167 comments found.
I’m noticing the main Header / Nav Menu disappears on the My Account page. Is there a way to fix this? I have my header set to display for the entire site but your plugin prevents that.
I think I figured it out. Once I switched the page layout to something other than Default and cleared the cache, the header shows again.
Hi there, Is there a way to replace the default Woocommerce Account Pages (orders, downloads, etc) with custom pages I create with your plugin? Would love to do this.
Hi, please kindly refer to the Documentation on My Account and the video tutorial. And if you have any assistance please create a topic on our support forums.
Regards!
You clearly didn’t read the question I asked. I’ve created a new Downloads page with your plugin and would like to replace the default Woocommerce Downloads page. If there’s no way to do this, that’s fine. I already have a workaround.
Hello, Is this plugin working with ’’Hello’’ Theme?
Yes, of course. Regards!
Hi! I just wondering if it is possible to get a refund? I purchased Elementor and some addons near the same time, but it was too much on my server. I got the refund from Elementor, and just wasn’t sure that Envato would offer refunds. But I spoke to a dev and he said it can be up to the author as well. So I thought I would ask (I keep forgetting to). I can show proof of the Elementor refund if that helps.
Thanks for considering! Appreciate it! Gave a 5 start review for it is, but just too much on my server setup with Elementor and all the addons. This including the others things I have running as well on my server.
Thank you.
Hi, Your reasons are not convincing to us. Our plugin working on the Elementor free version, the Elementor Pro is not required. so you can use it on another project. Thank you so much for your rating but it will be removed if we give you a refund so you can use it on another project.
Regards!
Hi there, will I be able to customize the selections section of composite products, i.e. number of columns, buttons, thumbnail sizes etc? Thank you!
No, it’s not supported but we can help you if you via the support forums. Thanks!
Hi, “Add new” button doesn’t work, how should I fix?
Ver 1.1.6.3 - 03 Feb 21 - Fixed: Button "Add New Template" doesn't work with Elementor 3.1.1
I install Plugin and try to click “Add new” but it’s not work (No popup)
I can’t register an account on your support forums
Please refer to the video tutorials: https://www.youtube.com/watch?v=KXb6lFYRX8Q&list=PL_HbKbJsShUjYVtLn2ciut7uWmBiA5WQf
I have managed login into support portal but I couldn’t find any features to raise support ticket. Can you guide me. Thanks.
It has been 16 hours I am waiting for your reply. Please assist.Thanks
Hi, first you need to register an account on our support forums: http://dawnthemes.com/support/customer/?action=register
And then you can refer to the topics or create a new topic #HERE
i have had an error on the site for a long time, and this is when running the WP Rocket plugin, there is probably a conflict.
This is the error number:
Uncaught TypeError: e.indexOf is not a function at S.fn.init.S.fn.load (jquery.min.js? ver = 3.5.1: 2) at script.min.js? ver = 1.1.6.2: 1 at script.min.js? ver = 1.1.6.2: 1
what can be done? Will this work out in the next update? It should be noted that shutting down the WP Rocket plugin fixes this issue.
Hi, Could you please create a topic on our support forums and give us the screenshot to explain with more details so our support team will check the issue and help you.
Hello, my page template for the validation page is not taken into consideration. How can I fix this problem ?
Thanks
Hi, not quite sure I understand your issue. Could you please create a topic on our support forums and give us the screenshot to explain with more details so our support team will check the issue and help you.
Questions before purchase,We need to integrate shopify html codes on the add to cart buttons, is it possible, we use shopify for the add to cart tunnel, is it possible?
We have not yet tested with this case, you can try it. I think it’s possible.
Best regards!
Do you plan to add integration with WooCommerce Product Bundles plugin? That would be awesome.
No, we have not a plan with the bundles plugin, doing this makes it more difficult for both we and the buyer to control the questions and support. Thanks!
hi, i buy it and i install it my site. but i see only elementor page this plugin. i didnt see left admin menu. and i want add register for my users.
Hi,
First, please kindly refer to the documentation and could you please create a topic on our support forums, our support team will check the issue and help you.
Best regards!
Hi
I would like to request a refund please. we are not using this plugin at all. You can remove/delete from our codecanyon account.
Thanks
Dear,
Your reasons are not convincing to us. You have been downloaded this plugin so as the refund policy: https://codecanyon.net/page/customer_refund_policy Why a refund may not be given: . You don’t want it after you’ve downloaded it . The item did not meet your expectations or you feel the item is of low quality . You simply change your mind . You bought an item by mistake . You do not have sufficient expertise to use the item . You claim that you are entitled to a refund but do not provide sufficient information as to why you are entitled to a refund . You can no longer access the item because it has been removed or the author who previously provided the item is no longer active on our platform (we advise you to download items as soon as you have purchased them to avoid this situation).
So your refund declined!
Best regards!
We are requesting a refund because 1. The item did not meet our expectations for the plugin. 2. support for the plugin is non-existent
Hi. When I’ll have a regular license for the plugin, then will it be possible to have a “staging” license to use it for several staging domains? For now, I have two staging domains.
Yes that purchase a new regular license for a new domain. One license per each customized end product. You can refer here for Licenses. Thanks!
I just bought this plugin, but cant find how can I modify the checkout Billing Details?
Please kindly refer to the video tutorial on How to Customize WooCommerce Checkout Page via Elementor
Best regards!
And how this video can help me? I’m not interested in changing the color of the text, show me how I can modify the billing details – changing or removing some of the fields?
Hi, It’s not supported in the current version. We will consider to bring it to help you remove some of the fields that not required. Thanks!
Thank You
I can see how to export templates, but how do i import them?
Please kindly refer to the documentation. Thanks!
I have checked all of this and there is nothing about exporting or importing templates i have created
Please go to Admin > Tools > Import|Export
- Export > WooCommerce Builder Templates
- Import > WordPress (Run Importer) > and import the template xml file you have exported
Best regards!
Hi, do i need to have elementor pro for this plugin to work?, thanks
Hi, No. It does not require the Elementor pro.
There is a bug, if i delete all items in my Cart, i will redirect to a blank page instead of Shop or something else.
Please kindly refer to this #topic.
Best regards!
Is it possible to create a full width image for my single products page with your plugin?
Something like this: https://flatsome3.uxthemes.com/product-full-gallery/Is it possible?
Thanks in advance,
— GM
Yes, it’s possible. And if you have any further assistance please feel free to create a topic on our support forums. We will help you.
Best regards!
