1125 comments found.
Hello, where can i download the plug-in purchase invoice?
Best Regards
you can download invoice after login inside Codecanyon at here:- https://codecanyon.net/user/slawekr1/statement
Great plugin. Is there a way to adjust the vertical timeline so that the spacing of stories falls in between default and compact? If not, that is a feature that I would like to see. If I can adjust through use of css for now please let me know how.
Hi there, Sorry No, Actually, the compact timeline stories positions(spacing) dynamically calculated based upon available width of container.You cannot manage it with the help of settings. But, we will try to provide you some solution.Could you please share your website URL. Thanks,
That would be great if you could. I have not found any way to manage it. https://broadstreetb2r.com/turnkey-services/
How do I duplicate stories easily?
Please use any duplicate post plugin Thanks,
Good morning,
is it possible to set the number of displayed slides more than 4 in the horizontal design (Flat design)? I know that there is no such option in the options, but can it be changed?
Best Regards
Sorry, the current version does not support any settings.
You can enable extend it by customizing small snippet of code.But these change will revert with plugin update.and these changes also can affect responsiveness
Hi. I buy plugin COOLTimeline Pro Can I hide year circle on top timeline?
Hi there,
Yes, you can hide year circle using custom CSS. Please add given below custom css in Cool Timeline Pro Settings >> Extra Settings >> Custom Styles
.cool_timeline .timeline-year {
display: none!important;
}
Let us know if you need further assistance.
Thanks
Hi Please let me know how to use a different icon for Next and previous buttons. I am using Horizontal Design-5, but i need to use normal arrows as next and prev instead of the present circular one.
Hi there,
In order to change Next/Previous button icon you have to make changes in plugin code mannually. If you need more assistance then you can contact us at contact@coolplugins.net
Thanks
Can you please point me to the file.
I am still waiting for your reply. Can you please just tell me the file name|location where the arrow has been added.
Hi there,
You can change the icons in this file “ctl_horizontal_scripts_clean.min.js” . Path ( plugins/cool-timeline-pro/assets/js/ctl_horizontal_scripts_clean.min.js ).
Thanks
I want the title below the image but above the content. How can I do this?
you can use vertical timeline design-3 inside your shortcode for that.
Check demo:- https://cooltimeline.com/demo/vertical-timeline-classic-design/
I saw you replied to one of the commenters about extended license to use this plugin on multiple sites.
Where can i find information for the extended license?
Our product includes a license verification system and we count extended license as multi-site license inside it (maximum 15 domains)
is the support charge reoccurring?
Yes you need to renew support after support expiration date if you want any support from plugin developers team.
But you will receive all plugin updates also without support renewal until plugin is available on codecanyon.
I need the timeline without links! Is this possible and how? Thanks!
Hi there,
Do want to remove links from Stories titles? Yes, it is possible.
You can disable stories tilte’s links from Cool Timeline Pro Settings >> General Settings >> Display read more? : No
Let us know if you need further assistance.
Thanks
Hello, I am trying to add HTML tags in the timeline content but it is not working for me.
This is the link to the website >> http://superior-roofpartners-story.com/
Please use attribute story-content=”full” inside timeline shortcode.
Check demo:- https://cooltimeline.com/demo/timeline-with-readmore-or-fullcontent/
How do I get support? I sent an email yesterday to contact@coolplugins.net but no reply. I really need some assistance.
please check email – email support executive has replied to that.
Hi,
is there a possibility to insert html tags like in the story title?
like “em” – Tag for italic style
Hi there,
Thanks for puchasing Cool Timeline Pro.
You can check in this ( https://docs.coolplugins.net/doc/cool-timeline-pro/how-to-create-custom-order-based-timeline/ ) documentation how to show formatted text in timeline stories.
Also check typography Settings:- https://docs.coolplugins.net/doc/cool-timeline-pro/settings/typography-settings/
Thanks
Hello, I asked this 9 months ago now…”I would like the display of years (the one that shows on the left hand size of a vertical timeline and allows you to click and select a year to view), to show all years available instead of just the years on that page…as it looks to the user as if there is less content than there actually is.”....your reply was…. “Currently left sidebar can only show years available inside visible timeline on page, in upcoming update we will try to add some option for all years. Update will be released at the end of this month as we are also working on some new features.”.
What happened to this? Are you still going to implement it? Based on your reply I had hoped it would have been done by now? Thanks.
@Tina_H thanks for using Cool Timeline Pro
We have already added best suitable option for that case many months ago, please check this – https://cooltimeline.com/demo/timeline-ajax-load-more-pagination/#ajax-load-more
We have added an option for ajax load-more timeline stories – now users will see a load more option is sidebar years too if they use ajax load more option. We can not show all years there at once there is a reason behind this let me explain:-
1. Suppose you have a lot of years and every years has 10+ stories.
2. During first load of your timeline page suppose you are only showing 10 stories and rest via load-more.
3. Now a website user click on a lower year in sidebar and if there are 200+ other years stories before that year then timeline will first load 200+ stories to go to that year and it will take a lot of load time and user may skip the website.
So all years inside sidebar is not a reliable option that’s why we have only provided load more below years inside sidebar which will load next stories and if next stories contains next year then it will show next year inside sidebar.
The Story Title is buggy! It increases in font size have it reaches a certain break point. I didn’t experience this bug with your free version. Please tell me why I’m having this issue.
https://slack-files.com/T024HMWA4-F015NAL9GEP-06d48657e7So after that, I tried deactivating the plugin, and it crashed my entire website! I had to contact my host to restore the site.
The free version of your plugin performs much better.
Hi there,
It is not a bug. Actually, this type of issues occurs when active theme styles override our plugin styles.
This type of crash issue only occurs at your end.we never face this issue at our end. Could you please share error log with us at contact@coolplugins.net So that we can take a closer look and provide you solution
Thanks!
We just finished a development site and moved it live. How we we deactivate the Pro plugin on the development site so we can activate it on the live site? Just adding the code says it is already registered to the dev site.
Thank you.
You can deactivate license before moving your site from wp-admin >> license registration page.
But if you have already moved then please share license key with support at contact@coolplugins.net – we will update its status.
License Verification Status: ❌ License is not verified yet! Your key has been installed on another domain
Hello Coolplugin-Team
I built the website in a subfolder and changed to the main URL. Now I can no longer activate your plugin. Please urgently and quickly for help, as everything is already visible! Thanks a lot, Hirsala
License status updated, you can now activate license on any new domain.
Good morning, I have some questions related to the plugin: 1. Is it possible to sort by category in horizontal view? 2. Can I change the format of the date displayed for a specific entry, e.g. 01.1999? 3. Is it possible to build events one by one in a horizontal view (so that the year on the timeline is visible only once – events can be in different categories)? 4. Is it possible to set category filters in the order we suggest (not alphabetically)?
Best regards
Very Good Morning @slawekr1,
We will happy to assist you. here are the answers to your questions. 1). No, the category filters only work with the vertical layout. 2). No, You can only change the whole timeline story date format. 3). Could you please elaborate in detail with screenshots? 4). No
Thanks,
Thank you for your answer
I’ve setup a wordpress site in the testing environment including the Cool timeline plugin.
When I migrated the whole site using All-in-one WP Migration plugin to the production environment, the wordpress backend can’t be loaded and it shows 500 error. I removed all plugins and the backend resumed, and I found that the problem is caused by the Cool timeline plugin.
Then, I deleted Cool timeline plugin and reinstall. But the backend will crash and show 500 error again if I activate the cool timline plugin.
Is there any way to fix it?
Hi there,
Please make sure you are using only one plugin either Cool Timeline free or Cool Timeline Pro. If you are using Cool Timeline Pro plugin then no need to activate Cool Timeline Free version.
If you are still facing this error then please contact us at contact@coolplugins.net, we will surely help you.
Thanks
Hi Cool Timeline Team,
We purchased the Pro plugin for our site, redeemed the key on Staging environment and now need to move it to live but it picks up that it’s been redeeemed already even when we deactivate on staging. Is there a way to update where it’s being used?
I have updated your license status, activate it again now and let me know if there will still any issue, you can contact support at contact@coolplugins.net