701 comments found.
Twitter is broken again. When I try it in any feed, it shows my name, likes, etc and any media. However, it does not show any text from my Tweets! Not really much point in that!
Hi,
Can you send us a link to your social stream via https://axentmedia.com/support/ ?
I would do if your support page loaded! It seems to be down at the moment!
Unfortunately, our web server is temporarily down. We have contacted our data center support to fix the problem but still nothing. I hope the problem gets fixed in the next 24 hours.
Our website is back to functioning again.
Hi, I have three ADA Empty button Errors and am trying to locate where I need to add the aria-label at. Seems like Colorbox is not yet compliant, any ideas on where to change this?
<button type=”button” id=”cboxPrevious”></button>
<button type=”button” id=”cboxNext”></button>
<button type=”button” id=”cboxSlideshow”></button>
Thanks!
Hi Edwin,
We have replied both your messages on our support desk. Please reply them. If you have not received our replies, you mail box may have a problem or please check your spam box as well.
Regards
hi, I have to create the connection app on facebook, now facebook requires 4 types of applications, company, workplace, consumer, instant games, video games and unspecified … what kind of application do you recommend? thank you Greetings
Hi,
You are not required to create an app on Facebook and you can easily check the “Use our App” in the “How to connect?” section. But if you still want to create and use your own app choose “unspecified”.
Best Regards
hi, thanks for the quick reply.
I want to try to create a facebook app, because an instagram business account connected to the facebook page/account and now the instagram images on the stream are not loaded.
the error is this: “net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin”
I assumed that creating an app for facebook and instagram the problem is solved, or do you think not?
Regards
Hi, This problem should be related to something else. Can you make sure your plugin is up to date? Can you send us the link to your social stream via https://axentmedia.com/support/ ? Thank you
“Hi, Plugin is working and we are actively supporting it. Please contact us via https://axentmedia.com/support/ for any problem. Thank you”
5 months with no response says otherwise.
I’ve moved onto another plug in now.
I am really sorry, but It is impossible. You may not be receiving our messages. Sometimes we response to customers couple of times and after all we still receive the same messages from them which looks they have not received any messages from us from the beginning! We reply via email and there can be a problem related to the mail box.
Hi,
Under Stream Settings => API Credentials, I am connecting my Instagram account properly , and i am also getting the access token. I am also placing the Instagram User Feed ID in the right place under Social Streams. For the other social networks (facebook, twiiter,youtube) feeds are showing perfectly fine. But for instagram, i am getting nothing.
I also tried what you have suggested via email:
1. Please remove any Instagram username and password from the Instagram Login Credentials section and save. 2. Make sure the Instagram account you want to get its feed is listed under the “Instagram Basic (Personal) > Authenticated Accounts” section in Social Streams > Stream Settings > API Credentials tab. 3. Make sure you use the Instagram Username in “1. Instagram User Feed” field within the Social Stream Configuration page.
But still nothing.
In the email i also provided you with the WP access details but i did not hear from you for 12 days now.
Can you please assist on this?
Thank you
Hi, is the standalone version is discontinued? seems like it has been removed from codecanyon
Hi,
Sorry to hear this. The other script is temporarily down by Codecanyon for some updates. You can contact us via https://axentmedia.com/support/ for any problem. We will also provide you updates via support desk.
Best Regards
Hi,
I am getting the below thing not found, when i load my website:
https://avatars.io/twitter/http://pbs.twimg.com/profile_images/1214450159595204609/LSBiCePQ_normal.jpg/smallAnd it causes 10s of loading time.
Can you please advice?
Thank you
Stopped working again. Updated and connected again to no avail.
I purchased PHP Social Stream by Axentmedia and it stopped working. So i visited Codecanyon to see if an update was available, but the script is no longer available, while this new script is here. I feel fooled.
Hi,
Sorry to hear this. The other script is temporarily down by Codecanyon for some updates. You can contact us via https://axentmedia.com/support/ for any problem. We will also provide you updates via support desk.
Best Regards
The php version of this plugin has been a nightmare. And now it has disappeared from Code Canyon and completely stopped working. Waste of money.
Hi,
Sorry to hear this. The other script is temporarily down by Codecanyon for some updates. You can contact us via https://axentmedia.com/support/ for any problem. We will also provide you updates via support desk.
Best Regards
Hi there, The same problem happened to me…”There is no feed data to display” I have replied message to http://axentmedia.com/support/ Shouldn’t your support system need send me a received mail after? No any response…. Can you help me?
Anybody home?
Hi there, could this plugin import my private profile, not page posts into WordPress like posts?
Need one that pull from Reddit. Also RSS… Can you make one?
Show me what can get from this RSS? Why don’t you make one for Reddit? This is what the market wanted. I don’t see you have an edge with rest… everyone can do it… except I don’t see Reddit… They provide API … Let me know.
The message “There is no feed data to display” keeps showing up even after I’ve done all of the “Access Token” for Facebook activation / update steps shown in the documentation.
Any way for us to display events from facebook pages and groups?
Hello. Is there a solution for Soundcloud? Does not work now. Perhaps the API that you gave me is outdated. I would not like to use it’s RSS Thank you.
Hi,
We are working on the latest API of SoundCloud. There are some problems we are working on. We try to provide a fix asap.
Thank you for your patient.
Hi,
Since yesterday Twitter does not work. When i try to re-login to the twitter account and get the access token, i am shown with the below error:
Problem! Could not create authentication session! Try Again?
Please advice,
Thank you
Hi,
Unfortunately, our Twitter account is suspended and we are checking the problem to reopen it. In the meantime you need to use Method 2 (Using your own App) in this documentation https://axentmedia.com/ax-social-stream-docs/#twitter-api to connect your Twitter account.
Best Regards
Hi,
Thanks for the reply. I created an app on my twitter account and generated api key and secret.
I enter those using method 2, but when i click on the button to generate access token, i am again redirected to the same screen and seeing the error “Problem! Could not create authentication session! Try Again?”
Please advice!
Hi,
Have you selected “Use your own app” when you want to use your Twitter app? BTW, The problem is solved. You can upgrade to the latest version 3.8.8 and reconnect your Twitter account to the plugin. Please try two times if you received an error in your first try.
Best Regards
Hello.
Twitter doesn’t work. Help please!
Thank you.
Hi,
Unfortunately, our Twitter account is suspended and we are checking the problem to reopen it. In the meantime you need to use Method 2 (Using your own App) in this documentation https://axentmedia.com/ax-social-stream-docs/#twitter-api to connect your Twitter account.
Best Regards
Hi, Please upgrade to the latest version 3.8.8 and reconnect your Twitter account to the plugin. Please try two times if you received an error in your first try.
Everything is working now. Thank you.
Instagram not working. – any update?
Hi, Instagram is working. You may have problem with API Credentials. Please contact us via https://axentmedia.com/support/ for any problem. Thank you
We send you an email few days ago… but you don’t respond
Hi, Please contact us via https://axentmedia.com/support/ for any problem. Thank you
