698 comments found.
How can I setup discounts for people using the referral link? Eg: Person A send a referral link to Person B. Person A gets 10% commission for sending the link and Person B (who is not an affiliate) gets 5% off on his purchase.
Hi nadeem,
Thanks for purchasing our plugin.
You can set commission for affiliate from commission setting tab and our plugin is for affiliate system so we don’t have feature of discount for users but we noted down and if more customers request this feature then we will surely implement this in future version.
If you want this feature right now then we suggest you to please come over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new and also you can contact us through Skype Id: support@redefiningTheWeb.com ( John Smith) for better and fast support.
Thanks & Regards, RedefiningTheWeb
Pre-sales question.
Does customers can deposit to their wallet?
What i want to do is something like this.
1. create wallet deposit product on woocommerce. so users can make deposit to their wallet and pay with their wallet deposits.
2. or is there some other way to deposit to their wallet?
Hi,
Thanks for showing in our plugin.
In our wallet system only commission earned from affiliate system will deposit into wallet and from wallet amount user can create coupons and also request for withdrawal through PayPal, Stripe and bank transfer.
For any other query we suggest you to please come over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new
Thanks & Regards, RedefiningTheWeb
Hi, it is possible to get credit as a payout? instead of paypal or stripe. So members can buy more products with that credit
Hi glitchlabs,
Thanks for showing interest in our plugin.
Yes it’s possible, we have given a wallet for commission earned in our plugin, from that wallet amount affiliate can create coupons or can request for withdrawal through PayPal, stripe and bank transfer.
If you have any further query then please contact us over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new.
Thanks & Regards, RedefiningTheWeb
при установки на WordPress что еще нужно из плагинов для работы?
Do I need to install WooCommerce in addition?
Hi,
Thanks for showing interest in our plugin.
If you need woocommerce then you can install as our plugin is fully compatible with woocommerce and most of the features is for woocommerce.
Thanks and Regards RedefiningTheWeb
does this support rtl websites and compatible with wpml
Hi colorlink2,
Yes our plugin support rtl websites and it’s compatible with wpml.
Thanks and Regards RedefiningTheWeb
Hello your plugin not work at all
not show apply for affiliate text button, not show person referred count still count 0, after purchased not credit user, totally nothing working i have opened ticket ver urgent
Hi etrasaction,
Sorry for the inconvenience cause to you. We have already responded to your ticket, please check.
Thanks & Regards RedefiningTheWeb
this plugin not support any registration plugin, only registration on my account page why , can you reply my email
Hi,
Our plugin supports all registration form but your form has removed wordpress standard hooks, please check your email.
Thanks & Regards RedefiningTheWeb
Hi. I’m interesting if affiliate may use his referral bonuses on website.
Let’s say I put 10% 1 time bonus for referrer. His friend bought something for $56. He got $5.6. May he use it for next purchase?
Hi farikus,
Yes affiliate can generate coupons from his referral bonus. And he can use that coupon while purchasing.
If you have any further query then we suggest you to contact us over our support desk by following link https://redefiningtheweb.freshdesk.com/support/tickets/new
Our team will help you in better way.
Thanks & Regards, RedefiningTheWeb
One more pre-purchase question.
May I set up to give a commission only for 1st purchase of his/her registered friend?
And how long your session continues? A day, week or month? I mean cookies. Can we setup it?
Got information about session time.
But have a question about affiliate link creation. Is there any possibility to have it ready? Because I won’t limit affiliate per product or category. Just 10% for every invited friend purchase.
Hi farikus,
You can set up to give a commission only for 1st purchase of his/her registered friend from backend setting.
Yes, you can also set cookies session time from backend setting.
Yes, you can set 10% for all affiliates.
Thanks and Regards RedefiningTheWeb
Cool. But what about creating a affiliate link? Not for a product, but for just inviting friends to order something. Like automatically make it: site.com/invite/ahssjsisks
Hi,
Affiliate can generate and get links from affiliate tools which is valid for all products and signup bonus also. By default affiliate link is generated in this format example.com/home?rtwwwap=username_1, we have provided a setting in which affiliate can paste any url of the website and it’s affiliate link will be generated.
Thanks & Regards RedefiningTheWeb
Is it compatible with any theme?
Hi AntoliaCreativeCom,
Thanks for showing interest in our plugin.
Yes our plugin is compatible with almost all theme if any issue occurs from our side then we will surely fix it.
If you have any further query then we suggest you to contact us over our support desk by following link https://redefiningtheweb.freshdesk.com/support/tickets/new
Our team will help you in better way.
Thanks & Regards, RedefiningTheWeb
Hello,
I am quite interested in this plugin, but I found it only use Papal for commission payouts.
We are in China, and Paypal does not work here, and we are using WeChat payment. https://pay.weixin.qq.com/index.php/public/wechatpayAlso, we are using WeChat payment plugin For Woocommerce which is developed by a French Author:
https://wordpress.org/plugins/wp-weixin/ https://wordpress.org/plugins/woo-wechatpay/ You may check the code at https://github.com/froger-me/wp-weixin/blob/master/README.md https://github.com/froger-me/woo-wechatpay/blob/master/README.mdSo, would you like to add WeChat payment for Affiliate commission payouts please?
Thanks
Hi alexlii,
Thanks for showing interest in our plugin.
We provide PayPal and Stripe payment gateway for commission payout.
We noted WeChat payment gateway in our bucket list for payout commission and if more customers request this feature then we will surely add this feature in our future release.
And if you want this now then please contact us over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new.
Thanks & Regards, RedefiningTheWeb
its this work for UNILEVEL for woocommerce example, A referred B then A will get bonus, then B referred C, D, E etc, then A will get bonus for woocommerce its work like this please answer me fast
Hi etrasaction,
Yes it will work as you above want with UNILEVEL MLM plan.
If you have any further query please contact us over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new.
Thanks & Regards, RedefiningTheWeb
Hi
I have a query. Affiliate can generate the link, Can he customize the link?
Web Store has 5K plus products and affiliate wants to send link for a particular product then how to send it?
Thanks
Hi flyhigh,
Yes affiliate can generate link from affiliate tools and for affiliate system to be work you have to just attach affiliate code in any url.
Yes you can search for that product from affiliate tools and copy it’s affiliate link or can directly share to social media and can also generate QR code.
Thanks & Regards RedefiningTheWeb
Can I set a percentage for product categories?
Hi AnatoliaCreativeCom,
Thanks for showing interest in our plugin. Yes you can set percentage for product categories.
Thanks & Regards RedefiningTheWeb
hello , is this plugin provides wallet ?
Hello,
Thanks for your interest in our plugin.
Yes, our plugin provides wallet.
If you have any further query then please contact us over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new.
Thanks & Regards, RedefiningTheWeb
Hi!
Does this plugin work with multi vendor plugin based on woocommerce?
Hi Visama,
Thanks for showing interest in our plugin.
Yes our plugin will work with multi vendor plugins if it follows woocommerce standards.
If you have any further query please contact us over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new.
Thanks & Regards, RedefiningTheWeb
Everything is good, but front end is not user friendly. Since similar plugins are already available, buying this is dicey.
Hello,
Thanks for your suggestion.
We always try to make our product better so according to our clients requirements we will try to make our plugin more flexible that’s why we update our plugin time to time with a better support.
If you have more suggestions then please contact us over our support desk through this link: https://redefiningtheweb.freshdesk.com/a/tickets/new.
Again thanks for your suggestions.
Thanks & Regards, RedefiningTheWeb
I have submitted 3 different tickets since Friday the 26th and I have not gotten a response. How long do you guys normally take?
Hello mario,
We have responded to your ticket on 26th only. Please check your mail. We’ll once again forward you the reply on your mail.
Thanks and regards,
RedefiningTheWeb
if buyer purchase product from referral link. buyer need to submit referral code or referral code is auto detected by system
Hello jktoners,
Thanks for showing interest in our plugin.
When buyer purchases from the Referral link then system automatically detected whose referral link was used by checking cookie. So no need to manually enter referral while purchasing.
Thanks and Regards,
RedefiningTheWeb
So need to manually enter referral while purchasing ??
Actually there is no need to manually enter referral while purchasing. Sorry for the typo, updated the previous comment also.
Thanks and Regards,
RedefiningTheWeb
option not showng to customer to become affilate
We suggest you to please create a support ticket in our support desk so our technical team will help you in better way.
You can create ticket by this link: https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards,
RedefiningTheWeb
Hi
We want affiliate to use earned amount on store only. We do not want to pay the amount. Like Earned amount should be added to their wallet something like that.
We are based in India, Can you please integrate Indian Payment Gateway for Affiliate Payout.
Thanks
Hello flyhigh90,
1. For using the earned commission on store only, you can use our Coupons feature. With it affiliates can create coupons of their earned amount and then buy products from your site.
2. Currently you can use PayPal India for payouts but for integration of a new payment gateway please generate a ticket on our Support Desk at – https://redefiningtheweb.freshdesk.com/a/tickets/new and mention your desired payment gateway.
Thanks and Regards,
RedefiningTheWeb
Thanks, i will create the ticket 
Hi
I have signed up but not received any password and can’t login.
I want create a ticket
BTW Query is we only want affiliate to use earned amount as Store Credit in Wallet for next order but on Affiliate Page under profile, He can set bank transfer details, which is not right as per store owner and they will assume that they can ask for the payment in bank.
Can we remove it? Plus we also need to remove request for withdrawal if we only allow them to use earned amount as store credit.
Thanks and for Indian Payment Gateway Kindly consider Instamojo.
Thanks
Hello flyhigh90,
You can communicate us over our Skype ID – support@redefiningtheweb.com ( John Smith ). Our Support team will assist you about everything.
Thanks and Regards,
RedefiningTheWeb
Thanks but we do not use skype 
FB Messenger or can you make my id to login in support as i have one query. Or any support email id?
Thanks
Hello flyhigh90,
You can contact us over our support email – support@redefiningtheweb.com
Thanks RedefiningTheWeb
Great, EMail Sent
If tier 1 receives 5% Tier 2 receive 3% Tier 3 receive 2% Tier 4 receive 1%
A product worth $10 got sold by tier 4. How much commission is given in total?
Hi qwe7410,
Our plugin supports 2 type of MLM commission.
1. Affiliate + MLM
2. Only MLM
Please confirm which one do you need?
We also suggest you to contact us over our support desk at – https://redefiningtheweb.freshdesk.com/a/tickets/new for faster response.
Thanks and regards,
RedefiningTheWeb
hi,
Is your affiliate program suitable for form submitting? Because my website is eCommerce through the form. I am using this pluin for creating forms. (https://emdplugins.com/plugins/wp-ticket-wordpress-plugin/)
Hello hafeesh,
Sorry to say that but our plugin is not compatible with this form plugin.
But we have noted it down in our to-do list. If you want it on an urgent basis then please contact our Support Desk at – https://redefiningtheweb.freshdesk.com/a/tickets/new
Thanks and Regards, RedefiningTheWeb
THnaks for your quick response, I need username and password for wp-admin. I want to check wp-admin affiliate page also.
Please generate a ticket on our Support Desk at – https://redefiningtheweb.freshdesk.com/a/tickets/new for Personal Demo
Thanks and Regards,
RedefiningTheWeb
