7813 comments found.
Hi, please reset my license, i want to move it to new domain. Thank You.
You’re good to go!
i want to install to new domain, but error
im sorry, it working, thanks
Thank you for the update, glad it is working!
Hi. Are there any other themes available for this anywhere? Thanks.
Hey
As far as I know, no, no one has created a new theme for now.
Regards,
AltumCode.
Hi, on the packages on front end, if i hover over the free packae options, i get a description for every option. On the paid packages there is no description shown
Hello, Romanius2
Thank you for letting me know about this, I will make sure to add it for the paid packages as well in the next patch!
Regards,
AltumCode.
Hello,
I am experiencing problems with the translation file.
watch this video: https://aqui.digital/erro and see the file that contains the error and the right: https://aqui.digital/erroimg
where is the error? this happens in other places too, but this was just one example.
Hey there,
The video is not working and also.
Regards,
AltumCode.
Again…
https://aqui.digital/errovidHey there,
This means that you are missing strings from your _new translation file. I don’t know which ones you are missing as this is something that you would personally need to identify and properly add to your language file.
I would highly suggest you to use the latest english.json file as a guide as that is where all the latest changes to the language file are done.
Let me know
but on jsonlint.com the file is valid normally … what could it be ??
I see no difference in ENG X PORT: https://aqui.digital/engXport
Hey there agian,
The validity of the file has nothing to do with the fact that strings can miss from the file.
Please send me your FTP + account login and I will try to check this right now for you.
FTP login sent.
Hello, I work on a site using your script and when I want to add the code in “biolink page footer” and I save my html code it is erased, but if I enter text it remains! I tried several html code!
Hey there!
Good day to you!
Please make sure that you comment from the account that the biolinks product was purchased with so that I can confirm the purchase and support availability.
Regards,
AltumCode.
Any idea what directory it would be to change the button colours? Loving the script 
Hey there!
Really glad you like the product!
All the css and custom css is in the themes/altum/assets/css/ folder! Or you can directly override the colors by setting them again in the admin panel custom css field.
Regards,
AltumCode.
any idea what the code is for me to insert that might be, sorry to be a pain
also trying to change the text of the buttons but again lost in what directory to look
I’m sorry, but there is no specific code that you can insert and change everything.
You would need to at least be familiar with CSS and the code related to the coloring and how that works in order to properly do these kinds of changes.
Regarding the text on the buttons, please refer to the documentation http://phpbiolinks.com/docs#faq
thank you so much 
Hey, I have 2 url. I have hosted site on examplelink.com and added example.link as extra domain.
Currently the user are able to generate both examplelink.com/queabcde and example.link/queabcde.
How can I stop user from using main domain as short link i.e examplelink.com . I only want them to use example.link.
Hey there,
You can’t block a user from using the main domain, as that is the actual main domain and its the default option, as thats where you installed the product on.
Regards,
AltumCode.
hallo, i can’t access admin dashboard
Hello there,
When did this start to happen?
Regards,
AltumCode.
i can’t access https://bioklik.com/admin/ but i can acces the admin page https://bioklik.com/admin/settings
If you have the Regular License, go to the admin/settings page and disable the payment system.
ok thanks
hi linking twitch is not working pleas need your support it says:
(Whoops! This embed is misconfigured. (Developers: Please check your browser console for more information)
Hey,
Please give me the exact input that you tried to enter so that I can check!
Regards,
AltumCode.
Just created a twitch link and then I copied a twitch live link and I’ve got the massage you saw.
Yes, please send me what twitch live link you tried to paste, so that I can try and understand the problem
try this one , i’ve try a lot of links https://www.twitch.tv/virus1a
Thank you!
I will check into this and see what is going on for the next update as I see that twitch has updated their Embed function.
Hello, great script by the way. I have a few question hope you can help.
1 – How can i hide features on the dashboard page that i don’t want users to know about or use?
2 – How can i find the files to edit the dashboard and biolink page?
3 – How can have the socials toggle open and first on the list?
Thanks
Where can I find the files to edit dashboard and biolink page?
Also Facebook and messenger is not working.
Hey there,
If you want to edit the template, then all the files related to that are in the themes/altum/views/ folder and you will find the dashboard files in the ‘dashboard’ folder and so on.
Also, Fb and messenger is working 100% -> https://phpbiolinks.com/demo/tutorial
Hello, how can i hide features like “branding” on the dashboard page that i don’t want users to know about or use?
Please check the previous message that I just wrote ^ _ ^.
Where is the support i’m paying for, I’m asking detailed questions and your just telling me, the files are in folder themes/altum/views/ that has over 20 files+ or more.
Where can i find the files i’m asking for???
Can you point me the the pacific files i’m asking for please, it’s been 5 days since my first message…
Hello there again,
You asked “Where can I find the files to edit dashboard and biolink page?” and I answered to you exactly:
“all the files related to that are in the themes/altum/views/ folder and you will find the dashboard files in the ‘dashboard’ folder and so on.”
The answer is literally on my previous message. “you will find the dashboard files in the DASHBOARD folder”, which is inside of the themes/altum/views/ folder.
No my questions was:
1 – How can i hide features on the dashboard page that i don’t want users to know about or use? what specific file to edit??
2 – How can i find the files to edit the dashboard and biolink page? what specific file to edit??
3 – How can have the socials toggle open and first on the list? what specific file to edit??
Hey again,
1. There are no features list on the dashboard page. I dont clearly understand what you’re referring to.
2. I just told you 2 times right now, please read the above message
3. I dont understand what you’re saying
Branding, Analytics, Seo, UTM Parameters, Socials, Fonts – where do i find the file to hide the ones i’m not using?
Oh I found it, themes/altum/views/link/settings/settings.biolink.method.php
Please can you help and tell me the specific php file to edit for the “users biolink page” i can’t seem find it?
Which page more specifically? Please give me a link example and what exactly from that page you want to modify.
Also, keep in mind that I’ve already answered your previous questions and you did NOT wait 7 days to get an answer.
My first message asking the same question is from 7 days ago, take a look above I’m not making it up am I. ^
How can i find the files to edit the Biolink page? “For the third time now!!!”
The standard Biolink page users get once they sign up.
Like – https://phpbiolinks.com/demo/samir
The social icons when clicked using a mobile phone don’t seem to work properly, you have to tap the icon a least a few times before it redirects you to the page if lucky.
I would like to edit the social icon links, make them in to big buttons with titles, as the way you have them don’t work 100% of the time.
I’ve told you already in the previous comments that all the templating is found in that specific folder and I also gave you the folder to the dashboard as you’ve asked for that.
The path to the actual biolink page files could’ve been found with a simple look in those folder by their actual name, as I’ve already mentioned multiple times.
themes/altum/views/link-path – here you can find everything related to the Biolink page.
You keep asking questions regarding customization of the product, which you must understand that it is not something that Support is covering for. Even though it is not covered, I still answered to you and gave you indications where to look for.
Did you find what you were looking for?
No i’m not asking about customisation, I’m trying to fix something that don’t seem to work on small screens 100% of the time, and needs to be fixed or it’s we can’t use this script.
The social icons when clicked using a mobile phone don’t seem to work properly, have you tried it yourself, and your telling me it works without a problem?
Yes, I did try it myself and there is no problem with the icons on the mobile. What do you mean exactly with “don’t seem to work properly”?
I am more than open to fix any problem that appears on the product, but what you just said above is this:
“I would like to edit the social icon links, make them in to big buttons with titles.”
So your telling me it’s working fine with no problem when you click on the icon????? i have to tap over 5 to 10 times before it works.
Hey there again,
Yes, this is what I was telling you.
Either way, I just submitted an update and will be live in a while that will make the click box of the icons larger for better click-ablity.
Hi, what is the different about custom domain for admin and for user?
If custom domain for user, how they pointing DNS?
Will admin give them CNAME & A record to setting in their DNS?
Thank You.
Hello you are deleting my messages and you do not give me an answer
Hello there,
No one is deleting any of your messages.
You just posted a question 2 hours ago and the support time states that it can take up to 5 days for support.
Here are your questions: https://codecanyon.net/comments/24508294 and again, no one is deleting them.
Hello there,
When did this start to happen? Please give me more details to work with.
Regards,
AltumCode.
Hey there,
Please send me your website link and FTP details through the sidebar contact form on my profile and I will check it.
Regards,
AltumCode.
Hello I would like to hide the option “custom domains” and the option to add “Mail Signup” to BioLinks pages.
I want to hide it so that users cannot use them. How can I do it?
I would also like to know how I can hide the “Choose your package” option from the home page
hi?
Hey there,
1. Disable the custom domains function from the admin panel website settings
2. app/includes/biolink_link_types.php and remove the , ‘mail’ part.
3. themes/altum/views/index/index.php
+ in the changelog you said (- Implemented Full RTL Support ( configurable from the language file ) ) But here in the comments I found that it doesn’t support the RTL?
Yes, in the changelog it said that because it was an older version and that had RTL.
You should make it supporting RTL to get more sales… I’ll buy it if there’s an Arabic Language support
Hello there,
Unfortunately, RTL is not present right now and there are no near-future plans for RTL.
Regards,
AltumCode.
All Spotify links show “no healthy upstream”, even on the demo site. Any idea why?
Hello there,
Please paste here a spotify link that you tried to add and it doesnt work.
Regards,
AltumCode.
i need full installation pleas
I don’t understand what the “Customs Domains” are for, could you explain it to me? In the tutorial I have not seen information about it
Hello,
Custom domains are for more advanced usages. This function allows you or your users (if you offer this to your users) to add extra domains to the product and create their own biolink pages or shortened links via those new domains.
For example: If your product installation runs on domain.com, you can create a domain.com/profile-page biolink page. With the custom domains, you can add a new domain, lets say domain2.com and create biolink pages on that domain as well, like domain2.com/another-profile-page.
Regards,
AltumCode.
Thanks for your answer, I think I have understood it a little better but you don’t have any tutorial that explains how to do it?
There is an explanation about it in the documentation but this is an advanced process and depends on each webhosting and domain providers.