471 comments found.
1. If an address field is added to the membership registration form and the user fills it out, can it be automatically displayed in the shipping address section at the time of payment?
2.If the user enters each added field, is it saved in the admin page?
- no it cannot
- it is saved in the user profile and can be accessed via the admin area (Users -> user name -> user profile page)
The plugin has a demo site where you can test its features before purchasing in order to be sure it actually works as expected!
Hi, Please, help me… After install only white line is… Don’t add new fields, becouse one white line is… What’s wrong? after install plugin in. users > extra fields it show a blank page with white line…
Hi,
please try disabling the other plugins. One of them might be interfering.
define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );reperform the test and see if in the debug.log located in the wp-content folder are reported more clues. Thank you.
brand new installation, only woocoomerce is above, no other plugins. I typed the two lines into the config, (I deleted the ‘false’ line), but it still doesn’t work.
Hi, I see, 14 days ago another user have this problem. Plugin not working in original WP site (ohne another plugin, only woocommerce, with config
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true )
lines)
Not working.
what can we do? Will I get the price back?
Could you try switching theme? It might be the cause of the issue as well. Please try also giving a look at the browser error console. There could be some javascript errors that prevent the plugin libraries to be properly executed by the browser and then properly render the page.
As you can see from the demo site, the plugin, in a clean installation works without any issue. So it is quite strange that in your installation it is not working.
If switching the theme did not help, If you send me via private message (click on my name and then use the low-right box) the following data:- your email address
- full admin access to the wp-admin area
- FTP access
I can try performing some further tests. Thank you.
Only original wp theme is. I send all info with mail. (without purchase code)
Got it, check your inbox!
Thank you! Working. I sent the last question by mail.
Salve ho acquistato ed installato il plugin su un sito web con buddypress, ma non funziona. Quando entro nelle impostazioni del plugin vedo l’intera videata bianca. Cosa occorre per una verifica? grazie
Ciao,
Il problema riscontrato molto probabilmente dipende da un interferenza di un plugin terze parti. Purtroppo, però, senza maggiori informazione è difficile fornirti una soluzione.
Prova a disabilitare tutti i plugin e prova ad accedere nuovamente alla pagina configurazione. Se non riscontri nessun errore, prova a riabilitare i plugin uno per uno finche non trovi quello che genera l’interferenza.
after install plugin in. users > extra fields
it show a blank page. no any things or that you have to buy a license before showing the function to be able to work
thank you
Hi,
to ask for support you need to have a valid purchase and support licenses associated with your account.
Hi,
I have used UEF plugin for sometime and very successfully. My site sells both memberships and event tickets. However with more tickets being sold I have had to enable guest checkout (ticket buyers do not need an account) and so the user fields do NOT show on checkout anymore. I would like them to show when purchasing a membership but can NOT see a mechanism to do that. membership overrides guest checkout but the extra fields still do NOT show.
What do I need to do to show the extra fields when memberships are being bought.
Hi,
I’m sorry, but as reported on the description page, the plugin allows to display extra fields only for registered users. This is because the data is stored on a user profile. Guest users haven’t any profiles, so no data can be stored!
I created a field with key ‘c8’. I can bulk set a value of this field for all existing users? For example, I would like that all users have c8 = 1
I’m sorry, the plugin hasn’t any feature for that. To perform that action, you should eventually perform a MySQL query on the usermeta table by assigning the value you need for every instance of the wpuef_cid_c8 key.
Hi ! i want display an extra field value in notification mail. For notification, i use another plugin : how to display value ? when i use shortcode , it does’nt work,
thanks
Hi, It means then that plugin doesn’t support shortcode system for email content. For further info, you should ask to that plugin support team!
Hi,
is this plugin compatible with doctreat theme registration page?
Thanks
Hi,
the plugin hasn’t any specific support for that theme.
Hello, your plugin is causing problems in LayerSlider https://layerslider.kreaturamedia.com/ it breaks the sliders ability to autoplay videos which works properly only when your plugin is disabled. can you please advise with a solution?
Hello,
I’m sorry, but as you can understand, if you do now provide more details about the nature of the problem, for me it is quite hard to determine the cause and suggest you a solution.
- your email address
- full admin access to the wp-admin area
- FTP access
- a detailed step by step guide on how to experience the issue
I can try to perform some further investigation to see if it is possible to determine the cause and eventually suggest a fix. Thank you for your collaboration.
Hi. I have a pre sale question. I want to create 3 custom fields namely Grand Total Lot, Redeemed Lots & Unredeemed Lots for each user in my website. And it can be overwrite the custom fields data from time to time when I am importing a new data for the users. The user will be able to see this field from their end. Can this plugin allow that? Thank you.
Hi,
yes, the plugin might fit your needs. The field data is stored in the user meta table, and the key name is wpuef_cid_{id} (the id can be seen in the field configuration page: https://nimb.ws/OePzLw )
You can then eventually bulk import that field for the user you wish using a 3rd party plugin.
The extra field can be also optionally displayed on the user profile page (and eventually made uneditable).
Before, however, any purchase, use the demo site to perform all the tests you need in order to be sure it actually works as you expect.
Hi, I just purchased the plugin. The button to save the fields is very small and nothing happens when I click it. Please can you see what is wrong?
https://pasteboard.co/JKt9FD8.pngHi,
It might depend on a 3rd party plugin interference. Please try disabling all the others plugins and re-peform a test. If you are not experiecing the issue, re-enable one by one until you find the interfering one.
If even disabling the plugins, you still experiecing the issue, try temporarly switch theme. It might be the cause of the issue.
In Buddypress, is it possible to change the custom field (created by this plugin) visibility to public/private?
Also, I wasn’t able to login to your demo site to test this feature hence the above question. Appreciate your inputs.
Hi,
thank you for reporting the issue. Please retry the login now.
Thanks for fixing the demo site. It is working now.
Will the custom field value be visible to all members on the site? Or will it be visible only to the user and admin?
You’re welcome.
If you enable the Show field in profile page option, the field will be visible to everyone accesses the user profile page. For example: https://www.codecanyon.eu/wpuef/members/demo/profile/
Got it. Thank you!
503 Error
I installed the plugin….was able to create an extra field
Saw it in the “users” profile page/section and about then I got the 503 error.
inside my cpanel it was overloading my disc usage.
If I remove the plugin via cpanel( when i get locked out of the WordPress admin) the website come back up and “over usage” goes away.
If I can still get to WordPress admin and deactivate the plugin the site come back online as well.
Any help?
I’m sorry, as you can understand without any further clue, it is quite hard to determine the cause of the issue.
From my tests, all works as expected without any issue. Furthermore, no other user reported such an issue. Even the demo site (that is hosted in a cheap shared web hosting service) runs without such an issue.
Could you please use the following site: https://www.codecanyon.eu/wpuef/wp-admin/ (user: demo, pass: demo) to recreate your scenario and report me if you are getting the issue? If so, please report me a step by step guide on how to experience the issue.
Note also, that if you are using a large number of plugins together in a hosting service that hasn’t enough resources, you should eventually consider switching to a more powerful profile. In your case, the issue doesn’t rely on the fact that you are running a specific plugin, but on the fact that your hardware profile is not proper for the software, you are running.
Thank you for your collaboration.
One bought here actually

https://codecanyon.net/item/modal-login-register-forgotten-wordpress-plugin/5433514
Glad you found the cause of the issue! Thank you for letting me know the result of your investigation, it might be useful for others!
Ok thanks. I added a field and i can see this is the HTML https://ibb.co/Yyq1wY6 with following code https://ibb.co/SmQZGb0 i’m able to print the Name. Can you tell me how can i print extra fields? Thanks
Hi,
extra fields are saved in the user metadata.
$value = get_user_meta($user_id, 'wpuef_cid_c3');where $user_id is the id of the user!
Okay i tried your code https://ibb.co/Pr4bDKV but not able to print the value. I can see the name with another test i made https://ibb.co/hBvWVQn
Did you assign a proper value to the $user_id variable? In the code snippet you reported, it seems you have not assigned any value to that variable.
Yeah thanks you right. Now i’m going to manage the output of a select field. The purpose is print the field value. As you can see i have no issue in order to render date field and text field. However if i try to print select option value i get as result integer (i think is the option position) instead of city value. What can i do? https://ibb.co/VBpjmjM and https://ibb.co/H77VWmw and https://ibb.co/F80QMHq
Yes, because in the case of select fields, that number is the index value of the selected option.
Try giving a look at the Retrieve and save field programmatically in the plugin description page. In your case would be better using the wpuef_get_field($field_id, $user_id = null) function rather than directly read the user mtadata.
In your case you can use in the following way:$data = wpuef_get_field($field_id, $user_id); $value = $data->field_options->options[$data->value]; echo value;
That code however is just an example, properly test it and make sure that the $user_id and $field_id variables are properly set.
Ok great now i can provide you the next step. with following shortcode https://ibb.co/8zKgyZG i’m able to print date and text value. How can i print also from shortcode option value?
For that you might use the [wpuef_show_field_value field_id=”” user_id=”“] shortcode. If the user_id is not specified, the shortcode will display the value for the currently logged user that is visiting the page.
You find more details in the Show field value shortcode paragraph in the plugin description page!
okay i tried this code LUOGO DI NASCITA “[wpuef_show_field_value field_id=”c7” user_id=”“]” but value is empty https://ibb.co/TM257dq and should be displayed like here: https://ibb.co/Kb5Nzpm
Make sure that value is properly set for the user you are using to perform the test. Furthermore, if you are now passing any value to the use_id parameter, do not use it [wpuef_show_field_value field_id=”c7”]
P. S.
I’d like to ask you a favor: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really appreciate it! 
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/28dae6pnqvbccmm/rating_area.jpg?dl=0 )
Thank you!
Hello, with this plugin is it possible to ask extra fields mandatory after login? If user will not fill mandatory after login will not see any other section on website. Thanks
Hello,
I’m sorry, the plugin hasn’t such a feature 
Okay and will be possible to add extra fields in WooCommerce checkout and sync them with user meta wordpress? So if in checkout i will add “AGE” will be added automatically as user profile meta in addition to woocommerce field?
Yes, actually the user extra fields are already saved as user meta. They also have an option to be displayed eventually on the checkout page.
You can access the field data by simply read the wpuef_cid_{id} meta key for the user you need, where {id} is the id of the field (that can be read in the field configurator page after creating a field).
Try using the demo site to recreate your scenario to be sure it actually works as you expect and need. Before any eventual purchase.
hi can we add extra fields for users… eg they like ice cream.. then search all users for liking ice cream under the age of 30… then save them in a list or group to send out marketing info via email n sms???
Hi,
I’m sorry, the plugin hasn’t such a feature.
Hi there. We’re looking to integrate a questionnaire into the user registration form with lots of questions about a user’s fashion choices. We’d then like to use those meta to do a query on woo products to show to each user, based on their choices. Will this help me achieve this? Thanks!
Hi,
the plugin allows creating custom fields which value is stored as user metadata into the wp_usermeta table.
So you can eventually perform a custom query according to those values to retrieve the user you need. Metakey name have the following name convention: wpuef_cid_{field_id} where the {field_id} can be retrieved in the field configuration page.
The plugin has also a demo site where you can test it before purchasing. You can perform some tests in order to be sure it actually fits your needs. In case of further info, feel free to ask.
Hi, all custom fields assing to profiles and show on the orders, They’re available through woocommerce api orders?
In case you enable the option to copy value on the order, those values are stored in the order metadata. If the API allows the retrieval of the order metadata, the answer is yes.
Hello
I would like to use your plugin to allow the customer to add the names of their children to their account. This is easy enough to do, by using your visual composer and then having a text field for them to complete.
I would then however like the customer to be able to select from the list of child names when checking out and assign a name to each product they have purchased. This is because we sell online tutoring and it’s helpful for us to know which child is being registered for a particular tutoring session.
Is the second part possible with your plugin?
Kind regards Thomas
Hello Thomas,
I’m sorry but the plugin is only designed to associate the extra field to the user profile, not to products.
Unfortunately adding that feature is not an easy task that could be done in a few lines of code, so there isn’t a simple solution I can suggest to adapt the plugin for that purpose.
You can eventually give a look to this other plugin of mine: WooCommerce Conditional Product Fields at Checkout. It allows creating product fields that will be displayed only at checkout. Note however that there isn’t any option to link the two plugins (retrieve data from the User Extra field plugin to display as options for the product).
Hi there,
I added a checkbox field to the registration form called “Recargo de Equivalencia”.
If the user check this field then I need to assign other role to this user. I understand that I can not do this with this plugin. Then I am trying to fire an action when the the registration is done.
To do this I need to know which is the KEY of the checkbox field created with this plugin, take a look a this capture to see what I mean: https://monosnap.com/file/5YK3fWM4wp6BUWVa6tSj76ppI7HYMs
I will use the KEY to fired the rol change here: https://monosnap.com/file/OWJo5BNHV8AXLAgzftKFLPvAb2qjYN
Thanks in advance!
Hi,
to ask for support you need to have a valid license. The one associated to your account is expired, please renew it. Thank you.
Sorry, I just updated my support period.
Thank you very much.
Values are stored in the user meta table, and the metakey has the follwoing name convetion wpuef_cid_{id}: https://www.dropbox.com/s/croegm7t3efvcww/wpuef_db_example.jpg?dl=0
So in your case, the key name for that field is wpuef_cid_c8
Ok thanks! and the value will be ‘0’ when the checkbox is unchecked and ‘1’ when the checkbox is checked. Am I right?
Can you tell in which table in the database is stored the value of wpuef_cid_c8 ?
In this capture you can see the setting for this field: https://monosnap.com/file/8m84JSg0HuV0w1jqgTiaZFr22ZS6A0 Can you please check if I missed something to make sure the value for this field is saved in the database?
thanks.
I see no wpuef table in my database: https://monosnap.com/file/fhdV9Vs7E9i9Kck6pk51D9tRxvb0Wd
The table is the normal wp_usermeta table and the value, if that checkbox is checked is a:1:{i:0;s:4:”true”;} /the value is stored as a serialized array, because the checkbox field can have multiple options).
here how it looks: https://www.dropbox.com/s/s4vt1tcqrwc04gm/wpuef_db_example_2.jpg?dl=0 (in the example, my DB as a custom “wp_demo_” prefix instead of the default “wp_” prefix).
VERY IMPORTANT
I’ve just released an update, the plugin is now 15.1 version. Please update to that version before proceeding.
You can manually download the new version via CodeCanyon or receive as an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ). To manually update: deactivate, delete the old plugin and just install the new one! Don’t worry, you won’t lose any data!
Hi,
I just updated, created a new user with the checkbox checked. Then I open my database and run this:
SELECT * FROM `wp_usermeta` WHERE `meta_key` LIKE ‘ wpuef_ ‘
I get several results but the wpuef_cid_c8 was not there.
Then I run this query:
SELECT * FROM `wp_usermeta` WHERE `meta_key` LIKE ‘ wpuef_cid_c8 ‘
But I get cero results.
It seems to me that the field value is not saved in de DB. Can you please check if the setting for this field are right, maybe I missed something here: https://monosnap.com/file/0DeeTJNKGezRsoxzYT1U6G2RrwlvCH
I’ve got it. Thanks for your support!
The configuration is ok, the database save process doesn’t depend on any settings. User values are always stored in the wp_metauser table.
I’ve also performed some tests registering a new user with the checkbox checked, and the metakey is properly created: https://nimb.ws/rASvTg
Make sure you have properly performed the query, if you do, the result should look like https://nimb.ws/Yo9FB4 (I’ve used the same query you reported). Make eventually sure that the table name is correct.
Note that the LIKE might return 0 values. Eventually, use the LIKE operator. Try eventually use the visual “search” function of PhpMyAdmin instead of manually create the query.