515 comments found.
Hi I’m interested on motopress but I want to know if I can charge additional per person
Hi,
yes, you can add different price variations depending on number of children/adults and their length of stay. You can do it in the Accommodation tab > Rates > add or choose the needed rate > click “Enable variable pricing” > click the “Add Variation” button.
By the way, you can test the full functionality of the booking system by registering a personal back-end demo here https://hbdemo.getmotopress.com/. And here are a few video tutorials that will help you work with the demo: https://www.youtube.com/watch?v=TmKqVH7o8ds&list=PLbDImkyrISyKQccIsVDp98UXLIc1Yc3mn
How i know when customer already booking or payment. I didn’t not receiving booking to admin email. when use Confirmation upon payment. It’s a big problem.
and when i use woocommerce payment, I received an admin email but In the email does not show details of the check-in date, check-out date, room info. It is a problem
Hello, using the lite version atm to try it out before buying it. Got a question though. I’ve set the booking up like checking in and out on saturdays. Therefor I’d like to change the layout of the calendar so it shows a split. Is this possible? Also, is there any posibility to add week number in the calendar.
Hi, You can see the applied booking rule in the general search form if this rule was applied for all the properties on your site.
Otherwise you would need to enable Skip Search Results option and use availability form of certain property to be able to see the available and not available dates for check in/check out.
Got ya’. And adding week number to the calendar is not possible?
Hi, it is not possible with default functionality but it might be customized.
Thanks! I’ve got a check-in between 15:00 – 22:00. After this hour it will charge extra. Can this somehow be implemented somewhere in the plugin?
You can set up Check in and Check out time just to inform Guests who make a reservation. It does not restrict nor affect the price nor reservation process. You can notify your customers about it and charge them manually.
Please contact our support team to get assistance with plugin as we do not provide assistance in the comments.
Hi, pre-sale question. It is possible in calendar to split day in half? Because I have Chceck-Out at 10 a.m. and the same day Check-In at 14 p.m. So, is it possible?
Hi,
MotoPress Hotel Booking allows for the same date to be the check-out day of one booking and the check-in day of another booking by default.
let me know when its correct?
Hi, there has been updated some information on product page of Hotel Booking so that’s why it says that it was updated on August 7. It was not an update of plugin though.
I have a question, for the seasonal pricing is there anyway to make the prices a yearly thing. For example, the week of thanksgiving, is it possible that the same dates every year to be raised without having to go in every year and change them?
Hi, thanks for the question.
You can create seasons for certain dates and they will be valid for the year you have specified while creating a season(for example, 2019). You will either need to edit the year within your Thanksgiving season every year or simply create multiple Thanksgiving seasons for the future and use them in your rates now. Our plugin will take them into account when their time comes.
Hi, Seriously … you have to see to get examples and more help on how to style hotel booking plugin. Alternatively create multiple styling options in the options panel. The way it is now is too much work to style this plugin in different themes.
Regards Trond André
Hi Trond, By default there is applied universal mainly vertical layout to fit most of themes and devices. There is no opportunity to add all possible layouts the customer might request.
However we’ll keep in mind your feedback and will do our best to add at list and grid preset layouts. Thanks.
Can booking be by hours instead of days?
Hi,
Only overnight bookings are possible. Our plugin does not accept bookings by hour.
does this plugin work with woocommerce? when you get this reservation system, will you direct me to another plug-in to use it with woocommerce? I have a private payment gateway to myself for my woocommerce. I don’t need your payment modules. but can I use this booking extension with woocommerce? I want to use this plugin with woocommerce. Is it possible?
Hi,
Thank you for the question.
Yes, Hotel Booking is compatible with Woocommerce. You can connect custom payment gateways through WooCommerce, our WooCommerce integration (purchased separately) and a WooCommerce addon for your custom payment gateway.
Can I add a WooCommerce category to the filter? And make text input.
Hello,
Thank you for the question.
You can add a custom field to the searching form. Here is the video tutorial: https://www.youtube.com/watch?v=w1vKA5gqhAQ&t=95s
Personal account realtor can be done? Where he sees his apartments and can indicate the dates on which he found tenants.
You can give access to the dashboard with limited rights. However, all realtors will see all the accommodation types, because the dashboard is shared among all users.
for an additional fee. Shortcode for realtor’s apartments and he puts a reservation without confirmation by the administrator.
Anyone with enough access to the dashboard can place bookings without confirmation from the administrator. However, they will see each other’s bookings since the dashboard is shared.
Unfortunately, we cannot customize the plugin and create individual accounts for realtors, because all our developers are currently working on the upcoming plugin updates.
in the updated plugin will be realtors?
No, we did not start working on multi vendor functionality yet. At the moment we collect feedback on this to realize what functionality is needed. So you may share your thoughts messaging us.
A realtor must see his apartments in his personal account and indicate the dates he himself accepted. To specify the apartment and change the prices can administrator. This is enough for work.
Unfortunately, our plugin does not have separate accounts for realtors.
then we will search or do on WooCommerce
thanks for your feedback and do not hesitate to contact us back if you have any additional question.
Hi,
Wanna let you know that your plugin is awesome. Just have some question.
About the block accommodation, if for example I’ve blocked a week of schedule ( Jul 15 – 22 ) does it sync and also include ( like we can check and see ) the blocked accommodation in other calendars like AirBnb, TripAdvisor and so on?
Hello,
Thank you for the nice feedback.
Admin blocks are synchronized in the 3.4.0 Hotel Booking plugin version if you enable it in Accommodation > Settings.
Hi,
Is there any difference between this plugin and the booking plugin provided in the Ciestra theme? Or is it exactly the same?
Also, if I buy Ciestra will I have support for the booking plugin as well, if anything goes wrong?
Thanks in advance!
Hi,
The plugin version purchased separately and the one available within the Ciestra theme are the same. We support all the plugins included into the Ciestra theme.
Note that you get lifetime updates for the booking plugin included into the Ciestra theme, but bug fixes and major releases only.
Hi,
Thanks for the reply.
I just purchased Ciestra, but I’ve got a question regarding this plugin.
Is it possible to give a discount according to the number of nights the guest books?
Something like this:
Book 4 nights, get 15% discount.
Thanks in advance!
Hello,
You can change the price per night for every accommodation separately depending on the number of nights.
To do this, go to the Accommodation tab > Rates (tutorial).
Hi,
Thanks for the reply! That’s awesome 
I’m already setting it up.
Thanks for your feedback. Do not hesitate to contact our support team if you have any further question.
Hello there
Every Accommodation -> Service must be assigned with a price right? Sometimes there is no fixed price for a service. But if we leave it at 0, the service will be appended with (free) in room page and booking page. Is there a way to no include this free tag for variable price services. ?
Best Regrds
Hi, Do you mean you wish to remove word ‘free’ next to the service with price equal 0?
Hi , Yes please
You may edit translations of Hotel Booking plugin or contact our team for other way to hide it with code.
Hi,
I can edit the code if It would be possible to know which php file to edit. How to contact your developers?
Best Regards
Feel free to submit a request to support team if you purchased plugin/theme from us.
Hi Mototeam, does this plugin stripe payment gateway use payment intents API which Support 3d verification and Auth and Capture method https://stripe.com/docs/charges
Thank you for your question. At the moment the functionality you requested is not supported but we have planned this to be released by the required date.
Your plugin meet every other features we want but the most important feature is the payment intents because in our Hotel we allow people to book a room without charging their account, stripe allow us to only authorise the money in their account, then after the cancellation period has elapse we can login to either wp admin or stripe dashboard to capture the payment, this way we don’t need to refund the customer should they decide to cancel their booking within the cancellation period and also the 3d verification process during the payment by the customer shift the boden of refund from us to the Bank of the Card Owner in the case of stolen card. I paid a freelancer to integrate this Stripe Payment Intents to the plugin we are using in our site but having seen your plugin i beleive that your plugin have much of the features we are looking for but i wouldn’t want to spend anotther $200 for a custom integration again. If you would want to intergrate this very quck i wouldn’t mind to send you the plugin so that you can see how the Freelance Integrate the payment Intent for us. I believe that will save you a whole lot of time to integrate this because we are in the verge of luaching a new website next week but if this can be ready then, i wouldn’t mind swiching to your plugin and your oceanica Theme quickly. you can send me a private message to kingso6@yahoo.com
Best Regards
Hi, We have planned this feature in one of the next updates of Hotel Booking. Thank you for your suggestion though
.
Hi, could you specify if you have any question or posted this accidentally?
Hi, yes that’s sorted. The thing was, I manually entered the date field (same format) instead of using the date picker to pick the date from the back end & the while site went crazy (experiencing technical error).
Anyways I was wondering if Expedia, HomeAway will sync with your plugin? Docs here: https://help.homeaway.com/articles/How-do-I-import-my-iCal-or-Google-calendar Docs here: https://apps.expediapartnercentral.com/lodging/help/help-article/rooms-and-rates/rates-and-availability/sync-an-expedia-group-calendar-with-your-other-external-calendar?langId=1033
I tried, unfortunately, they don’t work. Is there anything you can consider doing about the syncing in the future?
And I wasn’t aware that the themes you sell include this plugin as well. I should’ve bought that instead. It would be great if you considered including a theme since it’s the same price.
Most of the booking.com sync bookings don’t show any info fetched from booking.com apart from the date. Have I misconfigured the syncing that the booking details doesn’t come through?
And the calendar is not user-friendly. It’s actually hard to scroll horizontally trying to find a date. Could you consider adding a better calendar in the future?
Cheers!
Hi,
1. MotoPress Hotel Booking can share availability with any platform that supports the ical system. Our plugin downloads calendars from the connected platforms and updates the availability on your website once an hour automatically. External platforms download calendars from our plugin independently, according to their own schedules. Here is the article that may be helpful for you to check if you synced your calendars correctly.
If it does not help, you can submit a ticket here
2. We cannot include themes in Hotel Bookibg as they have different terms of use.
3. The sent information is determined not with the Hotel Booking plugin but with the platform that sends the calendars. Moreover, Ical is not safe enough to add more information during synchronization. All the got Ical information can be seen in the Logs section in a booking.
4. Thank you for the suggestion, we have passed it to our developers and will notify you as soon as the feature gets implemented.
Thanks for your feedback. Really appreciate it 
Just a few ideas for future updates:
Could you consider adding the option to change the grid layout of the search result page? Maybe smaller search results like in your https://themes.getmotopress.com/luviana/ theme It took me about good 2-3 hours to customize.
The front-end calendar works great on the desktop view but could use some work on the mobile view.
Cheers
Hi, thank you for the reply and your ideas.
We will add your request to our feature request list and can notify you as soon as it gets implemented.
Could you clarify what difficulties you faced when using a mobile? Could you also specify what mobile device and browser you used? Please, create a ticket with all the above information and we will try to help you solve the issue.
Hello Support, My client is facing an issue.
A booking was booked on Homeaway.com and it got sync to the website. Now if the user is cancelling the booking and it’s not getting removed from the website. Can you please guide why it’s not syncing cancelled bookings.
Homeaway is telling that the cancelled booking is syncing again from the website. I have to go to the website and manually cancel the booking. Is it the bug?
Hi,
Make sure that you are using the latest version of the plugin, which is 3.5.0.
If you need assistance with this issue or any other in the future, please, submit a support request here. It is not possible to provide adequate technical assistance in the comments.
It looks like you have modified WPML settings and allowed to translate Accommodations (mphb_room) via WPML > Settings > Post Types Translation. So you need to remove translations of Accommodations and then make them not translatable.
Hello.
Pre-sale question. I have a client who owns a hostel, where he rents per bed and also per room.
It’s possible to have both typologies (hostel and hotel) working on the same website or we have to choose one?
Thank you
Hi,
Yes, it is possible to rent out different property types on the same website using our Hotel Booking plugin.
Hello,
Thank you for your reply. Can I please see a demo of a hostel type property? (rent by bed)
Thank’s
Unfortunately, we do not have a demo for hostels. You can use any demo, e.g. # 2 and additionally create new accommodation types for the beds titled like ‘Bed in a 4 Person Room’, ‘Bed in a 8 Person Room’, etc. These video tutorials will help you work with the demo.
Hi There,
How can I have the same search as in https://hbdemo.getmotopress.com/campterra/? I need the number of adults & the unit type.
I like how the search results appear as well in boxes. How can I add that to my search result? sample: https://hbdemo.getmotopress.com/campterra/search-results/?mphb_check_in_date=28%2F07%2F2019&mphb_check_out_date=30%2F07%2F2019&mphb_adults=1&mphb_children=0&mphb_attributes%5Bunit-type%5D=&mphb_check_in_date=2019-07-28&mphb_check_out_date=2019-07-30
Cheers
Dear People
Before I renew the support and plugin, I have a question about customizing.
How exactly can I integrate the plugin/rooms into a theme?
I tried to use the short codes, but seems not possible to customize anything else:
https://punchitgym.wpmudev.host/accommodations/muaythai-spa/this is the result.
Any tip or hint would be nice.
Regards,
Simon
Hi Simon,
The layout of rooms depends on theme design. You may apply custom styles to make it look in a different way. Once the support is renewed you are able to contact our support team to get an assistance.
I will like to buy this plugin but I want to find out first about this: Is it possible to enforce a booking rule that, when a person is booking, he should only be able to book for dates starting from (maybe) 5 days away. So if today is 2nd June, all people who are booking and paying online should only be able to book for 7th June and above
Hi, At the moment there is not such a booking rule yet. It is possible to set up exact dates when reservation is not available. So it is possible to update it manually each day.
We we also keep your request in mind and will do our best to provide a solution for this withing further updates. Thanks
Wow. I wish I could get this feature. Can you point me to the documentation as to which hook I can use to implement this feature myself? I want to be sure this can serve what I want before I make the purchase
Unfortunately there is not such a property nor hook to make this possible. We’ll update this comment when this feature is available. Thanks
Hello there! We are delighted to let you know that we have just released the Hotel Booking plugin v. 3.9.0 update, which includes such great features as Booking Buffer and the ability to set Advance Reservation: the minimum number of days allowed before booking and the maximum number of days available for future bookings.
Awesome… I will take a loo at it
We’d appreciate if you share your feedback with us.
