88 comments found.
Good luck with your sales
the plugin doesn’t work when product is out of stock. I opened many tickets but still no reponse from the author. Its very dissapointing that such developers exist in here, just a nightmare to deal with. still waiting for refund
can this plugin work with elementor? I had bought your plugin, but it is not display in frontend. Also how to remove the “review” tab? I had created an account at your support page, but did not receive confirmation email. Thats why I am asking support here. Thanks.
Hi, I am very interested in this product but I need to make sure that it works with WordPress 5.5 and the latest version of WooCommerce.
The plugin has not been updated since 2018. Can you confirm when it will be updated? Otherwise would you be willing to sell the rights to the code so I can take it over?
Please can I get a refund. I need to find an alternative.
The product isn’t compatible with the latest version of WooCommerce and WordPress 5.5
No response to the support ticket I opened and my site has been broken as a result for over 4 days.
WARNING TO POTENTIAL BUYERS - Product not updated since 2018 and looks like unsupported now. - Also WordFence reports it as a security risk as it has not been updated for so long.
Hello @noplanbevents
Sorry about the issue you are having. We are working on a new update for this plugin and will be released this week.
2 months on from my original request and 1 month on from your promise of fixing the plugin which is now a security risk as well as breaking WordPress sites.
You said 1 week to release of a fix for the plugin.
I’ve now had to use another product.
Empty promises.
Please give me a refund!
Hello, I try to register in your support website but I never receive the email. Please I need help, your plugin doesnt work in my website.
Hello,
We are really sorry for the inconvenience. Have you created any ticket for the issue what you are talking about? If you have already created any ticket then please share the ticket id so that we can help you.
Thanks and regards,
I installed this plugin with very high hopes, but it actually ended up breaking my entire product page layout and I would like a refund.
Hello,
We are really sorry for the late response. Can you please create a ticket here https://magnigenie.com/open-ticket and we will definitely help you.
Hi there i recently bought this plugin and it wont get past install, fails and kicks up fatal errors when trying to unpack and install. i tried to contact via your support page but thats faulty too.
I managed to get this to install, enabled and set up – all looks fine in product details admin but not showing anything on the front end.
Hello, If you still have any issue then please create a support ticket here https://www.magnigenie.com/open-ticket/
Hello magnigenie, plugin purchased and works. Thanks. I have one question: how can I display my custom accordion tabs next to the product (under short description) rather than under the product? For the regular woocommerce tabs I know how it works:
remove_action( ‘woocommerce_after_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 10 ); add_action( ‘woocommerce_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 60 );
How would it work with your accordion tabs? Your ticketing system is not working, its telling me to select addon which i cant find
Also how can i hid a particular tab?
Hello,
Please create a support ticket for the issue so that we can help you. There is already addon name as “WOOATM WooCommerce Accordions & Tab Manager” . Please select that addon and create the ticket. Please add your license key so at the time of creating ticket so that we can help you in a better way.
Thanks.
Hi,
I have 3 pre-sales questions:
1 – Is your plugin compatible with Themeforest Electro WP Theme?
2 – Does it work with the latest WP e Woocommerce versions?
3 – Can we have all tabs closed by default?
Thanks
Hello,
We are really sorry for the late response. We are going through your query point wise.
1. Yes the plugin should work with the theme. 2. The plugin works with latest version of WooCommerce. 3. Yes you can make all the tabs closed by default.
Hi,
Presale question. Does your plug-in support global tabs, for example. I have around 800 products currently on my website I want to add the same content tabs to 400 of them and different content to the other 400 products without having to go into them one by one. Is this possible.
Look forward to hearing from you at your very earliest convenience as a plug-in of this type is required ASAP.
Kind regards
Hello,
Yes our plugin has the option of global tabs. So you can use our plugin without any issue.
My default sorting is: descriptions, maps and reviews. After installation, I tried sorting partially successfully. Maps always comes first in tabs. I beg for help
Hello,
Please create a ticket in our site and we will definitely help you to get the things sorted. You can create ticket from here https://www.magnigenie.com/submit-ticketHello, do you have a shortcode that will allow me to call your tab inside WPBakery Page Builder ? Thanks
Hello,
Currently there is no option to show accordions and tabs through shortcode. We will try to add this feature in our upcoming version. Thanks for the suggestion.
Hi I have your Lite version and like it, except it seems to change some code and takes out my space between paragraphs in my tab description. Any ideas how to prevent this?
Hi! I’ve been reading and can’t find an answer… I’d love to have the accordions under the short description; they currently appear under the product and the “add to cart”... is there a way to do this?
Thanks
Hello,
Please create a support ticket for the issue what you have. You can create ticket here https://www.magnigenie.com/open-ticket/
Hello – I have used php to get rid of the product description – how do I move the accordions to where the product description is? Thanks!
Hello,
This functionality is currently not available in our plugin. We will try to add this functionality in our next version release of the plugin.
Yes – I am in exactly the same position.
You can use this to move the custom tabs there:
remove_action( ‘woocommerce_after_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 10 );
add_action( ‘woocommerce_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 60 );
But the accordions still appear under the product gallery and there is also some tabs next to the image. Very frustrating.
Can you share your site url?
Yes – I mean I am literally just starting it but I’ve been trying to solve this problem for genuinely weeks so I’ve made no progress on the rest of the site haha:
http://www.ukindustrialwindows.co.uk/product/bullet-proof-glass/You’ll see what I mean on that example page.
... I am trying to match my other site which another developed did: https://www.ukrollershutters.co.uk/products/aluminium-roller-shutters/insulated-aluminium-shutter/
You can see what I am trying to achieve there.
... Incidentally I asked for a refund because this is exactly what I am trying to achieve – you sent another email to me asking what I needed and this was it. I didn’t reply to that one yet as I am determined to get it working.
Hello magnigenie, plugin purchased and works. Thanks. I have one question: how can I display my custom accordion tabs next to the product (under short description) rather than under the product? For the regular woocommerce tabs I know how it works:
remove_action( ‘woocommerce_after_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 10 ); add_action( ‘woocommerce_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 60 );
How would it work with your accordion tabs?
Hello,
Please create a ticket for the issue what you have and we will check into it. You can create the ticket here
http://magnigenie.com/open-ticket/In your comments you mention that you are working on a new demo, I need to see how the accordions work. When will this be ready?
Hello, pre-purchase question. I’m wondering if it’s possible to have all tabs open or expanded, similar to Amazon style. Let me know or if it’s possible w/customization. Thank you!
Yes, it’s possible.
Thank you. Is this available with out-of-the box functionality, or would I need a programmer to edit template files to all this to happen? Please expand on your comment, thank you!
Hello,
Yes , we have all tabs open functionality. If you still have any issues then please reply us.
Thank you. Is there anywere I can see this? Your demo is just showing vertical alignment on all options. Do you have an admin demo? Thank you!
