698 comments found.
What membership plugins is this integrated with?
Hi,
It will work with all woocommerce membership who follows woocommerce and soon we are also going to launch our membership plugin and it will be fully compitable.
Thanks and Regards RedefiningTheWeb
Please keep me updated on the progress of your membership plugin. I am just getting set up to use this and compatible membership is an urgent priority.
Hi johnpurcam
Sure we will update you about membership plugin, We are working on it hope you will get it soon.
Thanks & Regards RedefiningTheWeb
To be clear when someone purchases a membership plan/level to gain access to the premium content of the website, a successful referral event needs to be triggered. Most membership plugins do this without a woocommerce product attached. Some allow for a woocommerce product to be assigned to the membership level but this is somewhat clumsy programmatically
Hi johnpurcam
Thanks for the concern . We have noted down your point and hope you will get these feature in our plugin.
Thanks & Regards RedefiningTheWeb
Is there any progress on this membership plugin? If not please integrate with paid memberships pro
Yes, we are about to complete with membership plugin and will update you when we release it.
Thanks & Regards RedefiningTheWeb
So its been a year. I just swung back to take another look at this plugin. How is your membership plugin coming? Can we please have paid memberships pro integration in the mean time?
Hi johnpurcam,
We are working on the membership plugin our team have continuously giving the major update in our Affiliate plugin also given a membership one time payment option in our plugin to test the response and the requirement of the different client. now we gather all the information and implementing it our main membership plan. For any urgent requirement please let me know we will customize plugin according to your need.
please generate a ticket over our support desk through below link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Just checking in as to what membership plugins you are now compatible with. I use Paid Memberships Pro or Restrict Content Pro. Why are you so resistant to integrating with them or some other full featured membership solution? Its been three years and still unable to make use of this plugin for any of my websites.
Can this be set up for peer to peer payments where once an affiliate receives his payment directly from the customer (and the customer pays an additional admin fee) he can activate the customer’s account? It would be nice not to have to handle the affiliates money at all. So no need for payouts and won’t ever get affiliates funds frozen by payment providers
Hi,
Currently our plugin does not work as per your scenerio but we have provided manual bank transfer option for admin to pay to affiliates. If you want to customize as per your requirement then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
I was testing your plugin on my localhost server. I was unable to save the options in “Extra Features”, button does not save, it is not working. So I was trying to deactivate the license and activate in other server to see if it is server issue but that is not working too. I deactivate the localhost server license, try to activate in other server it is still saying this license is activated in localhost.
I want a refund please. Plug in is not working properly.
Hi amrod1,
Sorry for the inconvenience cause to you. Please share your admin credentials over our support desk. If we are not able to solve your issue then we will surely refund you.
Thanks and Regards RedefiningTheWeb
Hello, as I mentioned before I was working on a LOCALHOST server which has no public access so admin credentials will not work for you to access. I tried to remove my key from this server and try to add it to another server to check the problem but that future of your plug in is not working too. The other server says your key is already activated but it is deactivated / removed from localhost…
Hi,
To solve your issue, please send admin credentials of another server over ticket.
Thanks and Regards RedefiningTheWeb
Hi amrod1,
We have updated our plugin for you, above mentioned bug of not saving extra setting is solved now.
Thanks & Regards RedefiningTheWeb
Thank you for your fast support but unfortunately it didn’t fix the button. The Button is still not saving the options. It is very weird, in other tabs button works good, like commission settings I can save it. The other big problem is; I cant remove purchase code in my localhost server. I am removing the license successfully but in the other WordPress installation gives error that the key is in used :/
Hi,
Please share details over support desk to solve both issues. It’s working on our end that’s why we are not able to debug. I think you understand this.
Thanks and Regards RedefiningTheWeb
I activated the plugin in my test environment is on localhost (127.0.0.1) and I can not remove the purchase code to install the plugin to another server. There is no way you can access to this localhost server, it is not on public internet. Does your plugin allow one time activation? Why I can not remove the key?
Do you click on remove purchase code and if you do it then please share your purchase code over ticket so that we can remove from our database.
Thanks and Regards RedefiningTheWeb
OS: Windows 10 Server Configuration Apache Version:2.4.39 – Server Software:Apache/2.4.39 (Win32) PHP/7.2.18 – Port defined for Apache: 80 PHP Version:7.2.18 – MySQL Version:5.7.26 – Port defined for MySQL: 3306 – Default DBMS – MariaDB Version: 10.3.14 – Port defined for MariaDB: 3307 -
in chrome I got this; An invalid form control with name=’rtwwwap_extra_features_optperformance_bonus[sale_amount]’ is not focusable.
Have you share your purchase code over support?
We don’t understand what you want you don’t want to share anything then how can we help you. Ok if you have only localhost then we are ready to do it through team viewer also that’s what last thing we can do for you.
Thanks and Regards RedefiningTheWeb
Thanks for your support and patience but my problem is I want to use this plugin in another server to figure out why the button is not working. But plugin forces to enter key to work. So I click on the huge button on the right top says “REMOVE PURCHASE CODE” in the wordpress on localhost (127.0.0.1) server. It says it is successfully removed. Then I install the plugin to another server, then entered my purchase key, but it says that key is already in use by localhost/1/wordpress So can you please remove my key manually from your server so I can use that key in another server to see if your plugin works? I am stuck with this plugin that I paid in a development environment.
Hi amrod1,
Sure we will remove it please share your purchase code over our support desk.
Thanks and Regards RedefiningTheWeb
I wrote on the support to connect with Teamviewer to check why the button is not working. How long do I need to wait?
Hi amrod1,
It’s not submitting because there is required field under bonus, please fill that and then hit submit button.
Thanks and Regards RedefiningTheWeb
At last the button worked. Thank you. Why the REQUIRED field do not throw an ERROR so we can know what to do? I changed the Performance Bonus from 0 to 1 now the button is working. But what are these settings mean? In your documentations nothing is explained. Is there a detailed doc that explains all these options?
Hi amrod1,
It’s not showing as you are on different tab when you click but we have managed in our next release. Performance bonus is affiliate which can set according to your rule as given in setting. We are continues striving to give you fast and better support but this kind of review will demotivate our team to give fast support.
Is there a way to change ”?rtwwwap_aff” to a better URL?
Hi,
Currently this feature is not available but we noted down and if enough customers request this then we will surely implement in future update. But if you want on urgent basis then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
I am trying to configure the plugin, after setting the settings as desired and clicking Save options are not applied, for example: Extra Features, Labels, I register but when saving the information is not applied. How to solve it?
Hi navbox,
Sorry for the inconvenience cause to you, please share your FTP and admin credential over ticket to solve your issue.
Thanks & Regards RedefiningTheWeb
Unable to save settings, Post Purchase
Hi,
Please make and follow one comment for better communication.
Thanks & Regards RedefiningTheWeb
Não estou conseguindo ativar o Plugin. Quando insiro a licença não acontece nada. Não ativa.
Hi,
Please elaborate in english as we are not able to understand your language.
Thanks & Regards RedefiningTheWeb
Hello, I need an add-on that allows PPC campaigns based on referral links and registration of referred clients. Does your plugin do this? NOTE: The demo does not work Regards
Hi,
PPC will only work if customer complete the transaction like place an order or signup. If you want anything else then please contact us over support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
hi i used your plugin in a theme in localhost, now i use it in another wordpress theme in localhost but its not supporting. I already deleted the theme in that site. Any suggestions
Hi peppyday,
Please share your theme name or if it’s premium then please share it over our support desk to check your issue.
Thanks & Regards RedefiningTheWeb
My problem.
Extra Features page. Not work “Save changes” Please previous version script. Where is? I try..work.. (Now, I can just change in phpMyadmin) Thanks
Hi,
Sorry for the inconvenience cause to you. Please share your FTP and admin credentials over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new to solve your issue.
Thanks and Regards RedefiningTheWeb
I do not want. I just search previous version (test). /Sorry freshdesk not working, i sent requiest On Sat, 30 Nov at 6:18 PM, but answer just automatic message. /
Hi,
Please share your ticket no. so that we can find it.
Thanks & Regards RedefiningTheWeb
Ticket number not to get. I want register >> Answer: “Email has already been taken” Ok. >> I go >> Forgot your password? >> Answer: “You are not authorised to access this portal. Kindly contact your helpdesk administrator. “
ok no problem please add us on skype – “support@redefiningtheweb.com”. We will give you support from skype.
Hi! We are looking for a plugin for MLM with the necessary functions for us, which we described in google doc. If not difficult, can you read it and answer us. https://docs.google.com/document/d/1Dg8-Ye3DySMSVGXdAxl_sbqh58E4m42vQyOyURQ4Auk/edit
Hi,
We provide three types of commission for level wise that are 1. Total Sales Amount 2. Total no. of referrals 3. To become affiliate. Unfortunately our plugin is not designed with your doc but if you want we can customize for you. If you are interested then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Is it possible to manually enter the affiliate earnings, for each participant?
Hi,
We have given option for admin to add manual commission for an affiliate.
Thanks & Regards RedefiningTheWeb
Hi,
We have tried to communicate with you using this email – kanybel__toha@mail.ru but it’s showing invalid email address. So please add us on Skype, our Skype id is – support@redefiningtheweb.com.
Thanks & Regards RedefiningTheWeb
My apologize, i send wrong email. This is my email kanybek__toha@mail.ru
We have responded over ticket please check and reply.
Hi buddy, Pre-purchase question : I would like to know if it is possible to use your plugin to get new leads from an affiliate. We do not sale product, but services and we do not use woocommerce. A new client for us is a client who contacted us by form. Is it possible to add an hidden input including affiliate id ? Do you understand what i mean or do you need more detail ?
Hi s2prod,
No it will not work we use woocommerce hook while checkout for giving commission to affiliate. But if you want we can customize for you.
For further process we suggest you to contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Pre-sales Question—> where can I see what the affiliates dashboard looks like? Im talking about the dashboard that the affiliate sees after signing up for my affiliate program. Please advise.
Hi JColling,
Thanks for showing interest in our plugin.
You can check dashboard from here – https://s3.envato.com/files/276419581/screenshots/rtwwwap-wp-wc-affiliate-program-m.png
And for checking all tabs please check screenshot.
Thanks and Regards RedefiningTheWeb
Do this plugin compatible with WCFM Marketplace ?
Hi gap_sahaja,
Yes our plugin will work with your plugin if it follows woocommerce standard. And there is no functionality available for vendor.
If you have any further query then we suggest you to contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Hi Support,
This are few pre-purchase questions kindly let us know the answers.
- Is it possible to change the “MLM” tab in affiliate account to “Referral Network”
- We already have Ultimate Affiliate Pro plugin how your plugin is different apart from the UI.
- Does the plugin have complete compatibility with Woocommerce.com plugins like subscription, membership, Sensei etc.
- Are their any know compatibility issues which you have noticed with popular WP caching plugins like Litespeed, WP Rocket, Swift etc.
- Will it cause any slowdown in woocommerce site performance & is the plugin properly optimized for speed & performance.
- Does it work well with Elementor plugin & are their any ready to use widgets for the Elementor page builder.
Awaiting your response.
Hi,
Thanks for showing interest in our plugin.
Yes you can edit tab name from backend settings.
Thanks & Regards RedefiningTheWeb
Hi,
Thanks for getting back, can you please answer the other points plus is it possible to “pay to become affiliate” . Any link where I can see the backend screenshots of Admin for your plugin.
Hi,
Please check screenshots and documentation which is provided on product page.
Our plugin is fully compatible with WooCommerce and if you are using subscription plugin or any other plugin then our plugin plugin will be compatible when that plugins follows woocommerce standards.
Till now we have not received any issues with caching plugin if it occurs from our end then we will surely solve it.
No, our plugin is very lightweight.
For elementor there is no widget if you want then we can customize for you.
Thanks & Regards RedefiningTheWeb
Hello, I would like to create a MLM program with recurring payment. For example, the subscription is $30/month, so affiliates could earn $20/month until the customer stop his subscription. Is it possible ? Is it also compatible with a membership system/plugin ?
Hi Laduff,
Yes our plugin have MLM Program with three types that are Binary, Forced Matrix, Unilevel. Yes our plugin will be compatible with woocommerce subscription and membership if your plugin uses subscription and membership plans as woocommerce product.
If you any further query then we suggest you to contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Yes, but we have not tested, it will smoothly work if that plugin follows woocommerce standards.
Thanks & Regards RedefiningTheWeb
When your android native app publishe?
Hi mmehidee,
It’s in development phase and it will released within first week of January.
Thanks and Regards RedefiningTheWeb
Hi, is it possible to activate this plugin just on a single site on a wpms installation? I would not like to have it enable on every single site of my clients on my network. Tks.
Hi diegpl,
Yes you can install on single site.
Thanks and Regards RedefiningTheWeb
Actually my question is if I can have it enabled in just one site, instead on every single site. Is it possible to have it working alright managing everything in just a single site, instead of one by one? Tks.
If you are using wordpress multisite then you can control plugin activation from network admin.
Hola. Tengo una duda. En caso que luego de instalar el plugin, las funciones no sean las que necesito, ¿tienen política de devolución de 30 días? gracias
Hi sheilavalencia,
Refund will be only given if any of our features mentioned on product page does not work and we are not able to solve then in that case we will surely refund you.
Thanks & Regards RedefiningTheWeb
HI i am using wyzi business listing theme. can i add this plugin to it for affiliate marketing . Thanks
Hi peppyday,
If your theme uses woocommerce then our plugin will surely work or if it not uses woocommerce then it needs to customize our plugin to make compatible with your theme. If you are interested for customization then we suggest you to contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
yeah it uses woocommerce..
Then it will surely work and if you any issue please let us know we will solve it.
Thanks
one more question. how the binary mlm tree operates.. how to insert the member to left or right to the referrer id.
Hi,
binary mlm will work as normally and insertion will be done automatically.
Thanks & Regards RedefiningTheWeb
Is affiliate registration is separate or it uses existing user database
Yes it will use existing user database and existing user have option to become affiliate.
if a user A refer an link. user B & C purchase it. Only user A is affiliate. Will the users B and C comes in binary mlm after successful purchase from the affiliate link.
Hi,
Yes they will come under A if they have created account while placing order or created account using referral link. Please check our documentation from here – https://demo.redefiningtheweb.com/wordpress-woocommerce-affiliate-program/docs/affiliate-program/overview/
Thanks & Regards RedefiningTheWeb
hi i can’t login to admin. raised a ticket. my mail :peppyday@gmail.com
Hi,
Please check we have responded with correct link and check all your requirement before purchase from our personal demo.
Thanks & Regards RedefiningTheWeb
i have a question in binary MLM plan. i need a week capping limit. not by amount but by pair achieved. we need carry over feature. for example one can have unlimited level with week capping .
Hi peppyday,
Please share your purchase code over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
this is a pre purchase question…
now i purchased..
Hi peppyday,
Our technical team replied over your ticket, please check.
Thanks & Regards RedefiningTheWeb