11394 comments found.
I try to upload a video. After I uploaded and try to watch the video I get this error
Media error: Format(s) not supported or source(s) not foundDownload File: https://xxxxx/upload/videos/2021/07/SdaCpK4AkOfyHrPFfLiI_22_8295aec75a459ae32021aa1949c881c7_video.mp4
I did. No any help yet still same problem
Hi,
Kindly keep up in the ticket.
Yes I keep up in 6 days and my problems not fix yet.
Hi,
What’s your ticket number please?
Hi. This #2830160 Thanks for help
Hi,
Kindly make specified changes in the ticket then let us know thanks
Please check. Thanks
Hi,
Enabling shell_exec() exec() is required on your server maybe you can try https://ultahost.com/ VPS/Dedicated ?
please how do i share my streaming link,and how do i save my stream to my ftp storage instead of amazon s3
Hi,
1) You can share link after going live by going profile page you should see live video you can grab link by going on watch page for that video and share.
2) Agora doesn’t support FTP storage.
Regards
can custom work be done for agora, also cant find link on profile page, can u send a printscreen.. it would be better if there’s a button on the live page to copy video url
Hi,
No they don’t support local storage.
when i go to profile, the live video stops
Hi,
Then you probably didn’t setup correctly.
=> Go to https://agora.io & register an account if you don't have account yet or login
=> Then go to https://console.agora.io/ and Click on New Project, give a project name and choose testing option not recommended (With certificate)
https://pasteboard.co/JqRMzjG.png
=> Go to cloud recording and enable Cloud Recording by clicking on it.
=> Copy app ID of the project as well at this point
=> Now Got here https://console.agora.io/restfulApi and Click on Add a scret button then download the txt file which contains customer ID and Certificate (secret)
=> Then Go here Admin Panel => Live and set credentials Then enable live option and test.
----
However if you want the streaming to save as well then you must setup amazon s3 as well
=> In this case
You want to login and go here https://s3.console.aws.amazon.com/s3/home
=> Then click on create bucket
https://pasteboard.co/JqROQQM.png
=> Give a bucket name
https://pasteboard.co/JqRPrG0.png
and uncheck block all public access option Check "I acknowledge that the current settings might result in this bucket and the objects within becoming public." & Click Create
=> Click on the bucket name after that Go to Permissions
=> Access Control list
=> Everyone check all the options & click save
https://pasteboard.co/JqRQxIx.png
=> Now Click on Bucket policy tab and set this bucket policy
{
"Version":"2012-10-17",
"Statement":[
{
"Sid":"PublicRead",
"Effect":"Allow",
"Principal": "*",
"Action":["s3:GetObject"],
"Resource":["arn:aws:s3:::YourBucketNameHere/*"]
}
]
}
Click Save.
=> Now that you must upload the ./upload folder within the s3 bucket
=> Once you are done uploading the Upload folder you must go My Security Credentials
https://pasteboard.co/JqRSlm9.png
Grab them and set details here Admin Panel
=> Live then enable save option you should be all set
Regards
please how i do stream from obs to website through agora
Hi,
OBS isn’t supported yet.
Hi Guys,
This is not a support issue but a gratitude message, i haven’t seen anyone honestly thanking you for the work you do and the time and effort you put in to offer us great products, i don’t think many people read the reviews as much as comments and 90% of the time is complaints and issues.
I would like to say thank you and on behalf of everyone who has supported your works, i know sometimes we are rude, we frustrate you and in most cases ungrateful but that’s a small number and i apologise on their behalf. KEEP DOING THE GOOD WORK….and know that we are here to support. My 1st product i bought on Evanto was WoWonder, no i have PlayTube, DeepSound, Android Messenger and planning to buy Timeline.
Once again…Thank You !!
Hi,
Thank you! You’re awesome 
Regards
Hey Guys,
Could you please look at ticket #2831976 urgently, one of your support agent was working on it now my website is not accessible and its been more than 4 hours which is affecting my website traffic, i responded and still no response.
Thanks
Hi,
OK will be with you shortly. thanks
While uploading a new video, the script should automatically generate a thumbnail. It makes no sense to upload a thumbnail separately
Hi,
You will have to install and setup FFMPEG for that here https://playtubescript.com/admin-cp/ffmpeg
Regards
Hi All,
Can someone show me how they managed to solve the YouTube quota error as i have tried everything with no luck. On my console it shows i have used 0% of my quota but still i can’t upload anything from YouTube.
A none-complicated step-by-step would be nice to see how you got around it
Thanks
HI,
This limit is actually from YouTube side https://developers.google.com/youtube/v3/getting-started or maybe try generating new hash keys then set them and check?
Welcome & Regards
hello, please i get undefined error when i try to upload a post in activities section
Hi,
Perhaps your server is limiting large uploads you can send a ticket here http://doughouzforest.ticksy.com/
Regards
Hi when i try to install is stuck in this page. https://ibb.co/sq3NG47
I did. Thanks for helping me
Hi,
Great, very welcome!
I fix it and working. The only one not work the avatar not display. I try to upload new picture same thing. Thanks
Hi,
OK kindly mention in the ticket.
Yes. I mentioned in the ticket. Thanks
Hi,
OK great.
Please add option to approve ads before running it is very important! ( people are spamming )
Hi,
OK noted it.
Regards
Hello,
Your script can leech video from Youtube by API
May i have question
If leech from some youtube chanel.
It can be automatic leech video when that chanel have new video?
Can chose video format HD or 4K…?
Thank you.
Hi,
it will require custom work.
2) Sure 4k is supported for self hosted videos you have to have enough RAM
Welcome & Regards
Considering that you are making and selling multiple scripts, you might consider adding a universal login capability, where users sign up on one script, and if the website owner has your other scripts, users are signed up for those too. One user login for all your scripts.
One way to achieve that is to allow users to set up alternate OAuth providers, not just Facebook and Google.
You could even create a separate product that is an OAuth provider that works with all of your scripts, and any other script capable of integrating with OAuth.
I think it would make your products more valuable and easier to integrate, and you could even come up with an additional product.
Hi,
OK thanks for the suggestion.
Regards
Hi I asked the host to run the cron job for YouTube clips, and the command line asked me to execute, what is the command to run the cron job?
Hi,
You must ask hosting provider for that & run in this file ./deleted_youtube.php
Regards
hello, i want know if this features it’s good for good functioning of script 8 vcores, 24GB RAM, and 240Gb SDD for bigining ?
Hi,
Sure as long as your hosting offers what they advertised we recommend https://ultahost.com/ VPS/Dedicated
Regards
I installed the script but it shows many errors like this picture https://prnt.sc/189gcw9 although I did not do anything except the installation
Also, I can’t upload a video, upload or import from YouTube and Facebook
php version 7.3 and tried 7.1, 7.2, 7.4, 8 and the same problem with all
Hi,
Please disable Mod_Pagespeed then check again
Regards
Hi there,
Just bought your lovely script but I have two issues please assist:
1. When i sign-up via WoWonder nothing happens takes me back to Playtube Home screen without signing up.
2. OneSignal does not register new users or pop-up or work, i contacted them and they said :
“Hi there, It looks like you still need to add the OneSignal code and service workers to your site. Please follow the directions on this page to add the necessary components: https://app.onesignal.com/apps/5f0af098-58c6-4d4b-9966-a9d87a5e3814/settings/webpush/install Let us know how that goes!”Thanks
Hi,
1) Please screenshot of the app you created also what callback did you specify?
2) Already answered
Regards
Hi there,
Apologies i managed to fix the issue on 1, the callback URL was incorrect, all is sorted. But with WoWonder login it seems it uses the username instead of email.
Now when you login it creates a new account instead of linking existing account on PlayTube database. Something you should look at please?
2) Where was it answered?
Thanks
Hi,
1) Sorry did you mean it creates always new account for same login request ?
2) Here https://codecanyon.net/comments/26969114
Welcome & Regards
Hi there,
1) Yes, not sure but i noticed on WoWonder a username could be anything without a special character but on PlayTube a username could be anything but there’s a before username...could be that since there an before username on PlayTube and WoWonder you can’t put an or use that it then creates a new account i could be wrong. An you can't change a username on PlayTube or remove an sign.
2) Okay thanks, that was my plan i have it on my cart once i have the funds im buying
Regards
Hi,
1) Special chars are not allowed, however can you screen record and share what steps you did to retrieve the issue or what’s the issue kindly elaborate in the video.
2) Very welcome!
Hi There,
It seems the (a) sign did not pull through, let me rephrase point 1 again.
1) I noticed on WoWonder a username could be anything without a special character but on PlayTube a username could be anything but there’s an (at) sign before username…could be that since there an (at) sign before username on PlayTube and WoWonder you can’t put an (at) sign or use that it then creates a new account i could be wrong. And you can’t change a username on PlayTube or remove an (at) sign.
Hi,
Please create a ticket here https://doughouzforest.ticksy.com/ and send concerning screenshots in the ticket.
I already did, but anyway this was resolved, please have a look at these tickets as they haven’t been attended to:
1. #2828658 2. #2828416 3. #2828918
Thanks
Hi,
OK will check thanks
Hi i seen on your facebook page of a screenshot of playtube 2.1 theme when will it be released?
Hi,
We are still working on it, once it we shall make a release
Regards
i found 1 very buf grom the script please check video sharable screen
https://www.awesomescreenshot.com/video/4515782?key=629d7999f6c3bb3c54455846a7e28b9dHi,
OK thanks for reporting it.
Regards
Hi there,
Nice script, i just bought it and installed and added my OneSignal App ID but it is not registering new users even my browser i have 0.
Regards
Hi,
Thanks, it’s for the mobile apps at the moment, You should get and setup app for this https://codecanyon.net/user/doughouzlight/portfolio
Regards
What does planning a video mean? I uploaded a video yesterday and scheduled it for 3pm today. But nothing happened at 3 p.m. Shouldn’t the video be automatically switched to public at exactly 3 p.m.?
Hi,
Yes it should be public at 3PM you can upgrade support and create a ticket here http://doughouzforest.ticksy.com/ we will check for you.
Regards
Ok, I wrote a ticket
Hi,
Ok will check thanks
Hello, I would like to purchase this theme, but I will need add support to another special type of video. It is possible to get a budget before purchasing the theme to add this custom feature?
I sent you a request for quoting…
Hi,
OK will check & respond.
Regards
Short form video is so so popular on social media now; eg Tikok is getting so popular, Youtube Shorts is blowing up and Instagram just announced switching to a video platform in order to compete with Tiktok and Youtube shorts, and Instagram Reels is getting popular. Please, Add a short form video section like Tiktok or Youtube Shorts in the next update. This feature will take this script to another level, making it the best in the market, hence an increase in sales.
Hi,
Your opinion has been recorded on this one thank you!
Regards
