4906 comments found.
Hi. The plugin looks nice. Two pre-buy questions.
1) Is it possible to replace a customer uploaded file ?
2) Is ist possible to set a min. file size (dpi or mb) and file type
Thanks for your reply.
- I’m sorry, it is not possible
- yes, you can set them
The plugin has a demo site where you can fully test its feature in order to be sure it actually fits your needs and expectations before any purchase. If you need further info, feel free to ask!
Allright. 1. And if i use dropox as a source can i change the file (samefilename) or directly on the server ?
Yes, if you manually overwrite the file, it will work. Files are stored in the wp-content/wcuf/{order_id}/{product_id-variation_id} folders (in case of dropbox, the folder structure is the same).
Couple of presale questions: 1. When the purchase is complete, are the uploaded files saved in a different directory? 2. Can we (somehow) see a relationship between the uploaded files and the purchases (in other words, can we connect the uploaded files in the saved directory to specific purchases: these files are related to these purchase, those files are related to those purchase, etc…)
- yes the are moved from the temp directory to the final directory
- yes, the directory that contains the order uploads has as name the order id. Uploads are stored in subfolders that have as name the product id to which their refer
Very nice! This is actually the difference between a professional design and a sloppy design. I am sold, will buy!
Glad to hear that! 
Please consider also to leave the 5 stars, I would really appreciate!
Have a great day!
Peace, I’ve been using your extension for about two years now with no problems .. Suddenly there is a problem with uploading pictures .. It doesn’t upload them .. So I purchased an updated extension and replaced the old one .. But for some reason the new extension is inactive – or actually stuck and unable to activate it. Nothing happens after activation attempt .. I’d love to support them as soon as possible .. Thanks
Hi,
it may be due to a 3rd party plugin interference or just to a browser issue.
Could you please try using a fully HTML5 compliant browser like Chrome or Firefox and report me if you still experience the issue?
If it doesn’t help, please try disabling all the other 3rd party plugins.
Let me know!
I turned off all the extensions .. Still can’t run it … As mentioned the extension worked with the same extensions and on the same site for two years .. Recently there was a problem and the pictures did not upload so I upgraded the extension but now can not activate it .. Need help .. Thanks
Are you using a fully HTML5 compliant browser like Chrome or Firefox, yes?
The only thing that I can do is if you send me via private message (click on my name and then use the low-right box) the following data:- your email address
- full admin access to the wp-admin area
- FTP access
- username and activation code
To perform the activation and try to analyze the browser error console to see if any info is reported.
hi, yes, i am using a fully HTML5 compliant browser like Chrome or Firefox
Thank you, I got your email but I get a 403 forbidden error if i try to reach the address (it may be also the cause that block the activation)
Please check your inbox for more details! Thank you!
Ok it was blocked Try it now ..
Yes, as suspected the issue is related to the 403 error.
I’ve analyzed the page and the javascript library used by the activation page is not loaded. If you try in fact directly accessing the script https://www.yaelman.co.il/wp-content/plugins/woocommerce-upload-files/js/vendor/vanquish/activator.js you will get the 403 error
https://www.dropbox.com/s/uw8u2y9ohgjyv8e/wcuf_js_loading_issue.jpg?dl=0Please make sure that your installation properly servers all the needed assets and you will no longer experience the issue.
Hi I don’t understand I would love to have a more detailed explanation and one that can help me solve the problem … I never had a problem running extensions on this server .. It’s pretty urgent .. The site has been working with your extension for about three years and is not working now
Unfortunately, there isn’t much I can do. It seems that your server has some issues with serving that file. For this kind of matter, however, you should contact your server maintainer.
If you are using any security plugin (I see you are using wordfence) make sure it is not blocking the serving of those files.
The issue is exactly the same I got when I was trying to access the wp-admin page (403 error). So, what I can suggest, is to apply the fix you performed to let me access that page even for all the plugin assets files (javascript and css files).
Hi no plugin interfering because I checked after I turned them all off I’ll check with the server company
Hello, I installed the plugin on my page in Spanish. I was able to change all the texts, but I cannot modify the Spanish, the warning that prevents the exit of the web page before loading the files. Would you be so kind as to offer me some way to solve it? Thank you so much!
Hi,
For static strings you have to create a .po file for your language. To do that, do the following: edit the woocommerce-files-upload.pot file you find inside the language folder using a po editor (like https://poedit.net/ ), create a .po file for your language and translate the strings you need and save. It will create a .mo file that you have to save back with the .mo file into the language folder. The .po and .mo file must be named as woocommerce-files-upload-ru_RU.po and woocommerce-files-upload-es_ES.mo (where es_ES is the language code for Spanish)
Hi,
I just sent you a question regarding installation failure. I have figured it out and it is working now.
Thanks, Wei
Glad to hear that!
Have a nice day!
Hi,
I just purchased a license for WooCommerce Upload Files. After I download the zip file and the installation failed in woocommerce. Any solution?
Hi,
Is there like a shortcode or something that I can use to link to the “File Upload” section for each product?
I say this because I want to have a dropdown option that can show/hide another personalise button toggled with the upload file button, and it will show/hide the buttons based on the users selection. Currently its showing both.
No I’m sorry, the plugin is not designed for that
Hi,
Is there like a shortcode or something that I can use to link to the “File Upload” section for each product?
I say this because I want to have a dropdown option that can show/hide another personalise button toggled with the upload file button, and it will show/hide the buttons based on the users selection. Currently its showing both.
I don’t know why, but it makes my product page slow. How to make it faster?
I’m sorry, you cannot. The plugin in order to set up its subcomponents and to implement its features has to perform some computations.
Computations don’t come at zero cost and if the software is executed in a server with inadequate performance (like a virtual shared web hosting service) the user may experience some slowdowns, especially if using it in conjunction with others.
IFf the software had no impact on performance for hosting company there would no need to offer different hardware solutions.
What I can suggest is to switch to a more powerful hosting service or to try to reduce page load times through a caching system.
First question; if they upload an image and then don’t complete the purchase, is the uploaded file saved to my server?
I don’t want random people uploading images.
Second, if I need to move the image upload to the thank you page so that the upload is after the purchase (this is if the uploaded files are saved even when the purchase is not completed) is there a way to edit the page with a button to return them to the home page?
What do I need to edit? I want to have something that says “Upload complete and send them back to the hope page.
Hi,
the temporarly files are deleted every hour. You can increase/decrease that value trough the Options menu.
If you wish to add a custom button to the upload area displayed in the thank you page, you can add a custom html code in the “text showed after the upload has been completed” while configuring the field: https://www.dropbox.com/s/lsld9neiuw84nb6/wcuf_text_after_upload_2.png?dl=0
There is no need to edit the plugin files!
ok, so that means that the uploaded files are considered temp files until the purchase it completed, is that correct? and where are these temp files stored?
Yes, exactly. They are stored in the wp-content/uploads/wcuf/tmp folder
excellent! thanks a million!
You’re welcome
At last but not least: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/28dae6pnqvbccmm/rating_area.jpg?dl=0).
Have a great day!
can I restrict the product upload to display only if they have a product that needs an image, I have a number of products that should not have any uploads.
Yes, use the special visibility restriction by product/category: https://www.dropbox.com/s/wn5g6wzomx3vjv7/wcuf_visibility_6.jpg?dl=0
In this way, the upload field will be visible only for the selected products/categories!
P.S.
please remember the rating, it would help me a lot!
.
Hello, Could you please tell me how to remove the red crosses next to uploaded files. Il feels that the file hasn’t been uploaded. Instead of a red cross, there should be a green check! Let me know what can be done. Thanks a lot. Nathalie
Hi Nathalie,
that red cross is used to remove the uploaded file. In the case of multiple files, you can delete a single file by just clicking that icon!
Thank you however for reporting your consideration! I’ve just released a new version that now uses a different icon! It now is a trash bin, so it purpose should be more clear!
You can manually download the new version via CodeCanyon or receive as an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ). To manually update just deactivate and delete the old plugin version and then install the new one. Don’t worry you won’t lose any data
Give a try and let me know!
Hi, Thanks for the quick feedback. It is great. I did the update and it looks much better. Wonderful!
Two more question. My upload file is on my ckeckout page only. 1. How can i test it without really proceeding to ckeckout and payment. 2. Not clear how to retrieve the uploaded files. I ckecked the box “Attach uploaded file to admin notification email?” but how can I test if it works? I use gmail, can i get 25MB email or 10MB email?
Thanks a lot for your help.
Nathalie
Glad to hear that
- You could temporarily enable the “cash on delivery” payment method, place an order and then disable it. So you can test the checkout workflow without the need to make a real payment!
- If the files won’t be attached to the notification email (due to their size), you will, however, find in the email body a link where to download them: https://www.dropbox.com/s/brv7dxkk88g47hu/wcuf_notification_email.jpg?dl=0 Furthermore, accessing the admin order page, you will find the file there: https://www.dropbox.com/s/oarknqi5aitn6to/wcuf_admin_order_page.jpg?dl=0
Regarding the latest point, to test the email notification you can temporarily enable the upload field visibility for the “order details” page and then perform some upload from there!
Great. So glad to have answers… Very Helpful. THanks
You’re welcome!
please remember the rating. It would help me a lot and I would reeeeeeeeeeeeeeeeeeally appreciate!!!
oKKKKKKKKK
Thanks!!!
Hello, I purchased this item and installed it. However it is not showing up on my site when I add it to a product page or category. Also it is changing the way part of my site performs. Please help
Hello. Please make sure you have enabled the option to show the field in the product page. Make also sure that you have not enabled any option to restrict the field visibility (by user role, payment gateway, order status, etc).
In the case of variable product, note that you have first to choose a variation and the plugin will load the upload area for that variation.
Regarding the “ho the way part of your site performs”, what do you mean? Note that the plugin to set up its components and features has to perform some computations, and those computation doesn’t come at zero cost. So make sure you are running your web server on an adequate hardware.
Awesome! I was able to get it to work however for some reason it is causing my off canvas cart to expand to the full width of the screen. Any idea why?
It could be due to a CSS interference. However, without any further clue, it is quite hard to say.
If you link me the page where you are experiecing the issue and some screens showing how it should appear, I can perform some further investigation and suggest a solution (if possible).
Thank you!
i used the purchase code for test site. but now i need to use same plugin for my main site and deactivate for test site. i already deactivate the code from test site. but it shows code is still use on that site. can you please help me to deactivate code from that site. so i will use it for main site
Hi,
you can safely activate in the main site. The activation system allows you to activate the plugin in two distinct domains (one for testing purpose and the other for production). Furthermore, for each domain, you can reactivate unlimited times (including subfolders and subdomains).
can you give me the way to deactivate the purchase code from one site so i will activate into another site. or you can refresh it on your end.
You cannot. Envato usage license allows you to use the product in one end product, not one end product at the time. Once activate you cannot deactivate. For any license related question, please contact the Envato staff.
i already raise the ticket to Envato staff but still no reply from their side. can you please check about this issue.
I’m sorry, I have anything to check. Licensing is managed esclusevely by Envato staff.
I am interested in this plugin but have few questions before I can buy:
1. Is it possible to make the up-loader field is shown to customer after they have added the product into the basket?
2. Can the upload be on a pop up?
3. Does it have proofing system? I mean you can click to preview to accept or reject your upload.
4. Can I setup margin or size of a business card then when a client uploads the artwork it shows if the size is okay or if it runs outside of margin. The way it works with PRINTING websites
5. If a PDF is uploaded is it possible to preview content before submitting order? like to click and see in light box.
6. Is it possible to make upload required for some product and optional for others?
7. Can I specify how many uploads per product? so that each product has a its own number of files. like others have 1 some 2 or more?
Please use the demo site to check how the plugin works and to see if it actually fits your needs and expectations.
I guess since you are the developer should know which features are covered if there is one not covered. You can tell me which one then I will decide.
Or also if you offer customization for any feature that might not be covered
Can we have an option that allows for the website to email the file name , but not the preview? We have customers that send in lots of large files, and it’s causing us extra load on the servers when the customers view their email, since it pulls from the server.
It’s this option here that just has a yes or no: Show image previews and file names list on Email products table
Hi,
to do that just edit the email_product_uploads_preview.php template file you find inside the template folder.
if(false)
$exists_at_least_one_non_image_to_list = false; if(false) foreach($current_product_uploads as $upload_id => $upload)
No, that’s a line 6.
It should look like this: https://www.dropbox.com/s/l6kh9a5f2yh2eb0/wcuf_email_template.jpg?dl=0
Thanks. My php editors are showing extra line breaks I think.
No problem, you’re welcome!
If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/28dae6pnqvbccmm/rating_area.jpg?dl=0).
Have a great day!
Hello there,
I just buy this the the woocommerce upload file plugin and activate it. But I have some problems with the Upload file configurator. It shows me some javascript errors. Please help me to fix this issue.
Best regards.
Hello,
it seems that a 3rd party plugin is including its javascript libraries in all the admin pages (including the upload configurator page) instead of just in its. This may cause an error preventing the browser to properly execute the Woocommerce Upload Files javascript libraries.
Please go to the Options menu and enable the Force reloading 3rd party javascript libraries option. Once done, try again accessing the configurator page to see if you still getting the error.
If you still get the issue even doing so, you need then to find the interfering plugin. Disable all the 3rd party plugin then enable one by one until you find the one that raise the issue. Once done, you should report to its developer in order to fix it!
Hi,
Where can I find a list with update history details?
The plugin changelog is reported in the plugin description page, you find it in the bottom.
I have in my WooCommerce Upload Files Plugin a windows for info: “Some of your installed plugin are generating javascript errors that MAY prevent WCUF configurator to work properly. Fix or disable them. Error type: TypeError: jQuery(...).contextualInfo is not a funktion On script: https://www.bewerbungsfotos-nachbestellen.de/wp-admin/admin.php?page=woocommerce-files-upload Line: 961 To DISABLE this warnung message, go to Option menu and disable the `Show warning message´ option.
My mailadress is webmaster@digital-webservice.de Heiko Hennig
Thank you for help!
Hi,
As you can read from the error message, it seems that a 3rd party plugin is generating a javascript error that may prevent the configurator page to not work.
If you are able to create, edit, and save fields, you can ignore that message.
Otherwise, try going in the Options menu and enable the Force reloading 3rd party javascript libraries
If it doesn’t help, you need to identify the interfering plugin that is including its javscript files in all admin pages (including the configurator page) instead of including in its pages.
To do that: disable one by one until you find the interfering one. Once done, you have to report to its developer.
Ok Thank you. I have not Button “Force reloading 3rd party javascript libraries” in my Option. Ok I have version 44.3. Is this the newest? Do you automatically update? How can I update this? Is there always the latest plugin to load in my account? Do I have to delete the old plugin beforehand and then reinstall it? Are my texts and settings still there?
The latest version is the version 54.5 version.
ou can manually download the new version via CodeCanyon or receive as an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ). To manually update just deactivate and delete the old plugin version and then install the new one. Don’t worry you won’t lose any data
OK thanks! The manual update worked thanks! I didn’t make it through the plugin. The token is wrong. I logged in with my dial-in details and registered an app. But I don’t understand the connection to my upload plugin. No idea!
Actually the update plugin is developed by Envato staff, in case of any issue you should contact them 
At last but not least, I would ask you to support me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/28dae6pnqvbccmm/rating_area.jpg?dl=0).
I rated you again. My name is at the end (heiko1974). I am very grateful to you! I got the update manually. I have the new version. All dates are still there. Super. I found the item under Options and set it to YES. Now the error message is gone. Brilliant!
I got the last update with the plugin. THANK YOU!
You’re welcome! And thank you for the rating!
“Flexible Shipping” That’s the name of the plugin, which triggers the error for me. I have just gradually deactivated all plugins and if I deactivate this, the error message no longer appears in the upload plugin. So you were right. I now write to this programmer and describe the problem. Thank you again!
Thank you for letting me know the result of your investigation! I’ll hope they will fix it!
Meanwhile, have a great day!!
Hi,
It is possible for the user to upload either a file or only a comment (without file) ?
Regards,
Hi,
I’m really sorry, it is not possible. The plugin is designed to manage files (that eventually can have a feedback text associated with), not just texts.
ok thanks
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