152 comments found.
Hi,
For the ‘image’ addon in this bundle, is possible to make it like a cloud library, so we can have one cloud image library and all of lumise (more than 1++) instance could be fetch the images from the cloud image library ?
Hi JFOC,
Thanks for your comment.
We are planning to develop a library online. It allow customer sync new design form it.
Hope it will be available soon.
Best regards,
Tung
only for customer design ? or it will support the design we have like a templates that we can put it in the cloud and number of XX site that using Lumise will able to load and use the templates that stored in the Cloud
Hi
All will be stored on our server. You and any user who has purchased Lumise can sync to the design of your library
Best regards
Tung
Hi i want to disable the resizing and cropping, how it will be possible.?
Hi nnovationbox,
Thanks for your comment.
Sorry, can you send me your screenshot about it?
Best regards,
Tung
Hi,
Install all addons from this bundle and the design editor side menu now has ugly scrollbar.
https://imgur.com/a/dBCAG91My opinion is needed scrollbar styling
Hi JFOC
Thanks for your comment.
Please help me open a ticket at https://king.ticksy.com/
Our supporter will help you check it
Best regards,
Tung
hi,
1. can we charge for some cliparts or background by using this addons?
2. what is distress meaning?
3. do you plan to add a feature like background removal or any other features currently in the roadmap?
Hi JFOC,
Thanks for your comment.
1. Sorry, please explain more I’m not sure what you mean.
2. The background is available in Lumise plugin. You can see this link https://tppr.me/zYqe7
In next time we will release addon Price discount and display component for specific product.
Best regards,
Tung
Sorry for number 1 is currently possible to selling the clipart and background.
Distressed meaning is removing the background ?
the Price discount and display component for a specific product -> will be another addon or will be included in this addon bundle?
do you plan to add team numbering/naming in this addon?
Hi JFOC
1. I’m not sure what you mean about selling clipart and background. You can add new clipart or backend on backend.
2. About disstress, You can see about how it work https://youtu.be/MMsWxzP9spc
3. Yes, the addon will be include in the addon bundle package
4. We plan to add team and number in next time
Best regards
Tung
The team and number has been wanted by many people since the Lumise was released.
Currently the images addon allow us to not using services.lumise.com, how about the font manager? If your server is down then we cannot use font manager.
Can we add all fonts without one by one click the + ?
what do you think?
Hi
We will develop addon team and number in next time
About font, I will discuss with develop team about it.
Best regards
Tung
Hi, I want to upload my business card template. On this template, customer has to add his picture, and it has to be under the layer template in order to crop the picture in the matching shape of the business card template. Is it possible with your addon ? How to design a template ? is ai file ? I have my template in psd file. Thanks
Hi vp-voyage,
Thanks for your comment.
You can create template with .lumi file.
You can see video about how to create it https://youtu.be/GmiaTX8As0c
Best regards,
Tung
When I install individual addons from unzip a few upload ok and can be made active. But then I upload others and page goes white and site no longer works (white screen front/back).
I can not add the entire zip initially
Hi signalshark,
Thanks for your comment.
Please help me open a ticket at https://king.ticksy.com/
Our supporter will help you check and solve it. Thank you!
Best regards,
Tung
Thank you. Will do.
I think there is a need for a trial package and suggestions for existing issues before customers can actually use it.
Hi induongnguyen86,
Thanks for your comment.
If you want you can request new features at https://docs.lumise.com/getting-started/vote/. Thank you!
Best regards,
Tung
hello I have a big problem with the update you have made, unfortunately the plugin does not work for me as at the beginning, the worst thing is that they will not give me support because my support time has expired, I am sorry that this is so, I hope the administrator can help me I don’t want to change my rating but I do want my plugin to work fine
Hi jerryscr,
Thanks for your comment.
So sorry about the problem you having with Lumise
Please contact with use via contact@lumise.com. We will help you check it. Thank you!
Best regards,
Tung
1
Hallo
which add on can i use for woocommerce?
Hi wodwins1,
Thanks for your comment.
All addon you can use with Lumise Woocommerce version
You can see about how it work https://youtu.be/MMsWxzP9spc
Best regards,
Tung
what is distress?
when you will make it compatible with the php version ?
Hi JFOC,
Thanks for your comment.
The distress will work with PHP version.
Only addon My Design will work with Woocommerce version
Best regards,
Tung
why The My Design is not included in the PHP version ? I think that is important part and need to add user registration/login
Hi JFOC,
Yes, because we do not support user manager on PHP verison.
With Woocommerce we used user manager of Wordpress platform.
Best regards
Tung
No plan to add the user manager ? We might need a documentation on how to import and export the design from/to lumise and database/json
Hi
Yes, currently we have no plan for user manager.
Sorry, please explain more about import/export design. I’m not sure what you mean
Best regards
Tung
we might be want to customize or change totally the current php and only using the lumise editor, so I need information or feature for import/export the design from and to lumise editor
Hi JFOC
I’m not sure what you mean.
But you can import/export desing on Lumise editor https://tppr.me/XQK7
Best regards
Tung
Ticket # 2359839 Please check my submission for two days
Hi yiguangfeng,
Thanks for your comment.
Yes, we will check and respond you.
Best regards,
Tung
It’s looking great but I’m already working with WP 5.4 and Woo 4.0.1. Will it work? Or do I need to wait till it’s updated to the newest version of WP & Woo? Pls inform. Thx, Marsha
Hi Marsha,
Thanks for your comment.
Yes, it will work with WP 5.4 and Woocommerce 4.0.1
Best regards,
Tung
Thanks Tung for your quick reply. I have another question though. Do I need to order both pluggins to make your software work? So do I need to order this https://codecanyon.net/item/lumise-product-designer-woocommerce-wordpress/21222684 PLUS the Addons Bundle for Lumise Product Designer to make it work?
I want to be able to create something like this: https://rouwlintprinten.nl/ontwerpen So choose color of ribbon, choose color of print, etc. Hope you can inform me what I need. Thanks in advance, Marsha
Hi Marsha
Thanks for your reply.
You only need to buy Lumise plugin so it works like the demo.
Add-ons are the features we have further developed for Lumise. If you need to add new features in the addon you can buy more.
Best regards
Tung
hi,
will you support ‘My Design’ in the PHP version ? or planned to add that feature ?
Hi JFOC,
Thanks for your comment.
Sorry, it only available for Woocommerce version.
Best regards,
Tung
Are there any plans to add USA paper print sizes to this? Standard print USA does NOT use A sizes!
Hi HaumannPro,
Thanks for your comment.
You can set size for each product with px, inch or cm on backend
You can see this link https://tppr.me/hQdWa
Best regards,
Tung
My designs (manage by account)
Is it saved to the database?Can the user view the saved design after logging in with a new computer or browser？
Hi yiguangfeng,
Thanks for your comment.
Yes, it saved on database. User can login and save design to their account
Best regards,
Tung
Any plans to support google drive?
Hi nimonogi,
Thanks for your comment.
Yes, we will support Google Drive in next time
Best regards,
Tung
good plug in
Thank you! If you have question please let me know
Why did you ban me from support? I will literally pay you to fix these obvious issues on mobile, yet you refund me? Kind of silly if you’re trying to run a business.
Hi TMmusic,
We are always ready to help you.
But you always use vulgar words when answering in your ticket, you don’t respect us or our support team.
You will receive your money in a few days. Thank you!
Best regards,
Tung
I don’t want your money and I never asked for a refund. All I asked was for these two bugs to be fixed:
https://streamable.com/8jrsi – Firefox https://streamable.com/ht775 – ChromeI identified these bugs a while ago so you can understand my frustration. I also offer $200 to fix these bugs but you told me to go to Fiverr instead??
for the dropbox sync: when customer processes an order is there a way to purge the files from the server (so they stay on Dropbox but not on the webserver?
Hi harrystymiest,
Thanks for your comment.
Sorry, it is impossible.
Design files will be created and saved on the server. Then the file will be sync to Dropbox
Best regards,
Tung
