magnigenie

magnigenie supports this item

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50 comments found.

Hi,

I purchased the plugin on 10th October and had certain issues that I mentioned in my email to your customer support email Adress (support@magnigenie.com). But I have not yet received the answer for the same.

As our email consist our webpage link, we cannot paste it here. So could you please have a look and get back to us at your earliest. thanks Kumar

Hi,

7 days no support or reply. This Is really terrible for the payed plugin.

Hello,

We already replied to your email. Please check.

I am using the Lite version to test.. How do I remove the h2 centres heading “Product Description” in the accordian. SO that it only shows the descption detail. thanks

Hello,

That’s a default WooCommerce thing. You can hide it using css.

Hi used to replace this piece of code with the one below it, but this is a problem when it comes to updating, so i was wondering if you could advise me on how to override it, maybe in functions?

public function add_remove_tabs(){ remove_action( ‘woocommerce_after_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 10 ); add_action( ‘woocommerce_after_single_product_summary’, array( $this, ‘wooatm_output_tabs’), 10 ); }

is changed to:

public function add_remove_tabs(){
    remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10 );
    add_action( 'woocommerce_single_product_summary', array( $this, 'wooatm_output_tabs'), 60 );
}

Hello,

Currently it’s not modifiable from functions. We are working on an update where we provide the necessary hooks to change things on plugin without modifying the plugin.

Hello, love your plugin but really need an icon to go before tab title on each tab title. Is this possible? Thank you

Hello,

Currently it’s not possible with modifying the plugin. If you want we can help you with that.

Hello, I’m trying the free version of the plugin before purchasing the premium one and I found an issue that I don’t know if it’s fixed in the pro version. I’m using the accordions in the single product page and when I expand one accordion tab it collapse the one which is already expanded.

I can’t have more than one accordion tab expanded at a time and it makes the screen jump and scroll because of the automatic collapse. It’s very uncomfortable for the user.

Is it posible to not collapse any tab automatically?? If you can fix this to me I will buy the pro version of the plugin.

Thanks!!

Hi,

Yes you can make expand multiple accordions tab. You have to make just a small change in the file custom.js which is located inside assets/js path.

In that you can see the code like this

$('#accordion-container').accordion({
    firstChildExpand: true,
    slideSpeed: 500,
});

Just change it to

$('#accordion-container').accordion({
    firstChildExpand: true,
    slideSpeed: 500,
    multiExpand: true,
});

It should work for you. Let us know if you still get any issue there.

it works perfectly. Thank you for your help!!

Please leave a review so that it would keep us motivated to keep the plugin updated with time :)

PRE-SALES QUESION: Is posible show all accordion closed by default on mobile ? Thanks

Hi,

Sorry but that option is currently not available with this version of plugin. We will try to implement that feature n our next release of the plugin.

Hello, I have a pre sales question.. I have not tested the free version because I’m not ready to implement.

On your demo, the Description accordion is OPEN by default (on mobile) and I would like to make all Accordions closed by default on mobile… because for me the descriptions are primarily for SEO as my products are easily understood via the product photo and Short Description..

Can you please tell me if there’s an option to force close by default, or if you can provide me the custom css or functions.php code to achieve this, once i purchase?

I really hope you maintain this plugin, i cant believe themes do not implement this function in the themes by default, its extremely user friendly..

Thanks!

Hi,

Thanks for your interest on our plugin. Yes you can close all the accordions disable. You have to just make some normal change in the code and you are done.

If you have downloaded our free plugin then just edit these lines in js file which is located inside assets folder

$('#accordion-container').accordion({ firstChildExpand: true, slideSpeed: 500, });

Just change it to

$('#accordion-container').accordion({ firstChildExpand: false, slideSpeed: 500, });

It will make close all the accordions on page load. Hope that would help you. Let us know if you are still getting any issue.

Thank you, is there a way to customize this without editing your plugin files? I don’t want to lose changes… also, when are you going to update the plugin? It’s been over 1 year, are there really nothing to change, I got a lot of plugins from Codecanyon that dont work or are poorly written, I need this plugin but I’m concerned that you did not update it for over 1 year.

Currently it’s not possible out of the box but yes. We can add the feature to do this. Regarding the update, It is working perfectly fine with the latest version of WordPress and WooCommerce and we already have a list of things that we are currently working on.

This plugin doesn’t work form me. It seems conflict with others; https://wp-types.com/documentation/user-guides/getting-started-woocommerce-views/ https://woocommerce.com/products/woocommerce-tab-manager/

Unfortunately, I can’t disable other plugins, Please advise.

Hi,

Sorry for the issue. But can you create a temporary login for us and send those credentials to support@magnigenie.com so that we can check the issue.

PRE-SALE Question

Hi there, on your screenshots I didn’t see the option to display tabs on desktop and accordions on mobile?

Since I only want an accordion on mobile phones and keep the tabs on desktop and pads, I was wondering if I can easily adjust the switch from accordion to tabs somewhere in the settings, manually in CSS, or with the help of a piece of code you provide?

If yes and you can guarantee money back if not, I’ll purchase it asap. And multiple times for clients in the future as well.

Thank you for your time!

Yes that can be done. If you still face any issues we are definitely going to help you.

Thank you, just bought the plugin and everything seems to work just perfect.

For convenience, could you please add the chevron symbols that point left and right to the Accordion icons library? Currently the library only contains chevrons pointing up and down. They are on both page 2/7 (bottom row) and 3/7 (top row) so it may be an error where you’ve added them twice instead of including the left & right one. :)

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Have a nice day.

Hello,

Thanks for purchasing the product. We will add those icons in our next release of the plugin. Please share your review if you like our plugin so that it would keeep us motivated to keep the plugin always updated.

Regards

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