164 comments found.
Hi, How do I make the calendar look when booking so that only the days when it is possible to book an appointment are highlighted?
Hi,
Thanks for reaching out.
There are more than one way to do that in the ARB booking plugin. If you have multiple products with the same available dates, then the easiest way is:
Step 1: ‘Enable’ resource for your product and in the ‘edit resource page’ choose the time/date/month ranges which are not available and set them as ‘NO’.
Step 2: Choose the available time/date/month ranges as ‘Yes’ (note: you can add as many ranges as you need). For example if you want 4th April – 10th June 2021 as available, then choose the date range 2021-04-04 to 2021-06-10 and set them as ‘Yes’.
Step 3 (optional): If you have multiple products with the same availability settings, you can easily do so by assigning the same resource for those products.
Step 4 (optional): If you don’t want to display the ‘Resource’ on the front-end, you can choose the ‘Automatically assigned’ option from the given drop-down field (labeled ’Resources are…’) in the ‘resource’ tab. The documentation of ARB will guide you with screenshots.
The support team can help you with more details and screenshots. Please do not hesitate to contact the Support Team of ARB plugin whenever you need. They will help you within a quick turnaround time.
Kind regards,
Fluent-Themes
Hi want to check how to disable the booking date by date range?
Hi,
Thanks for reaching out.
The question is not clear to me, would you please share a screenshot of the section which you want to disable? You can send attachments as well as your site details to clarify the question if you contact the Support Team from here.
Regards,
Fluent-Themes
So far, we are very impressed with your plugin, and your approach to it. We help small cities and communities to have a more complete representation on the web. We would like to look at this for multiple communities (separate licenses, obviously).
We are about to purchase this for evaluation, but had a couple questions. Is there any plans to integrate with more calendars (MS365, iCloud)? Also, It would be incredible if there were the ability to integrate this with Zapier, something we use for tons of functionality between disparate systems. Do you have a public roadmap for functionality?
Hi,
Thanks for your interest in ARB.
1. Our programmer team always trying to improve the ARB booking plugin as much as possible, they may try to include these features (MS365, iCloud calendars and Zapier) in future as well, but we cannot give any ETA for this.
2. The various demos are there for public, so that people can understand which functionality are available. Kindly contact the experts of ARB, if you have more specific question which can’t be understood from demos and/or the details page of the plugin.
Best regards,
Fluent-Themes
Hi ARB Team ,
We have purchased your plugin for our courses booking functionality, We were setting plugin for a 3 days course which starts from 6th April – 8th April 2021,
We were having problem in setting up availability section, its not showing reservable dates, we are confuse how to setup it for this type of fixed 3 days course.
& please guide how we can add “Request a Quote” option instead of “add to cart” . We want to use “Add to cart” but for our knowledge from where we can enable it?
Best Regards Richard
Hi,
Thanks for reaching out.
Without evaluating your site it is difficult to say what could be the issue with the availability settings. To find exactly what is the source of the issue, please provide your site’s details to the Support Team and they will check and solve the issue for you within 24-48 hours.
About ‘Request a Quote’ option:
The documentation here will show you ‘How to enable request a quote’ with necessary screenshots.
Kind regards,
Fluent-Themes
Hello, let’s say that we want to rent a bikes. It is possible to see how many bikes are already booked and how many still free?
Thanks Best regards assertdesign
Hi,
Thanks for your interest in ARB plugin.
The ARB appointment reservation and booking plugin has the feature to show how many bikes or cars are still free/available to rent. There is a switch/option in the plugin for this. If you switch it on, then it will show the amount of bikes which are still available.
Kind regards,
Fluent-Themes
Hello, is your products work with multi hotels on same website ?each of them get is own booking request ? Thanks
Hi,
Thanks for your interest in ARB plugin.
The ARB appointment reservation and booking plugin can be used to work with multi hotels on same website. Each of them will have it’s own booking form.
Best regards,
Fluent-Themes
Hi your plugin looks perfect for me however I have a couple of questions that I hope you can answer as I have been messed around by booking plugins before. Basically, I need to provide a way for a customer to book a 45min slot for a class, however the class could be at one location in the morning and with a specific teacher, then that same class could be at a different location in the afternoon (with the same teacher), plus combinations of this e.g. different teachers, locations, time slots and classes etc. Also, if a customer books a block of say 4 classes they should get a discount. Does ARB support these scenarios please?
Hi,
Thanks for your interest in ARB appointment reservation and booking plugin.
From your given scenarios it seems like your booking form will be something like this demo. If so, yes it it possible by using ARB plugin. If you need more clarification, you may need to contact the developer team of ARB plugin from here.
Best regards,
Fluent-Themes
Many thanks for your swift reply, much appreciated.
pre buy question:
i have courses: yoga, meditation etc and two types online or at home. Both types will have the same dates and time slotes The customer need to have possibility to buy one or more tickets up to five. Every ticket cost 10eur. If he choose 5 it should cost 50eurs.
So the journey should be: The customer choose one of the courses, choose the type home or online, choose the date and time slot, select how many tickets and when hit the book button it should go on the orders page where can finish the order with woocommerce.
Also our website is using polylang, could i use your plugin as multilingual. english/german
Possible?
Need an answer asap please
Hi,
You have reached the correct place, because all of your needs (as you mentioned in your comment) can be achieved by ARB plugin. In addition, the ARB plugin is multilingual as well.
Regards,
Fluent-Themes
Greetings,
Nice flexible booking plugin.
Please clarify the following before purchase.
I want to set up an online tutor portal.
1. Tutors will manage their own schedules. ie. each will have his/her OWN CALENDAR etc. Can that be done with your plugin?
2. I also need a commission based ie similar to Multi-vendor Marketplace plugin => when a booking is ordered. I receive a percentage on the sale. Can that be set up with your plugin?
3. There will be ONE-On-ONE and Group Bookings. Can the resource ie the TUTOR be linked to his/her WP user profile?
4. Webex Meeting will be used for online tutoring, can that be added to the booking and send the customer an email with the Webex URL Link automatically when the order is completed?
Best Regards.
Hi,
Thanks for your interest in ARB reservations and booking plugin.
This plugin backend can be managed by the site’s admin/editor/author only, it is not possible if you want your vendors to manage their own services themeselves. You can contact our programming team from here to know more about these.
Kind regards,
Fluent-Themes
Hello,
1) Is it possible for my users to sell their own services on my website using your plugin?
2) Is it possible for my Vendors to submit/create a service from a frontend form?
3) Is you plugin compatible with multisite?
4) If the answers to the questions above are “no” can you create an addon for that? I’m willing to pay if the price is acceptable. Is it possible?
Thanks in advance,
— GM
Hi GM,
Thanks for your interest in ARB reservations and booking plugin.
This plugin backend can be managed by the site’s admin/editor/author only, it is not possible if you want your vendors to manage their own services from the front-end. You can contact our programming team from here to know if an addon can be created for this feature.
Kind regards,
Fluent-Themes
Hi
Pre sales questions
If we have a few spas, each will have a product page (I have seen that we can put it on one product page, but for interest sake)
Each spa has their own schedules, but will be moving it to our site, so:
E.g
Spa 1 Wednesday 23 Dec, will be unavailable from 2pm-4pm Thursday 24 Dec, off Friday 25 December, off Saturday 26 December, available all day Sunday off Monday unavailable 10am-1pm
Spa 2 Wednesday 23 Dec, will be unavailable from 1pm-2pm Thursday 24 Dec, off Friday 25 December, off Saturday 26 December, Unavailable 10am-10.30am Sunday off Monday unavailable 12am-1pm
Will each spa then have their own backend schedule?
I’ve seen you’re offering a 15 day 100% money back guarantee, how does that work in case it doesn’t match what we need?
Also, if a user selects Spa 1 and time 11am Wednesday 23 December, will that time (11am) be unavailable to any other user?
Hi,
Thanks for reaching out.
Will each spa have their own backend schedule?
Ans: Yes, you can set different schedules for your different Spa programs. In addition, if you want you can create different products for your different spa programs.
If a user selects Spa 1 and time 11am Wednesday 23 December, will that time (11am) be unavailable to any other user?
Ans: If you set as Maximum 1 reservation per slot, then yes, that slot will be unavailable for any other users.
I’ve seen you’re offering a 15 day 100% money back guarantee, how does that work in case it doesn’t match what we need?
Ans: It’s a guarantee for the users that the money spent for the plugin will be worth it. If not, the money will be given back so that the users can use the money to purchase some other plugins instead of ARB.
Any user who finds a bug ( which cannot be solved by the Support team ) in the plugin can claim a refund of course. Please note: refund offer does not mean the user will be able to use the product without owning a valid license. Refund means the user gets his money back and will not use the product anymore. So, as soon as the money is refunded, the plugin license will be invalid and purchase code and token numbers will be invalid as well. The plugin cannot be used by the refunded user anymore.
Regards,
Fluent-Themes
Hi
I’ve noticed that the download package has demo content, but not in xml format?
How would I import the demos?
Hi,
The demo content is in XML format. Please unzip your downloaded file ‘ARB -Reservation-and-Booking-Appointment-for-WooCommerce.zip’ and you will find the ‘Demo_Data’ folder. In that folder you will get the 3 xml files of demo content. The file names are:
1. ARB_Demo_Reservable_Products.xml
2. ARB_Demo_Reservable_Person_Types.xml
3. ARB_Demo_Reservable_Resources.xml
If you need more help finding the demo content, please contact the Support Team and they will help you with screenshots. If you need they will send you the xml files of demo content directly to your email.
Kind regards,
Fluent-Themes
Hi
Not sure if you’ve seen my email I sent on the 17th?
Hi,
Thanks for reaching out.
Yes, the Support Team got your message and replied to you within 24 hours. Didn’t you receive that? Please see this screenshot. Kindly check again your email inbox.
Kind regards,
Fluent-Themes
Hi
Thanks for replying
But I’m not referring to the email from the 13th
I sent a response on the 17th
Please do check
Thank you so much
Hi,
Sorry I have been confirmed by the Support Team that they didn’t get any emails from you, which hadn’t been replied you. Can you send a screenshot of the email you are referring to?
Regards,
Fluent-Themes
Hi
No problem
Will resend it, not sure how to do the screenshot like you did
The subject is CSS
Please let me know if you get it
Hi,
Thanks for your replies.
Since you sent the emails to the support team, please contact the support team instead of asking me here. It will save the time and effort for both of us. You can check your email inboxes to get the replies the support team sent you. If you missed that somehow, just send another email to the support team and they will reply you with all the help you need within the mentioned response time of support page.
Best regards,
Fluent-Themes
Hi
I’ve managed to fix the issue I had
I do have 1 question for today if you do not mind
I need extra fields, do I need to have an extra plugin for that or will ARB be able to do it?
I cannot find any settings for that function
I.e 1. question 2. Text input field 3. Number field Etc
Hi,
Of course I don’t mind, there is no reason to mind to help you as long as I can.
The point is, I am not that expert as the Support Team. Since the support of this item (ARB Reservation plugin) is given through the Support Team, so our company placed the best people there, who have all the knowledge about the ARB booking plugin. I have limited knowledge, which does not cover the questions you just asked in your comment (really sorry for that). Kindly ask the support team and they will help you within the mentioned response time of support page.
Kind regards,
Fluent-Themes
Hello! I really like the plugin but I am going crazy trying to set up some basic things. After spending like more than 5 hours I thought I got into a good place but today I got me first 3 reservations of the same product, all good UNTIL I saw that the calendar updated as individual product, not like a general calendar. So, it seems now I am booked for 1 product but for the other 3 products I offer I am still available at those times….some help???
Hi,
Thanks for your message.
Seems like we’d need to have one of our technicians in our support center to help you. Kindly contact our support center and a member of our team can help you asap!
Best regards,
Fluent-Themes
Hi,
I reached the support team and they have sent me the information you need, to set up your products as you are looking for.
From your description we assume you have created 4 products with ARB and you want to be unavailable as soon as any one of your products is booked for a certain time slot. In order to do that you need to ‘Add New Resource’. The resource can be ‘Your designation’ or ‘Your name’ or anything else. Then enable ‘resource’ for each of your products (the documentation of ARB can help you on this). And, from the ‘resource’ tab of the product, choose the resource you just created. Do this for your all 4 products.
This will suggest the ARB plugin that the same resource is assigned to every product; so when one of your products is booked that means the resource is booked. Same resource will not be available for another product for that certain time slot.
However, if you need anymore clarification with screenshots and so, please reply to the support email and they will help you with everything you need.
Kind regards,
Fluent-Themes
Hello, how can I change the status of the order so that when I make a reservation it remains in woocommerce as Pending Review and Not Pending Payment.
I have configured to confirm availability
I hope I have expressed myself well, thank you
Hi kenosis18,
Thanks for your message. Looks like we’d need to have one of our technicians in our support center to help you changing the static text ‘Pending Payment’ to your desired one. Kindly contact our support center and a member of our team can help you asap!
Best regards,
Fluent-Themes
Hi i want my monnaie back, the theme doesn’t work my business thx to tell me how to do that
Hi,
Thank you for reaching out.
Its a Plugin, this won’t work if you try to install or use as a theme. It should be installed as a plugin from your wp-admin > plugins page. If you need help on how to use the plugin you can take a look at the Documentation. If the documentation is not enough to understand you can always contact the Support Team, they will help you in every aspect.
Kind regards, Fluent-Themes
Excuse me i know it’s a plugin, i make mistake using theme term… Anyway i don’t need it… can you provide me the way to get my monnaie back ?
Hi,
Thanks for your reply.
Please make your refund request by visiting here (https://help.market.envato.com/hc/en-us/requests/new) and our refund request handler will check your request and if you are legally correct you will get the full money back.
Kind regards,
Fluent-Themes
Hello, can I get some kind of report of the available places, reservations or resources that have been made?
Hi,
Yes you can get the report of the reservations. The documentation of ARB plugin shows you where to click to view your reservations report. Please take a look here.
Kind regards,
Fluent-Themes
Hi. Presale questions:
I’m looking at your 1 hour demo, I need to sell reservations for maximum 60 attendees per hour slot, but the customer should only be able to book a maximum number of 6 places per booking of the available 60 places.
Can I charge different prices per attendee? Using my above example of 6 people: 4 children and 2 adults. The adult price is £10, the children price is £7. Total £48.
When my example customer books their 6 places will the total now available be 54 or 59 (because one person has done the booking albeit for 6 places)?
Can I set a buffer time between each available slot to allow for cleaning? i.e. Slot is 9-10am but cleaning takes 15 minutes, so next slot would be 10:15, then 11:30, 12:45 and so on or do I simply create slots at 9, 10:15, 11:30, 12:45…etc?
Thank you in advance.
Hi,
Thank you for your interest in ARB reservations plugin.
You need to sell reservations for maximum 60 attendees per hour slot, but the customer should only be able to book a maximum number of 6 places per booking of the available 60 places. —-— Yes it is possible with ARB booking plugin.
Can I charge different prices per attendee? Using my above example of 6 people: 4 children and 2 adults. The adult price is £10, the children price is £7. Total £48. —-— Yes it is also possible with ARB booking plugin.
When your example customer books their 6 places the total available slots will be 54.
Can I set a buffer time between each available slot to allow for cleaning? i.e. Slot is 9-10am but cleaning takes 15 minutes, so next slot would be 10:15, then 11:30, 12:45 and so on or do I simply create slots at 9, 10:15, 11:30, 12:45…etc? —-— Yes you can do this with ARB plugin as well.
Kind regards,
Fluent-Themes
I’m interested in the Product Delivery option.
1. Can you order more than 1 product at a time?
2. Can you add “product extras” to a product (for example, specifiying size or colour)
3. When syncing with Google Calendar, can it show the name of the person instead of the Reservation Number in the title of the booking?
4. Is the Google Calendar addon a 2-way sync? So it block time that the Google Calendar shows is busy?
Hi,
Thanks for your interest in ARB reservations plugin.
1. ARB creates WooCommerce products, the difference is without ARB you can create ‘General products’ but with ARB you can create ‘Reservable products’ as you are seeing in our live demo. The ordering/adding to cart/checkout of Reservable products will work exactly the same way as the General products of WooCommerce.
2. Specifying size or color of a product is a feature of Variable products of WooCommerce. So, you cannot have this feature with ARB since ARB creates ‘Reservable products’ (not variable products).
3. Google Calendar will show not only the reservation id but also the person’s name, email address and user id of that person.
4. The Google Calendar add-on makes one way syncing, meaning whenever a new booking order is paid, completed or confirmed, that booking order will be synced automatically to your Google Calendar.
Kind regards,
Fluent-Themes
Hello, is it possible to set up reservation for 2 lenght in minutes (45 minutes and 60 minutes)? I need - Number of persons - Lenght of lesson (45 min = 10,00€, 60 min = 13,00€) - Number of choosen lessons hours (5, 10, 15, 20 …) - Frequency (1x per week, 2x per week, 3x per week, daily)
Total price would be number of people*lenghth of lesson * number of chosen hours
Hows will show callendar reservation of 45 minutes and 60 minutes?
Best regards, Zuzana
Hi,
Thanks for your interest in the ARB booking plugin.
You can make this work if you set your slots for 15 minutes each, and the minimum reservation slots should be 3 and maximum is 4. In that way 3×15=45 minutes would be the minimum length of a lesson and those who want the 60 minutes length lessons, they will choose 4 slots (4×15=60 minutes).
Kind regards,
Fluent-Themes
Couple of presales questions: a) Clients hotels have multiple websites for different regions (with different TLD and domain name). Can I use the extended license to use in multiple website domains b) Does this work with woocommerce multi-vendor plugin? Can the hotel property owners make edit to their own properties reservation request approval, room numbers, cancellation from woocommerce backend?
Hi,
Thanks for your interest in the ARB plugin.
1. Please take a look at this page to know about licensing policies of Envato.
2. We didn’t try the ARB plugin with Multi-vendor plugin yet. So we are not sure about this. And without any help of any other plugins ARB backend can be managed by the site’s admin/editor/author only.
Best regards,
Fluent-Themes
Hi, I have purchased the plugin, added the purchase code but when I want to select ‘reservable product’ this doesn’t show up in the list. I have tried disabling other Woo-associated plugins, but that didn’t help. What am I missing?
Hi,
Thanks for reaching out.
Without evaluating your site it is difficult to say what could be the issue. To find exactly what is the source of the issue, please provide your site’s details to the Support Team and they will check and solve the issue for you within 24-48 hours.
Kind regards,
Fluent-Themes
Hi there,
Was the issue solved? If not yet, please do not hesitate to inform me here.
Kind regards,
Fluent-Themes
