Magenest

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153 comments found.

Hi, I’m having a problem with the plugin. It’s not working well with my theme. please see my videocast and comments https://www.useloom.com/share/08bc94e87dbe4e4f900b86fd7f3a6820

thanks!

Hi @kzee06,

Thank you for contacting us and your description!

Please create a support via portal: http://servicedesk.izysync.com/servicedesk/customer/portal/108 and provide us your information about URL, admin role. We will login your site to consider and solve your problems as soon as possible.

Best regards,

The Magenest Support Team.

Hello! I can’t install the plugin it says fatal error… can you help me?

Thank you! Here you go Www.astridetgregoire2018.com/wp-admin User : wordpress. Pws:wordpressplugin

sorry here you go ftp ftp.astridetgregoire2018.com pwd 8427Lyon

Hi,

Our developers will consider and solve your problems as soon as possible. We will notify you when this issue is completed.

Best regards,

The Magenest Support Team.

Just a quick question before purchasing the plugin. I am trying to sell items that cost over $400 and would like my clients to add that to their registry but allow their friends to add small payments instead of purchasing the full item. is this possible?

Hi there, I installed the plug in but I can’t go into the actual gift registry page on my WordPress Panel. I can see the page live online, it is working well. But I need go in and tweak a few things. Thanks!

Hi SimonDice17

Please create a support via portal: http://servicedesk.izysync.com/servicedesk/customer/portal/108 and provide us your information about URL, admin role. We will login your site to consider and solve your problems as soon as possible.

Best regards,

The Magenest Support Team.

Hi there, I sent a question and got a link to create a ticket on Magenest but I do not have an account there. And it does not let me create one. Can you helop me please? When installing the plugin I can’t go into the Gift registry page. Thanks!

Hi SimonDice17

Couls you please send me admin account, FTP. Our deverloper will consider and solve your problem as soon as possible. Thank you

Best regards,

The Magenest Support Team.

wethink2

wethink2 Purchased

Hello good day

Please write the answers to the emails:

jsantofimio@wethinkmarketing.com caguirre@wethinkmarketing.com diegob@wethinkmarketing.com it@wethinkmarketing.com

We have bought the plug-in that you offer called: Woocommerce Gift Registry, we are even within the time of support, we have written 6 times and still have no answer to the error that the plug-in makes in our wordpress.

Mistakes:

When installing the plugin (Woocommerce Gift Registry) the page to search the list of other people who have registered and these people have created these lists later is not displayed.

When making a new record at the start of the session, the person creates the account, but takes it out of its automatic session, because this happens since its add-on was installed for the list of products.

Testing of the results in the console was already done during the usability of the plug-in and we can not know if the plug-in was added. Additional or if the plug-in really does not work.

If there is no problem in this regard, the complement money solution is no longer providing the functionality for which we have paid and carried a message waiting for a response from the creator of the plug-in.

Thank you

Best regard

Jhonatan

Hola buenos días

Hemos comprado el plug-in que ustedes ofrecen llamado: Woocommerce Gift Registry, aun estamos dentro de el tiempo de soporte, hemos escrito 6 veces y aun no tenemos respuesta al error que hace el plug-in en nuestro wordpress.

Errores:

Al instalar el plugin (Woocommerce Gift Registry) no se visualiza la pagina para buscar la lista de otras personas que se han registrado y estas personas han creado estas listas posteriormente.

Al realizar un registro nuevo en el log-in la persona crea la cuenta, pero lo saca de su sesión automáticamente sin razón alguno, esto sucede desde que se instaló su plug-in para el listado de productos.

Ya he realizado testing de los resultados en consola durante la usabilidad de el plug-in y no podemos saber si el plug-in necesita alguna configuración adicional o si realmente el plug-in no funciona.

Si no nos dicen cual seria la solución o no nos dan el soporte necesario necesitamos la devolución del dinero del plug-in ya que no nos está brindando la funcionalidad por la cual hemos pagado y y allevamos un mes esperando una respuesta de el creador del plug-in.

Hi wethink2

Please create a support via portal: http://servicedesk.izysync.com/servicedesk/customer/portal/108 and provide us your information about URL, admin role. We will login your site to consider and solve your problems as soon as possible.

Best regards,

The Magenest Support Team.

wethink2

wethink2 Purchased

does not respond in support

Hi wethink2,

Sorry for delay but This is a difficult and rare problem, currently our developer is trying to fix it. We will contact again just completed Thank you

Best regards,

The Magenest Support Team.

Hello, Will this plugin work with dokan multivendor?

wethink2

wethink2 Purchased

Hello good day

How do I create the page to search the gift registry list? http://prntscr.com/i79tk0 When you send the invitation via email, you do not send it.

Hola buenos dias

Como creo la pagina para buscar lista de gift registry http://prntscr.com/i79tk0 al enviar la invitacion por via correo electronico no hace este envio.

Hi wethink2

Our Plugin had featured the page to search the gift registry. Please refer at the link : http://confluence.izysync.com/display/DOC/Gift+Registry

If you would like any further information, please don’t hesitate to contact me. Thank you

Best regards,

The Magenest Support Team.

boddiebt

boddiebt Purchased

Woocommrce Gift Registry is not working at all it’s giving errors and the formatting is all messed up

Hello, Thank you for your purchasing our plugins. We have Lunar New Year holiday till Feb 20, 2018 with limit support. Please send us via email support@magenest.com. We will try resolve it after Holiday. Sorry for your inconvenience.

Hi there, I need help with the plug in. I was able to install it, enter settings but I cannot go into the actual WishList page. I also need to change a few words. How can I go about this? I recently wrote here regarding the same issue and was instructed to login to another page but I do not have username and password for it. When I try creating one, the page is not working. Thanks!

Hello, Thank you for your purchasing our plugins. We have Lunar New Year holiday till Feb 20, 2018 with limit support. Please send us via email support@magenest.com. We will try resolve it after Holiday. Sorry for your inconvenience.

jammal767

jammal767 Purchased

The Plugin works well for list building, social networking and e-mail, and website delivery. But the buying part is not working well.

As administrator of the store I can not know if the purchase came from the gift list, - the purchase is not related to the creator of the list nor to its delivery address - the personalized message does not appear in any moment so the store administrator can escverer the gift card - The amount received does not update to the creator of the list nor to the site administrator when any purchase is made - The creator of the list is not notified by email when the buyer completes the purchase.

Hello, Thank you for your purchasing our plugins. We have Lunar New Year holiday till Feb 20, 2018 with limit support. Please send us via email support@magenest.com. We will try resolve it after Holiday. Sorry for your inconvenience.

kzee06

kzee06 Purchased

I’m having problems with this plugin, please see my videocast and comments: https://www.useloom.com/share/2e1e6bb4fc2e4adb8cc140a34fb1e96c thanks

Purchase code: 2d578ad6-29f6-42dd-b5eb-567161a03872

Hello, Thank you for your purchasing our plugins. We have Lunar New Year holiday till Feb 20, 2018 with limit support. Please send us via email support@magenest.com. We will try resolve it after Holiday. Sorry for your inconvenience.

boddiebt

boddiebt Purchased

Thank you for your recent support. I have one additional problem I will email the details.

thank you

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