258 comments found.
Hey there. Just purchased this plugin but for some reason it refuses to work on my homepage. Everywhere else it kicks in but no matter how I monkey around with the settings it doesn’t seem to want to work with my homepage. Help?
Edit: Appears to be working fine now. Great plug-in!
Hi, how do I translate this plugin in multi-languages? I have WPML but there’s .Po file or anyway to translate the plugin. Your help will be appreciated. Many thanks in advance.
Hi unfortunately there are no PO or POT files. The plugin is just offered in English at the moment so for now you would need to edit the necessary text within the plugin’s files. However, a future update may include the support for translating.
Hello, How come this does not have mobile support for logo ?
Hi logos should have mobile support, there may be a CSS conflict with your theme. If you can send your site URL to support@themeware.net your issue can be looked into. Thanks.
By category By custom post By term Can you set such as?
Can I set image safe search?
Hi unfortunately you can’t do those things at the moment.
Already installed and uninstalled and reinstalled the plugin and the logo does not load!
Hi please could you send some login details and your URL to support@themeware.net so that this can be looked into. Thanks.
Hello, I saw your age gate plugin on this site (https://nextoronto.com/canadian-age-gate-plugin/) and thought it had that region functionality, but it turns out they added it themselves. Do you have any plan to implement this into yours? If not, this plugin won’t work for me 
Hi region functionality is something that may be added in a future update but I’m unable to provide a date at this moment in time. If you would like to discuss a refund you can email support@themeware.net.
Hi there,
We set our cookie window to 30 days, but the age checker window pops up with every visit. It’s as if the age checker isn’t registering the cookie. The site is http://barbarishop.com/
Can you take a look and let me know if you have this same issue? thank you!
Hi I’ve had a look at the link you provided. It seems to be working fine for me and I can see that the cookie ‘agc_verfied_18’ is being saved. Have you resolved the issue since messaging? Thanks.
would you mind checking back in 24hrs. It seems to be continuing to prompt us at least once every 24hrs. Thank you!
Hi there just checking on the status of this, are you still experiencing an issue or has it resolved? Thanks.
My age restriction page isn’t centered.
https://www.diehlplastics.com/photo-gallery/How do I fix this? In the plugin or style sheet?
Hi this would most likely be a simple CSS fix that can be added to your theme’s style.css file. Unfortunately I am abroad until Saturday but I will be able to send you the fix upon my return. Thanks.
Hi you can enter the following in your theme’s style.css file to fix the centering:
#agc_verify_form { width: 100%; }
Thank you so much 
Hi
Hopefully you can help, I have just installed your plugin and there appears to be issues with the button not responding correct on certain Apple products.
It works fine on an iPhone 8 running the latest iOS, however doesn’t work on an iPhone 8 running iOS 13.1.3. It also doesn’t work on a iPhone 10 using the latest iOS.
It doesn’t respond to the button being pressed, thus prevents access to the site.
Can you investigate and hopefully fix? All up it’s a GREAT looking plugin, just seems to have this one small glitch.
Many thanks for your help on this…
Jon
Hi sorry to hear you’ve experienced some issues. Would you be able to send your URL to support@themeware.net so that this can be looked into? Thanks
Hello. I am interesting in buying this plugin. My question is : is it possible to add age verification only on home page and some others pages if the home page is a classic lists of posts (and not a page created and assigned as home) ? Thank you
Hi thanks for your inquiry, yes what you are asking is possible.
I just bought the plugin. I don’t see anywhere where I can add the verification on home page ? I see how I can add pages, posts, but not the home page if the home page is a classic list of posts… How I can do it ?
Ah I see sorry for the inconvenience, I misunderstood your original question regarding the latest posts. At the moment the plugin doesn’t have this facility out of the box and would require some customization. If you would like to apply for a refund you can do so here – https://codecanyon.net/refund_requests/new
Hello. What would cause the video background to not display in the age checker. The video background worked before I added my SSL and now my Preview does not show when I am editing the Age Checker.
Hi there, will need to look into why you are experiencing this issue. Please could you provide your site URL and some temporary login details to support@themeware.net. Thanks.
BACK LINK TRICK: If you want your exit button to take the user back to where they came from, use “javascript:history.back()” in the URL field for the exit button.
Hello,
I just purchased your plugin. I uploaded the logo but, despite what is shown in the preview, in the website the logo is not centered on the page but it is left aligned.
Could you please check?
shop.gingarby.com
Thank you, Cristiano
Hi unfortunately I can’t see the age verification page appearing on that link. Would you be able to send some temporary login details to support@themeware.net so that this can be looked into. Thanks.
Hello, The plugin does not work on my site. Nothing happens
Hi there please could you send your site url and temporary login details to support@themeware.net so that your issue can be looked into. Thanks.
Can I limit to articles in a certain category?
Hi you can age restrict a selection or everything excluding a selection of pages/posts. At the moment you can’t restrict by category.
when will this be multisite ready
Hi this hasn’t been tested on a multisite setup but in principle it should work fine. If you were to have any issues then you can let me know. Thanks.
I just purchased the Age Checker plugin, but my client is looking for a specific feature that the plugin doesn’t include, so I need to look for another solution. Are you able to provide me with a refund, given that I won’t be able to use the plugin?
Hi would you be able to send over an email to support@themeware.net about this explaining which feature is needed? Thanks
What’s the best method to modify the fonts used without the css being wiped in an update?
Hi you can edit the fonts in your theme’s style.css file. These changes wouldn’t be wiped in a plugin update.
Hello, I recently purchased your plugin. Is there a way to exclude the WP-Admin portion of the site without have to restrict every single page besides the wp-admin piece? I would like to restrict the whole site but not have to go through verification when I go to wp admin.
Thank you! James
Hi James
The wp admin section of the site shouldn’t be getting age restricted by the plugin. Are you able to provide your site URL to support@themeware.net so that I can see the issue?
Thanks
Hey, why does the “submit” or enter button take too long to load? The exit button loads even faster. Please help.
Hi I have replied to your email.
