274 comments found.
hi
is adding Vimeo ID to Player working , because is showing only black or white screen palyer on page
Hi,
are you sure you have purchased this plugin on Codecanyon? Because we don’t see a purchased badge,
Cheers
Hi, I’ve some problem playing my video in apple device(I use self hosted preroll and youtube as video source)...i need help
Hi,
please check your email, thanks!
Cheers
Hi, I cheched it, i didn’t find anything
Sorry, I found it in spam, ty 
Hi, I am looking to buy your Elite video player or the Stellar player. I am leaning towards the Elite video player because it has google analytics.
However for both players, when I am on full screen, the progress bar is still visible and can be very distracting.
My color that i use is Blue so the blue progress bar is very noticeable.
Is there a way to hide the progress bar when:
1) Video controls auto hide a few seconds. No progress bar can be seen then.
2) Full screen mode – Hide the progress bar.
Thank you.i I am looking to buy your Elite video player or the Stellar player.
Hi,
sure, we can do that as quick customisation work, no problem.
Cheers
Thanks for the super quick response.
I took a screenshot of where the blue progress bar is
https://ibb.co/Yf6hXbr https://ibb.co/0cJXspBSo you’ll able to custom code it as such:
1) The blue progress bar at the bottom of the player is hidden when the control auto hides. When the user clicks on the control, all the control is visible again and the blue progress bar, is again visible.
2) Auto hide the blue progress bar when in full screen. Same as before, when user moves the cursor to the video, the controls are auto displayed, and the blue progress bar is also auto displayed,
Just want to confirm if this is possible for both Elite Video player and Stellar Video player?
If it’s possible, then I will decide on which to pick. Stellar video player looks beautiful but the Elite video player has google analytics.
Thanks.
Yes, we can do that in both players 
Thank you very much:-)
I will go through the demos for both players again before deciding.Is it still working with Google drive? Can we use this plugin for a film website which videos are hosted on google drive .thanks
Hi,
yes, it works with Google Drive. You can see documentation how to use Google Drive videos.
Sure, you can use Google drive for any kind of videos, you only need mp4 format.
Cheers
Thank you so much for reply. Should i worry thật gg drive will block my account ? Thank you
No worries about that,
Cheers
Hi,
please read our first comment above (documentation), and simply follow instructions,
Cheers
Pre-purchase question: I checked documentation and couldn’t find how to import encrypted (HLS) video. Is it possible to add this walkthrough? Also, is there a demo link for an HLS video? I just want to test if I can download it before I purchase. I need this to protect my video courses. I already purchased a plugin from another seller that promised to do this, but it didn’t. Thanks
Hi,
to use HLS m3u8 videos, simply insert video url into player, just as any other video url for self hosted videos. You can check HLS m3u8 example here: http://creativeinteractivemedia.com/player/Stellar_Video_Player/LiveStreaming_HLS_m3u8/. Also, download button can be disabled, and by right-clicking “copy video address” you can see that video url is encrypted and unavailable for further use and redistribution,
Cheers
In the light version (meaning, not the dark version), I can’t see the scroll bar on the bottom of the track list while utilizing it pulling in a YouTube playlist. The search function also doesn’t show letters, so there’s no way to know if it’s working. How can this be fixed?
Hi,
you can change scrollbar design in player options. You probably have “light” version enabled by default. Go to Playlist options -> Select scrollbar type and choose from the list. Search letters works fine here, please send us here https://codecanyon.net/user/_creativemedia_#contact your test page so we can check the css in your webpage,
Cheers
hello i have purschased the bundle Video Players Mega Bundle but the update regarding Stellar Video Player – Wordpress plugin stoped at
24.8.2020. – v2.1 where many functions not working in it i downloaed the last bundle also 2.1 where is the update 2.4 .many functions lost at 2.1 i purchased the bundle for full update pls allow me to download the last bundle updates as soon as possible ..thanks
Hi,
update is on the way with latest Elite video player and Stellar video player
Cheers
Just purchased and generally like the capability of everything if it worked, but I ran into a couple big problems getting it to work:
1) I can’t save anything if I have my API key added for YouTube playlists. I used a previous API and had the issue, then I made a new one and am having the same issues. Anytime I add an API it barks this at me: “Error saving player. Please refresh the page.” – It also is pulling in the data and all the contents from the playlist, but when I check the embed on the page with the short code, it’s black with no video information. I’ve tried disabling all of my other plugins and it still has an error.
2) Every time I click the Poster image “select image” option, it takes so long to load that it crashes the page and I have to restart the tab.
Solutions?
Hi,
replied on your email, there was an issue with your playlist on youtube,
Cheers
Hey – looks cool. Is there any way to potentially change the font in the playlist titles, and/or formatting of the playlist so it’s not aligned on the top and instead centered? I’m currently looking at the dark playlist bottom. (also change from circle thumbs to square/rectangle)
Hi,
thanks for your compliment
Font can be easily changed in the css. Also, we can customize playlist for any request, for that please send message here https://codecanyon.net/user/_creativemedia_#contact,
Cheers
Happy New Year
I’ve always felt this player is the best player within the Envato market; however, what puzzles me why can’t you create an optional feature that player can auto play the video with a mute?
Cheers
Hi,
new update is on the way with your requested feature
Cheers
Really, I’ll be on the lookout
Cheers
Hi,
update sent, you’ll get notification email soon. Autoplay with a mute for YouTube videos is now available in latest version,
Cheers
Thank you for listening, now the player just went to the next level. Maybe in the future, we can get Vimeo on the same page with a mute. I good though,
I like how you pay attention to details, the player works just like the Youtube player. But better
Cheers, keep up the great work
Thanks! Sure, i’ll add it for Vimeo as well,
Cheers
Dear CreativeMedia , I didn’t have any reply from you 
, I sent you a message to https://codecanyon.net/user/_creativemedia_#contact
By the way my client is asking me or a fast rewind 10 seconds.
When this feature will be available?
========= ========
Warm regards
Aeky
Hi,
replied on your email. We’ll add fast forward/backward option as soon as possible, probably this week
Cheers
tight hugs
Player is updated, Fast Forward and Fast Backward options are available. You can also customize time for steps, in seconds.
Cheers
Does it support WebRTC or are you planning to add it?
Hi,
we will consider this feature if we’ll have more interests about it,
thanks for suggestion
Cheers
Hello Creative Media,
Is there an option to video forward and rewind 10 seconds?... We need Stellar video for videos lecture class.
Kind regards.
Josh.
Hi,
we can do that as customisation work. For that you can contact us here: https://codecanyon.net/user/_creativemedia_#contact,
Cheers
Hello Creative Media,
I am not able to play your demo Stellar Video Player -Youtube videos in mobile devices.
We want to use your player with Youtube unlisted videos. Do you have any additional Youtube demo links for mobiles?
Kind regards.
Hi,
please check now,
Cheers
Good morning, I need to manage youtube videos integrated into an article: I would like it not to be able to use the right mouse button (with which you can copy the video URL) and remove all the links that allow you to see the video directly on youtube. Does the plugin handle this kind of thing?
Hi,
we can do that as customisation work, please contact us here: https://codecanyon.net/user/_creativemedia_#contact,
Cheers
I bought an ellite video player works good with my WP site But it does not display number of video views for each videos how can i include this functionality to the player? thanks!
Hi,
email replied, please check.
Cheers
Since 1080p video for 3hrs takes approx. 25gb space, what compression method your player works well ?
https://www.softwaretestinghelp.com/best-video-compressor-software/Hi,
player works with any mp4 file size, so it’s up to you which file size will you use
Cheers
how to see the statistics of pre, mid & post roll ads like how many viewers watched the ad by region etc ? do we need to add some php code ? or do we need to add some tools ?
Hi,
our Elite video player has Google analytics: https://codecanyon.net/item/elite-video-player-wordpress-plugin/10496434.
You can check here how to use it: Google Analytics documentation.
Please contact here https://codecanyon.net/user/_creativemedia_#contact if you need to exchange players,
Cheers
How to add a logo on the top left / right corner of the player ?
Hi,
currently logo can be bottom-left or bottom-right. You can move logo to the top by adding this css code into elite.min.css file:
.stellar_vp_logo{
top: 10px !important;
}
Cheers
What is the purpose of ‘Global Preroll Video’ and ‘Global pre-roll videos goto link’ ?
Hi,
Global Preroll Video ads will behave as “pool” of ads that will play randomly over the entire video player. You can set unlimited number of video ad url’s,
Cheers
how to show mid-roll ad even if the user scroll / fast forward the video thru the player, When setting the mid-roll after 10mins to show with skippable after 5secs, if the user scrolls/fast forwards the video player the mid-roll should immediately show, how to set this setting in Stellar player so the user have to see the mid-roll even they scroll / fast forward the video ?
Hi,
midroll will show only at specified time. You could add the same ad as postroll to “force” user to watch that ad.
Cheers
