698 comments found.
Dear Sir, May i know your plugin have Total Commission Report by Date Range & Affiliate User ? Example, if Admin want to know “Affiliate Agent A” total Earn How much from 1st Nov 2019 until 31 Nov 2019. Because i cant found any Date Range & Report from your screenshot. Please advise. Thanks
Hi dsteam,
Currently this feature is in development mode and it will released as soon as possible.
If you want on urgent basis then we suggest you to contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Hi Sir, I have send you an email at https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks
Hi,
Can please share your ticket number so that we can find it easily.
Thanks and Regards RedefiningTheWeb
Hi, I have no received the email after submit the tickets, cant recall the ticket’s number. my email is keith@deoworkz.com. Thanks
Hi dsteam,
We have responded over your ticket, please check and revert back.
Thanks & Regards RedefiningTheWeb
The development team stated that an update would be available by the end of last month. Will this update be available in the coming days?
Hi,
The update has been ready and it will available for download within 2 days.
Thanks and Regards RedefiningTheWeb
When will you be adding discount option for user using affiliate link / referral code when making purchase?
Hi bonushitz,
This feature is currently not available but if enough customers requests this feature then we will implement but can’t provide ETA. If you want on urgent basis then please contact us over our support desk.
Thanks and Regards RedefiningTheWeb
Hi, is it possible to work with it offline? I mean: manually add and pay commissions, generated offline!
Hi,
We have given option in backend for admin to add referral manually also can create affiliates from backend.
Thanks & Regards RedefiningTheWeb
Ty for your fast answer. But about paying the affiliates can i do it offline, exp: Bank Transfer and can i generate offline commisions for direct sales?
Yes, you can do bank transfer for paying to affiliates and affiliates can enter their bank information from affiliate dashboard and when they request for withdrawal it will show in admin panel and from their you can mark as paid after making bank transfer.
We would like to use for the following use case for multi-vendor store:
1) Affiliate will be treated as agent of a vendor. So each agent is attached to only one vendor. At each vendor profile page, we will show the dashboard of the top performing agent that make the most sales. Possible?
2) Each vendor have a manager, the manager will be able to survey all the agent of the his/her vendor store only. All payout requested by their agent need to be approved by the manager themselves. How to create a manager role which can also be affiliate/agent and how to create a hierarchy level?
3) Can we set all monthly commission to auto reset to 0, and manager will get the notification/email/sms of how much commission to pay to each agent of his/her vendor store only.
Hi,
Currently these features is not available in our plugin, but if you want we can customize for you, please contact us over our support desk.
Thanks and Regards RedefiningTheWeb
I would like to know if your plugin have such feature:
A) Affiliate have 2 ways to earn commission,
1) provide affiliate link to share on websites
2) generate custom coupon to be use by customer, customer get reduction upon applying the coupon and affiliate gets commission from the purchase by customer.
Dashboard show source of commission, either affiliate link or coupon code.
For multi vendor store, we would like to attach each affiliate to only one vendor.
Hi bonusshitz,
Your first point will be achieved from affiliate tools section provided in affiliate dashboard. And your other points are currently not available.
If you want these features then we suggest you to please generate a ticket over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Hi,
Is it possible to change the “rtwwwap_aff” part of the referral URL to something else, please?
Is it possible to switch off the Create banners function? Or should I just hide it with CSS?
Kind regards
Hi OliverScot,
Currently affiliate parameters is not possible to change.
Yes you can hide through CSS. But in future update we will implement both these features but can’t provide you ETA.
Thanks and Regards RedefiningTheWeb
Hey. why is it not possible for the administrator to load ready-made advertising banners, and each partner in his office, having chosen the size he needs, gets the right link with this banner?
Hi eniki,
Thanks for showing interest in our plugin.
This feature is currently unavailable but we noted down and once enough customer request this feature we will surely implement this.
And if you want on urgent basis then please contact us over our support desk from here – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Hi, I want to purchase this but I foresee there will be issues with multicurrency. I wonder if you will be able to adapt to it..Also may I know if it works well with page cache?
Hi manhua777,
Our plugin is compatible with multicurrency if your plugin follows woocommerce standard. Yes our plugin works with page cache. If you face any issue our team will surely help you.
For further queries we suggest you to contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Hi beber2012,
Please let us know your query so that we can help you.
Thanks & Regards RedefiningTheWeb
The plugin is excellent and I thank you in advance for the support.
I have a ticket open two days ago (#277). Just to know, what is the maximum waiting time for a response from support?
Hi gaswellington,
Sorry for the inconvenience cause to you. We have responded to your ticket.
Thanks and Regards RedefiningTheWeb
Like I said, the support is great and it usually doesn’t take long to respond, I just assumed the support queue could be long and thought it best to know what the maximum wait time was.
Thank you.
Hi,
Your issue has been fixed and generally our max response time is up-to 1 day.
Thanks & Regards RedefiningTheWeb
Thanks, I submitted another question related to the same issue on the ticket. Thanks in advance for the solution.
Hi,
We have responded to your ticket, please check.
Thanks and Regards RedefiningTheWeb
any updates? for app
Hi tiru,
It’s in development phase and most probably it will be released by end of next month. But if you want on urgent basis then you can contact us over our support desk from this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Hello, can your plugin allow me to manage the rental of vehicles as well as their drivers?
cordially
Hi beber2012,
We did not get your query, can you please elaborate more clearly.
We suggest you please contact us over support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/newThanks and Regards RedefiningTheWeb
Is it possible to migrate data from Ultimate Affiliate Pro plugin? Migrate from Ultimate Affiliate Pro script copying Affiliate users and stored Referrals?
Hi gaswellington,
Please contact our support team after purchasing our plugin, they will migrate all your data of previous plugin to our plugin.
If you have any further query then we suggest you to please contact us through our support desk by this link: https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
I have a website with over 15,000 users, we have a privacy policy and we cannot provide access to our users’ system or data for this type of task. The Ultimate Affiliate Pro plugin has an option for automatic data migration and users from other plugins. To make this purchase I need to make sure that we can also use this feature in your plugin.
If it’s provide export option for all data then we can do without access otherwise we need access or you can also share database related to affiliate in a excel file then it will be possible.
Thanks and Regards RedefiningTheWeb
can this be used so affiliates can sell products from my external sites? Like is their a tracking code admin can place on external websites checkouts.
Hi adzdesigns,
Affiliate can generate banners of products of your website and can place it on any other website so when user clicks on that banner it will redirect him to your website.
If you have any further query then we suggest you to please contact us through our support desk by this link: https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards, RedefiningTheWeb
Sorry, I don’t think you understand my question. Can affiliates promote products which are sold on other websites. If i install this script on WebsiteA.com and I have some products for sale on WebsiteB.com can I get WebsiteA.com affiliates to sell those too.
We totally understand your query that’s why we suggest what is possible with our plugin. No it will not work as you described above but if you want this feature then please contact us over our support desk.
Thanks & Regards RedefiningTheWeb
Where are the affiliate banners?
Hi imyourcupid,
You can create banners from Affiliate tools.
Thanks & Regards RedefiningTheWeb
1 Where are the affiliate tools?
2 Do I need to replace the old shortcode with the new shortcode for separate login and register pages?
Where are the affiliate tools?
You can find affiliate tools under affiliate dashboard.
Pre purchase questions which i hope you can answer:
1. Can the admin manually credit commission to the users?
2. when an affiliate (a) refers another affiliate (b), will affiliate (a) be able to see on his dashboard that he has recruited affiliate (b) under his account. meaning, will the affiliates be able to see all the affiliates they have referred eg. their names etc on their dashboard.
3. in the admin dashboard area, will we be able to see who has referred who. and which affiliate is under which affiliate.
4. I’m using this plugin for people to refer people under their tag, so there’s nothing to purchase. So if affiliate (b) puts his affiliate link, and someone clicks and registers as an affiliate. Can that person be tracked under that affiliate. as there’s nothing to purchase but just using the affiliate link to sign up as an affiliate.
Hope you can answer the above. Thank you.
Hi sharonax,
1. Yes admin can add manual commission to affiliate but not for normal users.
2. Yes, affiliate can check their MLM chain but only name and can check referral list that he has referred.
3. Yes, admin can check these things.
4. Yes admin and affiliate both can track this if signup bonus setting is enable from backend.
If you have any further query then we suggest you to please contact us through our support desk by this link: https://redefiningtheweb.freshdesk.com/a/tickets/new
Thanks & Regards, RedefiningTheWeb
Pre Sale Question,
We use wordpress and we use Stripe API to create Stripe “buy” buttons.
Once a customer clicks on an affiliate link, can you please let me know if your software will detect if customers buys a product using Strip Buy button created with the Stripe API or a Strip Plugin is required to be installed ?
Thank you RS
Hi RScode,
Currently our plugin will not detect if customers buys a product using Strip Buy button, but if you want to make compatible then we suggest you please contact us over our support desk through this link: https://redefiningtheweb.freshdesk.com/support/tickets/new.
Thanks & Regards, RedefiningTheWeb
How can I translate the plugin into Russian?
.pot file included, for easy translation
Hi Svetalit2,
Yes we have included pot file and using this file with language translation plugin like ‘Loco Translate’ you can translate in any language.
Thanks and Regards RedefiningTheWeb
There is some video lesson how to install ..pot file included, for easy translation?
Hi,
Please use this plugin – https://wordpress.org/plugins/loco-translate/ or wpml and with these plugin you will find documentation for how to translate.
Thanks and Regards RedefiningTheWeb
How to set up qr code?
Hi,
You can set up qr code from affiliate tools section.
Thanks and Regards RedefiningTheWeb
I have no where to create the QR- code http://texnovdom.ru/wp-content/themes/woodmart/images/12%20.png
Hi,
Please share your admin credentials over our support desk from here – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Another questions please—How can I generate link for my affiliates. I have “influencers” who promote my products I want to generate links for each of them and give it to them. I dont want to bother them to login and generate the links themselves to start with. Is it possible?
Hi nadeem,
Please continue with one comment.
No, Affiliate have to login and then he can generate affiliate link from affiliate tools section.
If you want this feature then we suggest you to please come over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new and also you can contact us through Skype Id: support@redefiningTheWeb.com ( John Smith) for better and fast support.
Thanks & Regards, RedefiningTheWeb
