2102 comments found.
Support, You have done a awesome job, App is working fine but the admob banner below the layout not refreshing when I visit a new page (URL), by this way I lost revenue by showing only 1 bottom Ad even he visit 10 pages, but when I check other apps they are doing fine (refreshing ads one every webpage ), Please help
Hi! Admob Banners are shown as per the default Admob behaviour. That means that ads are shown independently of how the user navigates through your app. The ad refresh rate is set by Admob itself.
Its refreshing when we are open a new page, For an Example please check this app https://play.google.com/store/apps/details?id=com.statussaver.wapp&hl=en_IN, they are showing new ads on every page.
When you click on a video or an image they you show you an new ad
Hi! It may be that some apps may choose to do this, however, we instead do not force ads to refresh and allow the default Admob refresh rate to be use, also to provide more consistent UEX.
how to change old package name? cause i rebrand the name.. thank you
Hi! For rebranding, you can leave your package name intact and simply change all other aspects such as your name and icon, and re-use your listing on Google Play.
If you need further assistance, please submit a ticket with us.
My web have take screenshot permission. Please help me.
I’m sorry, but I do not understand. Could you please rephrase your question? Thank you!
Hi, Asp. Net website available too?
Hi! Web2App works regardless of how your website is built. So you can show Asp.Net sites as well. You can even use Google in our demo to browse to, and test, your own site.
its possible to save some variable? Need one variable to redirect to specific url. At menu http://$url/page.php. The url can change.
Hi! I’m afraid that the functionality you describe is currently not possible.
Hi I purchase the product and i use for creat eand publish my android app but i lost my log. How to do for to reconnect me ? Ty
Hi! What do you mean exactly with “lost my log”?
My email for to connect the dashboard
It’s possible to found with my licence number purchase ?
Hi! Please submit a ticket with me at sherdle.com/help/ and I’ll be able to help you with this.
Hi i’m send you a ticket yesterday. Thank you for your help
Hi! I’ll reply to your ticket
Does this app support FCM ?
Hi! Firebase and FCM are supported and you can use it out of the box, but I’d recommend using OneSignal as users generally find it easier to use.
Ok, one last question, does this support WebRTC?
Hi! Yes, I’ve successfully tested this with WebRTC
Are you sure? I tried it on your demo app but the camera and audio permission wasn’t received. URL https://meet.jit.si
Hi! That’s right, in our demo all permissions are disabled. In your actual app, you can define the permissions that are needed.
Do u have a document on how to enable it?
Yes, definitely you can find this in our help center after purchase
Okay, do you also have iOS version?
We do have an IOS version, but our IOS version does not support WebRTC
Hi, how can i change timeout fro splash screen? and change background fro it? and how to make GIF for splash screen?
Hi! In Config.java you can configure a splash screen delay.
For customising the splash screen, please see: https://sherdle.com/help/customising-the-splash-screen/Note that GIFs are not supported
I am using Adsense ads on my pages, when someone clicks on it in web2app app it opens the target link in the webview. My question is how to open Adsense ad link in browser instead webview?
Hi! You can chose to open specific pages (i.e. ads.google.com) outside your webview: https://sherdle.com/help/configure-what-should-open-outside-the-app-or-as-download/
I have already followed instructions from help https://sherdle.com/help/configure-what-should-open-outside-the-app-or-as-download/
I have added doubleclick.net and googleadservices.com but still some urls opening in webview.
Any url that doesn’t exactly match the pattern will still be opened in the WebView, so make sure that you get the urls for all ads exactly right, and find a common pattern for these.
It is impossible to find all patterns that match AdSense ads urls, I suggest you to add a configuration settings in Web2App to include only those urls that open in webview.
That option is available is well, yet, only when manually editing the template in Android Studio.
Is there any help available on your site about it?
Hi! It’s not on our site, but you’ll find it in Config.java annotated with some commented instructions 
how to i add a link for the call button please
Hi! You can specify a (pattern of) urls that should open outside: https://sherdle.com/help/configure-what-should-open-outside-the-app-or-as-download/
This wasn’t helpful at all
Hi! I’m sorry this wasn’t of help. Could you let me know why, by telling me what step or instruction you couldn’t follow?
I managed to add all the other external url links, but I don’t know the kind of url i can use to initiate a call dial. The link you gave me doesn’t describe that please
Hi! Alright, first, you should not add the links itself there, only the link pattern.
For instance, for a call button: Add “tel”to the open outside array list.
Then, use a href tel:12345 link in your HTML to initiate the call. You can search the web for examples on the ‘tel’ protocol
thank you, has worked
Hello, Can I send push notifications to users by category? for example: I want to post only “sports” category posts to users, and exclude other categories from my site. Thanks!
Hi! Yes, we only provide the infrastructure for notifications. So you can send notifications however you want, for instance using Zapier.
Hi! Is it possible to notify on iOS safari browser? Do you have the documentation to do this?
Hi! This functionality will only work in the app’s WebView
Hi, Would you mind telling me more or where can I find instructions on how to do this? Thank you
Hi! On Android, this is available as per: https://sherdle.com/help/pushing-an-url-to-your-users/
Hello I download the template and use the android studio to export the APK by myself,but the Admob didn’t show when i test the APK.And if I use the online build service to compile app into an executable APK,it can show admob when I test.Please help me.
Hi! The online builder will sign your app with a release certificate. When you’re building your app in Studio, do you also do this?
Yes,I choose the Build Variants : release. Can you help to use my upload_cert.der to export the apk for me??Cause I already upload one version app on the google play.When I use the APK export from your online build service to update the apk on the google play, it show the signature is different.
Hi! When you download a template from the builder, the keystore and credentials are included in your download. When manually building your template, make sure to use these credentials / keystore.
Can you tell me the keystore on which folder?
In build.gradle, the credentials and keystore path are listed 
So how can I change to my keystore?
If you’ve already submitted your app, you can not change your keystore. For re-submissions, use the same keystore as for your initial submission.
Thanks.But sorry, it is uesless for me if can’t change keystore.Can I refund my money cause no need this ?
Perhap I explained this incorrectly; You can use any keystore with your template, in Android Studio you can choose your keystore or create a new one.
It is Google Play however that prevents updating apps with a different keystore. You’d have to remove your old app and submit a new one.
Pre purchase question here, can I use HTML 5 Video Fullscreen as a splash screen (autoplay for 2-4 minutes)?
Hi! We don’t offer a built-in option for this, but you can ofcourse add this functionality yourself (either natively, or web-based)
My website is focused on videos, and our plugin makes the player run in full screen portrait perfectly in the mobile browser. However in the app he turns the screen to Landscape automatic, without me turning the cellar. How can the app not have this behavior?
Go to https://gigstreaming.com/inspiracoes/gospel/coral-voice-soul-como-posso-viver and put in Fullscren in the Chrome browser and then do it in the web view app
Hi! Thank you for reaching out to us. I’d be happy to answer your question.
WebView may work different than in the browser, as WebView apps are not based on the Chrome browser, but on the Chromium WebView. Is the behaviour the same as in our demo?
I don’t remember now! I know that in the universal it behaves that way with fullscrenn in portrait mode.
Link do APP: https://play.google.com/store/apps/details?id=com.gigs.gigstreaming
Could you try removing the following line from WebToAppChromeClient.java / WebToAppWebClient.java: fragment.getActivity() .setRequestedOrientation(ActivityInfo.SCREEN_ORIENTATION_LANDSCAPE);
Worked, thank you!
How manage side menu in web builder in web2app
Hi! In the web builder you can add and remove web items that will appear as side menu items.
Hey developer, Why this app is not supporting dynamic downloads. Such as .php to PDF download. If possible please do this modification it will help several consumers.
Hi! We use the official API for determining file names based on the header (such as dynamic downloads) using “URLUtil.guessFileName” however, this method isn’t perfect.
If you have any suggestions on better APIs, let me know.
hi developer,
how to share from social media such as facebook/whatapp into webview content such as timeline. i can only share out contanet from the webview app to social media (facebook post/whatsapp post) but cannot share in into the app.
do u have any idea?
Thank you for reaching out to us. Perhaps the following can be of help: https://sherdle.com/help/deeplinking/
Sir my Site is Mobile Friendly But I want to Open desktop site in our App plzz Help sir
Hi! Setting a desktop user agent should help: https://sherdle.com/help/set-the-webview-user-agent/
I want to use both admob and facebook ads. Can you help? please give me your skype.
Hi! At this time, we only offer Admob ads. Any other ad frameworks would need to be manually integrated (please note that this is not covered by our support)
I’ll pay service fee. Please give me skype / facebook / viber. I hate email .
Thank you for considering us for your custom job!
While I don’t provide freelance services myself, we do have a referral freelancer that is familiar with our portfolio. You can reach out to the referral freelancer by contacting freelance@sherdle.com with the details of your job.
Make sure to include as much details about the job as possible (e.g. the template you are using, the customizations/changes you’d like in detail and, if you prefer, the details on the implementation of your changes) so we can help you better with your request.
If you have any further questions, feel free to let me know.
I would like to know the size of the images to add:
Splash Screen, App Icon, Toolbar Logo, Tab Icon
Hi! If you use our online builder, you can use any size you’d like as the images are all automatically resized. In general use 512×512 for logo’s and 128×128 for icons to get a sharp result