723 comments found.
Guys, I advise you not to buy this script regardless of what they say, I bought it years ago and I already bought many others, some good and others that were not even worth looking at them, however I always installed all of them without problems. This one always needs support, you start to install, ask for the purchase key and email. you put everything right, but it doesn’t advance, the support has passed and you have to pay for support if you want the site to work, if you buy never change your hosting, or you’ll practically pay for the script again, because it’s done so that you always need the author for the installation. And then you pay again. It is expensive and not worth it, because even the email is not part of the site, you have to use an exterior, so they make more money with you. It’s a little wheel, you just give them money and updates, they’re nothing. Think what you want and do as you wish, but there are much better marketplace sites of this type out there with much better quality, some more expensive, but worth it, others cheaper but better than this one. DO NOT BUY !!!
Sorry to hear that, you are not happy with our services. But you are taking this in the wrong way. Let me explain to you, the free support has been expired. You have purchased this product year back, and after purchase, we give 6 months Free support for that product, after 6 months you have to pay a minimal fee for that. When you will renew the support, we will be able to help you with the Theme Portal again.
the admin site (login) it’s out, please fix!
Hello There, Can you please check this, it is fixed.
what’s login and password?
Please check the website login page, the username and password are already filled in the fields.
now yes: Thanks
If you need any further assistance, you can also mail us at support@himanshusofttech.com.
How does recurring products work? Is there a cron job that needs to be run?
Hello There, There is no recurring model for product in Themeportal. Thanks.
Doesn’t themeportal have vendor plans? Is that a one time purchase?
Hello There, Themeportal also has vendor model ,where vendor can also upload their product and admin earn commission on vendor products sale.
Is that possible to set more than 1 coupon code for 1 product? I tried your demo but can’t do it.
Hello There, No you can not use multiple coupons on one product.
but if I want hide my video or general content in shop and show this only after buy, it’s possible?
Hello There, Can you please mail us at support@himanshusofttech.com, our tech experts are there to help you.
your backend does not have logins details
Hello There, Can you please check now.
An uncaught Exception was encountered Type: Exception
Message: Session: Configured save path ’/home/kamleshyadav/public_html/themeportal/live-demo/system//cache’ is not writable by the PHP process.
Filename: /home/kamleshyadav/public_html/themeportal/live-demo/system/libraries/Session/drivers/Session_files_driver.php
Line Number: 143
Backtrace:
File: /home/kamleshyadav/public_html/themeportal/live-demo/application/controllers/Authenticate.php Line: 9 Function: __construct
File: /home/kamleshyadav/public_html/themeportal/live-demo/index.php Line: 321 Function: require_once
fix and update me
Can you check, it is fixed.
Already gone the third day as you can’t solve the activation problem! I ask you to activate as soon as possible … Make it so that I can always activate the Theme Portal Marketplace I bought … Already tired of you !!!
we have already replied your ticket and solved the issue as well
You did not solve the problem! I can not activate. Sent a letter to the post office. Please answer …
Hello , do you have skype , lets connect there and sort it out , mine is hsoftxml
You write that the answer will be within 24 hours, but 28 hours have passed and I have not received an answer … You can’t work like that !!! If you do not answer via E-Mail, I will write my question then here: How did it happen that my key does not work after two years, although I install it on the domain on which I bought this store. Or do I not understand something? Should I still buy an annual support for $ 32? Passed can you please verify the purchase: https://pixelnx.com/verify_envato_purchase/. They sent you screenshots of code twice, but no one answers! Please answer all of mine: Ticket ID: 10181, Your Ticket ID: 10184. If the answer is not within 24 hours, I will write a complaint to Codecanyon and Envato Market that you are a con!
team looking into it not allow us few hours
Already gone the third day as you can’t solve the activation problem! I ask you to activate as soon as possible … Make it so that I can always activate the Theme Portal Marketplace I bought … Already tired of you !!!
We have already resolved the issue , kindly check the ticket mail
You did not solve the problem! I can not activate. Sent a letter to the post office. Please answer …
the problem is solved now ? yes
Support is very long! Please activate my key … I sent two letters to the mail, created several tickets, I have been waiting for an answer for 9 hours …
Hello There, I apologise, please have patience our support team will revert soon.
Blogs not work means when click blog then not show text
Hello there, Can you please contact us at support@himanshusofttech.com. Our Tech Experts are there to help you.
Hello, will you add the Paytm payment gateway please in next update?
We have not planed for this, if you need any extra payment gateway you can contact us at: support@himanshusofttech.com. Our Tech Experts are there to help you.
Hi, I am Not able to install latest version. Emailed you as well. Appreciate your feedback. Thanks
Hello, As I get the revert from the Support team, that they have resolved and update via mail. Can you please check once. Let me know if you still face any issue with this.
Hi, it is set up but I have a BIG PROBLEM.
I am trying to add a description while adding a product which has codes in it. But it doesn’t seem to take the texts with codes[html,css and others] But when I tried adding it to your script,It takes it..
Your Script where i tried adding my description: http://themeportal.kamleshyadav.in/backend/item/1month/915234Can you help me why this is happening???
Please fix my issue as it seems you have installed the OLD theme instead of the new one or something else? You quick help is appreciated..Created ticket but no one replied yet since 2 days.
Looking for a quick reply please
Thanks
Hi, We are very sorry for the delay in response. Kindly drop an email regarding the issue on support@himanshusofttech.com . Our support team will get it resolved asap.
HI! Nice work, but I have one question before purchase – I’m very interested in the Multiple Vendor Version like here – https://themeforest.studio/ – you have a very affordable price, basically such scripts are very expensive. If I buy the script now as it is, how soon will Multiple Vendor Version appear? Thanks.
Hello There, It is already a multi vendor script.
@alibedog that’s just success message, there is no download file it’s just success message. It’s clear “you can access the product from your dashboard.” , if you havent made the payment you will have nothing to your dashboard to download.
Just making it clear.
Thank you @maldboy88 for making that clear to him. 
Not able to install latest version
Hello there, can you please mail us at support@himanshusofttech.com. Our technical experts are there to help you.
hi, you have bugfix
step 1. put your cart any item step 2. select to purchase from YandexMoney ( go to the payment page, then click on the back button) step 3. In u browser go to site.com/pages/success_payment step 4. and take profit http://site.com/dashboard/purchased
according to the code, you do not check the response from the payment system about the receipt of funds to your account. You have to fix this ridiculous mistake.
Hello, Can you please mail us at support@himanshusofttech.com. Our technical. experts are there to help you.
Before making any purchase, please go through the comment…this is the gang of fraud people. Script is useless, if your support expires then this guy will expire the purchase code as well. This script has no lifetime validly, instead only six month. Also script is 2 years old, they are just re-uploading the old script again and again to show this is updated.
Hello ukmsoft , what problem are you facing , its easy to blame , lets discuss the issue and will give you a solution
hi just saw your demo add product page was hacked.
Hello, thank you for updating us. Now all good, please check.
Pre-purchase questions:
1. PayPal/Stripe?
2. Download manager?
3. API for license keys?
4. Reviews section?
5. Support section?
6. Deposit system?
How does subscriptions work? User have download limit per week or month?
Also please fix the demo so I can check before I buy, some bugs:
http://themeportal.kamleshyadav.in/price-per-product-based-marketplace/ (button text missing and js error on item pages)Thanks.
Also for subscription-based, is there anyway to make some files one-time payment only. For example, some files can only be purchased with subscription and others can be purchased individually?
if not, is it easy for developer to integrate that function?
Hello, can you please mail at support@himanshusofttech.com, Technical experts are there to help you.
I have relocated to a new webhost. In doing so, I conducted a new install, of my Themeportal script on the new host, however, now I cannot get past the “Verify Your Purchase” point, even though I have provided the correct purchase code. NOTE: This is not an “additional” or “second” install, as the domain remains the same, just a new host.
Hello, can you please mail at support@himanshusofttech.com, Technical experts are there to help you.
kamleshyadav, I emailed support two days ago, as requested and I’ve heard nothing back. If you check your reviews, I’m one who gave you a glowing 5-star review. I need help on this…please.
I have now been DAYS without help from the script author or support, so now I’m filing a complaint with Envato. I regret ever leaving you a 5-star review.
Hello, Can you please mail again on the given mail ID: support@himanshusofttech.com. I have updated my team about this, they will definitely reply you.
Sent…..again.
We have already replied to you, can you please check your mail and support desk once.
kamleshyadav, I have NOT received a reply from ANYBODY, except you, here in the comments section. “Support” has never replied to ANY of my emails. Somebody, somewhere is lying and frankly, I’m fed up with it. It’s a matter of the purchase code no longer working and I bought the damned script.
I’m filing a complaint, today, with Envato. You’ll know when I do, as I will change my review of the support that is offered. Zero.
We have again replied you on the given email, is it possible to connect through the skype? I will personally help you in that.
Having made 42 purchases, over the years, with CodeCanyon and ThemeForest, I find it most curious that I have received and continue to receive updates from other authors. Also, I receive a notification when you, kamleshyadav, reply to my messages.
However, I have not received a single communication from this supposed “support team.” And no, I do not do Skype, as I am on a satellite connection with limited bandwidth.
Can you please verify your qpurchase once: https://pixelnx.com/verify_envato_purchase/ And please share me the purchase code after completing this process.
I have a token key but share it where? You’re obviously not receiving email at your “support” email address and I’m not sharing my token key here.
Okay, it’s been submitted along with my purchase code.
Your support has been expired 3 years ago, can you please renew the support Please.
No thanks, as my purchase code should still be good three years after buying it! If you read my first notation, THAT is my only issue.
You have to renew the support, as the support is been expired.
I’m not effectively buying this script again to “renew support.” The purchase code, after one buys it, should NEVER expire!! That’s what we refer to as “highway robbery.” The script is nothing more to me than useless garbage now. And the support for it is worse than that. Don’t worry though, I’ll never make another purchase from you or recommend you ever again.
Sorry, but you are taking this in wrong way. Let me explain to you this. Your code is not expired, the support desk needs to be renewed, then only we can give you support. You have purchased the product 3 years back, and after purchase, we give 6 months support free, after 6 months you have to pay a minimal fee for that. When you will renew the support, we will be able to help you in your script.
So, buyers BEWARE. The purchase code for this script DOES expire!! That way, you must renew support to have it work again. This is a farce and a racket. Yes, I understand, all too well.
You are not getting my point Sir. Can you please have a look on the video https://youtu.be/NJ5qm2FnSX4. Your code will not expire, it has a lifetime validity, but the support youa re taking from has validity. Have a look on the product’s buy section(here is the screenshot: https://d.pr/free/i/yrHtvg), which is clearly mentioned that we are giving free support for 6 month after purchase. But after 6 month, if you want some help in that, then you have to renew the support. And when you will renew the support we can definetly solve you issue you are facing with this. Hope you understand now.
