569 comments found.
Hi, firts, thank you for the hard work to create such a plugin. I bought your plugin and i am just starting to use it. But, I did not find anywhere the possibility of creating a footer or a header that I can apply to all my email templates. Imagine the work it takes to create a footer or a header for each email template ? Is it possible to do so ? Thank you.
Hi,
The feature to apply an edit for all email templates are unavailable in our plugin. However, you can copy your competed footer and header and paste them in other templates. You can see this: https://prnt.sc/12ngxrv
Best regards.
Hello. Is this compatible with WCFM multivendor plugin?www.wclovers.com
Hi,
Unfortunately, the plugin have not made compatible with WCFM multivendor plugin yet.
Best regards.
The question before purchasing. Is it possible to add an item counter to the order email. We have up to 100 items in one order. When we place an order, it would be much easier for us to manage if there was an ordinal number in front of each item.
Hi,
This feature is currently unavailable in our plugin. We will think about the possibility of this feature and update in the future.
Best regards.
Hey, I just came back from live preview. Question, I don’t see create table feature on your plugin. Shame, your plugin seamless with woocommerce but don’t have basic feature:(
Hi,
This plugin is designed to customize WooCommerce notification emails. In fact, it already has sufficient elements to support for this purpose.
Best regards.
Can I add a new Email type when I edit the email template?
Hi,
I am quite confused about your question, can you clarify your meaning?
Best regards.
Pre-sale question – Does the plugin work in a multi site environment? If custom email content are stored in the database I would think so, but if file templates are created I would not be so sure…
I will take the change that it works in multi site environment and if it doesn’t, I hope you can refund. Thanks.
Hi,
Thank you for letting us know about your wondering.
Our plugin can work with multisite network of WordPress. You can set this feature of wordpress and check emails.
If you need any help, feel free to contact us on our forum: https://villatheme.com/supports/forum/plugins/woocommerce-email-template-customizer/
Best regards.
Hello, Does this plugin support RTL Languages, like Arabic?
regards
Hi,
Yes, it can support RTL languages, you can try our free version to check first: http://bit.ly/woo-email-template-customizer
Best regards.
I installed it, it actually not working very well with RTL languages.
Hi,
We will check again this problem and update if any bugs detected. Thank you for reporting us about this.
Best regards.
Hello, I see you have added Direction to the Email Templates.
but the product name or title still LTR.
check please screenshot https://prnt.sc/1unud3eregards
Hello,
We have checked the problem and fixed it. Please update the plugin to the latest version.
Regards.
Hi there, is it also possible to edit system emails from Dokan Multi-Vendor plugin? That would be fantastic 
Hi,
The email contents of any 3rd plugin are possible to display in our email templates through the WC hook element or the default template email. However, you can not edit or customize this email contents.
You can see how to use these features here: https://youtu.be/XDRhSJzFFbM
You can try our free version to check the compatibility: http://bit.ly/woo-email-template-customizer
Best regards.
is this plugin compatible with any of the plugins: Shipstation, Advanced Shipment tracking, or WooCommerce Shipment Tracking to include the tracking short code in emails?
Hi,
Thank you for letting us know about your concern. This is a problem of compatibility with 3rd plugins, but we have WC hook and the default email template that allow to show the email contents of the 3rd plugins. You can follow this video guide to use these features: https://youtu.be/XDRhSJzFFbM
For orders tracking, we made compatible with our WooCommerce Orders Tracking premium version that allows to show orders tracking info in WooCommerce emails, you can see this video: https://youtu.be/8NZwSnSWsIg?t=632
Best regards.
hi, is your plugin compatible with Follow up email plugin? thank You
Hi,
We have not checked with the Follow up email plugin, you can try our free version to test first: http://bit.ly/woo-email-template-customizer
Let us know if you have any other wondering.
Best regards
Hi my custom css isn’t being found in the email templates, any thoughts as to why?
Hi,
Can you provide your CSS, what do you want to customize using custom CSS?
Best regards
Hello, I have bought some plugin from you before. Your plugin is very good quality, thanks.
Do you have any plugin that related to Flash Sale? Thanks.
Hi,
We are sorry for late reply after some day offs.
Currently, we have discount 20% for Sales Countdown Timer for WooCommerce and WordPress plugin and Free download for E-Commerce Notification plugin.
You can visit this link to find out these sale off plugins: https://codecanyon.net/user/villatheme/portfolio
Our next discount campaigns will be announced on Facebook’s page, please just follow it: https://www.facebook.com/villatheme
Best regards.
I would like to use this with YITH booking. I am testing the free version and I have some concerns that I need to be answered before I purchase the pro.
In the new booking template, all the booking information is displayed such as duration and the booking dates. The order complete email that the customer receives displays none of this information except for the product name and price. This absolutely useless information for the customer. How do I show the duration of the booking date and the booking service in the order complete email?
Hi,
Our plugin is designed to customize WooCommerce Email Notifications. With a 3rd plugin, it is a compatible problem. However, our plugin has WC hook element that allows to insert hook of a 3rd plugin and display the email content of that 3rd plugin in our email template. You can see this video guide: https://youtu.be/XDRhSJzFFbM
Best regards.
Thank you for the reply and the video. I did try the WC Hooks but the order meta hook only shows the product name and qty. All the other important booking information such as duration and the from to date is missing 
.
Hi,
It is the problem of compatibility. The WC hook and email default type is used to display the email content of the 3rd plugin that have hook of WooCommerce. In this case, we suppose the YITH booking plugin does not design like that, that’s why these email contents do not show in our email template.
Best regards.
Hi, In MS Outlook the image is shown TOO BIG – 600×867. Can this be fixed?
Hi,
I tested again, Image sent to MS Outlook on PC and mobile are showing normally, you can see this image: on PC https://prnt.sc/10ymkwh and on mobile: https://prnt.sc/10ymo8c
Best regards
Hi, Is there an option to add a link in the email templates, saying “If you are having difficulty viewing this email, click here to view it in your browser.”. By clicking the link, the email will open in the browser. Is this possible?
Hi, is it possible to specify the width of the email? I did not see such option in the demo.
Hi, is it possible to specify background-image position? I did not see such option in the demo. cover/contain/.... left top left center left bottom right top right center right bottom center top center center center bottom
Hi,
For the 1 and 3 features, they are unavailable in this plugin now. The feature to change Email Width is available in the premium version, we will update it in the free version next releases.
Best regards.
Hi im using free version. When I sent mail, on footer link is showing in blue color. How can I change it or can I discard it? best regards.
Hi,
Please just change text color of the link in the email, you can see this image: https://prnt.sc/10wnvnx
Best regards.
Hello, I am customizing my email templates but facing the following problem.
Images can’t be center aligned. The default image width showing 530px. My logo image is 250px wide. As soon as I change the image width, the image goes to the left. Then I am clicking it to be center aligned but it is not getting center aligned.
Help me to solve this issue, please.
Hi,
In which device this problem occurs, mobile or PC? Please contact us on forum, let us know how to catch this problem on your site, so our technician will help you solve it: https://villatheme.com/supports/forum/plugins/woocommerce-email-template-customizer/
Best regards.
Hi, is possible hide the products price in invoice template?
Hi,
You can add this Custom CSS to hide price in the invoice template: .woocommerce-Price-amount{display:none !important}
Like this image: https://prnt.sc/10uoar5
You can use vertical template for order detail table to hide the price column completely: https://prnt.sc/10uoc1q
Best regards.
Thank you.
I tried this solution, but the css editor has no effect on the template, I did the test by sending me the email and the price continues to appear.
https://prnt.sc/10v9s47Also, I saw that the editor is all messed up, the texts are very large and sometimes it is not possible to work with that, what could be happening?
https://prnt.sc/10v9pl2Regards.
Hi,
1. Do you try with a real order invoice?
2. This may be caused by a conflict on your site, in this case, try to use just our plugin and WooCommerce, does it exist? Or you can contact us on forum to check: https://villatheme.com/supports/forum/plugins/woocommerce-email-template-customizer/
Best regards.
Hello. Does this plugin has compatibility with WCFM multivendor plugin? (Site address: https://wclovers.com). For an order having items sold by various sellers, this plugin sends individual emails to each seller providing ordered items specific to the sellers. Best regards.
Hi,
Thank you for your interest.
We have not made compatible with WCFM multivendor plugin yet. We will consider this suggestion and update if possible next releases.
Best regards.
Hello, does this plugin also work with WP Mail SMTP by WPForms?
Hi,
Yes, it can. If you need any help with this plugin, feel free to contact us on support forum: https://villatheme.com/supports/forum/plugins/woocommerce-email-template-customizer/
Best regards.
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