3135 comments found.
Hello
Can the options and payment be removed at the end? I rent rooms for 24 or 48 hours, can we define the rental period and make several forms? Thank you
Hi yes payment is depended on woocommerce, so you can enable cash on delivery and users will not be required to pay while booking. regarding the other issue can you please explain what you meant by several forms?
Hi, Do you have a back end demo fir this plugin, so I can test, if it works for my product? If not, is it possible - to set up a daily and hourly booking for the same product with the inventory variations? - to set a day off to the calendar?
hi, i bought and installed RNB to test it and have two questions about the google calendar sync. 1. is it possible to change the title format from {inventory} | {order-status} to something else? 2. more seriously, this isn’t ics, so other platforms such as airbnb can’t work with it, can they? i can SEE the RNB calendar in google, but that’s about it, right?
Hi 1. It will require additional customization 2. airbnb is a different booking platform.
1. ok 2. ok, i can sync airbnb to the SAME google calendar, but there does not seem to be TWO WAY sync. events i add to the google calendar are not blocked in the rnb calendar. is that right? 3. there seems to also be an issue with the google calendar sync, that it blocks out one day longer: a booking from 1 oct – 10 oct is blocked out from 1 – 11 oct. one day longer. could you look at this please?
2. airbnb is a different platform and our is another booking pluigin so if you want to make them two way sync then that will require a loto of additional work. 3. can you please open a support ticket regarding this issue with relevant screenshot.s
Well of course airbnb is another platform, but this is what we’d use RnB for, isn’t it? This is unfortunately a limitation of your plugin that it doesn’t have iCal support for two way sync. It would be clearer to acknowledge this in a clear way. My support has expired so I any open a ticket about the other problem, but I’m sure you can recreate the issue.
Hi Unfortunately we are not facing such issue on our end. So can you please open a support ticket and provide us with details like screenshot or video of the issue along with your site access so that we can check.
I have a question. If I have 5 items to add to the basket – and am using this plugin. is there a way, I don’t have to select dates for every product as the entire list is for the same number of days. It’s bad UX to expect my customer to select dates on every item.
Hi Unfortunately that is not possible.. It will require additional customization.
Is there any way at all to add a text field for customers to use? Like order notes?
Hi Unfortunately we do not have such options. It will require additional customization.
Hi there, I’m trying to change the Discount Cost label and it’s not working. I’ve changed it in the main plugin settings as well as the local product settings and it’s still saying ‘Discount Cost’. Any idea on how I can change the wording?
Hi Can you please provide us with wp-admin site details and admin login credentials so that we can check.
Ok sure, where do I send them?
I have submitted a ticket. Thanks
Sorry we meant that open a support ticket and provide us with access there
Hi, I made a support ticket a couple of days ago as requested. Just wondering if there is an update to our issue? Thanks.
Hi yesterday was our weekend as mentioned on our envato profile. Our support team will respond today. Please bear with us.
No problem just checking in. I’m trying to respond to you question on my ticket but it wont let me because my support expired half way through my request
Please keep communicating with us via support portal and hopefully your issues will be soon resolved.
Hi, I’m looking for a plugin with this feature:
“Free-up available slots in a specific order”: EG, the client will only see one slot available for the day “13:00-14:00”. When someone books that slot, another one is freed, eg, 19:00-20:00”.
Is this possible with this plugin?
Hi Unfortunately that is not possible via our plugin.
Hi Guys,
Is it possible to override the language files for localization without using WPML?
Japser
hi, pre-sale question.
let’s use this scenario:
the customer rents a monthly product rental and ticks the box to say we can take future rental payments on their credit card and they have read the terms and conditions. the payment gateway has to be stripe. the FIRST rental period is set to monthly, but the following renews are on a different time basis (weekly/15-days). if the customers do not return the product on the end of ther rental period, they are then charged by stripe on their card for another rental period. We continue to charge the customers card every month until the product is returned.
is this possibile? in particular we need:
1. using stripe as payment gateway.
2. using stripe for recurring, auto-renewing following rental periods.
3. having different rental periods on the same product (e.g.: the first is monthly, the following ones are weekly/something else).
4. setting up a half/monthly period (15-days)
thx, s.
Hi Unfortunately we do not have the auto renew system and the user has to select pick up and drop off dates. You can set minimum booking days to 30 so that use minimum rents for a month. But after that you will need to create new booking as we do not order editing system. For payment gateway we used woocommcerce default so whatever payement gateway is supported via woocommerce is also supported via our plugin.
Hi, Is it possible to hide/remove rows “Duration Cost” and ´”Sub Total” from product page? Only “Grand total” is needed.
Hi At present we do not have such option. It will require additional customization.
Hi,
Presale questions:
1. If a person who wan’t to extent the period he hired the product, when it’s period is coming to end, can he automatically extend by paying the extra?
2. Is there any way to open this for agants where they can manage their own customers?
If needed can you do custom work to add functionalities?
Thanks
Hi 1. we do not have order editing system. you will have to create new booking for the order extension 2.Unfortunately we do not have multivendor support.
Are you able to do these as custom work?
Hi Unfortunately at present we do not have developers free to do custom work.
Hi, this looks great.
Am I able to have the price of an appointment dynamically change depending on a date range from present day? It doesn’t matter if this is achieved using a single appointment or multiple showing on a single calendar at the same time. Perhaps by an early bird or discount coupon auto applied even?
I can’t assign set costs to specific days of the week because the cost changes depending on how far away the appointment is from today.
For example
It’s Friday today: Saturday’s appointment costs £30 (+1 day) Sunday’s appointment costs £20 (+2 day) Monday’s appointment costs £10 (+3 day)
It’s Saturday today: Sunday’s appointment costs £30 (+1 day) Monday’ss appointment costs £20 (+2 day) Tuesday’s appointment costs £10 (+3 day)
Hi Unfortunately that type of pricing is not possible.
Presales Question Considering this for a Photographer looking to rent their space Can your plugin do all of this
1) sign up for 2 hour minimum slot and or 4 hour rate or 8 hour rates each day. the space is available. Time for cleaning btwn shoots.
2) $75 deposit to hold the date. Non refundable.3) full payment due the day before or morning before starting time.Hi 1. No, we have minimum booking days but do not have minimum booking hour facility. 2. yes , you can do that 3. you can set full or partial payment while booking. If partial payment is set then the rest of the amount needs to be handled manually.
Team, great plugin. One question – I need “Single Day Booking” enabled, but not counting the first day as 1-day. What and where should I edit in the theme files, or is there a function that I can add as snippet to do that?
Or let me explain in more detail. I need “Single Day Booking” enabled, but not counting the first day as 1-day. All the Resources and Categories, when selected to be ‘per day’, always count the 1st day and the second. Now, making it 2 days to be counted. That cannot be fixed with all suggestions made in the comments here.
So basically, Single day booking, where I can select specific Resource or Category as payable per day, but not counting the 1st day selected.
Or to be even shorter, I need all the functions of “Single Day Booking” off, but being able to book the same day in the calendar.
Hi Please set pay extra hour option to no from the back end of the woocommerce settings>rnb settings> condition tab. If you have any further query please do let us know via support portal and our team will assist you.
Nope, it still counts the first day. I need to things working together: 1) If 2 days selected 18th of Feb 19th of Feb – to show 1 day of a booking (it does so); 2) but if the same day is selected, 18th of Feb – 18th of Feb – 0 days of booking to be counted
Hi Please set minimum rental days to 1 so that the user can not book for less than one day.
Ok, but even with this it still counts the same day as 1 day. I want it to count the same day for 0 days (on purpose). Example: 1) If 2 days selected 18th of Feb 19th of Feb – to show 1 day of a booking (this works ok); 2) If the same day is selected, 18th of Feb – 18th of Feb – 0 days of booking to be counted (currently it counts 1)
Yes, you can not count the same day as 0 or without any rental price. there should be some hourly pricing in that case.
But how?
Ok, I got it! Thanks!
Hello looks great but one question. It is possible to use without any prices? In catalog mode? I need photo equipment booking for my internal team needs and I need no payments only for control over items availability. Thanks for answer.
Hi, i have a pre-sale question. Can i make a condition where for example my customers are renting my product for 2 days. I have set the max hour late is 5 hours. If my customers are late in returning the rental items, there will be extra charge on hourly rate for the first 5 hours. But if my customer exceeded 5 hours, then my customers will be charged for 3 days.
Hi No, If you set max hour late to 5 that will mean that users will not be charged for those extra 5 hours they took for returning. after that your normal daily or hourly rate will be calculated.
Hi. Question about pricing. Let’s say, item rent costs 10€ from 01.06 to 31.08 and 5€ from 01.09 to 31.05. If client wants to rent item from 01.05 to 15.06, is there any solution for this?
Hi Not sure what is the query here.
Hi. Is it possible to match the visitor’s website timezone with the available booking times based on their ip. Thanks.
To clarify, let’s say someone visits from Canada, but my available booking times are set in Australian time zone, is it possible to match my booking times so they show up in Canadian time zone instead of Australian zone in order to avoid confusion.
Hi,
Timezone can set from admin area. WordPress provides this facilities. You site will show the date time according to your server time settings.
Hi, can customers login to change their booking?
Hi Unfortunately we do not have order editing system. In this case current order has to be cancelled and then new order needs to be created
With the regular license can I do a full clothing rental web page, where people can chose the clothing they want, the dates they want to rent it, and make PAYMENTS through the page? Its not clear to me the statement “end users are not charged for” in the regular licence specifications. I want to make sure that if I buy the regular licence I can charge the users for renting the clothing.
