4553 comments found.
Hi, I do have a pre-sales question. I need to add a percentage fee to a product category, but the price must be visible not only to registered users (active user roles) but to guests clients as well. Is that possible since guests don’t have a user role assigned to them?
Hi!
If the price is shown, then it’s applied as well – feel free to test this on our demo site.
Kirill
I did. No change. I applied a percentage of 100% to the category Music Albums and no price has changed in the frontend. That is why I asked the question. Since it is applied based on roles, I’ve read that the visitog/guest in WP has not role.
Hi!
By default the price changes on the cart only. But you can also enable the option in settings “Change display prices in shop”.
Kirill
Is it possible to add <link rel=preload> to your css file for relevant products? Google Pagespeeds shows a 2220ms possible saving by preloading that; as it is blocking the page.
Or can we find an even better solution for this, as it is not super vital?
Hi!
Could you describe what you’d like to achieve in more details, please?
Kirill
Hi Kirill, it seems that your css is loaded in some very inefficient way which causes a possible 2220ms (2 seconds!) delay on mobile devices. Please run some test in Google Pagespeed (lighthouse) and see it yourself.
I get a specific warning that this css is blocking and causing potential delay. This can be circumvented by preloading it but ideally we would just load it async at the end of the page. Did you make this a blocking load script?
Hi!
That’s weird, we never encountered any issues with the CSS files – those are actually quite lightweight. Could you please tell me what version of our plugin do you have?
Kirill
Hello, this is version 2.3.8; but I am sure 2.3.9 would not make much difference. I’ve uploaded a screenshot of the relevant information: https://prnt.sc/vmt33q
And the relevant google link is: https://web.dev/uses-rel-preload/?utm_source=lighthouse&utm_medium=unknownHi!
Please submit a support ticket to us with temporary login credentials, so we could look into your setup.
Kirill
Hi Kirill, thank you for the offer but I do not provide login details. I am sure you will be able to replicate this error on other sites as well.
I have tried your demo site, but that gets a score of 6/100 because all kind of other issues…Hope you are able to resolve it as this might seriously slow down further optimized websites. Please note that we are using WP-Rocket as Caching option.
Ok, thank you for the information. We’ll try to look into this.
Kirill
Hi the last version doesn´t save the conditions on each rule, can you provide the previous version to test? Thanks!
Hi!
Please submit a support ticket to us with temporary login credentials, so we could look into your setup.
Kirill
Hi Kirill, I submit a support ticket early this morning, I don’t know if you’ve answered me, I’m not sure I got the email right, it’s info@estudioentredos.es Sorry!
Hi!
Yes, we got your message, thank you.
Kirill
Hi. When I’ll have a regular license for the plugin, then will it be possible to have a “staging” license to use it for several staging domains? For now, I have two staging domains.
Hi!
Sure, you can use it on staging sites, just make sure to enter the purchase code only on live site.
Kirill
Pre-sale question:
Can I offer a Product in the Checkout page? With no condition at all. With no discount. I just need to offer complementary product at the checkout page.
Thanks!
Hi!
Unfortunately, there’s no such option available in the plugin at all.
Kirill
Hello, I want to buy this plugin, this is for one year license? or how much time? Also, I need to ask something, If I buy for example more than 12 products in my shop I want to make a discount on each product for separately. but without a percentage, I want all the discounts to be different. Is this possible?
Hi!
The regular license valid forever and allows you updates from CodeCanyon. But there’s also support license, which can be purchased for 6-12 months and it allows for automatic updates.
As for the discounts – feel free to test anything on our demo site.
Kirill
Thanks Kirill I will take a look!
Pre sale question: Is this plugin compatible with Ebanx plugin (gateway)?
Hi!
Sure, there’s no limitations to using any WooCommerce-supported gateways.
Kirill
OK . I bought and installed. The plugin is creating conflict with the Ebanx plugin whenever we add a product to the cart and go to the checkout and choose the payment method “Boleto” or Credit Card “is in infinite looping. How can we solve it?
I´ve submited a request to the your support
Ok, let’s continue in the request.
Kirill
Hello, presale question: i understand that the plugin is not compatible with WPML, and i can translate it on my own. What i want to know is if it works well with translated products. I have 4 total languages, what do i have to do to add the same rule for all the 4 languages products? Add 4 rules one in each language? or will the one rule work for all languages? For example if i want to add a simple 10% discount on all products of a certain category, do i have to add 4 rules one for each translation of that category? Or just one rule? Thank You
Hi!
You will need to add 4 rules: add one while having first language, then switch language in the backend and add another one, and so on.
Kirill
Can the following scenario be implemented:
Applicable to : Category = X AND Brand (meta) = Y Then
Buy N and get M (cheapest different product from the filter added to cart) Free
Hi!
Yes, it should be possible to combine such conditions – feel free to test this on our demo site.
Kirill
We though this was PHP 7.4 compatible, however when set to 7.4 we get this error:
AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: [] operator not supported for strings in /wp-content/plugins/wc-dynamic-pricing-and-discounts/rightpress/components/rightpress-product-price/classes/rightpress-product-price-shop.class.php:972\nStack trace:\n#0 /wp-content/plugins/wc-dynamic-pricing-and-discounts/rightpress/components/rightpress-product-price/classes/rightpress-product-price-shop.class.php(284): RightPress_Product_Price_Shop->get_variable_product_prices_hash()\n#1 /wp-content/plugins/wc-dynamic-pricing-and-discounts/rightpress/components/rightpress-product-price/classes/rightpress-product-price-shop.class.php(224): RightPress_Product_Price_Shop::get_visible_variations_prices()\n#2 /wp-includes/class-wp-hook.php(287): RightPress_Product_Price_Shop->maybe_change_variable_product_var...', referer: https://URL/wp-admin/plugins.php?plugin_status=all&paged=1&s
When we set it to PHP 7.0 the problem disappears… how do we fix this?
Hi!
Please submit a support ticket to us, so we could check this directly on your setup (please include the temporary login credentials).
Kirill
The solution appears to be to wrap this line: $hash_data[] = ($for_display && wc_tax_enabled()) ? wc_prices_include_tax() : false;
as follows to ensure that $hash_data is not empty after the apply_filters:
if ( !empty( $hash_data ) ) { $hash_data[] = ($for_display && wc_tax_enabled()) ? wc_prices_include_tax() : false; }
Hi!
Thank you for sharing this – we’ll try to check your solution in the nearest time.
Kirill
Same request as others for Cart $ Total condition option in Product Pricing
Hello, your plugin is the closest I’ve found for what my client needs but without this one feature, it is useless for them.
I see requests as old as 4 years in here for the same thing. “Is there a way to set Product Pricing that triggers based on Cart Category $ Value rather than just Cart Category Quantity?”
My clients need software that will trigger different product discounts when ONE condition is met: A minimum dollar amount of a specific category in the cart.
Do you have plans to add this feature? How can I get this feature customized into this software? Like I said, it’s nearly perfect for my needs but just not quite to the finish line.
Thank you
Hi!
There is actually condition available to check the specific category’s value in the cart – feel free to test this on our demo site.
Kirill
Hi, i bought this plugin last year. I am experiencing great slowness when looking for products to discount. My e-commerce has around 26,000 products. The search for products to discount takes up to 5 minutes and the whole ecommerce becomes very slow. Can I fix it somehow? Is it possible to improve the situation through your support?
thanks a lot
Hi!
Please submit a support ticket to us with temporary login credentials, so we could look into your setup.
Kirill
Hi,
We recently purchased the plugin and while testing out we noticed that plugin selection fields are not working also plugin is not compatible with WooCommerce Membership price. I have already submitted a ticket regarding this but not reply yet.
Please can you help me look into this we need urgent assistance as we have planned our Sales together with Members program launching on Black Friday.
Much thanks, Sam
Hi Sam,
Please submit a support ticket to us with temporary login credentials, so we could look into your setup.
Kirill
Hi, please clarify this. Product A been the primary product and product B as a gift when purchase of the product A. If I buy 3 lots of product A, will I receive 3 lots of gifts product B? Will product B automatically added to the checkout when product A is added to cart? Thanks.
Hi!
Currently it is possible to add only 1 Product B – this is the limitation of auto-adding feature.
Kirill
thank you
No problem. Feel free to let us know if you have any other questions.
There is a problem with the plugin when woo smart coupons is installed. The plugin does not work. Can you provide me a solution or check with woocommerce? Maybe the order of plugins loading?
Hi!
There could be various issues – most probably it just overrides the price changes made by our plugin. Unfortunately, from the side of our plugin we can’t prevent that. You could send us this plugin for tests, if you like – just submit a support ticket to us.
Kirill
Hello there, is your plugin supports Dokan multi-vendor plugin?
Hi!
Unfortunately, we don’t have any information on compatibility with this plugin, and we did not implement any integration code for this.
Kirill
Fix, cool plug-in 
Hi!
Ok, feel free to let us know if you have any other questions.
Kirill
Hello
I have a pre-sales question:
When creating a order in backoffice, the discounts will show like when a user add the products to cart in the shop?
thanks
Hi!
No, the discounts are applied only on the frontend.
Kirill
Hi!
I have a pre-sales question. I need two things:
1. Category discount (that’s ok with your plugin) 2. Give a cupon discount for the first sale. For example: a client buys a t-shirt and I give him 5€ discount for the next buy.
Thank you so much in advance!
Hi!
It’s possible to provide the discount on the first purchase, but not the specific coupon code on the next order. Feel free to test this on our demo site.
Kirill
Can this plugin work on this scenario:
I added a suscribable product in WooCommerce, I want to set its subscription fee as 5000 $ Then 700$ each year But the initial payment of 5000 already includes 700$ so total for initial payment would be 5000$ instead of 5700$
Hi!
Sure, you can just set renewal as 700, and a sign-up fee as 4300 – that way the first payment will be 5000, and renewals will be 700.
Kirill
