698 comments found.
Can this work with API
Hi Hardstark,
No, currently api is not available.
Thanks and Regards RedefiningTheWeb
Hi there.
Is it possible to add manually an excisting affiliate to a specific MLM chain?
Hi Dailymag,
Currently this feature is not available, if you want this feature then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/a/tickets/new
Thanks and Regards RedefiningTheWeb
hallo,
pre sale question
it possible to set commission by qty purchased.
example,
user B purchased from user A five produk, so user B get a commission $5 because the commission is by qty not per purchased.
thank you
Hi arian4460,
Currently you can set commission by 1. Percentage 2. Fixed
If you want this feature on urgent basis then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
i mean, if refferel buy 5 produk so referal get $5 too. So commission is by quantity not by per purchased invoice.
product A set commmision fixed value $1, then i buy 5 produk. i want commission is $5 because i order 5 item.
it possible ?
Yes it’s possible.
great, thank you.
Most welcome arian
Hi! I want to buy this plugin but I need to know whether I can export the order details for per affiliate in CSV by choosing my desired period of time. Thank You in advance
Hi,
Thanks for showing interest in our plugin.
Currently this feature is not available right now but this feature is already in our bucket list and soon we will released when enough customers request this feature. So you can go ahead with purchase and if you want on urgent basis then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/a/tickets/new
Thanks and Regards RedefiningTheWeb
Would You please tell me? Is there any opportunities to have a test admin dashboard to for checking some details? Or Could You please tell me what kin of details can see the affiliate in his dashboard about his campaigns and so on?
Hi,
Currently admin dashboard demo is not available but you can check screenshot, all admin settings screenshot are uploaded on codecanyon.
Affiliate dashboard – https://demo.redefiningtheweb.com/wordpress-woocommerce-affiliate-program/affiliate-page/
Thanks and Regards RedefiningTheWeb
the banner option is giving me errors with avada theme
When you go to choose colors I get this in console…
jquery.js?ver=1.12.4-wp:2 Uncaught Error: cannot call methods on iris prior to initialization; attempted to call method ‘hide’ at Function.error (jquery.js?ver=1.12.4-wp:2) at HTMLInputElement.<anonymous> (widget.min.js?ver=1.11.4:11) at Function.each (jquery.js?ver=1.12.4-wp:2) at a.fn.init.each (jquery.js?ver=1.12.4-wp:2) at a.fn.init.h.fn.<computed> [as iris] (widget.min.js?ver=1.11.4:11) at HTMLInputElement.<anonymous> (rtwwwap-wp-wc-affiliate-program-public.js?ver=2.6.0:196) at HTMLDocument.dispatch (jquery.js?ver=1.12.4-wp:3) at HTMLDocument.r.handle (jquery.js?ver=1.12.4-wp:3)
Hi mounted,
Sorry for the inconvenience cause to you.
Please generate a ticket over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new Our team will help you out.
Thanks and Regards RedefiningTheWeb
i am planing to buy this plugins but can i change payment methods name,logo etc at my location payment setting like paypal is not working in my country we have own payment gateway can i change name and logo in admin panel on payment setting and as well as can i change the currency also. thank you
Hi rajm2014,
Thanks for showing interest in our plugin.
Are you asking for Payout or Payment as we only provide for payouts.
Currently we have provided Paypal, Stripe and Bank Transfer for payout. If you want to add any custom, then please contact us over our support desk – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
The affiliate experience needs more metrics on display. Earnings today. Earnings this week. Earnings this month paying members, unpaid members and so on. Especially for the MLM functionality. This information has to be clearly and attractively displayed. Network marketers depend on their ability to display their results for others to be attracted to joining their business.
Hi johnpurcam,
We noted down your feature requests and if enough customer request same feature then we will surely implement this feature and if you want on urgent basis then please contact us over our support desk.
Thanks & Regards RedefiningTheWeb
Hi, can you add the possibility to choose a specific commissione depends on affiliate user, and depends on coupon generate by admin assign to user? Thanks
Hi DavidFoxVe,
Currently this feature is not available, if you want on urgent basis then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
I’m selling a digital product with 30 day money back guarantee to my customer. Does the plugin handle on situation when an a affiliate user can withdraw/pull his commissions only after one 30 day (per each one sell) ? is it possible?
Hi matanmu,
In our plugin every commission earned by affiliate will be verified by admin and when admin approve it then it will go to affiliate wallet but not possible with automatic 30 day approval. If you want this feature then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Good support
Hi varthakairali,
Thanks for the appreciation. If you are happy with our service then you can give us rating also.
Thanks and Regards RedefiningTheWeb
Hi there. 2 days ago i sent you a request for support with my site and MLM commission settings that i cannot make it work. You replied to me asking for my purchase code,i gave it but since then i got no further communication. Can you pelase check it and help me?
Hi Dailymag,
Sorry for the inconvenience cause to you.
Please share your ticket no. so that I can inform the developer.
Thanks & Regards RedefiningTheWeb
Hi again.I don;t my ticket number but my email is info@msow.gr
Can you find it with this?
Looking forward to your reply
They have responded, please check your email.
I allready did that.Thank you 
Hi
Referral Visits comission is in “Todo list”? (Referral Visits is that allows to pay users for the visits and traffic they bring to your site.)
Hi 963,
We have noted down this feature and if enough customers request this feature then we will surely implement this in our plugin.
If you want on urgent basis then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Great design plugin. Pre-sale question.
Some plugins of the affiliate program by default block login to the WordPress admin dashboard. This is the big problem when the site is served by several administrators or sellers.
So, 1 — how does your plugin affect login to admin panel? 2 — will I be able to translate it using PoEdit?
Thank you.
Hi,
Thanks for showing interest in our plugin.
No our plugin does not block any login. Yes we provide pot file using that you can transfer to any language.
Thanks and Regards RedefiningTheWeb
This compitable with ultimate membership pro?
Or this alraedy have membership system?
Hi,
Thanks for showing interest in our plugin.
No, it’s not compatible with that plugin but within 1 week we are going to launch our membership plugin which will be compatible.
Thanks and Regards RedefiningTheWeb
Hi Author, Can it be possible with the plugin to calculate commission permanently for an affiliate with reducing the commission rate from the second purchase? like if a customer purchases a product with a 20% discount coupon code which is associated with an affiliate to get 10% commission, is it possible with this plugin to reduce the commission rate (like 5%) from second purchase to lifetime from the same coupon code? In another word “with the same coupon code customers can get the same discount always but affiliate will get lesser commission rate form second purchase with all customers.” Please tell
Hi,
We have provided Level wise commission system through you can create level like 10% for level 1, 5% for level 2 and so on but there is no system of coupon code.
Thanks & Regards RedefiningTheWeb
Hi Where is changelog? 2.5.1 > 2.6.0 (What is change?) Thanks
Hi 963,
Changelog is mentioned on the product page.
Thanks and Regards RedefiningTheWeb
Sorry, thanks for information.
is this lifetime license or we need to pay monthly or annual? is there also royalty fee?
Hi crismonday,
Yes, This is a lifetime license and you just need to renew support after 6 month if you need.
Thanks and Regards RedefiningTheWeb
remove passcode doesnt work, i have send email pls remove it from your database urgently
Hi,
Your support has been expired please renew it. After doing please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Hi,
How to remove trailing zeros (decimal), also how to add space between currency symbol and number, and the last, how to add thousand separator like dot or comma ? thank you
Hi indoshares,
Go to extra setting tab and change upto decimal places setting if it’s already two then first change to three then revert back to two as it’s change from database. For currency symbol and separator it fetches from woocommerce setting.
Thanks and Regards RedefiningTheWeb
Hi,
“Go to extra setting tab and change upto decimal places setting if it’s already two then first change to three then revert back to two as it’s change from database.” its working but not in Special Bonus Type, i still see two decimal
https://www.tokosexy.com/gambar/decimal.JPG“it fetches from woocommerce setting” not working, my site already have space and separator from woocommerce setting,
any other solution ?
For space it needs to customize, we will do at no cost and for separator and decimal please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Hi,
Thanks, i have made a ticket, please kindly check 
Yes, we got your ticket.
cannot save the setting, the save button is not working, this plugin is defective, please fix it, you don’t need login admin or ftp if you have a working plugin.
Hi,
Sorry for the inconvenience cause to you. There is some field on which required is applied so before clicking save button please fill all required fields of forms, it might be under bonus tab.
Thanks & Regards RedefiningTheWeb
very good, now all the setting is saved, thanks for the support, if the bonus tab make the problem you can fix it, so another can save their setting 
Yes we solved it and it will be released soon.