22695 comments found.
Hi I’m having an issue with the Ultimate Addons for WPBakery Page Builder plugin (https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199)
They wrote: “It seems like you have updated the WPBakery page builder to the latest version 6.0, Just to let you know, the latest version of WPBakery page builder is not stable yet.” and asked to roll back to “stable” version 5.7
Are they right? why? is 6.0 non stable??
Hello, We have recently releases 6.0.3 version which has fixed bugs from the previous releases.
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Same problem. Blank pages after update to 6.0.3 Valid app license, but not a support license anymore, so we can’t submit a ticket! Please fix or tell us how to fix ourselves. Thanks.
Hello, You can activate the WordPress debug mode at your end to check for any errors which are being displayed as it will be helpful in identifying the issue source.
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Hello, Can you please drop us a message via profile contact form and share the element code with us along with how they are integrated, so the it can be checked further.
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Not to worry, we have downgraded to v 6.02 and its working again. We will just hold off on updates until you resolve the issues at your end.
Hi,
Your outdated font awesome 4 version is clashing with my theme’s up-to-date font awesome 5 and causing all sorts of unexpected font icon rendering.
Could you please advise when wp bakery will be updating font awesome to version 5? People have been asking for over a year now for this to be updated, yet wp bakery persists with their outdated version. Time for an update!!
Thanks.
Hello, We have it on our list to update the font awesome. However, it is taking time as it requires revamping of existing icon related elements.
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ok, we will wait 
I have the same problem as those reported above. After upgrading to version 6.0.3, my Woocommerce cart and account shortcodes don’t work. Disabling WP-Bakery left my site unworkable.Why issue an update which such a bug?
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I updated to 6.0.2 and my page custom css stopped working. I am using your plugin through The 7 can I get a copy of 5.7 so I can fix my site.
Hello, Please drop us a message via our profile contact form, so that we can share 5.7 version with you.
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Do you know why my page css just quite working with 6.0.2 cause i would like to update. I turned off all plugins except wpbakery so it is not a plugin conflict.
Hello, We will be able to investigate the issue further at your end if you open a ticket via our support portal and share your temporary login details with us.
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All of my content in WpBakery VANISHED today on my browser today! In my admin, the content is there, but on the web,...BLANK! HELP!
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Wow. It looks like everyone have problems with the latest release. I just installed the new 6.0.3 and it broke the site. I cannot longer update the TEXT BLOCKS. please fix ASAP. I need to revert back to 6.0.2 while you are trying to fix it.
Hello, Can you please share more details about the issue faced with the text block.
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sURE. Simple any widget that I add into my webpage, it doesn’t save. For example, see image http://prntscr.com/nxac5u on this one, I wanted to edit the text block that has BROWSE BY LOCATIONS and when i click on the EDIT button, as you can see, it displays a BLANK PAGE. iT;S FULLY BROKEN.
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi,
Seems like you are having problems and these problems are now becoming an issue for all plugin authors and theme authors executing shortcodes.
Version 6.0.3 have also broke NEX-Forms as the plugin shortcode is unable to execute the stylesheets enqueued when adding it into a vc shortcode. Please attend to this as a matter of urgency as I now have to urge my users to fall back to your 6.0.2 version which is working. I honestly do not like to shift blame to other authors but in this case my hands are tide until you can resolve this issue.
All the best
Basix
Hello, Can you please drop a message via our profile contact form with temporary login details and the steps to replicate the issue, so that it can be investigated further.
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I noticed that with the version 6.0.3 the filters of a grid view aren’t working anymore. Is this a known issue? I have checked multiple pages and I did a plugin compatibility test as well (turned all off tested and then back on and tested again) and the issue is still there. I hope we can get this resolved soon. I can see that other users are experiencing the same issue. The website in question has many pages that use filterable grids and none of them are working right now so this is a very big problem for my client. Thank you for your help.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi, starting with 6.0 the Build query acts has problems. It shows all of the categories and tags that you have on your site as selected after when you open build query panel. See https://scontent.fotp3-2.fna.fbcdn.net/v/t1.0-9/fr/cp0/e15/q65/61380271_2785505518133169_6416397363144818688_n.jpg?_nc_cat=106&efg=eyJpIjoidCJ9&_nc_ht=scontent.fotp3-2.fna&oh=1032960bb03fc22e38cca59e48b1b703&oe=5D84951B
Hello, The issue related to loop param was fixed in the latest update. Can you please make sure that you are running the 6.0.3 version at your end?
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Thanks for the prompt reply, I was testing with 6.0.2. I updated and seems good now. Thank you
Since WP 5.2 and after last version of your plugins i have an error : An error of type E_ERROR was caused in line 555 of the file /public_html/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php. Error message: Uncaught Exception: Wrong name for shortcode:vc_column_text. Name required in /public_html/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php:555 Stack trace: #0 public_html/wp-content/themes/willow/functions-visual-composer.php(160): WPBMap::getParam(‘vc_column_text’, ‘css_animation’) #1 /public_html/wp-includes/class-wp-hook.php(286): willow_custom_visual_composer(‘’) #2 /public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /public_html/wp-settings.php(525): do_action(‘init’) #5
With downgrade to WPBakery 5.0 the wp in 5.2 WORK FINE ! Are you an idea ?
Hello, The error seems to be pointing to the theme file: public_html/wp-content/themes/willow/functions-visual-composer.php. It might be that the theme is using some customisation code which is not compatible with recent WordPress and plugin update.
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So you says that in you new version 6.0.3 the WPBMap::getParam is not compatible? Have you got a new documentation for that?
my line : $vc_column_text_css_animation = WPBMap::getParam( ‘vc_column_text’, ‘css_animation’ );
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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No! the support is too expensive for just 1 plugin. You should be fix your plugin, because many user have the same problem! Temporary fixed for me with version 5.0.
Hi, while working on the site of a client of mine, I noticed that with the version 6.0.3 the filters of a grid view aren’t working anymore. Is this a known issue? I already checked somewhere else and same problem. (with the 6.0.2 everything was fine). thanks!
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I have the same problem as those reported above. After upgrading to version 6.0.3, my shortcodes dont work. I had to go back to the previous version to work normally.
Hello, There can be an issue if the pages are using custom elements added via core plugin files as they will fail to render after an update.
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Hello, Version 6.0.3 is not working with my theme. Need to do a rollback or download the previous versions.I am downloading the plugin from CodeCanyon but when I upload and activate it it continuous to say the is version 6.0.3. Where I can download the previous version? Any advice?
Hello, Please drop us a message via our profile contact form, so that we can share the previous version with you.
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I am also having the same problems that others have reported. When I update to 6.0.3 all the pages go blank. When I roll back to 6.0.2 everything works again.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out. Also, please activate the debug mode at your end, so that we can check for the error messages which are being displayed.
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For some reason I am getting this error message when updating my plugin: “Update Failed: Download failed. A valid URL was not provided.” I have version 6.0.2 and the update is for 6.0.3.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I have wp bakery pagebuilder packaged with my stockholm theme, I am currently running 6.0.2, it’s not possible to save layout templates (rows)... when clicked, nothing happens. I have tested on multiple sites and only some of my old sites with older pagebuilder 5.7 work for saving templates. Can you advise whether this is on the list for a future release?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi There, Thanks, I don’t have license as it’s packaged with a theme and it looks like license is a required field in your support area. Still having the issue though.
Why am I receiving notification via ManageWP that there is an update 6.0.3. yet you haven’t added that update to the WP Bakery Page?? Very frustrating!
Hello, The latest version is currently under the review on codecanyon and will be available soon for downloading. At present, it is available as auto-update which can be availed as per the first method mentioned here: https://kb.wpbakery.com/docs/getting-started/update/
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I understand. Thank you for your awesome plugin!!
Hi guys, I saw you implemented the fixes to the issues noticed last week. I’m really super happy of your constant care and fast updates. Purchasing another extended license for our new theme coming our those days. Thanks!!
Hello, Thank you for the kind words and we are glad that the issues reported were fixed.
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