Magenest

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133 comments found.

Hi, the plugin didn’t create the wishlist page and there is no mention of the shortcode I need in your docs.

Hi Melissalovedesign,

Thank you for purchasing our plugin, we would be very glad to help you. Can you show detail you issues in service desk, our developer will solve this issues for you. To support you in the best way, please log in http://servicedesk.izysync.com/servicedesk/customer/portal/108 and provide us some information such as: FTP or SSH , Admin role ,Path directory install store. Looking forward to hearing from you soon.

Best regards, Magenest_Support

I installed the gift registry plugin and setup a test. The link on product pages does not add products to the gift registry. Please can you help?

https://anothercountry.mystagingwebsite.com/

Hi Anothercountryltd,

Thank you for purchasing our plugin. We have received your issues on service desk. Please send us your admin role and FTP via support portal http://servicedesk.izysync.com/servicedesk/customer/portal/108

Best regards, Magenest_Support

I’m having the same issue others have reported where nothing happens when the Add to Registry link is clicked. In the console, I noticed a couple of 404s:

.../wp-content/plugins/woocommerce-gift-registry/assets/magenestgiftregistry.js?ver=4.8.1

and

.../wp-content/plugins/woocommerce-gift-registry/assets/magenestgiftregistry.css?ver=4.8.1

The plugin directory/folder name (as delivered) is not “woocommerce-gift-registry”, it’s “magenest-woocommerce-gift-registry.v2.2”. So two solutions here: change the name of the plugin directory after it’s uploaded, before it’s activated, to “woocommerce-gift-registry”. The other is to change the url in the plugin. Obviously the latter could be over written by any update.

For the Developers: Wordpress has a handy function that gets the plugin directory name for you. In woocommerce-gift-registry.php on line 32 you have:

define ('GIFTREGISTRY_URL', plugins_url ( 'woocommerce-gift-registry', 'woocommerce-gift-registry.php' ) );

This essentially hard codes the plugin directory name as “woocommerce-gift-registry”.

If you change it to:

define ('GIFTREGISTRY_URL', plugin_dir_url ( __FILE__ ) );

it will get your plugin directory name for you.

A few other bugs I’ve found (I’ve eliminated other plugins or themes as a cause of these bugs): When adding items to the registry, it also adds them to the cart. Options for variable products are not saved to the registry. Quantity is not saved to the registry. CSS styling is off in some views. “margin-left: 100px!important;” inline on an element won’t work with all themes and can’t be overridden without JS. An option to turn off styles would be nice, then the theme styles can be used.

Thank you for purchasing our plugin, we would be very glad to help you. Can you show detail you issues in service desk, our developer will solve this issues for you. To support you in the best way, please log in http://servicedesk.izysync.com/servicedesk/customer/portal/108 and provide us some information such as: FTP or SSH , Admin role ,Path directory install store. Looking forward to hearing from you soon.

Best regards, Magenest_Support

Hi,

Sorry for inconvenience caused by our plugin. I regret that our supporters can not help you in time. They are trying to support and repair any issues on your site. I appreciate if you can delete your rating on Evanto. I will apply refund policy for you immediately. Our devs and I will improve our plugin before reupload this product to Codecanyon.

I’m looking forward to hearing from you. Thank you so much.

The Magenest Support Team.

How do I set the add-gift-registry accordion to collapse when the My Account page is first loaded? It makes it hard to see the actual gift registry since it’s at the bottom of the page.

Hi Leetilford,

Thank you for getting in touch and we would be very glad to help you. We have considered your issue and we can add one tab “Add Gift Registry” in My Account. However, it is not default feature so we will customize for you if you need. Hope to see from you soon.

Best regards, _ The Magenest Support Team.

HI,

just installed your plugin but

  • no transalation
  • no possibility to add to list
  • website running slow :(

please quick help wanted

Hi Pepaslife,

Sorry for inconvenience caused by our plugin, we would be glad to help you! To support you in the best way, please log in http://servicedesk.izysync.com/servicedesk/customer/portal/108 and provide us some information such as: FTP, Admin role ,Path directory install store. Looking forward to hearing from you soon. Thank you very much!

Best regards, Magenest_Support

juva00

juva00 Purchased

Hello, I just installed the plugin but it does not work: 1. I create gift registry 2. I signed up with the previously registered user and password 3. I am not allowed to add products. I entered the product to buy it and clicked on “Add to gift registry”, but it does not work (in the URL it only appears the symbol #) Because it does not work? I need your support as soon as possible please. Regards.

juva00

juva00 Purchased

Hello, I just installed the plugin but it does not work: 1. I create gift registry 2. I signed up with the previously registered user and password 3. I am not allowed to add products. I entered the product to buy it and clicked on “Add to gift registry”, but it does not work (in the URL it only appears the symbol #) Because it does not work? I need your support as soon as possible please. Regards.

PD: My purchase code is: eb0ecbeb-55fc-41d1-b018-44f6007b1451 – 7 Oct 2017

Hi Juva00,

We are sorry for inconvenience caused by our plugi, we would be glad to help you!

In order to support you in the best way, please create a support portal via service desk: http://servicedesk.izysync.com/servicedesk/customer/portal/108 and give us some information about Admin role and FTP. Our developers will help you solve your problem as soon as possible.

Looking forward to hearing from you soon. Thank you very much!

Best regards, Magenest_Support

juva00

juva00 Purchased

I already wrote you. I need your help ASAP please!

juva00

juva00 Purchased

PLEASE, I have an event soon to use this plugin, but it doesn’t work!! HELP!!!

Hi,

I’ve installed and setup the plugin. There are a few things that need to be changed. When you create a new gift registry, I don’t need the Co-Registrant, event or upload image as an option for the customer to select. Just Title, Name, Email, Role and password! Also once a gift registry is created, you go to a product and try to add it to your registry, it does not add. The registry stays empty! All WordPress, woocomerce and theme are up to date. The site is https://www.sensoryoasisforkids.com.au. Can you please tell me what to do to get your plugin up and running as I need it to be.

Kindest Regards Jody

Hi Sensory,

Thank you for purchasing our plugin, we would be glad to help you! Please create a support portal in service desk: http://servicedesk.izysync.com/servicedesk/customer/portal/108 and give us some information about Admin role and FTP. Our developers will help you solve your problem as soon as possible.

Looking forward to hearing from you soon. Thank you very much!

Best regards, Magenest_Support

Hi guys, I would like a refund for this product if possible. There is just way too many bugs and I need this to be perfect in 3 days:

- When you first install it, the folder name is wrong, and has to be renamed to work so all the links work.

- The add to gift registry button is not aligned nicely on all the pages making it look unprofessional.

- The layout is all messed up and doesn’t fit nice with our themes. All the column titles overlap etc.

- When a gift registry is created and you search for it and you click Buy on an item, the Cart is not viewable on the right hand side unless you go to Cart so users do not they have added it to the cart and can buy.

- The button BUY is misleading it should be add to cart.

- When an Item has been bought and the quantity is 0 it still allows users to buy (add to cart) the product again.

- The format of the emails do not use the templated version of WooCommerce emails so there is no branding or anything again making it look super unprofessional.

Sorry guys, I don’t want to give a bad review but this product is just not what i was expecting.

Hi Dearheart2016,

We are sorry for your inconvenience. Please create a support portal in service desk http://servicedesk.izysync.com/servicedesk/customer/portal/108 and give us some information about Admin role and FTP. Our developers will help you solve your problem as soon as possible.

Looking forward to hearing from you soon. Thank you very much!

Best regards, Magenest_Support

Hi, I didn’t saw this at documentation and I have to ask before buying: 1) Is it possible to the store admin full edit a gift registry? To add and delete products? 2) When someone buy a product from a gift registry list, the product is auto-deleted from that gift registry? Or it needs to be deleted manually? 3) How the store admin will know that the product bought was from a specific gift registry? At the moment I’m using the Woo Wishlist as a gift registry (not perfect for this, but helps) and at it, every product bought from a wishlist get and extra description “from SOME wishlist”.

Thanks for your time.

Hi Diogopetermann,

Thank you for contacting us! This is our document and demo http://www.confluence.izysync.com/display/DOC/Gift+Registry mygiftregistry.demo.izysync.com and you can know: 1) Admin can do anything but he cannot add a new product to gift registry 2) When customers bought a product, he cannot delete from that gift registry. And An admin can control product via 2 columns “Desired Quantity” and “Received Quantity” If you have any questions, please do not hesitate contacting us!

Best regards, Magenest_Support

Hi i am getting issues to integrate this plugin with my website toyandbaby.gopaulandstt.com

Hi smartventure30

Please create a support portal in service desk http://servicedesk.izysync.com/servicedesk/customer/portal/108 and give us some information about Admin role and FTP. Our developers will help you solve your problem as soon as possible.

Looking forward to hearing from you soon. Thank you very much!

Best regards, Magenest_Support

hi… when i put the item in my cart, do not go do cart… d2a5e49f-685c-4471-9bc0-9a402dd29fcb se this www.littlecloset.com.br

Hi Duduhangar,

Can you please describe us in detail about your issue? We are always glad to help you.

In order to support you better, you should create a support portal in service desk http://servicedesk.izysync.com/servicedesk/customer/portal/108

Let us know if you have any question.

Best regards,

The Magenest Support Team.

estudio86

estudio86 Purchased

Hello,

I need help to accomplish the following items:

First, the buttons for sharing the list, within the “my account” page, are not appearing;

Second, I need to, by clicking on “my account”, the accordion to create a new list is closed and that only the creation form appears when clicked.

I apologize if there are many errors, I am using a translator.

Thank you!

Hi Estudio86,

First, can you let us know about the version of our plugin.

Second, can you describe more detail, we still don’t clear about it. Or you can create a portal and give us some image about your issues, we will check it and solve easier. http://servicedesk.izysync.com/servicedesk/customer/portal/108 Thanks! Support@magenest.com
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