872 comments found.
Hi there. I’m trying to enter my purchase code to enter your support ticket system on your own website, but I’m met with “Invalid Purchase Code” when trying to register. Please contact me / michael@startupmedia.dk.
Sent email to you. Please reply there.
hello i am trying to reset a license as the website it was used on has expired, i have tried to contact through reset link but no one has replied. I can be reached through faizan.choudhry13@outlook.com
Hello,
yes kindly message me through message box of our codecanyon profile page. SO, will get private message. Send me your purchase code there so i can help you.
Thanks
Why aren’t the comparison tables not supported for 2.5 and higher?
Hi,
I am not getting what exactly you are referring. Could you please explain it better?
Thanks
Other templates on your site said that the template can’t be used on v2.5 or higher.
I could’t regenerate issue. kindly open support ticket so, support staff can check and assist you
Hi, i have changed the domain and host to new server, iam getting the licence error. Pls help me out , already sent you message with purchase code .
replied to your private message and resolved your issue.
Thanks
Hi. I’m using WPCS multicurrency plugin that displays pricing depending on the country using a shortcode. So, can I insert shortcode instead of the number of the price in the table, so it changes accordingly? Thanks
Hello,
Yes, WPCS plugin shortcode will work fine instead of fix currency
Hi, we’ve moved our website to a new domain but we didn’t deactivate our licence key so we can’t use it on the new website. How can we deactivate the license key please? We no longer have access to the old domain.
Need to do it manually. Kindly message me through message box of our codecanyon profile page with your purchase code.
Thanks
Thank you, I’ve just messaged you via your profile form.
Hello,
I just purchased the plugin. I like it a lot but how do i add two buttons? I am doing a top 5 best of product review article on my website and each product have 2-3 different offers from different stores that sells the product. So I need to be able to showcase 2-3 buttons per column/product. If this is not available the plugin lacks a huge feature.
I managed to be able to add several buttons in the same column, but I can’t add links to the extra added buttons? I can just change and edit the link for the main button that’s already on the column but not the newly added buttons? Maybe with the “html” or “text” section I could enter a code with the link in it?
Best regards, Philip
Hi, how can I remove the background image from the following pricing table “ARPrice Template 14”
Hello,
Kindly open support ticket at our helpdesk, so if it will be technically possible then support staff will assist you.
Thanks
This plugin is triggering the following WP cURL error 28 message when I run a Site Health Check on my multisite network: “your site could not complete a loopback request”. I have disabled plugins, one-at-a-time until this plugin was revealed as the cause of the error.
APOLOGIES – PLEASE DISREGARD THE ABOVE COMMENT.
It was not this plugin that was causing the loopback error…. my bad!!! I just found out it was a completely different plugin that was causing the issue. Apologies for this comment.
no worries
Can I move the pricing to the bottom of the table?
in the video shortcode template; and/or can I add video shortcode to any template with pricing on bottom?
Hello,
you can use various templates suits for your need but moving pricing to the bottom in same template is not possible.
THanks
Cannot register the plugin / purchase key. Says: Invalid Request.
please message me through message box of our codecanyon profile page. so, i can check and assist you.
Thanks
Hello, is it possible to have a price table like here https://www.duplichecker.com/pricing
sorry, such pricing table is not possible in ARPrice.
Thanks
Hi Reputeinfosystems..
I would like to know how I can disable the full screen mode on iPhone and Android devices? I basically don’t want the YouTube video to pop out or be full screen when played on a iPhone or Android.. how can I make this happen? Like on a desktop or Microsoft Surface Pro.. whenever i play the video the video stays in the pricing frame and does not go full screen. But when I play the video on my iPhone or Android device it pops out into full screen. I don’t want that.. so, is there any css I can add to the short code?
Here’s my site that I’m building: https://AllNaturalBox.com
Thank you, Winners!
Hello,
for any kind of technical support kindly open support ticket at our helpdesk.
Thanks
Thank you.. I’ve added the ticket at your support! Looking forward to hearing back from you with a solution!
Thanks, Winners!
thank you
How long does it take to get help after I have added the ticket?
Thanks, Winners
It usually takes 24-48 hours during week days. As support staff has to check each ticket and debug the issue.
Thanks
Do you have this function when viewing on mobile version? https://www.storehub.com/pricing if click the see all features, it will collapse to show others information/features
sorry, such facility is not available.
Upgrade to the latest version and I completely broke the sample 167 table, the price is impossible to center it, and the preview breaks the whole table.
Hello,
Your support period is expired. Kindly extend support and open support ticket at our helpdesk.
Thanks
What a nonsensical stupid answer, nothing to help a user who bought the plugin. I never buy a plugin from you again, pesism and hilarious support with no simapptia towards the clients who bought the plugin.
what? you bought this product and used for years and when you had bought you must have clearly read that every product sold in envato market comes with 6 months technical support And after that period if you need technical support then you need to extend your support period And its that way because if we don’t make our living then how do you think you will ever get any update??
You cannot release updates without checking that the samples you offer are not compliant with the latest version, that shows that you are only interested in money and not customer satisfaction. That is why I am clearly telling you that sample 167 is not compatible with the new versions, at least they should give warnings stating that some samples are not compatible, that is why I feel cheated with the product and less will I acquire an extended support since I feel really scammed. Zero confidence.
So far it was not reported. but even if there is any issue then it should be fixed in upcoming version. In no case we will be able to entertain you this way.
Hello
I have activated the Multiple Membership/Plans module Buying a 2nd plan with different functionalities works but I’m not interested.
I want the member to be able to buy only myCred points. But if I put in an artprice code, it doesn’t work.
If it is not possible to run 2 different shortcodes with multi-plane armember (this will be a suggestion)
- ARPrice id=101
- ARPrice id=102
regards
Hi there,
It seems your arprice support is expired, to get technical support in ARPrice you need to extend support and open support ticket.
Thanks
HI I would like to extend the subscription but I want to be sure that you would help me find the solution. At the moment I’m not sure if this is possible !? Regards
I am not clear on what exactly you are trying to achieve. Please explain in better manner
I try again, but images are the best way to do it
Currently 1 shortcode with 3 high columns works well to pay with artPrice.
Now I want to add 3 small columns (NEW) that would allow me to buy myCRED credits. I have created a 2nd shortcode but by clicking on the pay button in the small column, it links to a map of the large column.
I have activated the multi plan plugin.
Is it possible to help me to make it work? REgards
Hello It’s been 10 days now!! Do you think it’s possible if I take over the support? Thank you
sorry. Its probably not be possible. Thanks
I am very disappointed because everything I had planned is falling apart. I bought 4 licenses from your company and I was happy with arprice so far.
If you don’t have any idea how to help me? Can you develop the possibility to have 2 shortcodes on the same page linked to armember? This could be of interest to other customers
Sorry to know that, but you have been using it for long time so, not sure why are you disappointed now.
As i had suggested you earlier, if you want help related to product configuration and customisation then best place is helpdesk. so, Its not possible that first you ask that X facility can be done and then extend support. For custom work please contact me through message box of our codecanyon profile page.
Thahks
Hi
I am disappointed, not by the product (I put a good appreciation on the support/product) but by the fact that it will impact our development.
Sorry but I’m not sure I understood because my English is bad and maybe you didn’t see the beginning of the thread again.
a) I can extend the support to solve the problem
b) but I can’t afford to pay for a specific development on this plugin, that’s why this was a suggestion to integrate it in the future
If you think you can help me a) I can take over the support.
Otherwise do you think I can do :
1st page with shortcode arprice A -> plan 1,2,3 of armember
second page with shortcode arprice B-> plan 4,5,6 of armember
Less ergonomic but if it works I’ll be happier.
regards
Hello +1 thanks
Hi I don’t understand why it takes you 15 days to answer and now I’ve been asking you a simple question for 5 days. I have already spent hours doing tests and research!
You are the editor of armember and arprice, it should not be difficult for you to answer if there is anything I can do.
I bought 4 licenses and put a good appreciation of your arprice plugin and its support. Should I change my mind? Regards
Hello,
we reply regularly but with you we already told you things still you did not get it.
I had explained you couple of times. you can not put condition that if we add X facility then only you extend support. when ur support is over then we can check on your issue only after you extend support.
Regarding custom work please message me through message box of our codecanyon profile page. so, we will check and if it will be possible for us to do custom work then will provide quote.
Thanks
HI, After my first question a few weeks ago, I understood and accepted that this was not possible at the moment. I made a suggestion to maybe add it someday?
6 days ago, I asked a new question or I didn’t get an answer here. I just sent in contact, the same question that has not changed. I think it might interest other customers to know the answer to have 2 arprice boards on the same site to make member registrations with armember.
do you think I can do : 1st page with shortcode arprice A -> plan 1,2,3 of armember second page with shortcode arprice B-> plan 4,5,6 of armember Less ergonomic but if it works I’ll be happier.
regards
regards
you want to put two arprice shotcode on same page? or two different page? as here you wrote that you need in two different page.
A few weeks ago, I tested 2 artprice shortcodes on the same page linked to armember. You told me that this wasn’t possible now (suggestion if you keep my image to understand!).
Now I looked for an alternative.:
1st page with shortcode arprice A -> plan 1,2,3 of armember
second page with shortcode arprice B-> plan 4,5,6 of armember
Less ergonomic but if it works I’ll be happier.
replied you in pm
Hi there, I’m trying to register at your website to open a ticket as I need to know how to insert a buttom in the table. I have a valid license recently purchased. But your form says the license is not valid. I have downloaded it from here… Please, I need a resolution as soon as possible. Thanks.
Hello,
please try again as your support period is valid so, it should not happen. Please go to https://helpdesk.arpluginshop.com And signup there again and use correct purchase code.
Thanks
Hi
I would like to crate the table includes an image with dual or 2 button not only 1 button as I see in the demo, so I’m asking you can I create the price table with image & dual button ‘or even 2 buttons’ ?
please show me which demo sample you are talking about
Thanks
After upgrading to 5.6 wordpres plugin (on 9 th of December) does not work. On 10th December i received emal from codecaynon that new release is availibe. I download and try to install bud wordpress said: it is same version you already have installed. Hope they fix it soon!
Hello,
Try to clear your cache and then check again.
Thanks
Does not work…i purged everything and still same result.
We have tested with all the possibility and works fine on 5.6 as this release was specially for that purpose only. May be some other plugin conflicts and not ready with 5.6 kindly open support ticket at our helpdesk.
Thanks
Hello There,
After updating plugin, all links are not clickable anymore,
How i can fix this issue !?
Hello,
please share your url
Thanks
