450 comments found.
“Add to Cart” button on all products in a gift registry don’t work. it is always 404.
Is it possible to disable Event Date?
Hi there,
Thank you for reaching out to us.
About your question, Event Date is a required field in our extension. In case you need to disable it, we can assist you. Please let us know if you have any further questions.
Regards,
Magenest Support Team
Hi, Pre-purchase question! When item is purchased from registry will it say already purchased and is it possible to show who it was purchased by?
Hi there,
Thank you for reaching out to us.
About your question, the features you asked for is not supported by default in our extension. In case you need, we can provide customization services for these features. Please contact our sales team via email sales@magenest.com to discuss the customization.
Regards,
Magenest Support Team
Hi, i have some questions about your plugin. Before purchase we must know if the plugin has an action that triggers when a product is added to the wishlist. We would need then to hook into this action and pass the product data to a JSON endpoint url
Hi there,
Thank you for your interest in our extension.
Unfortunately, the feature you asked for is not supported in our extension. Please let us know if you have any other questions.
Regards,
Magenest Support Team
Hi, I have two questions. 1. This plugin can work with multi vendor or marketplace themes? 2. Can user split payments for expensive items? Thank you
Hi there,
Thank you for your interest in our extension.
Unfortunately, the features you asked for are not supported in our extension. Please let us know if you have any other questions.
Regards,
Magenest Support Team
Hi, I just purchased this product by mistake. Is it possible to have a refund? thanks
Hi Leonef,
Regarding your case, please contact us via email support@magenest.com to discuss further on the situation. Our team will check and revert back to you soon.
Regards,
Magenest Support Team
Hi there, I just installed the plugin.. It looks perfect. But I have a little problem.. 1- share with email for multiple emails not working. 2- when list info updated and saved, it gives 404 error with “changes saved notification” why could that be?
Hi there,
We are sorry to hear that you have problems with our extension. Please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/108. Our team will check the issues and revert back to you soon.
Regards,
Magenest Support Team
How do i include variable products in my registry?
Hi there,
Regarding your question, our extension supports the variable product type. Therefore you can click on “Add to registry” button to add the supported product to your gift list.
Please let us know if you have any further questions.
Regards,
Magenest Support Team
Hello. I am trying to configure your plugin on my website.
First of all, the options available are different from what i saw at the documentation.
Second, at “My Account” the Tab “My Gift Registry” does not show. It shows only a form at the dashboard.
Third, i cannot add any item to the registry. It says “You have to select item” when i press “Add to gift registry”.
Please tell me what to do so i can make this work.
Hi there,
We are sorry to hear that you have problems with our extension. Please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/108. We will try to solve your ticket as soon as possible.
Regards,
Magenest Support Team
I have problems because it does not look good on mobile devices, how can I fix this
This is test link
https://alasviajesmexico.com.mx/mariajoseylamberto/?giftregistry_id=1Hi there,
We are sorry to hear that you encountered some problems when using our extension.
Please follow this site https://servicedesk.izysync.com/servicedesk/customer/portal/108, register for a new account on our support system and submit a support ticket.
Our team will check the issues and revert back to you.
Regards,
Magenest Support Team
Hello, The registry plugin didn’t work with our theme so we had to use another option, so we need a refund, please. Our purchase code is: 63736528-9d79-4698-a950-9f037bf5d72f Thank you, ~Ravenswood Leather
Hi there,
We are sorry to hear that you encountered some problems when using our extension.
Please contact us via email support@magenest.com, we will check and let you know the updates.
Regards,
Magenest Support Team
Hello i’ve purchased Gift Registry, but there is not italian language as in product description. Can you send us italian translation ? Best Regards
Hi there,
Thank you for reaching out to us.
Regarding your case, please follow this guide to translate the extension https://confluence.izysync.com/display/DOC/Translate+Wordpress+module+to+other+language+using+Loco+Translate. If you need our further assistance, please follow this site https://servicedesk.izysync.com/servicedesk/customer/portal/108 to register for a new account and submit a support ticket. Our support team will check and assist you.
Regards,
Magenest Support Team
Hello, I had a problem with accents on the search page, it return “No results found”.
How to reproduce the problem:1. Create the title "João e Maria" in gift registry 2. Search for "João" on the search page 3. Returns "No results found"
Hi there,
We are sorry to hear that you encountered some problems when using our extension.
Please follow navigate here https://servicedesk.izysync.com/servicedesk/customer/portal/108 to register for a new account and submit a support ticket. Our support team will check the issues and revert back to you soon.
Regards,
Magenest Support Team
Thanks =D
Hello, I meet several problems with your plugin.
1- Problem displaying the icons in the page my account> My gift registry
2- Redirection problem after a customer adds to the basket a gift from the list
3- Problem of the address of the registrant who does not register automatically during the order
4- Problem with the basket, the notation that this product is a product for a birth list is not displayed
5- On the Gift Registry page I do not arrive in CSS to adapt the size of the second filter
This is a lot of ‘small’ problems, I hope you will come to understand my different problems (translation from French to English) and that you can help me!
Beautiful day
Hi there,
We are sorry to hear that you have problems with our extension. Please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/108 We will try to solve your ticket as soon as possible.
Regards,
Magenest Support Team
Thank you, I could not find the address of the support!
Hi there,
Have you submitted a support ticket? If yes, please provide us with your ticket number, we will notify the support team about your case. If not yet, please follow the instruction above to submit a support ticket. Our team will check and discuss with you via the support ticket.
Regards,
Magenest Support Team
Hello, yes I contacted them yesterday morning, here is my number WGR-285. I wait for their answers. Thank you
Hi there,
We have found your support ticket and reminded the support team about your case. They will check the issues and respond soon. Please wait for their updates. Thank you.
Regards,
Magenest Support Team
Hello, I would like to ask you some pre-purchase questions.
Since my client has a physical and virtual store and most of the time customers shop at the physical store.
My question: If a customer purchases from the physical store, can the store admin update the backend to add a product purchase to a given list?
Another case: Can customers who are buying gifts for a given list be able to see some markup of products that have already been purchased, and avoid duplicate buying?
Last case: I noticed in the information that the plugin shows the amount of products that were purchased, but I ask: Does the plugin inform the products purchased when a payment is successfully received or when an order is placed in the store, regardless of the payment?
Best Regards
Hi there,
Thank you for reaching out to us. Please find the answers for your questions below:
1. Admin can view the registry gift list and edit the priority and desired quantity of the registry items only. They cannot add item to the registry gift list.
2. The registry gift list is not updated on the storefront. Therefore, the purchaser cannot see which items on the list have been purchased.
3. The registrant will receive notification email about each purchase with the item on their list.
For more details, you can try our demo site http://mygiftregistry.demo.izysync.com/wp-admin and let us know if you have further questions.
Regards,
Magenest Support Team
Hello how are you?
First of all, congratulations on this amazing plugin.
I would like to know if there is any way when someone picks a gift from a list, already automatically shows an option in the cart or checkout to send the gift to the address on the list?
Or can you tell me a solution to this?
Thank you!
Excuse me.
I just saw that it works like this … Can I add the original default address fields to the layout?
Thanks a lot!
Another detail, I see here that no remark appears within the woocomerce request. is it possible to add something there?
Example: Gift from the list Joao.
Thanks!
sorry for the many messages.
I will summarize here my doubts before the purchase:
1º – Can I add the original default address fields to the layout? Or can you add these extra fields?
In Brazil, we need these fields for delivery: required shipping_address_1 shipping_number shipping_address_2 shipping_neighborhood
2º – I see here that no remark appears within the woocomerce request. is it possible to add something there?
Example: Gift from the list John.
A friend tried to use the ADMIN COLUMNS PRO plugin – custom fields, nothing appears about your plugin.
how is the administrator need to go to each list to see if there were any sales from that list. This is not cool. for many lists
3º - Is there any SHORTCODE or some way to include a list in a custom page? /giftregistry/?giftregistry_id=1#view
I would like it to be all right, so I can buy the plugin today. Thank you very much for your attention!
Hi there,
Thank you for your interest in our extension.
Please find the answer for your question below:
1. The shipping address is shown when the purchaser checks out with the gift registry product only. The extension supports the default address information including company, street address, city, postcode, country.
2. To view the sales with the gift registry product, admin need to go to each registry list.
3. This requirement can be implement via customization service.
If you have any further questions or concerns, please contact us via email support@magenest.com for more details.
Regards.
Magenest Support Team
Thanks for your quick reply.
I sent an email requesting a quote for these customizations.
Email subject: Customization service | Woocommerce Gift Registry
I await you. Thank you so much again!
Hi, I’m interest to this plugin but, can I hide email from the results of the search list? Thanks
Hi there,
Thank you for reaching out to us.
Regarding your question, our extension supports searching registry by the registrant’s name and email, which help purchaser to find the registry easily. In case you want to hide the searching by email option, which is not a default feature, we can provide the customization for it.
Please let us know if you have any further question.
Regards,
Magenest Support Team
Hello. Is your plugin compatible with a wordpress multisite installation ?
Hi Luvio,
Thank you for reaching out to us.
Regarding your question, unfortunately, our extension does nor support multiple sites. Please let us know if you have any further question.
Regards,
Magenest Support Team
Is this compatible with buddypress? Can users show this on their profil
Hi there,
Thank you for reaching out to us.
Unfortunately, our extension is not compatible with Buddypress. Besides, the customer can view their gift registry on their account page. Please let us know if you have any further question.
Regards,
Magenest Support Team
Hello, My name is William. How do I output the add to registry and scripts only if a user has created a registry.
I need to be able to check if user ID owns a registry in this function. add_giftregistry()
and I’ll do the rest. Thanks.
Hi there,
Regarding your question, please submit a support ticket in here https://servicedesk.izysync.com/servicedesk/customer/portal/108. Our team will check and answer your question in there.
Regards,
Magenest Support Team
