Dear Customer,

Our plugin do not support multisite functionality as its built on top of default WooCommerce. If you want to make it compatible with multisite then it can be done by the help of customization only.

For customization email us at support@webkul.com. So, we can assist you faster and better.

Thanks

I don’t want multisite, it want multi store. Is that possible. I have 5 branch of my cloth shop, can I use your pos ?

Dear Customer,

You mean to say you want to have 5 outlets for a single webstore.

Is it the case?

Thanks

i have another question:
When the seller saves / holds a cart, is the quantity of items in the cart not available for other orders until the order is released or completed? or will it be available for other orders / carts?

Dear Customer,

If the order is on hold then the stock is still available to be used for placing other orders.

Dear Customer,

Regarding plugin extend support follow https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Dear Customer,

You can check the plugin compatibility https://codecanyon.net/item/wordpress-woocommerce-pos-system-point-of-sale/21254976.

Thanks

Dear Customer,

Yes it works with variable products. Can you please elaborate a little about bank terminal point.

Thanks

Hello there,

Thanks for the patience!

You will get the revert in less than an hour on the ticket itself.

Regards, Team Webkul

Hello Customer,

You need to make payment once for the plugin.

Thanks

Dear Csutomer,

Our plugin supports WooCommerce 4.3.2 version.

Thanks

Dear Daniel,

1)will the offline sale be automatically synced when we go online or is manual syncing required every time and if manual syncing is required, how often should i sync my data

- You need to click on an option on the POS end to sync the offline orders.

2)Where does the offline data get saved to, ie.will it get saved to a text file?

- It will be saved in the browser cache only.

3) if i restart my computer, will the offline data be lost? - Yes. Thanks

Dear Customer,

Can you please share the ticket ID that has been generated once you email us at support@webkul.com. Thanks

Hi there,

Yes it as per the JavascriptJS. We will provide you a 6 month free support period with the plugin. Our plugin support the latest version of WooCommerce & WordPress.

For further information, kindly email us at support@webkul.com, so we can assist you out faster and better.

Thanks

Hi there,

The plugin can be used on one live site only.

Thanks

Thank you. Will let my customer know.

Your welcome

Hi there,

Yes it can be done by the help of customization only.

For customization kindly email us at support@webkul.com. So, we can assist you out faster and better.

Thanks

Hi there,

Yes you can integrate the hardware. But POS connects only to the Printer, and barcode reader, whereas it doesn’t connect directly with the cash drawer and card swapping machine.

A cash drawer can be connected to your POS printer to open after printing the sales receipt. A cash drawer machine needs to be connected to your printer via RJ11/RJ12 or some other port/connection.

For any other or further queries kindly email us at support@webkul.com. So, we can assist you out faster and better.

Thanks

Yes Sale agent can add custom product in cart which not available in woocommerce inventory on the go. for further queries you can create a ticket at support@webkul.com

Dear Customer,

As per our current plugin workflow the POS agent will be processing order at POS end only.

If you want some kind of workflow as per your requirement where the POS agent can manage the online orders as well so for that it can be done by customization only.

For customization service kindly email us at support@webkul.com. Thanks

Hello Customer,

Yes the plugin supports thermal printer.

Thanks

Dear Customer,

Demo Link:- https://wpdemo.webkul.com/woocommerce-pos/ User guide:- https://webkul.com/blog/wordpress-woocommerce-pos/

In case of any doubts or queries, kindly email us at support@webkul.com.

Thanks

Hello There, kindly revert back over the respective ticket so that the team can assist you accordingly for the same and can share the product version accordingly. Thanks

i have sent email reply to your team already, but there is concrete solution please refund to me. we are not able to customize, i cannot proceed in the project

Hello There, please share the respective ticket id so that we can get back to you accordingly. Thanks

Hello There, we have replied for your queries over the respective ticket. If you are having any concern, please reply over the support ticket. Thanks

Hi there,

You need to firstly change your selected currency from POS end under settings>>other settings>>select currency. Now select your desired currency, save it.

Now as you place the order the receipt will be with a new currency as desired.

Thanks