450 comments found.
Good Day Support,
Is there an option or 3rd party plugin that we can use that all gift registry items that get bought off the list have free shipping ?
Hi there,
Thank you for reaching out. Regarding your question, we can not ensure the compatibility between our module and another 3rd party. However, we do provide customization services for the additional features that customer requires. So in case you need, please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system, and submit a support ticket.
Our developers will check and revert back to you about the feature’s possibility.
Regards,
Magenest Support Team
Hello,
Please i have a probleme with my purchase “0350fca6-1839-4b54-be35-a5b3dd7a43c2” i can’t add a new gift registry or translate this plugin
i ask you to help me to solve these requests
Hi there,
We are sorry to hear that you have problems with our extension.
Regarding your questions, please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system, and submit a support ticket.
Our developers will check and revert back to you soon.
Regards,
Magenest Support Team
Good Day. We purchased this plugin and would like for items added to a gift registry can be reserved for that particular registry. Can you please advise on how this can be achieved.
Hi there,
Thank you for reaching out.
Regarding your questions, please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system, and submit a support ticket.
Our developers will check and revert back to you about the feature’s possibility.
Regards,
Magenest Support Team
hi, the demo doesn’t work
Hi there,
Our apologies for the inconvenience.
Please refer to this link http://mygiftregistry.demo.izysync.com/admin for the Demo site and evaluate our product.
Let us know if you have any questions.
Regards,
Magenest Support Team
404 Not Found
Hi there,
Sorry for the issue. Our demo is back. Please check it and let us know if you have any questions, our team will be happy to assist.
Regards,
Magenest Support Team
“Create gift registry” don’t work 
Please try again. Sorry for the hassle.
Hi, I had a problem with the plugin, and it’s basically that users can’t put numbers on each item for the the desired quantity.
Can you help me with that?
Hi Daniel,
We are sorry to hear that you encountered problems when using our extension. Please let us assist you with the issues.
Please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system, and submit a support ticket.
Our developers will check the issues and revert back to you as soon as possible.
Regards,
Magenest Support Team
How can I try this plugin. becase i click on live preview but it is not work.
Hi there,
Our apologies for the inconvenience.
In order to test and evaluate the product, please navigate here http://mygiftregistry.demo.izysync.com/admin to check our Demo sites.
Let us know if you have any questions regarding the product.
Regards,
Magenest Support Team
Hi I am receiving the following in the backend of the website:
“Warning: sizeof(): Parameter must be an array or an object that implements Countable in /usr/www/users/phrogpkrwm/new/wp-content/plugins/wooc-module-gift-registry/admin/magenest-giftregistry-admin.php on line 104 Warning: sizeof(): Parameter must be an array or an object that implements Countable in /usr/www/users/phrogpkrwm/new/wp-content/plugins/wooc-module-gift-registry/admin/magenest-giftregistry-admin.php on line 122 Warning: sizeof(): Parameter must be an array or an object that implements Countable in /usr/www/users/phrogpkrwm/new/wp-content/plugins/wooc-module-gift-registry/admin/magenest-giftregistry-admin.php on line 122 “
Hi there,
We are sorry to hear that you encountered problems when using our extension. Please let us assist you with the issues.
Please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system and submit a support ticket.
Our developers will check the issues and revert back to you as soon as possible.
Regards,
Magenest Support Team
Hello, how are you ? We purchased your plugin and it has some errors. I’ll detail them for you: - It does not change the version of the “add gift” buttons and in this case we need it to be out of the catalog and appears only to the person who creates the list. - The creation page is not working, it is giving 404 error. - Color and font customization and padding are not responding.
Hi there,
We are sorry to hear that you encountered problems when using our extension.
Please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system and submit a support ticket.
Our developers will check the issues and revert back to you as soon as possible.
Regards,
Magenest Support Team
Hello, when I try to access to a private gift without be logged in, i got blank page. Can be possible to fix it?
Hi there,
We are sorry to hear that you encountered problems when using our extension.
Please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system and submit a support ticket.
Our developers will check the issues and revert back to you as soon as possible.
Regards,
Magenest Support Team
Hi there,
A question on your Gift Register Plugin: We would like the following, a person selects an item, then invites a number of friends to pay for the one item. Example: John picks a 500USD shirt his birthday, send an invite to 10 friends say would love this for my birthday. His 10 friends contribute to 50USD each and the items is purchase for Johns birthday.
Dose your plugin offer this functionality?
Thank you Chris
Hi Chris,
Thank you for reaching out to us.
Regarding your question, the money contribution feature is beyond the default feature list of our extension. However, we could customize our module and make it function according to your requirements.
Let us know if you have any questions
Regards,
Magenest Support Team
Hello
How to I claim a refund? The plugin is breaking my site
Hi there,
We are sorry to hear that you encountered problems when using our extension. Please let us assist you with the issues
Please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system and submit a support ticket.
Our developers will check the issues and revert back to you as soon as possible.
Regards,
Magenest Support Team
the plugin is breaking the layout of my website. how do i claim a refund?
Hi there,
We are sorry to hear that you encountered problems when using our extension. Please let us assist you with the issues
Please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system and submit a support ticket.
Our developers will check the issues and revert back to you as soon as possible.
Regards,
Magenest Support Team
When someone orders a product from the Gift registry, is it removed from the list (so it doesnt get ordered more times).
Hi there,
Thank you for reaching out to us.
Regarding your question, when the product in a registry is bought, its quantity will turn to 0 (so that others couldn’t purchase it anymore), however, it will not be removed from the registry.
Regards,
Magenest Support Team
Hi, is there a way of know when someone is purchasing for some else, what I need is to hide the bride and grooms address in the checkout
Hi there,
Thank you for reaching out to us.
However, we do not understand your question quite well. Please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system, and submit a support ticket.
Our developers will check and revert back to you as soon as possible.
Regards,
Magenest Support Team
Can the admin see in the Order for what Wishlist the product is for (or is it somewhere stored in the database)? This does not seem to be the case.
HI there,
Thank you for reaching out to us.
Regarding your question, this is not a default feature of our module. However, in case you need, we could customize the extension accordingly.
Regards,
Magenest Support Team
It’s compatible with
Product Add-Ons Developed by WooCommerce ?
Hi there,
Thank you for reaching out to us.
Regarding your question, we cannot guarantee the compatibility of the two modules because we haven’t been able to check the code of the Product Add-Ons.
Regards,
Magenest Support Team
Hello,
The “Add to Gift Registry” button on the single product page breaks the page layout. How can i customize its position so that it doesn’t interfere with the other elements like “add to cart” button. “add to wishlist”, etc?
Hi there,
Thank you for reaching out to us
Regarding your request, please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system, and submit a support ticket.
Our developers will check and revert back to you as soon as possible.
Regards,
Magenest Support Team
Hi,
I have purchased this plugin for my client. I don’t see the option to customize the page /giftregistry.
Could you tell me on how to customize this page? Thanks
Hi there,
Thank you for reaching out to us
Regarding your request, please follow this site http://servicedesk.izysync.com/servicedesk/customer/portal/108 , register for a new account on our support system, and submit a support ticket.
Our developers will check and revert back to you as soon as possible.
Regards,
Magenest Support Team
HI! i have a pre sales question – is it possible to set only a specific payment method fot the users? I have two: online payment, and payment on delivery in cash. I just want to set online payment and free shipping cost. Thanks
Hi there,
Thank you for reaching out to us.
Regarding your questions, we have sent you a detailed answer via your email. Please check and let us know if you have any other concerns.
Regards,
Magenest Support Team
my client has purchased this theme but there is no installation guide or setup guide can you give any link to set it up correctly ?
Hi there,
Thank you for reaching out to us.
Regarding your question, please navigate here http://www.confluence.izysync.com/display/DOC/Gift+Registry and check our User Guide for more information.
Regards,
Magenest Support Team
