Discussion on Bookly Group Booking (Add-on) (Page 4)

almost 5 years ago

Hi,

I am interested in buying Bookly pro but I have some doubts:

- Bookly Group Booking is compatible with Bookly Recurring Appointments? - Can I get paid without having a Bookly Cart?

Basically I want to have this:

A client can book a maximum of x days (1h within the specified time) per month or x days (1h within the specified time) per week.

Any client can reserve the same time of another reservation as if it were a group

I don’t know what plugins work for this or if it works as I needed

Thanks!

Bookly-Support Author Team

almost 5 years ago

Hi,

Thanks for reaching out.

Please note that Bookly is designed to work with a weekly schedule. After you set up the staff member’s schedule, this schedule will be repeated for the following weeks. Please note that the system takes into account the staff member’s schedule when rendering available time slots in the front-end/booking.

So the availability offered in the booking form is based on the schedule of the staff member. Whereas, the interval of the slots offered is regulated with the time slot length as this is the basis of how the hours are divided and presented in the booking form.

The add-ons https://www.booking-wp-plugin.com/features/ are intended to help give more flexibility to achieve desired features.

“Bookly Group Booking is compatible with Bookly Recurring Appointments?”

Yes, Bookly Recurring Appointments Add-on is compatible with Bookly Group Booking Add-on.

“Can I get paid without having a Bookly Cart?”

Yes, you’ll get paid even without the Bookly Cart Add-on. Please check this article: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options for available payment options.

Kindly note that the Bookly Cart Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/212969945-Cart-Add-on allows your clients to book several appointments for different services for multiple visits (different dates/times) by placing them in a cart.

So the “Book More” button is added in the summary step of the booking process and that will take the user back to the first step while retaining the current booking in the cart.

Please note that at the moment, Cart cannot be enabled together with the WooCommerce online payment integration.

“A client can book a maximum of x days (1h within the specified time) per month or x days (1h within the specified time) per week.”

Please check if the Bookly Recurring Appointments Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115001442665-Recurring-Appointments-Add-on will work for you.

It allows you to let your clients book a series of recurring appointments in one session: choose repetition interval, last date, or the number of recurrences, and a series of time slots will be booked. Kindly note that, at this time, setting a limitation of the repetition (i.e.: up to 5 sessions only) in the back-end isn’t supported yet.

“Any client can reserve the same time of another reservation as if it were a group”

Please check if the Bookly Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on works for this requirement.

It allows you to accept group bookings or multiple persons for the same service at the same time and let customers specify the number of persons they’d like to book for when they choose a service at the first step of the booking process.

Please check our demos:
- https://www.booking-wp-plugin.com/demo/group-booking/
- http://booking-wp-plugin.com/demo/recurring/
- https://www.booking-wp-plugin.com/demo/cart/

OR try the sandbox on a live website https://www.booking-wp-plugin.com/demo-list/ before purchasing to better understand how Bookly PRO and its add-ons work and be able to discern if Bookly products fit your business needs.

To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/ and add your email address and click on the “Configure” button then follow the rest of the steps that you’ll receive on your mail.

If you require further assistance or have additional questions/clarifications about this, please send us an email to sales@bookly.info and mention Ticket #158560, so we can look into this matter for you.

Many thanks,
Richel

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d_alinus2004 Purchased

almost 5 years ago

Hello there,

It’s any posibility go give the acces of customer to make a booking if the limit number has been exceeded ? Maibe to put him into a waiting list ?!

Many regards

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

Please, check our Bookly Waiting List (Add-on): https://codecanyon.net/item/bookly-waiting-list-addon/20917406 With the help of this add-on, you can add your clients to a waiting list when you’re fully booked. That way, when an appointment becomes available, you can fill it immediately.

Let me know if it works for you.

Thanks!
Kate
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d_alinus2004 Purchased

almost 5 years ago

Hello, I understend. Many thank’s for your reply!

Bookly-Support Author Team

almost 5 years ago

Hello,

You are welcome.

Let me know if you have any other questions.

Thanks!
Kate
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christopherjc Purchased

almost 5 years ago

we need only 3 time slots available per day and each time slot is 2 hours long separated by a 30 minute break but currently it’s showing about 5 different time slots between our business hours and we’re not sure how to change this

christopherjc Purchased

almost 5 years ago

please disregard this question, we figured this one out, thx

Bookly-Support Author Team

almost 5 years ago

Hello,

Thanks for being proactive with this matter!

Let us know if you have any questions.

Thanks!
Alex

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christopherjc Purchased

almost 5 years ago

If we offer a service where up to 4 people can attend, does the user have to submit the form 4 individual times or can they purchase the service with the number of people attending?

Bookly-Support Author Team

almost 5 years ago

Hello,

With this add-on 1 customer can book an appointment for 4 persons, without the need to book it 4 times (he’ll just need to choose 4 persons on the first step of the booking form).

Thanks!
Alex

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christopherjc Purchased

almost 5 years ago

The time slots are not displaying 1 of 4 or 2 of 4, etc. How do we implement this?

Bookly-Support Author Team

almost 5 years ago

Hello,

This format can be displayed on the second step of the booking form. You can choose this format or how places are still available in Settings -> Group Bookings -> Group bookings information format.

Thanks!
Alex

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d_alinus2004 Purchased

almost 5 years ago

Hello,

With this add-on it’s posible on the calendar that the trainerr will see all the names from the cours?

for example, the trainer X on day monday, on hour 19-20, he can see on the calendar all the peaople that wil arrive at him cours?

Many regards

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

I’m afraid I didn’t get your request correctly. You can specify the period with the help of filters in Appointments section and in Calendar: http://joxi.ru/xAenY1Dibg03br http://joxi.ru/a2XqW3ZTlDNEkA

Will be waiting for your reply.

Thanks!
Kate
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d_alinus2004 Purchased

almost 5 years ago

i have buy allready this add-ons. It’s OK !

Doupi Purchased

almost 5 years ago

Dear Ladela, I purchased Bookly Group Add-on but I can’t see the option for customers to book with multiple people, now it’s just standard one person (the one who is booking). Please help ASAP, our company is opening on Friday.

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

Please, make sure that you enable “Number of persons” field while adding the form on the page: http://joxi.ru/vAWJl3KcBqQQa2

Let me know if it works for you.

Thanks!
Kate
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tekmax Purchased

almost 5 years ago

Hello,

For group booking, when we add additional people, can we charge a customized price instead of the original price?

James

Bookly-Support Author Team

almost 5 years ago

Hello James,

Thank you for your message.

You can set up the condition for the discount according to the number of people with the help of Bookly Discounts (Add-on): https://codecanyon.net/item/bookly-discounts-addon/29936495

Let me know if it works for you.

Thanks!
Kate
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Avodsign

almost 5 years ago

Hi

I continue with doubts about the operation of Bookly and its capabilities.

1- why can’t I edit the employees/staff once they are created? Do not edit them!

2- I need to be able to assign the service a different price according to the seasons of the year. The calendar should show a different price depending on the date the customer chooses, such as high, medium or low season.

Waiting for a clear solution in this regard, without elucidating as other occasions.

Thanks.

Bookly-Support Author Team

almost 5 years ago

Hello,

1) You should be able to edit the staff member in the Staff member menu. If you require further assistance please create a support ticket using the link below and we will be happy to assist you.

Click Here To Get Bookly Support

2) This option is not available at the moment, you can create unique pricing for some periods, but it will need to be done manually for each day.

Thanks!
Alex

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dalilistanbul

almost 5 years ago

Hi I have a question before buying. I have apartments for rent. Can a customer reserve an apartment for example 4 days and calculate the price automatically on the payment page, for example $ 100 per day = 400 total reservation

Bookly-Support Author Team

almost 5 years ago

Hello,

Thanks for your message.

Please note that Bookly is designed to work with a weekly schedule. After you set up the staff member’s schedule, this schedule will be repeated for the following weeks. Please note that the system takes into account the staff member’s schedule when rendering available time slots in the front-end/booking.

So the availability offered in the booking form is based on the schedule of the staff member. Whereas the interval of the slots offered is regulated with the time slot length as this is the basis of how the hours are divided and presented in the booking form.

The add-ons https://www.booking-wp-plugin.com/features/ are intended to help give more flexibility to achieve desired features.

You should be able to set your service duration to 1 day then please check if one of these add-ons will work for your requirements:

Bookly Multiply Appointments Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/210138469-Multiply-Appointments-Add-on

It lets your clients determine the length of their appointments by booking several identical services in consecutive appointments and can be used for time-flexible services or for bookings by managers for several people in a row.

OR

Bookly Custom Duration Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on-

It allows you to create services with flexible duration so your customers while booking an appointment will be able to choose its length from the predefined options and the price will be adjusted respectively. And this will be created as a single service in the Calendar.

Kindly note that Bookly Custom Duration (Add-on) is not compatible with any of these add-ons below.
- Packages (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/115003045634-Packages-Add-on
- Compound Services (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/360001642033-Compound-Services-Add-on
- Collaborative Services (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/360013222534-Collaborative-Services-Add-on

Please check the demos:
- https://booking-wp-plugin.com/demo/multiply/
- https://www.booking-wp-plugin.com/demo/custom-duration/

OR the sandbox on a live website before purchasing to better understand how Bookly PRO and its add-ons work and be able to discern if Bookly products fit your business needs.

To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/ and add your email address and click on the “Configure” button then follow the rest of the steps that you’ll receive on your mail.

If you require further assistance or have additional questions/clarifications about this, please send us an email to sales@bookly.info and mention Ticket #153307, so we can look into this matter for you.

Many thanks,
Richel

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jamesdaniel1 Purchased

almost 5 years ago

Hello, I am having problems with the reservation reminder email, as it sends my client a different time than the one they selected.

Bookly-Support Author Team

almost 5 years ago

Hello,

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Alex

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itsame Purchased

almost 5 years ago

Dear Programmer,

It is really frustating me now this plugin. I put capacity on 100 and still they can only book this service one time! What do to next?

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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TeamStiefelhagen Purchased

almost 5 years ago

Hi,

I would like to export my Appointments to CSV, but I need the customers first and last name in separate fields. So I activated the option „Use first and last name instead of full name“ in step 3 of the booking process. But in the table „Appointments“ it is just showing in one field (Customers name), instead of two separate fields (First name and Last name).

I’ve tried to change the table settings over the „eye“, but there’s no matching option available.

Thanks for your help.

Bookly-Support Author Team

almost 5 years ago

Hello

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Kate
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lipinlipin Purchased

almost 5 years ago

Hi,

I ended up buying the Group Booking the wrong way, the add-on I really need is Collaborative Services. Is it possible for me to make the switch?

Thanks,

Bookly-Support Author Team

almost 5 years ago

Hi, you can buy the needed add-on and request a refund for the Bookly Group Booking add-on. Please check this link regarding the refund procedure and submit the refund request: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Regards,
Olya
Bookly Customer Support
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Avodsign

almost 5 years ago

Hi

I have doubts with the different addons… Apart from having Bookly Pro, I need an option, field, Ad-don to: Create a service with different prices depending on the number of people.

I think it should not be something difficult, but I can not find an option that allows it or any information about it.

Example - Yoga class 3 hours 4 people – $(price) 5 people – $(price) 6 people – $(price)

Thanks for your help.

Bookly-Support Author Team

almost 5 years ago

Hello,

Thanks for your message.

Please check if the Bookly Discounts Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360018608819-Discounts-Add-on will work for this requirement.

If you have one of the Bookly add-ons that allow your clients to book several appointments per session installed and activated, the Bookly Discounts Add-on will allow you to set up conditional discounts that will be applied during checkout if the booking details match the requirements you’ve set.

Currently, there are two conditions that can be used to create a pricing rule which will reduce the cost of the booking:
- Number of persons in the appointment
- Number of appointments booked in one session

And if several created discounts match the condition for the discount during the booking, all existing discounts will be applied.

Currently, discounts are applied only when the booking is made via the front-end booking form, so they don’t work when you create appointments via the backend yet.

Kindly check the demo https://www.booking-wp-plugin.com/demo/full/wp-admin/admin.php?page=bookly-discounts OR try the sandbox on a live website before making the purchase to get a better understanding of how Bookly PRO and its add-ons work, and be able to discern if Bookly products fit your business needs.

To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/ and add your email address and click on the “Configure” button then follow the rest of the steps that you’ll receive on your mail.

If you require further assistance or have additional questions/clarifications about this, please send us an email to sales@bookly.info and mention Ticket #152896, so we can look into this matter for you.

Many thanks,
Richel

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LeeBadman Purchased

almost 5 years ago

I would like to request a refund for Bookly Pro and Group Bookings as the plugins will not allow me to do what I need to do. I have wasted too much time trying to work out how make a simple booking that allows users to book class based courses that extend over several days! Bookly is great for other applications but the whole setup does not work for us! Please can you arrange for refund as I have already removed from my site now.

Bookly-Support Author Team

almost 5 years ago

Hi,

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thanks!
Alex

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geeksoncommand

almost 5 years ago

I’m looking for a booking system for my website that incorporates pricing (not checkout, just quotes), and I was hoping you could let me know if your system would be capable of these requirements:

I book bands for weddings. I have four different bands (with four different schedules).

BASIC FUNCTIONALITY:

Scenario One: On my website, a customer will choose the day they’d like to book. The site will show the customer which of the four bands are not yet booked.

Scenario Two: On my website, a customer will choose the band they’d like to book. The site will show the customer which dates this band has available for booking.

PRICING FUNCTIONALITY:

I’d like to be able to show pricing as well, but this gets tricky. Each band’s price fluctuates based on the date, as well as various optional add-ons.

For example, Band 1 might cost $10,000 on a monday in January, but $20,000 for a Saturday in June.

Also, Band 1 is a five piece band. If the customer wants to add a horn section, this might add $2,000 if they book in January, or $5,000 for June.

Does your system handle showing pricing with these kind of variable attributes?

OTHER FUNCTIONALITY:

If a customer has a band in mind, but the band is already booked for the date they request, I’d like the system to recommend a different band that is available for that date.

kevincostello Purchased

almost 5 years ago

Hi, I have purchased both the Group Booking and Custom Fields Add ons.

I want to collect the name and email for each person in the group booking.

For example, if a customer selects 2 persons then, it will look for in custom fields: Person 1 name Person 1 email Person 2 name Person 2 email

If a customer selects 3 person then it will look for in custom fields: Person 1 name Person 1 email Person 2 name Person 2 email Person 3 name Person 3 email

So it will display the correct number of fields based on the number of persons selected. Is the above possible?

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

Currently, such option is not supported. You can vote for this request: https://ideas.booking-wp-plugin.com/boards/feature-requests/11032 and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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Kratz_KU Purchased

almost 5 years ago

Is it possible to set a default Capacity (min and max) other than 1? I really need the default to be without any min and max.

4 other replies

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

I’m afraid such option is not supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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Kratz_KU Purchased

almost 5 years ago

Ok, so when you have this plugin activated it automatically set the default to 1? And you cannot change this? Normally without this plugin, there is no limit on the number of bookings.

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

When you have this plugin activated, you will be able to change both the min and the max number of customers that each service can accommodate in the Bookly > Services > Advanced tab: https://prnt.sc/11akf42.

Thanks!
Yulia
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Kratz_KU Purchased

almost 5 years ago

And if I use this with the tasks add-on will the service close if there are more than one approved appointment to this service (with the default 1 min and 1 max in the capacity option).

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

Yes, the time slot will be blocked.

Let me know if you have any other questions.

Thanks!
Kate
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Kratz_KU Purchased

almost 5 years ago

But with tasks add-on, they can book without any timeslot. So you are saying if/when there are assigned a time for the appointment the next one booking this service cannot book in this time slot? This is ok, just as long as the whole service is not blocked.

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

Yes, the whole service will not be blocked, just this time slot, so if you try to book the same time slot from the back-end, you will see the following message: https://prnt.sc/11du60j.

Let me know if you have any other questions.

Thanks!
Yulia
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CONNECTIONSTUDIOS Purchased

almost 5 years ago

Installed the groups add-on, and it’s asking for the purchase code. However there is no field in the list to add it (settings > purchase codes). The other add-ons are there, but there’s none showing for the groups add-on. I’ve tried uninstalling and re-installing, but that didn’t fix it.

Bookly-Support Author Team

almost 5 years ago

Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #151928 and admin panel access so we could look into this matter.

Thanks!
Kate
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Last Update	28 November 2025
Gutenberg Optimized	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.8.x
Tags	add-on, appointment, booking, bookly, capacity, group booking, groups, wordpress
Created	8 years ago

Discussion on Bookly Group Booking (Add-on)

Discussion on Bookly Group Booking (Add-on)

Nota-info supports this item

246 comments found.

Scenario One: On my website, a customer will choose the day they’d like to book. The site will show the customer which of the four bands are not yet booked.

Scenario Two: On my website, a customer will choose the band they’d like to book. The site will show the customer which dates this band has available for booking.

Does your system handle showing pricing with these kind of variable attributes?

Nota-info

Discussion on Bookly Group Booking (Add-on)

Discussion on Bookly Group Booking (Add-on)

Nota-info supports this item

246 comments found.

Scenario One: On my website, a customer will choose the day they’d like to book. The site will show the customer which of the four bands are not yet booked.

Scenario Two: On my website, a customer will choose the band they’d like to book. The site will show the customer which dates this band has available for booking.

Does your system handle showing pricing with these kind of variable attributes?

Nota-info

Tell us what you think!