130 comments found.
Hi, how do you add a $ and commas to value points in a charts so the value of $1,530,325.64 does not display as 153032564 for example ? thanks
Hello mstell540,
to add the currency in the ticks of the axis you have to set ”$” in the X/Y/Y2/RL Scale Tick -> Prefix option (the proper axis X or Y or Y2 or RL depends on the specific chart).
to add the currency in the tooltip you have to set ”$” in the Tooltip -> Before Value option.
A custom thousands separators (comma or point depending on the convention) is a feature not present at the moment in the plugin but that will be included in the next plugin update. You will receive an automatic email from the marketplace when the update will be published.
Hope this helps. Let me know if you have any questions.
Hi guys, We’re using MoveDo theme which has full page scrolling sections. When using your plug-in the javascript isn’t firing correctly. Any ideas? try this link, it has scrolling sections, with a chart on each section, you will be able inspect and see the canvas, but you will notice the chart javascript doesn’t fire.
https://infographic.greengage-env.com/dan-test/Thanks PH FTP
Hello paperhatftp,
the JavaScript part used to instantiate the charts added in the page with UberChart is not present in the https://infographic.greengage-env.com/dan-test/ page.
If you want to find a reason for this and possibly a solution please create a temporary WordPress account for us, so we can inspect your WordPress environment and provide you a precise answer. (contact us privately via the “Support” tab above for this)
If instead you prefer to receive a refund without our inspection simply submit this form and indicate that the plugin can’t be used in your specific WordPress environment. We personally handle the refund requests.
Hope this helps. Let me know if you have any questions.
thanks, I’ve sent you a log-in credentials.
Can we do drill downs or can you add this functionality?
Hello slcsb,
there are no drilldown functionalities at the moment. I added your request in our issue tracker so that will be considered for future plugin updates.
Let me know if you have any question.
UberChart 1.20 has been released
UberChart has been updated to version 1.20, more information on the changes applied with this version are available in the “Updates” section of the item description.
To update please proceed as follows:
- In the Plugins menu click “Deactivate”
- Update all the plugin files via FTP
- In the Plugins menu click “Activate”
If you have any questions feel free to ask.
Never-mind.
Ok. Let me know if you have any questions.
Ok I do…..how do I set the increment to 1000 and make it dollars, and keep the currency formatting…...and how do I set the size on the vertical span? Thanks!
Hello slcsb, I replied directly to your email. Please continue on that thread for technical support. Thank you.
Or Can someone recommend the best solution. Plugin
Hello svenne,
UberChart doesn’t support flow charts. My recommandation is to ask in the “Looking For” section of the forum:
https://forums.envato.com/c/project-making/am-looking-for
Hope this helps. Let me know if you have other questions.
I’m in the process of getting to know this plugin and it looks very impressive. I ran into an issue along the way that might be worth mentioning as I didn’t see it covered anywhere else(?) Litespeed cache plugin option “Load JS deferred” causes the charts not to load in the frontend. Uberchart’s backend preview still won’t work though, are there any known conflicts that causes this?
Hello gazook,
thank you for your appreciation.
The Chart.js library (the JavaScript file defined with the Chart.js Library URL plugin option) should be loaded before the actual use of the library, which is done in the plugin footer. If you defer the loading of the library the instantiation of the charts doesn’t find the library files.
An option that allows you to start with the instantiation of the chart after specific DOM events will considered for the next plugin update, so that the use of optimization plugins that alter the way the JavaScript file are loaded will be possible.
If you want to contact us through the “Support” above and include in the email thread that will be started an export of your configuration of the Litespeed cache plugin and specify where is the “Load JS deferred” option would be useful. So we can reproduce the exact environment when this option will be actually developed.
Let me know if you have any questions.
[presale] we have in our order (woocommerce) some custom fields with start and end data. We want to show this in a line graph inside a invoice. Can this be done?
Hello whitetornado_nl,
the charts generated by UberChart should be manually created in the UberChart -> Charts menu and then added to posts, pages or custom post types through shortcodes or Gutenberg blocks.
In case you want to generate a chart based on existing meta data you have to find a specific plugin (for example a WooCommerce plugin that considers these meta data to generate a chart) or manually implement your solution by using a chart library and the existing meta data of the post.
Hope this helps. Let me know if you have other questions.
Hello, I’m wondering how to “sticky” the tooltip so it’s always displayed and not only when you hover over the specific bar.
Hello Coorsec,
sorry for the huge delay with this answer but we totally missed the email from Envato with the notice the last week.
the JavaScript library used to plot the charts doesn’t include an option to make sticky tooltips. I saved your feedback so that in the future plugin updates we will be checking if this kind of behavior can be achieved through customizations of the JavaScript library.
Hope this helps. Please let me know if you have any other questions.
I cant seem to update the individual column perimeters… If I remember correctly you would select the column you want in the edit chart section and it would update the dataset section to the right and you could adjust things… But my just stays stuck to label 1
I just want to change the colors of my charts
Ok never mind… figured it out that you just keep adding colors… thought this worked differently before…
only last thing… is there a way to have the data values displayed on the legend is addition to the name?
I have the legend set to the left but its to high… is there a way to center it to the chart on the left side using css?
Thanks!!
Hello actionTurtle,
only last thing… is there a way to have the data values displayed on the legend is addition to the name?
the legend displays only the names of the datasets with the related colors associated with the datasets. In the legend section the values are not displayed because it’s a section dedicated to represent the datasets and not the single values.
I have the legend set to the left but its to high… is there a way to center it to the chart on the left side using css?
The charts are plotted on the HTML Canvas element and the CSS doesn’t have any effect on this context.
Since the JavaScript library used to plot the chart doesn’t have an option to vertical center the label the only way to achieve this is through a customization of the library or by creating a JavaScript that moves the position of the legend. These are a couple of references to give you a more precise idea of the process:
https://stackoverflow.com/questions/29675279/how-to-style-canvas-elements-with-css
https://stackoverflow.com/questions/6199018/moving-objects-on-html5-canvas
Hope this helps. Let me know if you have other questions.
hmmmm… Yea seems like a lot of work for something that should have been an option to being with. You have a place to put a padding value in but why not a place to adjust the position of the legend to the user preference..
Also you should have an option to include the value in the legend so if you want to quickly scan to just see the biggest you can just look at the numbers…
I added the value into the title but now its showing two values when I use the tool tip… Is there a way to limit the value being shown on the tool tip? Or I guess ill just remove it.
Thanks
Hello actionTurtle,
Yea seems like a lot of work for something that should have been an option to being with. You have a place to put a padding value in but why not a place to adjust the position of the legend to the user preference
I saved your suggestions and will be considered in future plugin releases. As explained in the previous answer the JavaScript library used to plot the charts by default doesn’t include this option.
Also you should have an option to include the value in the legend so if you want to quickly scan to just see the biggest you can just look at the numbers
The Label dataset property can be used to customize the text of the label and add custom values.
I added the value into the title but now its showing two values when I use the tool tip… Is there a way to limit the value being shown on the tool tip? Or I guess ill just remove it.
If you want a precise answer on this please contact us via the “Support” tab above or send an email to support@daext.com with the chart in XML format (by using the Export menu) and more details on what you want to achieve exactly.
Hope this helps. Let me know if you have other questions.
Hi, pre purchase inquiry, does it auto fetch update from sheet automatically or do I need to manually fetch new data?
Hello redzrex,
the data of the charts should be manually added and currently there isn’t a feature to automatically update the data from Google Sheets.
Let me know if you have any other questions.
So do I need to refresh the page for it to fetch the data?
Hello redzrex,
the charts data can’t be retrieved from Google Sheets.
Hope this helps. Let me know if you have any other questions.
Hey guys
Can I create charts like the ones shown at the top here:
https://jumpcut.com/reviews/laurie-kevinAnd at the bottom here:
https://jumpcut.com/Thank you
Also can we make the charts match our sites fonts?
Hello musiclifeline,
Can I create charts like the ones shown at the top here: https://jumpcut.com/reviews/laurie-kevin And at the bottom here: https://jumpcut.com/
Yes, I confirm you that you can create charts like the ones available in the linked pages.
Also can we make the charts match our sites fonts?
Yes, you can set the font used in the various elements of the charts.
Hope this helps, if you need more info feel free to ask.
Hello can I show charts to customers in my account—>my order page based on their orders with your plugin?
Hello fasi_37,
the charts generated by UberChart can be added in the post, pages or custom post types of the front-end of the website.
Hope this helps. Let me know if you have other questions.
I know it can be added in the post,pages or custom post but can it be added in the woocommerce my account order page listing for each customer. That is if I want to show the customers orders in a chart..is it possible?
Hello fasi_37,
I confirm you that this is not possible. I recommend you a specific WooCommerce product for this.
Let me know if you have any questions.
Thanks. Can you suggest a specific WooCommerce product name for this? Thamks.
Hello fasi_37,
I’m sorry but I don’t have a specific suggestion for a product.
Let me know if you have any questions.
Hi , dose your plugin have something like this page ? https://www.av-comparatives.org/comparison/
Hello av_admin_1984,
the creation a line chart overlapped to a bar chart is not possible with UberChart.
Let me know if you have other questions.
Hi,
Would it be possible to automatically create any kind of chart/graph based on a specific post type categories?
Thanks in advance!
Hello AtelierAlves,
the charts should be manually added in the UberChart -> Charts menu. The post type categories where the charts are included have no effect on the charts.
Hope this helps, if you need more info feel free to ask.
UberChart 1.19 has been released
UberChart has been updated to version 1.19, more information on the changes applied with this version are available in the “Updates” section of the item description.
To update please proceed as follows:
- In the Plugins menu click “Deactivate”
- Update all the plugin files via FTP
- In the Plugins menu click “Activate”
If you have any questions feel free to ask.
Hi. Have a problem with “Parameter must be an array or an object that implements Countable in…class-dauc-public.php in line 129”. Is it about version incompatibility? Now i have WP 5.1.1. Will you fix this at next versions?
Hello meister,
this is a PHP warning is generated with PHP 7.2 and later versions.
An update will be published this week to remove this warning. If you want to remove the warning today contact me via the support tab and I will send you a modified file via email.
Hope this helps. If you need more info feel free to ask.
Ok, thanks. Just gonna wait update.
Hello meister,
UberChart 1.19 is now available for download. To update the plugin please use the procedure described in the post below.
Let me know if you have any questions.
Hi. Thanks for the notice, now everything is fine.
Hi there I’m interested in the this plugin. I need to be able to create acceleration graphs. Basically speed vs time. Here is an example. http://www.mcnews.com.au/wp-content/uploads/2018/06/Untitled-1024x695.jpg Need to be faultless on mobile. Thanks
Hello PAPPACLART,
Regarding your example please note what follows.
The alternative unit of measurement mph would be displayed with kph on the left section of the chart and can’t be displayed in the right section.
The time can’t be displayed both on the bottom and on the top, but only on the bottom or only on the top.
There are options to handle how the chart should be displayed with mobile devices but please also note that it’s recommend to simplify your chart (reduce the data-points) to make them suitable for mobile devices. For example the chart in your example is too complex if displayed in a phone if you don’t reduce the data-points.
Hope this helps, if you need more info feel free to ask.
Hey there thanks for the reply. I would not need to have the speed on both sides. Speed say on the left and time at bottom is fine. I could work with 5 second intervals. Six data points for the bottom axis. The top axis would be in 20mph intervals. and Probably 9 data points at most. That would maybe work for mobile. I guess there is nothing stopping me making two graphs, one for mobile and one for desktop. I could easily hide them using visual composer? I would love to try a Demo of it just to be sure.
But I think the issue with less data points is that the graph will become less accurate as a I need to show a linear curve, unless I can include the data points but hide them on mobile?
Hello PAPPACLART,
I guess there is nothing stopping me making two graphs, one for mobile and one for desktop. I could easily hide them using visual composer?
If you use the shortcode of the chart in a element of your visual editor that allows you to apply media query you can certainly create multiple charts based on the device.
I would love to try a Demo of it just to be sure.
There isn’t a back-end demo available at the moment. In case you find that the charts can’t be used in your website and you purchased the wrong product contact me via the support tab for a “Mistaken Purchase” refund.
But I think the issue with less data points is that the graph will become less accurate as a I need to show a linear curve, unless I can include the data points but hide them on mobile?
My recommendation is that your test your charts. So you can decide when there are too little or too many data-points for the specific context. Please also check out the paragraph in the manual dedicated on the optimization of the charts for mobile devices. (the “How to improve the mobile version of a responsive chart” FAQ).
Let me know if you have other questions.
hi, with this plugin is it possibile to use value saved into db? i use formidable form to collect data and i would like to see this data as a chart.
Hello fpennacchietti,
the data should be added from the “Charts” menu (manually or pasted from a spreadsheet) and it’s not possible to connect the chart to an external source of data. Since other customers asked the same, this feature might be implemented in future versions but I can’t guarantee or give you a release date at moment.
Hope this helps, if you need more info feel free to ask.
Hi, I’m interested to add some Radar Charts to my site so I’m thinking about buying your plugin. One question:
In your demo, the radar chart is too small when viewing in mobile devices. It seems not to be able to downsize correctly as it does not fill the available surrounding white spaces.
Is this a bug or will you fix it in future updates?
Hello Dartiste,
I’m sorry for this, the demo uses an old version of the plugin and we have to update it. I confirm you that you can control the exact behavior of the mobile version of the chart with specific options that we added with version 1.10
With this procedure you can control the height of the chart with mobile devices:
- Set the Common -> Maintain Aspect Ratio option to “No”
- Use the Common -> Fixed Height option to set a fixed height in pixels (for example 400, 600, 1000). This value should be determined based on the complexity of the chart
Hope this helps. If you need more info feel free to ask.