382 comments found.
Hello I am ready to buy plugin but please help us to create cybersource test account. How can i create? you mention this link https://support.cybersource.com/cybskb/index?page=content&id=C887 but this link not work after your message will but in a minute thank you
try to rgister here https://developer.cybersource.com/hello-world/sandbox.html
or into this one https://ebc2.cybersource.com/ebc2/registration/external
Wow thanks for your quick reply. Cybersource Secure Acceptance Silent Order POST. Cybersource Secure Acceptance Web/Mobile both are different method? i saw screenshot and video you enter both profile API keys but we don’t have both our bank give us only secure acceptance checkout api SOP keys. is this ok? secure acceptance web/mobile method is redirect method? mean checkout redirect to cybersource website and customer add card information on cybersource website page?
yes SOP is already supported, single profile its ok to use unless you dont requiring 3ds or payer authentication.
does this support single profile 3D cards and non 3D what does mean payer authentication ? can you share with me screenshot please
3ds and payer auth are the same. this is supported by 3ds and non 3rds cards, so what you need two SOP cybersource profile,
Our bank requirment on SOP payment notification url, transacrion response url , device fingerprint this is most important. And other required field by cybersource. Secure acceptance web/mobile is redirect method? Mean checkout redirect to cybersource page? Do we need pci dss compliance certificate for SOP if we buy and use you plugin?
web/mobile is hosted checkout that will redirect into the CyberSource page. pci dss compliance that will depend on your bank and CyberSource. your bank will require that maybe. but that is the basic requirement your website should secure. SSL and https enable.
I have DV paid SSL and https enable. Device finger print option available with web/mobile and SOP? I just create test account but have not receive confirmation email from cybersource
yes Device finger print is available.
I just create test account but have not receive confirmation email.
Now i have last question. What we want. We have 3 domains like xyz.com , xyz.pk , xyz.com.pk Xyz.com for export brand products. Xyz.pk for nationwide grocery products Xyz.com.pk fashion store
Now we have one cybersource account. It is possible 1 cybersource account api keys use on above 3 stores? For example Let see when we enter transaction response url we enter xyz.com/call-back-url-accpeted How this url work on xyz.pk domain order and xyz.com.pk?
no that will not work, that should be a separate profile because that will affect the transaction URL.
FYI.
A regular license allows the user to use the item at a single website and for each new site a new regular license should be purchased
You can check more about the regular license here https://codecanyon.net/licenses/terms/regular
Thanks so much for your reply. Your plugin i will buy more licence no problem. But problem is my bank will not create more profile for me. I know cybersource allow make many profiles but my bank will not. They will charge me extra for each profile what i can do in this situation?
im not sure of that, please verify it to cybsersource or into your bank regarding on multiple profile if there is a fee.
Thanks
Any idea how much time cybersource take approve test account?
In the thank you page of https://ebc2.cybersource.com/ebc2/registration/external this is the message: Check the email account provided within 24 hours for instructions on completing account setup.
I purchased, installed, and configured the plugin per instruction using the web/mobile secure acceptance. After checkout info is entered the redirect to cybersource begins- then I get this error. 403 forbidden “You are not authorized to view this page. The transaction has not been processed
hi,
That error is CyberSource Signed Field Names Implementation please the docs here: https://www.ryanplugins.com/cybersource-signed-field-names-implementation/or pm me here https://codecanyon.net/user/ryanitsolutions#contact and I will help you to configure it.
Thanks
I purchased, installed, and configured the plugin per instruction using the web/mobile secure acceptance. After checkout info is entered the redirect to cybersource begins- then I get this error. 403 forbidden “You are not authorized to view this page. The transaction has not been processed
Hello Ryan…
I install CyberSource Payment Gateway and I get the below message in the dashboard..If i go to payment settings I see no Option for CyberSource
CyberSource – Device Fingerprinting AddOn: CyberSource – WooCommerce Payment Gateway is not installed and / or In-active!
Cheers Yago
Hi Yago,
no need to install that CyberSource – Device Fingerprinting AddOn. that is already integrated into the plugin. please download the latest plugin into codecanyon version 1.21.16
Ok got it.. apparently if you download the installable version form themeforest only installs the fingerprint Addon
ok, look for the latest version 1.21.16 inside of it.
Thanks
Hi Ryan! I purchased your plugin a while ago but I needed to reinstall it due to some difficulties with Cybersource.
However, when I install it, it shows me this message:
“CyberSource – Device Fingerprinting AddOn: CyberSource – WooCommerce Payment Gateway is not installed and / or In-active!”
What is needed to use it again?
Hi Tony,
No need to install that because that is already integrated in the plugin.
Thanks.
I figured. the thing is that I’m installing the file “codecanyon-vjUIc7oS-woocommerce-cybersource-payment-gateway-wordpress-plugin.zip” and that error shows. I tried deleting the folder from the plugins folder but had no luck.
please install the latest plugin 1.21.16 version, that you can download it the codecanyon . please extract it first the zip file then look for 1.21.16 version.
Thanks
The error changed now. It shows: “The plugin woo-cybs-device-fingerprinting-id/woo-cybersource-device-fingerprinting.php has been deactivated due to an error: The plugin file doesnt exist”.
It now shows in my plugins page at least.
that will be working good now.
Thanks Ryan! I tried to make a purchase but it shows me this message: “Error when processing payment: ‘Invalid Billing Address 1 Maximum Character Length Exceeded!’” do you happen to know what this error could be?
that is your address maybe is very long, but in the next plugin version release I have an option settings to control the address character length.
Where can I link with the order received page and send email to shop owner and the customer
Hi,
In the cybersource merchant dashboard menu > customer response > transaction response page > hosted by you please set this url http://<my-store>.com/?wc-api=WC_API_Cybersource_SAWM
that will redirect in the order received page after customer payment.
please check the docs here https://www.ryanplugins.com/how-to-setup-cybersource-secure-acceptance-profile/
Thanks
Hello,
I have a query, this pluggin may work with the Car Rental System plug-in as it works with woocommerce.
Tutorial link of the plugin on YouTube: https://www.youtube.com/watch?v=TVja7TkQlBQ&t=15s
If so, proceed to buy it.
Attentive.
if you are using woocommerce this payment extension will work, but in your video, I don’t see anything woocommerce checkout and payment settings. please pm me here for more info here https://codecanyon.net/user/ryanitsolutions#contact
Thanks
Hello there,
I want to use the plugin having a Secure acceptance Hosted Checkout option used in the Cybersource Dashboard. when I provide the keys in the Cybersource Secure Acceptance Web/Mobile Profile Credentials section and try to check out I get an error “You are not authorized to view this page. The transaction has not been processed.”. Can you help me please with my issue?
Thank you, Osama
Hi Osama,
that is CyberSource Signed Field Names Implementation, please check the docs here, how to implement that fields. https://www.ryanplugins.com/cybersource-signed-field-names-implementation/if you still have a problem please pm here https://codecanyon.net/user/ryanitsolutions#contact I will help you to setup the plugin.
Thanks Ryan
Now, I was able to proceed to enter the card number and other fields but when I click pay it says “Your order was declined.”. Do you have any idea why? I am still in the sandbox mode
I am getting this error in the Cybersource Dashboard “See the reply fields invalidField_0…N for which fields are invalid. Resend the request with the correct information”. Can you help me with this please? I don’t understand it
Hi,
did you include the device fingerprinting id into signed filed names? please pm here https://codecanyon.net/user/ryanitsolutions#contact lets check your request and response logs.
Thanks
please check your email, I have already replied there.
Thanks
Hello, I have integrated the plugin with our existing woo-commerce but it generates Is there any special settings do,
You are not authorized to view this page. The transaction has not been processed.
http://prntscr.com/pffb71please pm me here https://codecanyon.net/user/ryanitsolutions#contact and please include your codecanyon purchase code. thanks
Good evening,
I sent a message a few days ago about a very slow checkout process on our website utilising your plugin. There is an incredibly long TTFB for ?wc-ajax=checkout when processing orders.
Any assistance would be greatly appreciated.
what is your woocommerce version? and wordpress version? so that I check for it.
Thanks
Good afternoon Ryan, thank you for your response. The WooCommerce & WordPress version are 3.7.0 and 5.2.3 respectively.
Hi Ryan, is there anything you can do to help us out? We’re really desperate right now to get this sorted. Can you please email me at brad@standishservices.com and we can get working on this with urgency? Thank you in advance.
yes brad, Im looking at it. its working fine in my end and also I have already replied your email with video attachment. Im still figuring it out why is that very slow in your end.
Good evening. We seem to be having an issue with a long wait delay when processing orders through checkout.
It seems to take an awful long time for wc-ajax=checkout to respond and it usually has anywhere from a 10 – 30 second TTFB.
I was wondering if you could provide us with some support over this issue.
Thank you.
ok, I will look into it. btw what version of woocommerce and wordpress that are you using?
Hi, have configured with Plugin and fixed the issues with signed filed. Then i received transactions also. But the transaction missing with MDD fields
Please guide me to configure it
Thank you.
please check this out https://www.ryanplugins.com/secure-acceptance-cybersource-merchant-defined-data-fields/
then dont forget to enabled the MDD fields settings in wooccomerce cybersource settings.
Thanks
Thank you, I already enabled the MDD settings, But also needed to add the code to functions ?
Thanks
yes, but if you cant please pm me here https://codecanyon.net/user/ryanitsolutions#contact
I’m having an issue setting up the test environment with this plugin. I’m getting an error after checkout. Can you please help?
https://beachcruisersale.com“You are not authorized to view this page. The transaction has not been processed.
If the problem persists please report your problem and quote the following Error Reference Number:
E-B66187DD5D894EED930D3F31062A3ACE”
Hi,
mostly that problem is CyberSource Signed Field Names Implementation. please check this link how configure the Signed Field Names https://www.ryanplugins.com/cybersource-signed-field-names-implementation/if still error please please me here https://codecanyon.net/user/ryanitsolutions#contact , I will help you to configure the the plugin.
Hi, We want to send the Default Postal code to the payment gateway provider. Since UAE doesnt have postal code, we have set default postal code on billing address. While checkout its showing default value. But after we place the order the postal code is blank on the payment provider side.
please copy this code into your theme functions.php https://gist.github.com/ryanplugins/73381d465fdd007e85a7e132a938d9b8
make sure your woocomerce cybersource mdd fields setting is enabled.
Thank you so much, It worked. Really appreciated!
happy to help 
Dear support,
I will PM you.
Ok Thanks,
With the last version of the plugin (1.20.16) i need the “Woo CyberSource Device Fingerprinting Plugin”?
no need, that is already integrated in the latest version.
Thanks
Hi We have purchased this plugin. What will be the Return URL after the payment success. We have selected “Secure Acceptance Web/Mobile” for APi option in the backend.
hi,
that should be http://your-domain.com/?wc-api=WC_API_Cybersource_SAWM please put that into your transaction response URL > hosted by you.
for more info please read also how to setup secure acceptance web/mobile https://www.ryanplugins.com/how-to-setup-cybersource-secure-acceptance-profile/
Thank you it worked.
happy to help
I purchased, installed, and configured the plugin per instruction using the web/mobile secure acceptance. After checkout info is entered the redirect to cybersource begins- then I get this error.
You are not authorized to view this page. The transaction has not been processed.
If the problem persists please report your problem and quote the following Error Reference Number:
E-33BF31DFC87D4E80B82D05618BB49B9B
mostly that is Signed Field Names error please check this link how to setup properly signed field names https://www.ryanplugins.com/cybersource-signed-field-names-implementation/ if still error please pm me here https://codecanyon.net/user/ryanitsolutions#contact I will help you to configure the plugin.
I have an issue with configuration, Getting an authorization error when trying to checkout with Secure Acceptance Web and Mobile Hosted Checkout .
Thank you for your support.
maybe that is Signed Field Names error, please check this link https://www.ryanplugins.com/cybersource-signed-field-names-implementation/ this is how to setup signed field names. if still error please pm me here https://codecanyon.net/user/ryanitsolutions#contact
Thank you for your help. Its worked
happy to help
Hello. Our website is at http://letscook.biz/dev When the customer sets subscription renewal, payment is done twice for the first time. That is the subscription renewal is happening at the same day as the day when the product is bought. Instead the subscription renewal should happen at week later. The delay subscription renewal by 1 week is being reflected in website frontend but payment does not get delayed. Could you help me in debugging this problem?
please pm me here https://codecanyon.net/user/ryanitsolutions#contact
