52 comments found.
I’ve changed from 18+ to 21+ but stuck on 18+. How to fix this issue?
Got it! Never mind. Thanks
Hello Tykoon01, Thank you for using Elfsight Age Verification!
We’re very glad that the plugin is now working for you, and we hope you’ll have a great user experience from now on!
Regards,
Elfsight
if i want to make theme for under 18 and different post will display to them and who is above of 21 will display to them different things is that possible ?
Hello V4C,
Thank you for your interest in Elfsight Age Verification!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, please, accept our apologies for the inconvenience!
However, we totally agree that this is a great feature, and it will make a great addition to the plugin. We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
How to set up this plugin without using a shortcode on every page. i already selected View on all pages in the options.
Is this some sort of scam? I cant connect to the support page from your plugin. If i follow the support lin here on this page it guides me to an FAQ page of your company that doesnt even list this plugin.
Hello Niburu,
Thank you for choosing Elfsight Age Verification!
To make the plugin display on every page, you need to add its shortcode to your site’s header or footer.
We’re now in the process of migrating our helpdesk, and we apologize for the temporary difficulties this might cause. Here’s the relevant link where you can get support for your plugin – https://codecanyon.elfsight.com/contact
Thank you for your patience and understanding!
Regards,
Elfsight
Hello, sorry for my impatience but your styling options were exactly what i was looking for and then i got confused by the implementation. I added the shortcode to my footer and it all works well and looks pretty.
Hello Niburu,
Thank you for getting back to us!
We’re very happy to know that the plugin now displays as required, and that you’re happy with the result 
We hope you will have a smooth user experience from now on!
Regards,
Elfsight
I have one thing to add, please add the ability to remove pictures like logo etc. I want to remove it without creating a new widget.
Hey Niburu,
You should be able to remove the logos and any content that you upload to the widget. To do it, you need to click on this icon next to the logo’s name in your plugin’s settings – https://monosnap.com/file/typLSEtAMOYqBLmaOZqoXlt4NZ7P8f
We hope this helps!
Regards,
Elfsight
Hello! possible to restrict one page only? not the whole website?
Hello barreoblique,
Thank you for your interest in Elfsight Age Verification!
Clicking on Where to Display on Content tab of the plugin’s settings will take you to the settings section where you can specify the pages the plugin will be displayed on – https://monosnap.com/file/sja36JIEF8Mq0fCFUi50QXwHXARwED
Regards,
Elfsight
Is there a way to analyze the age of the people who enter the web with this plugin? to know the average age?
Hi m22xl141,
Thank you for using Elfsight Age Verification!
Unfortunately, our plugin doesn’t support such functionality.
Regards,
Elfsight
The age verification is only blocking the row that it is placed on in WBBakery Page Builder – How can I get it to gate the entire page?
Hello jewelz7227,
Thank you for using Elfsight Age Verification!
We’re very sorry that you’re having this issue, and we’ll be delighted to assist. Please, start a conversation in our Support Center at https://codecanyon.elfsight.com/contact and provide us with the direct link to your site’s page with the plugin. We’ll check what’s causing this behavior.
Regards,
Elfsight
I noticed others requesting the option to select categories and pages below the category to have the age verification. Without having to pick one page at a time. Has this been added now?
Hello iDavi,
Thank you for your interest in Elfsight Age Verification!
You can use the Specific Pages functionality to configure the plugin to automatically display on the right pages – https://monosnap.com/file/fSYs03dlQCTWUwg1Q6gIVspF72nNbb
Regards,
Elfsight
did SEO friendly ever make it into plugin?
Hello joeyphebert,
Thank you for your interest in Elfsight Age Verification!
Before we reply, could you please specify what kind of information you want the search engines to get from the plugin?
Thank you so much for your time.
Regards,
Elfsight
i am asking you if your plugin is SEO friendly, will it mess with the SEO on the website? i was reading back comment and you stated that it was not SEO friendly yet?
Hello joeyphebert,
Thank you for reaching out!
No, the plugin won’t be detrimental for SEO on your website.
Regards,
Elfsight
Pre-sales questions regarding restricting Woocommerce categories;
1. Woocommerce category (& subcategory) restriction:
- can the visitor still see the image thumbnails eg in /shop page (ie the page that contains products from ALL categories – not just the restricted ones)? ie. they can see the restricted product thumbnails and are only restricted when they click on the product or category?
2. Logged in users: - does the setting get stored to the user account? ie. so they do not need to pass the verification again if they are logged in?
Thanks
Hello shpr,
Thank you for your interest in Elfsight Age Verification!
The widget covers the entire page, and it will work on any page you add it to.
Each visitor i remembered in the browser. The default time for that is 30 days, but you’re very welcome to adjust it in the settings.
We hope this helps!
Regards,
Elfsight
Hi, I have a multilingual site (using WPML). all users on the English site, if they are below 18, need to go to “http://domain/en/mypage/”. All users on the Danish site, If they are below 18 need to go to “http://domain/mypage”. Other than these two pages, under aged people should not be able to access any other page. Can your plugin full fill these requirements?
Hi Athulks,
Thank you for your interest in Elfsight Age Verification!
You can configure this behavior on Settings tab of the plugin’s dashboard, in Underage Action section. You have the option of redirecting underage visitors to a specific URL.
Regards,
Elfsight
Hello, is it possible to have a popup under for ads?
Hello Panon99,
Thank you for your interest in Elfsight Age Verification!
Would it be an option for you to explain your use-case in more detail, so that we can advise you better?
Regards,
Elfsight
Yes, in most of adult webistes when someone click on enter there is a popunder
Hello Panon99,
Thank you for the explanation!
Our plugin doesn’t open a new browser tab, it opens an element over your page. If you like, you an add your ads to it.
Regards,
Elfsight
If the person is below 18 I want him to redirect to a safe page inside same website. Is it possible with this plugin?
Hello Athulks,
Thank you for your interest in Elfsight Age Verification!
Yes, this is doable. To implement your us-case, you need to select Underage Action on Settings tab of the plugin’s editor and then select Redirect to URL.
Regards,
Elfsight
Hey so is there a way to edit how big a picture is? Like width and height?
Like the logo you upload on the widget
Hello yeuci,
Thank you for using Elfsight Age Verification!
Please, use the custom code below to change the width and height of your logo picture. You need to set your own values and add the code to Custom CSS field on Preferences page of your widget’s settings:
.eaav-item-logoContainer{ max-width: 300px; max-height: 100px; }
Regards,
Elfsight
There is any way that the ad works on any page without using the shortcode on each page?
Thanks,
Hello Miguelonx,
Thank you for choosing Elfsight Age Verification!
To display the plugin on every page, you need to add its shortcode to your site’s header or footer.
Regards,
Elfsight
Hello
Thank you for creating another great Plugin.
I enabled the option “Add plugin script to every page” and I have it set to “All pages” for the Where to Display option. However nothing is displayed on the site. Do I still have to add the Shortcode? It seems a bit redundant.
Please advise.
Hello miguel1876,
Thank you for choosing Elfsight Age Verification!
“Add plugin script to every page” is for Ajax websites, and this option doesn’t affect your installation. Our apologies for the confusion!
To have the widget display on every page, you need to add its shortcode to your website’s header or footer.
Regards,
Elfsight
Hi there… Got it… Thank you.
Is there anyway to disable scrolling when the popup is open?
Hi miguel1876,
No, unfortunately, this is not doable with our plugin. Please, accept our apologies for the inconvenience!
Regards,
Elfsight
When adding the short code to header or footer it doesn’t display on all pages. I also have selected ALL PAGES in settings. I really don’t want to add the short code to all 50 pages of my website. Any advice?
Hello DavidWJW,
Thank you for using Elfsight Age Verification!
This issue might be caused by incorrect installation. Here’s an article that should help – https://elfsight.ticksy.com/article/15453/
If it doesn’t, please, start a conversation in our Support Center at https://elfsight.ticksy.com/ and send us the link to your website. We’ll be happy to check this for you.
Regards,
Elfsight
Thank you! All sorted.
Hello DavidWJW,
This is good to know, thank you for getting back to us! Have a great user experience.
Regards,
Elfsight
Is there a way to block this from search engine crawlers for seo?
Hello chronicrd,
Thank you for using Elfsight Age Verification!
Unfortunately, this is not doable with our plugin yet, but we’ll do our best to implement this option in the future updates.
Please, accept our apologies for the inconvenience!
Regards,
Elfsight
So it could mess up our seo?
Hello chronicrd,
Yes, it might affect your seo.
Regards,
Elfsight
I want my money back!
Your plugin does not work! I installed: WHERE TO DISPLAY > All Pages and the plugin does not appear on any page of the site.
I want my money back! Thanks!
Hello nurbtugaclouds,
Thank you for using Elfsight Age Verification!
Besides adjusting the display settings in the editor, you also need to add the plugin’s shortcode to the website to make it display. Please, add the shortcode to your website’s header or footer, and it should display on each page.
If you have done this, and the issue still comes up, please, start a conversation in our Support Center at https://elfsight.ticksy.com/ and send us the link to your website. We’ll look into this in the shortest possible time.
Regards,
Elfsight
Is there a way to utilize Google fonts with this?
Hello mzelicskovics3,
Thank you for using Elfsight Age Verification!
To use Google fonts with the plugin, you need to activate the fonts in your website, and then to use Custom CSS to make them work with the plugin.
If you’re unsure about the CSS code, please, start a conversation in our Support Center at https://elfsight.ticksy.com/ and send us the link to your website. We’ll be happy to help.
Regards,
Elfsight
Can it be used for post specific to cover a video before it being watched? Also, can it be used on bbpress? In bbpress, for specific posts/topics/threads/replies?
Hello drjohndimi,
Thank you for your interest in Elfsight Age Verification!
Unfortunately, this option is not supported, and our plugin can only be added to specific pages, not to specific posts.Please, accept our apologies for the inconvenience!
This is a very exciting feature, and we realize how many people would love to have it!
We’ve introduced a wishlist tool where our people can request any new functionality they need – https://wishlist.elfsight.com
The most wanted features will get implemented first, so you’re very welcome to submit your feature request and to vote for any other feature you like.
Thank you for helping us grow our plugin!
Regards,
Elfsight
