions, please contact the CodeCanyon/Envato team directly as they are responsible for billing, invoices, and refunds. Any questions left? Feel free to ask! Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day!
I am very disappointed as I thought your template is working perfectly based on review ratings and the number of people who bought it. I did not want to cancel this purchase at all, but it seems your team has not been able to fix the bugs I reported. How would other buyers be using your template without issue? Are those issues happening only to my website?
Cheers
Thanks; we just replied to your refund request – it’s approved! 
When my users stop using my app it goes to the background. When they foreground the app (not a fresh start but just bringing it back from the background) I’d like to call a JS function to refresh the contents on that page I have webviewgold requesting.
Curious if you have any methods I could leverage. Also curious if you would recommend that I updated the apps to trigger the JS function when they foreground or if I should set the website to some how listen for something from the app and trigger the JS function.
I need a solution for both my iOS and Android webview gold apps.
Thank you very much in advance.
Hello, joomify! Thanks so much for your comment. Please mail this app feature request to development-team@onlineappcreator.com
– our development team is highly dedicated to helping you. Moreover, please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hello ,
per purchase question !
I am having a affiliate website around 5 pages and blog for flights tickets and hotel booking
after that user goes to another website for booking
Is it possible apple reject this idea of this website as app ?
Hello, MahmoudAC! Thanks a lot for your comment and your interest in WebViewGold! We assume it will be approved by Apple. If Apple rejects your app, we can offer you a full refund of the WebViewGold license (by claiming within 14 days after purchase). Alternatively, you can re-use your license for another app. Any questions left? You can also schedule a video consultation call with us anytime using the support section of www.webviewgold.com
Or feel free to ask by text reply! We would love to have you on board in the WebViewGold community! Best wishes, and have a fantastic day! 
Congratulations! Nice Work, GLWS 
Thanks a lot, SwiftUIsoft! Have a great day 
I just noticed that whatsapp and other social media link is not opening in ios. Its working fine in Android. Can you please let me know what to do? I used direct link for other social profile and here is how for whatsapp: whatsapp://send?text=&phone=+12345566
Hello, shameemdev! Thanks so much for your comment! Please mail a mail to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to helping you. The app source code will be too big to be an attachment, so please use a hosting provider like Dropbox and include a shared link in your mail. Moreover, please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day!
Any questions left? Feel free to ask! Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
I cant release update. I am getting this rejection error again and again:
Guideline 4.3 – Design
We noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam.
The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.
Next Steps
- Review the Design section of the App Store Review Guidelines. - Ensure your app is compliant with all sections of the App Store Review Guidelines and the Terms & Conditions of the Apple Developer Program. - Once your app is fully compliant, resubmit your app for review.
When creating multiple apps where content is the only varying element, you should offer a single app to deliver differing content to customers. If you would like to offer this content for purchase, it would be appropriate to use the in-app purchase API.
Alternatively, you may consider creating a web app, which looks and behaves similar to a native app when the customer adds it to their Home screen. Refer to the Configuring Web Applications section of the Safari Web Content Guide for more information.
Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.
Hello, shameemdev! Thanks so much for your comment! This is not about WebViewGold, it’s about the content that is too similar to an existing app in the App Store. Check here: https://developer.apple.com/forums/thread/120894
Any questions left? Feel free to ask! Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Dear Sir,
I have bought your iOS webview template since last Monday, but I have not received proper support for solving the issues I have faced while configuring your template using its documentation.
It is a long delay in buying your template after i chatted with you a while ago due to being busy with restoring my website and sorting out some bugs.
Do you still guarantee a full refund within 60 days after buying your template as 14 days seem not enough due to lack of support.
Here are my technical questions to your support team:
1. Push to phone and Push to email buttons are not working on my website (you need to view a single post on my website in a Portrait postion on mobile phone or just use Google Chrome Inspect on PC to minimise the screen width in order to see thos buttons)
2. Blank white screen before Splash screen are taking too long. I would like to remove it completely; it means users can see Splash Screen straight away.
3. I use animated Gif 1024×1024px for Splash screen which contains only two images. There seems to have two stages of displaying Splash screen in your iOS template – I managed to update the first stage to full width, but the second stage is still 50% or not full width. How can I adjust that? And how can I set the timers for each stage to play?
4. How can I remove User Usage Tracking completely which is popped up for the frist launch of iOS app.
Can you please help advise me to fix them.
Many thanks in advance.
Hello, darosmith2013! Thanks so much for your comment! Yes, we can make an exception, and we are allowing a 60-day refund guarantee for you. Check these ideas to your points:
1. Please fix this problem on your web app itself. You can use Google Chrome for debugging. Think about your app like a full-screen browser. Everything will work and look like your web app/website. All the changes you have done to your website will be applied to your iOS app immediately.
2. This delay is only that long on Simulator / debug iPhones in most cases and nearly non-existent in real devices from live App Store installation.
3. Use the splshscreencolor option (can be found in Config.swift file) to modify the background color of the splash screen. Just match the color with the background of your GIF file 
4. AppTrackingTransparency is a new requirement from Apple and is required not only because of OneSignal/AdMob but also because of potential web tracking purposes (cookies, user login data, ...). I suggest this text for the NSUserTrackingUsageDescription string (Info.plist) of your current app then: Potentially linking your anonymous device ID for individual notifications or usage statistics in the future.
Any questions left? Feel free to ask! Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Thank you for your great support.
(1), (2) and (3) have not been resolved; they are vital for my website to use your template.
(4) – do I need to keep that tracking text popup; or Apple will not accept my iOS webview? I have download a few famous app; they dont have that usage tracking?
Cheers Thon
Thanks for your reply and your nice feedback, Thon! Please re-check our answers above for (1), (2), and (3) and let me know if you have concrete questions. For (4), it’s not required for ALL apps, but WebView-based apps often load Website content that always allows tracking (e.g., through IP address in web server logs); that’s why it’s mandatory right now in WebViewGold. Best regards & enjoy your day! 
Can you please help fix them? I can send my app in zip to you by email.
(1) – it works perfectly on both iPhone and Android mobile device for screen’s width less than 640px; it does not work in your template.
(2) – I have tried to test ios app on my iPhone X, but it failed straight away. So I am not sure what it looks like for that long delayed white blank screen.
(3) – I did change the background color of the splash screen and also increased image’s width to 100%. However, the splash screen has two sizes when launching ios app in your template. The one whose size I increased stayed for about 2 second, then it goes to default size which is 50% until it launches my website’s homepage.
(4) – So I cannot remove that Usage Tracking due to Apple’s new policy?
Can you please get someone to fix the issues mentioned above. I have emailed the whole project in zip to someone already. Well it has been almost two weeks after I bought your templete without proper support. I need to get this done soon.
Cheers
Thanks so much for your reply and the clarification. Please mail the list, some screenshots and the app source code to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to helping you. The app source code will be too big to be an attachment, so please use a hosting provider like Dropbox and include a shared link in your mail. Moreover, please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hi… I’m getting this error on compilation! Any idea what it might be?
Showing Recent Errors Only CodeSign /Users/wagnerelias/Library/Developer/Xcode/DerivedData/WebViewGold-gtpznzzxvktwlnejtrdhsdynfddl/Build/Products/Debug-iphonesimulator/OneSignalNotificationServiceExtension.appex (in target ‘OneSignalNotificationServiceExtension’ from project ‘WebViewGold’) cd /Users/wagnerelias/Desktop/WebViewGold_iOS_9.1 export CODESIGN_ALLOCATE\=/Applications/Xcode.app/Contents/Developer/Toolchains/XcodeDefault.xctoolchain/usr/bin/codesign_allocate
Signing Identity: "-"
/usr/bin/codesign --force --sign - --entitlements /Users/wagnerelias/Library/Developer/Xcode/DerivedData/WebViewGold-gtpznzzxvktwlnejtrdhsdynfddl/Build/Intermediates.noindex/WebViewGold.build/Debug-iphonesimulator/OneSignalNotificationServiceExtension.build/OneSignalNotificationServiceExtension.appex.xcent --timestamp\=none /Users/wagnerelias/Library/Developer/Xcode/DerivedData/WebViewGold-gtpznzzxvktwlnejtrdhsdynfddl/Build/Products/Debug-iphonesimulator/OneSignalNotificationServiceExtension.appex
/Users/wagnerelias/Library/Developer/Xcode/DerivedData/WebViewGold-gtpznzzxvktwlnejtrdhsdynfddl/Build/Products/Debug-iphonesimulator/OneSignalNotificationServiceExtension.appex: Is a directory Command CodeSign failed with a nonzero exit code
Hello, wagnerelias – thanks so much for your comment. Your CodeCanyon profile wagnerelias does not show any valid license purchases of WebViewGold. Please mail your questions, and your CodeCanyon purchase code to codecanyon-comments@onlineappcreator.com – our IT support team is highly dedicated to all kinds of requests
This is how to find it quickly: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- Our IT team needs this code to support you. Thanks!
Best wishes, and have a great day!
Dear Support, in build app xcode crush whith this code PhaseScriptExecution [CP]\ Copy\ XCFrameworks /Users/mac/Library/Developer/Xcode/DerivedData/WebViewGold-gozloveunujzhgfsnbvpmnxecmph/Build/Intermediates.noindex/Pods.build/Debug-iphonesimulator/GoogleUserMessagingPlatform.build/Script-CA4B9BA81F8CF7891E3016637C7C72A7.sh (in target ‘GoogleUserMessagingPlatform’ from project ‘Pods’) cd /Users/mac/Desktop/WebViewGold_iOS_9.2/Pods /bin/sh -c /Users/mac/Library/Developer/Xcode/DerivedData/WebViewGold-gozloveunujzhgfsnbvpmnxecmph/Build/Intermediates.noindex/Pods.build/Debug-iphonesimulator/GoogleUserMessagingPlatform.build/Script-CA4B9BA81F8CF7891E3016637C7C72A7.sh
/Users/mac/Library/Developer/Xcode/DerivedData/WebViewGold-gozloveunujzhgfsnbvpmnxecmph/Build/Intermediates.noindex/Pods.build/Debug-iphonesimulator/GoogleUserMessagingPlatform.build/Script-CA4B9BA81F8CF7891E3016637C7C72A7.sh: /Users/mac/Desktop/WebViewGold_iOS_9.2/Pods/Target Support Files/GoogleUserMessagingPlatform/GoogleUserMessagingPlatform-xcframeworks.sh: /bin/sh: bad interpreter: Operation not permitted Command PhaseScriptExecution failed with a nonzero exit code What I shall do to fix this problem
P.S my Xcode Version is 12.5.1
Hello, polysinnel! Thanks so much for your comment! Please follow these steps:
1. Open the Terminal app on your Mac.
2. Enter chmod +x “PATH TO GoogleUserMessagingPlatform-xcframeworks.sh” and press Enter. Example: chmod +x ”/Users/John/Desktop/iOS/Xcode_Source/Pods/Target Support Files/GoogleUserMessagingPlatform/GoogleUserMessagingPlatform-xcframeworks.sh “
3. Restart Xcode and clean the project by pressing Command + Shift + K simultaneously.
Still not working? In that case, please mail a screenshot (video) of the error and the app source code to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to helping you. The app source code will be too big to be an attachment, so please use a hosting provider like Dropbox and include a shared link in your mail. Moreover, please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day!
Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hey WebView Team, Is it possible to integrate in the Ios and Android Version a Beacon Routine? When user have the app on their Smartphone and run close to a ibeacon they get a Push from the beacoN?
Hello, Cryptoom! Thanks so much for your comment. Please mail the concrete requirement details to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to consulting you. Please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Can you help me in this. Framework not found. FBAudienceNetwork
Hello, bennypaul88! Thanks so much for your comment. Please mail a screenshot and the app source code to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to helping you. The app source code will be too big to be an attachment, so please use a hosting provider like Dropbox and include a shared link in your mail. Moreover, please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hi, the system crashed in iPhone 11, but it’s working on iPhone 8 and iPhone 12 simulator. can I email the details to anyone to check further?
Something like that. #0 0×00000001143c256e in __abort_with_payload () #12 0×000000011442142f in start_wqthread ()
Hello, christeng! Thanks so much for your comment. Please mail a screenshot and the app source code to senior-tech-support@onlineappcreator.com
– our development team is highly dedicated to helping you. The app source code will be too big to be an attachment, so please use a hosting provider like Dropbox and include a shared link in your mail. Moreover, please quote your CodeCanyon comment so that the team can relate to this issue here. Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 
Hello!!! I wanted to buy your application, but did not see instructions on how to install and work at all. This is very bad for beginners.
Hello, as1974! Thanks a lot for your comment and your interest in WebViewGold! Check out the guide here: https://www.webviewgold.com/docs/ios/ Any questions left? You can also schedule a video consultation call with us anytime using the support section of www.webviewgold.com
Or feel free to ask by text reply! We would love to have you on board in the WebViewGold community! Best wishes, and have a fantastic day! 
Hi, ist there a way to enable the hardware accelration for android? Or is it already enabled? My WebView has a very slow response time…
Hello, jakob_pod! Thanks so much for your comment! Do you use the latest WebViewGold for Android update and do you test on a real, physical devices (instead of a Simulator). Performance should be great then
Any questions left? Feel free to ask! Thanks for being a part of the WebViewGold community! Best wishes, and have a fantastic day! 