61 comments found.
Hi,
A song in a chart is ranked first because it has the highest cumulative number of votes from an N number of weeks or because it has the highest number of votes accumulated in a respective week?
And
Does this plugin work with Elementor?
Thanks!
Hi
This plugin is standalone and is compatible with elementor plugin.
Its according to the most voted in a week.
Thanks
Hello Can I insert in a Widget? That is, in the left or right part of my WordPress as the Chart of most played songs?
Hi, yes you can use as widget.thx
Is any update coming soon?
like what? do you facing any issue. Please email to codetides@gmail.com for now because support website has malware attack and not working right now. we are trying to fix this asap.thx
hi, I am unable to edit my chart pages anymore and I am unable to create new ones. I keep getting the following errors “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
Please help
Hi, Could you please create a support ticket at http://codetides.com/support so your issue can be resolved.thx
Hello a pre-sale question.
Does your plugin have the same functionalities as https://los40.com/lista40/?
Almost similar for more please check demo.thx
Hi. I have problem with displaying LWP – have try to contact via support and nobody respond since 2 weeks time.
Hi sorry for inconvenience, i will check it with the developer. Thx
My client bought this plugin but it’s causing an error.
Hi, what tyoe of error, could you please create a support ticket at http://codetides.com/support so your issue can be solved. Thx
preorder question:
Hey, is it possible to open a new tab instead of a pop-up when someone clicks on the title or cover?
Right now its open as popup bit its a good suggestion i will implement this soon.thx
Information request – 1. Does this plugin also has the ability to close the voting after any given time? 2. Does this plugin has the ability to change colors to match my theme, instead of dark or bright only?
Hi Colors can be changed i can help you. Voting close option czn be added.
So I buy a plugin that looks pretty cool and the minute I try to install it…..
Parse error: syntax error, unexpected ‘else’ (T_ELSE) in public/class-ultimate-charts-builder-public.php on line 197
It would be nice to be able to purchase plugin’s that work right off the bat without having to open a support ticket or get in contact with the seller.
Hi
Thanks for buying plugin. When ever you face problem you have to contact support it will make easy to work on. Do you face any other issue? It will need to check why its causing problem thats why open a support ticket is best way to work.thx
Just fixed and upload to codecanyon. you will get notified in short.thx
Hi,
Great looking plugin. Before we purchase, need some answers on functionality and general questions:
1. The “Compare This Week & Last” Week” position function. Can that continue on for multiple weeks? 2. Outside of music, can we use it for other entertainment items such as sports, movies, etc..? Can the labels be customized for other information about the sports team or film/tv show? 3. Can we insert rank number positions on a chart? 4. Can an admin control the positions on the chart and NOT allow users to vote? (i.e. use the chart to make a Top 10 list by an admin) that would be updated from week to week? 5. Can we customize fonts? 6. Can we allow voting by the users, that does NOT affect its position on the chart?
Also, if I create a “Film” or “TV Show” – in your case it’s labeled as a “Song” – if I want it to show up on multiple charts, but in different ranked positions, is that possible?
Last question…when “This Week” vs. “Last Week” is recorded, how does the chart know it’s changes from one week to another? What day begins the new week? And if I am updating a chart four weeks from now, will the previous three weeks of post, stay with that week’s information from when the chart was published/updated.
Too many questions better is to create support ticket at http://codetides.com/support. For now few questions i can reply.
You can use multiple charts on same page. You can add songs or sports or games whatever its used facebook youtube etc url. You can create your on label like trenidng songs or sports.
ticket submitted
Thx will be replied soon.
Hi, is Soundcloud supported?
Not Yet.
Any estimated time when it will be supported?
Soundcloude will be integrated this week hope so.
Hi, any luck on this? Thanks
Hi its an small update and not getting time for it. You can buy it i will do it for you once you create a support ticket.thx
Hi, soundcloud does not support api by adding url of the song. So you need to use iframe code instead of song url, will it work for you?
I guess so. Yes. We would need to have the voting option and link to buy.
Buy it i will do it for you.
done
Great. Please create a support ticket at http://codetides.com/support so i can send you updated version in some hours.
Presale Question: 1. Can the chart be updated for most streams and not likes? 2. I checked the demo you put up and it’s for videos not music and I can’t find the arrows that signifies song movement (up/down) on the chart. Is it just absent in the demo or that functionality doesn’t come with it.
Hi, chart can be most viewed or most like. Up/dn arrow is on detail popup.
Okay. So the up/dn arrow won’t show unless a particular track is clicked for more details?
Yes.
Ah too bad, my client really wants that functionality. Can it at least be configured so the track number (1,2,3,4…) will show on the chart just like with your other chart plugin (the SoundCloud one).
Yes, it can be i think this update already uploaded. If not thrn buy this i will make it.
Version 1.4 is what you are saying.
Okay. So you’re saying you’ll add the functionality in your new update? Cool 
Thx
Oh yeah it’s in version 1.4. Just checked your change log
Ok.thx
Hi, so I finally purchased this plugin and good effort by the way. But I am experiencing an issue, the plugin seems to be conflicting with my WP Bakery plugin after I inserted a “chart shortcode” to my homepage. Can you help?
Hi, Yes could you please create a support request at http://codetides.com/support with details so your issue can be resolved.thx
sent it. Thanks
Hi, could you respond to the ticket qucikly.
Can I run google ads on it? or my own ads on it?
its charts builder, cannot run google ads.thx
Hi. pre-sales question. When you click on the song and the video pops up and shows the album, producer, director and cast, are we able to hide any of that info? As in so none of those titles show up? In particular the producer, director and cast so the only info which shows is the album? Thank you in advance.
Hi, yes if anything is empty then it will hide if not i will do this for you. Thx
How do I order the songs by most played, most downloaded etc.
It cN be most viewed or played not most download. In chart details page.
It really should be able to take up download counting features… What’s a music site without a download counter
Hi i will add this feature soon.thx
Pre-sales Questions: 1) When people vote on songs, does the system auto put them in the order of most vote? 2) Can you add songs using Spotify links? I use both Youtube, Soundcloud and Spotify for my playlists. Thank you
Hi 1- yes you can display according to most vote. 2-soundcloud and spotify not supported. Thanks
On the “Your own custom audio or video upload from your computer (i.e mp3 or mp4).” Can I use dropbox links to the mp3 links? Just trying to save on hosting storage. Thanks
Hi dropbox links cant be used.
Hello. Today i bought your plugin, everything is great but i have one problem: I cant put 2 charts on one page: for ex: [ucb chart_id=’4′] and [ucb chart_id=’5′] if i put 2, css brokens, only one chart is on the frontend page, and top admin bar (wordpress) disappears.
it doesn’t matter how I insert the shortcode into the page, the error is the same, everytime. Please, help!
Hi thanks for letting us know. I will check this and fix soon.thx
Thanks, the plugin is very nice! Hope You will fix this
Yes sure.
Any news?
Hi i was busy in cyber Monday. I will upload this today. Thx
Hi, today i work on it and it seems fine for me to display multiple charts in a single page. so you please create a support ticket at http://codetides.com/support so your issue can be resolved.thanks
Hello, does your plugin support RTL layout?
Hi, explain this i will add this feature.
Hi, and thanks for your quick reply. RTL layout is a design requirement for languages written in the direction from right to left, so text should become RTL and images also, it’s like reversing direction of all CSS styles to to begin in the right side and end in the left side.
Hi, i didnt try this yet but i think its supported.let mr know if this does not work.thx
Is there a trial version available for download?
Sorry there is no trial version available
