451 comments found.
Hi, I have a category of products, and I wanted to offer “buy one get one free” on any purchases in that category. The rule works as long as you buy 2 of the same product. If you buy 2 different products, no discount is applied. I have tried specifying the category only, the products only, and both, but I can’t get it to work as I need.
Settings: https://www.dropbox.com/s/ptujxfm1ssb0oev/woocommerce%20pricing.png?dl=0
This is the category:
https://theperfumersstory.com/first-edition-fragrances/Yes, that option is designed to work in that way.
ok. so it will only work with multiples of the same product?
Yes, that option allows to give an item free every X of the same item, It won’t randomly give a free item of the same category in cart.
Hi, I am looking for a solution like this: If you subscribe (monthly or yearly) to more than one product then you should get the extra product with a 50% discount. That discount goes for every extra product, pay 100% for the most expensive product “A”, but 50% for every new product “B”, “C” etc. Meaning if they start buying a “cheaper” product “C” and after some time a more expensive product “A”, then the “second” purchased product “A” will be the 100% product and “C” will be the 50% product. Example: If they start a 12 months subscription with product “C” (8 USD) and 2 months later a product “A” (10 USD), then they will pay 8 for product “C” for 2 months and then 14 for product “A+C” for 10 months and then 10 for product “A” for 2 months. It could be more than 2 products… It is tricky – but can you fix this?! All the best //Mikael
I’m sorry, the plugin hasn’t such a feature 
Presale question:
In the demo fronted there is a slight delay in displaying the productprice. Is this normal or does it only happen in the demo?
Thanks.
Hi,
the small delay depends on the fact that the price is computed server-side (according to the current items on the cart and other parameters) and then served to the frontend.
The demo site, due to its poor performance profile, could take some time to perform that operation.
After installation, I receive a message: no torue field group for this options page. How to do?
Hi,
I’ve just perform a test in a clean installation, and the package seems to be ok.
Options page and bulk editor page are properly displayed.
Without any further clue it is quite hard to determien the cause. Please, try disabling all the 3rd party plugins to see if you still experience the issue, if not re-enable one by one until you find the interfering one. Once done, you should report it to its developer in order to fix it.
Please make also sure you are running the latest version of WooCommerce and WordPress
We are experiencing a plugin conflict that is triggering a cart issue on our website. The cart problem occurs for users logged in as Gold VIP that receive a discount on our WooCommerce shop. It stops the user from being able to complete the checkout process.
We have tried adjusting the VIP settings and can’t fix the bug. I tried subtracting a fixed price instead of discount percentage (so for example, $15 for VIPs) and the cart works fine.
But then, when we add the discount as a percentage based on cart value, i.e. using ‘The [CART] Subtract discount percentage based on cart total’ option (which is what we need) it produces the checkout errors.
Please advise. We have a staging site setup if your team needs access to review and assist with fixing the problem.
Thanks, Jake
Hi Jake,
without any further clue. It could be due to a 3rd party plugin interference (have you installed any other plugin that alters the product prices or cart prices?) or on several other causes.
Could you eventually enable the WordPress debug mode and debug log (https://wordpress.org/support/article/debugging-in-wordpress/) reperform the test, and see if in the debug.log located in the wp-content folder is reported any further clue?
Please make also sure you are running the latest <stong>12.2 plugin version.
Thank you.
Hi, thanks for your reply.
Currently, only 6 plugins are active on the staging site where we are testing, and the issue persists:
Simple Sales Tax User Switching WooCommerce WooCommerce Customers Manager WooCommerce Pricing & Discounts! WooCommerce Role-O-Matic
Are there any known conflicts that the plugins listed above have with Pricing and Discounts?
I’m sorry, but no known compability issues related to those plugins.
Usually issues may raise if other plugins are manipulating prices or cart items. This kind of operations may be conflicting with the ones performed by the pricing! Plugin.
Have you tried to disable those 6 plugins to see if you still experience the issue? Please try enabling the WordPress debug log and see if any further clue is reported in there.
Thank you.
There are now 4 active plugins
Simple Sales Tax User Switching – we need this one to switch to the VIP user to test so can’t deactivate WooCommerce WooCommerce Pricing & Discounts!
No other plugins are manipulating the prices. and still the same issue on the checkout page for VIPs “There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out.”
The debug is turned on. What is the best way for me to provide the debug log to you for review?
Ok, I understand that you have 4 plugins active but you need to disable them in order to identify any eventual interference. Have you tried to disable also those 4 plugins? what’s the result?
You can share the debug log link here or send me via a private message (click on my name the use the low-right box).
We have disabled each of the 4 remaining plugins and been in touch with each of their developers, but nobody has been able to provide a solution. You were the last plugin developer on our list of people to contact regarding the problem.
I am sending you the contents of the debug log via this link:
https://pastebin.com/KwNVv0wKThanks!
Thank you for sharing the file, however, in the log there is no trace about Pricing! scrips errors.
There are reports several notices (that are no errors, so won’t cause the site to crash) related to the “esponsive-lightbox/includes/class-frontend.php” script and the usate of the custom post type “wc_user_membership”.
there are also reported several results of a “scan” process performed by “auditor”, it seems to be reporting just some sore of md5 signature for each installed plugin.
besides this, there is no trace of crashing script reports.
Thanks for following up.
The problem is that we can’t really see where the error is because WooCommerce only redirects us the to error page that says “There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out.” but there’s no specific error being thrown in the debug.log.
The Simple tax plugin shows this error in their wootax-2019-11-08-5e83c41c855dd25f96f0751e674c49dc.log Screenshot here: https://prnt.sc/puf75f
The Simple Sales Tax dev team told us that the Pricing! plugin adds a negative fee line to the order instead of applying a 15% discount coupon, and they think this is the problem. Does that make any sense to you?
Thank you for sharing the error log. Yes, it now makes sense.
The “Subtract discount percentage based on cart total” adds a negative fee in order to apply the computed discount. The code that applies that is defined in the WCTBP_Cart.php file (classes\com folder) on line 235.
The plugin doesn’t use the coupon system, because it would require to programmatically create a fake one associated with the current discount rule and then programmatically apply it. Furthermore, coupons can be manually removed by users via the cart and checkout pages, which may lead the user to accidentally remove them and then claim that no discount was applied.
If that error is generated by tax plugin, they could avoid raising an error in case of negative value in two ways:- completely skip the taxes calculation for negative value
- (according to me, the best way) apply taxes even to a negative value. Taxes are just a percentage of the given value, the fact that the given value is negative number should not prevent its percentage to be properly computed
I hope this helps.
Hi, I have pre purchase question for you. Is it possible to set minimum quantity to purchase for discount to be applicable? Regards
Hi,
yes it is possible. When configuring the pricing rule just set the desidered minimum amount: https://www.dropbox.com/s/zmysxxapy83mzwi/wctbp_minimum.jpg?dl=0
The plugin has a demo site where you can perform all the tests you need before purchasing in order to be sure that the plugin actually fits your needs and expectations. In case you need further info, feel free to ask 
Hello, With your Woocommerce plugin: Is it possible to setup this pricing scenario? Item costs $12.99 from 1 to 19 units, but will cost $10.99 if buying 20 or more units.
Also, will the applied Pricing rules/discount info be available in woocommerce reports (Like, Total value discounted, etc.) and email notifications(in the order info section) sent to the customer and manager?
How will the applied discounts be displayed to the customer on the shop pages? Thank you. Best
Hi,
yes the plugin allows you to do that. Just configure a price rule for each quantity range you need: https://www.dropbox.com/s/oylm3xuh8ljboa3/wctbp_discount.jpg?dl=0
For what concerns the price, it will be shown in the fronted. On the shop page, prices will be updated according to the number of items in the cart. Discounted prices will be also shown on product, cart and checkout pages.
The plugin has a demo site where you can fully test the software before purchasing. Perform all the tests you need to be sure it actually works as you expect (discount application, price display, etc) before purchasing it.
If you need further info, feel free to ask.
Hi, Thank you.
But (you didn´t address this in your reply) will the applied Pricing rules/discount info be available in woocommerce reports (Like, Total value discounted, etc.) and email notifications(in the order info section) sent to the customer and manager?
I have been looking into your admin demo and didn’t see this. This is a very important feature to me. Again, thank you.
I’m sorry but the plugin won’t add any additional special voice reporting the discounted value. It will just report, according to the cart quantity, the price in which the products have been purchased.
Thanks for your clarification.
We are experiencing a plugin conflict that is triggering a cart issue on our website. The cart problem occurs for users logged in as Gold VIP that receive a discount on our WooCommerce shop. It stops the user from being able to complete the checkout process.
We have tried adjusting the VIP settings and can’t fix the bug. I tried subtracting a fixed price instead of discount percentage (so for example, $15 for VIPs) and the cart works fine.
But then, when we add the discount as a percentage based on cart value, i.e. using ‘The [CART] Subtract discount percentage based on cart total’ option (which is what we need) it produces the checkout errors.
Please advise. We have a staging site setup if your team needs access to review and assist with fixing the problem.
Thanks, Matt
Hello,
I’m sorry, to request support you need to use an account with a valid purchase and support licenses associated.
Ok, where/how do I submit that information so I can get the help I need?
You have just to post here as you have already done but you have to use the account you used to purchase the plugin on codecanyon.
Hello I need support, when I apply the discount reduces the price 50% and then applies again 50%
See images here https://pasteboard.co/IAtTkv1.jpgHi, without any further clue, it is quite hard to determine the cause.
Please make sure you are running the latest 12.2 plugin version. Are you running any other plugin that is altering product prices? If so, try disabling it to see if you still experiencing the issue. Let me know.
Hi again i hiden the price…. in product page its working fine but in the shop page…some of products are hidden some not ! i put all categories in the list… so it should be all hide
https://www.modtoo.com/product-category/new-winter-collections/ or https://www.modtoo.com/product-category/abaya-collection/please advice
Hi,
as you can imagine, without any further clue, it is quite hard to determine the cause.
Have you installed any caching system? are those products altered by a 3rd party plugin (like ones that implement custom product types)? Could you eventually try disabling all the 3rd party plugins and see if you still experience the issue?
No 3rd party plugin, im just using flatsome theme…and woocomerce .
Could you try eventually switch theme and report me if you still experience the issue? Thank you.
yes still there.
- you email address
- full admin access to the wp-admin area
- a FTP access
- the links to the pages where I can experience the issue
I can try performing some further tests to see if it is possible to have more clues about the cause. Thank you!
hello dear, i know that i can set price depends on role, but can i hide the normal price(woocomerce sell price) for all the normal visitors? so just who have role can see the price?
Regards,
Hi,
yes just select all the roles can see the price and then set yes in the Hide price for unauthorized users option: https://www.dropbox.com/s/ii54tjpl9kta9vj/wctbp_hide_price.jpg?dl=0
Hi,
I bought your plugin and I have some problems with it (wooocommerce price!). All discount rules are correctly calculated but there is a problem displaying information in the shopping cart. The discount is calculated twice, even if the actual price is the right one. I use a basic wordpress theme and I have disabled all plugins related to woocommerce, but this problem persists.
Can you help me?
I can provide you a FTP access and wp-admin access.
Best regards.
Hi,
it could be that for some reasons the shopping cart template is not properly triggering the woocommerce action for rendering the price prenveting the plugin to properly work.
- you email address
- full admin access to the wp-admin area
- a FTP access
- a detailed step by step guide on how to experience the issue
I’ll try performing some further tests to see if it possible to determine the casue and eventually implement a fix/workaroud through my plugin code. Thank you.
Hello, I have a problem with the plugin. I have added three categories for discount and it works well except the rule isn’t applied to two products which are in right category
Hi,
to request support you need to use an account that has a valid purchase and support licesenses associated.
Hi,
I’ve sent you a mail this morning. I have a compatibility problem with your plugin. On my WooCommerce, price discounts assign to groups aren’t well displayed. The discounted price is crossed out while the regular one’s not. And i juste want to inverse that. Maybe I can add or modifie juste a part of the code. So I would like to know if you can help or it will be more complicated than I guess.
I’ve made some test and this issue only appears when your plugin is active.
Thank you for your support,
Nathan Laigle . (key code : 88835d69-c954-45d7-a90e-cd2e5ec74169)
Hi,
the price HTML is generated by the WCTBP_PriceChanger.php file located in the classes\frontend folder. The function that renders the old price with a line-throug is the format_price you find on line 593. You can eventyally give a look there!
I hope this helps
Hi !
I’ve bought your plugin and have an issue with it. There is a compatibility probleme with an other plugin that I use wich is named “Woocommerce B2B” can you contact me on my mail adress : nathanlaigle@gmail.com to resolve it?
Best regards
Hi,
note that the plugin hasn’t any support for 3rd party plugins like WooCommerce B2B.
If that plugin is altering prices in any way, it could be interfering with the Pricing & Discounts! plugin price computation process to be properly performed and prevent the plugin to properly work. This is also reported in the Disclaimer paragraph in the plugin description page.
Could you, however, provide a more detailed description of the issue you are experiencing? Thank you.
Hello, I need support about yor add-up, I’m using. I’m getting errors in discounts settings. When I apply Percentage discount on the product is applied twice times on the store page. I want to make a campaign like 3 buy 2 pay, but only when 3 pieces of the same product is purchased, it shows 1 free. I want 3 different products in total and 1 product for free. So far I have tried everything but could not fix. I would appreciate it if you could help me with this. Thanks in advance Best Regards,
Hello,
To ask for support, you need to use an account with valid purchase and support licenses associated.
I purchased it through EnvatoElements. I think my license in there. If you want, you can check my Elements account, account name is many Points I’d appreciate it if you will help Thanks in advance
I’m sorry, elements downloads do not include a support license. You need to purchase a copy through CodeCanyon market in order to have a valid support license.
Is it possible to give discounts, for each pair of items in the same category? i.e. Client buys 4 items in “Socks” category, he get 2 $ off for each pair?
I’m sorry, the plugin hasn’t any particular feature to assign discuount for pair of items
OK, thanks for the answer!
Hello,
The plugin makes the discount twice on the home page. When you enter the product page it seems to show it well.
We have the shop in maintenance until you give us a solution.
Thank you
Hi,
what do you mean that the plugin makes the discount twince in the on the home page? Could you provide a more detailed description of the issue and eventually some screenshots?
Are you using any special widget to show products on the homepage? Note that the plugin hooks to the woocommerce_get_price_html action to modify product prices according the existing pricing rules. If that widget is not properly using that action to render product prices, you should report that issue to its developer in order to fix it.
If you send me via private message (click on my name and then use the low-right box) the following data:- you email address
- full admin access to the wp-admin area
- a FTP access
- a detailed step by step guide on how to experience the issue
I can perform some further tests to see if I can get some more clues. Thank you.
Hello i recently buy the plugin i need add 1 rule for every day of the month so i need 31. All works well until i need add 25 items.
I think is some restriction for only 24 rules or something.
I try to deactivate all the plugins and still not works.
I try to make 24 rules on the pricing bulk editor but i have the same problem, when i save, only save 24 rules.
I have admin credentials if you need it.
Hi,
the plugin hasn’t such a restriction. This issue is always related to a server misconfiguration. More in specific, it depends on a low value of the PHP max_input_vars parameter. If that value is not enough, when saving a page the exceeding posted values will be ignored.
Edit your PHP.ini and edit that value raising it. It should be around 12.000 (but you can eventually set to higher value).
Once done, save and restart your web server. Check if the modification took effect by accessing the WooCommerce -> Status menu and check the PHP max input vars line: https://www.dropbox.com/s/0wfvufiqgpvnfin/wctbp_input_vars.jpg?dl=0
Hi – we have tried a few pricing plugins and none of them seem to work… they are complicated to use.
We have a specific set of discounts we need and are wondering if your plugin will do these things:
XX CATEGORY HAS 12 ITEMS 1. Purchase 1-3 items in a specific category = no discount 2. Purchase 4-7 items in a specific category = X price (cheaper) 3. Purchase 8-11 items in a specific category = Y price (cheaper again) 4. Purchase all 12 items in a specific category = Z price (cheaper again)
AA CATEGORY – has 3 products – A, B and C 1. Purchase Product A and Product B = X price (cheaper) 2. Purchase Product A and Product B = X price (cheaper) 3. Purchase Product B and Product C = X price (cheaper) 4. Purchase Product A and Product B and Product C = Y price (cheaper)
Thanks!
I’m sorry, the plugin hasn’t such a feature
