Hi,
I’m sorry but I have no clue on what you are asking

I do not know how the customization that you are using to implement the Mailchimp support has been designed, so I do not know what could be the cause of the issue. Furthermore, I cannot give you assistance for customization implemented by 3rd parties

What I can say, that to get the value of a field you can use the following snippet:

$result = wpuef_get_field($field_id, $user_id);

In the case of radio/checkbox, that value is the index of the selected option. Please refer to the reply I left to the other comment of yours in which I explain how to retrieve that field index and eventually the label associated: https://www.dropbox.com/s/lrblbsof24m8mu9/wpuef_checkbox.png?dl=0

Once done, make sure that the customization you implemented is properly retrieving the value from that field.

Hi,
without any further clue it is quite hard to determine the casue. It could be due to a theme issue or the fact it is not properly triggering the needed wordpress actions used by the plugin to hook and injects its data.

Please make eventually sure you are running the latest 14.1 plugin version. You can manually download the new version via CodeCanyon or receive as an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ). To manually update just deactivate and delete the old plugin version and then install the new one. Don’t worry you won’t lose any data.

For further help, you need to renew your support license.

I’m sorry, but unfortuantely the plugin doesn’t offer such a feature

Hi,
yes, you can create fields that can be edited only by the admin, but the plugin doesn’t offer any search feature on those fields.

However, the plugin has a demo site where you can fully test its feature in order to be sure it actually fits your needs and expectations. In case of further info, feel free to ask!

Thank you very much. I don’t need if your plugin doesn’t offer search feature, for search feature I have find anther plugin, so I would to use your plugin to create field and other to create search form. Thank you!

Hi,
the “who bought” feature is related to the WooCommerce Customers Manager plugin. That features however has been designed to work with standard WooCommerce product types. Using a custom product type (like a “ticket” / “events”) may prevent that particular plugin feature to properly work.

Unfortunately, I have no clue on how the WP Fusion/Mailchimp are performing the “merging” operation, you should ask those support teams.

Most likely however it depends on how the Extra Fields plugin stores the selected value for radio and check fields.
The value is the “index” of the selected option. For example, if you have a radio/check list as follows:

• Option 1 -> index 0
• Option 2 -> index 1
• Option 3 -> index 2

So if the user selecte the “Option 2”, the field value will be 1.

Make sense? Could be this the cause of the merging issue?

If you want to get the option name for the selected value, you can use the following code snippet:

$result = wpuef_get_field($field_id, $user_id]);
$option_name = $result->field_options->options[$result->value];

$option_name holds the option name, the $user_id and $field_id are the field id and the user id for which you wish to retrieve the field value.

Thanks for your reply! I wil use this information to ask for Mailchimp for Woocommerce for help. Kind regards, Babette

You’re welcome!!

At last but not least, If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really appreciate!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases).

Have a great day!!!

I’m sorry but the plugin hasn’t such a feature

Hi,
you can customize the output by modifing the files you find in the templates folders.
For example, if you want to modify fields shown in the register form, edit the any_register_form.php file.

The description is prited at the bottom of any template, look for the:

<?php //Description
        if( isset($extra_field->field_options->description)): ?>
            <span class="description wpuef_description"> <?php echo $extra_field->field_options->description; ?></span>
        <?php endif; ?>

snippet.

Ciao,
senza maggiori dettagli è difficile stabilire la causa e quindi suggeriti un metodo per risolvere.

Se mi invii tramite messaggio privato (clicca sul mio nome e quindi usa il box in basso a destra) i seguenti dati:

1. tuo indirizzo email
2. accesso admin all’area wp-admin
3. accesso FTP
4. link alla pagina dove posso verificare l’errore

Posso provare ad effettuare ulteriori test per vedere se è possibile stabilire la causa e quindi ripararlo. Grazie.

I’m sorry but the plugin is not designed for that

Ok

Hi Babette,
unfortunately, without any further clue, it is quite hard to determine the cause.

I’ve performed several tests, and the user extra field data is properly saved and loaded in the My Account -> Account details page.

Could you use the demo site:
https://www.codecanyon.eu/wpuef/wp-admin
user: demo
pass: demo
to recreate your scenario and report me if you still experience the issue?

If not, could you try to disable all the 3rd party plugins, make sure you are running the latest 14.1 plugin version and report me if you still experience the issue?

1. Have you enabled the option to copy the usermeta into ordermeta? If so, the current user value will be always copied into the order meta
2. Are you accessing the My account page via and admin account? If so it will be always editable even the edit option has been disabled

You can share the configuration screen here or send me a private message (click on my name then use the low-right box) reporting your email. I’ll reply with mine where you can send the screen.

Make also sure you are running the latest 14.1 plugin version.

Ok, I sent you private message with more details.

Got it, check your inbox.

What do you mean that you have assigned all the correct fields to the User Extra Fields? note that the plugin hasn’t any support for those 3rd party plugin.

Are you saving data from those plugin into the User Extra Field metadata? if so, could it be that you inserted the wrong values? note that for example the date fields requires that the saved value must have the following format yyyy/mm/dd. If not, the plugin won’t be able to properly display it.

times format is HH:i and for radio input, you must save the index of the selected option.

Thanks for this info. Managed to get the date and time to work.

Can you please elaborate on what you mean by “save the index” for the radio buttons.

For example I have the field name and metakey set like this field_1|wpuef_cid_c102 for the id of the radio field but what would I need to add to this to show the different radio options. Lets say the options were Yes or No?

You’re welcome

Currently, the plugin stores in the user profile the index of the selected option. This is the field “value.
For example, if you have a radio/check list as follows:

1. Option 1 -> index 0
2. Option 2 -> index 1
3. Option 3 -> index 2

So if the user selectes the “Option 2”, the stored field value for that user will be 1. If you want to get the option name for the selected value, you can use the following code snippet:

$result = wpuef_get_field($field_id, $user_id]);
$option_name = $result->field_options->options[$result->value];

where $field_id is the field id and $user_id the user id.

If you want to retrieve all the available options, use the follwing:

$result = wpuef_get_field($field_id, $user_id]);
$option_names = $result->field_options->options[];

$option_names will hold an array containing the option names.

Hi,
I’m sorry but unfortuantely it is not possible

Yes clear! Use the snipped I’ve reported in the previous commnet:

$result = wpuef_get_field($field_id, $user_id);
$value = $result->value;
$value_label = $result->field_options[$value]->label; //This is useful in case the field is a radio or a select field. The $value is the idex the user selected used to retrieve the label used for it

The wpuef_get_field allows you to retrieve the field content of the $user_id user. That function will return an object that contains the value selected by the user + all the field metadata (like the labels used for select or radio option indexes).

In the plugin description page, under the Retrieve And Save Fields Data Programmatically paragraph you find more details about that function.

Hi! One last question. When I add the code in the snippet above. Nothing shows. Do you have any idea where to add the code so the profile update admin email will show the changed profile with extra fields? Regards, Babette

I’m sorry, but unfortunately I have no clue

try eventually make some debug by printing via a var_dump on the email the value of the returned $result, then the value of the $result->value and at last the $result->field_options[$value]->label;

To see what it returns.

Hi,
to display fields on checkout page, just enable the special option while configuring the field: https://www.dropbox.com/s/0q4q61orxv1l6zm/wpuef_checkout.jpg?dl=0

Note however that the plugin is designed to work with default Checkout form and hasn’t any specific support for those plugins. If they are altering in any way the Checkout form, it may not work as expected.

Hi, I did what you had suggested but the form does not show, perhaps because the guest checkout setting is on. Is there a way for me to display the extra fields, even if the guest checkout setting is turned on?

I’m sorry, but it is not possible. As reported in the plugin description page, user extra fields associate extra fields to the registered user profile. Guest users have not any profile, so extra field content cannot be associated with any profile, this is why fields are not displayed in case the user is not performing the login.

Disable the guest checkout settings, and extra fields will be properly shown on the checkout form.

https://pasteboard.co/IcnM9lb.jpg

I’m sorry, but unfortuantely there isn’t any option to hide that section. If you wish to hide.

If you wish to hide, edit the WCCM_CustomerDetails.php file located in the classes\com folder iniside the WooCommerce Customers Manager directory and remove from line 226 to 232.

Ok, thanks

Thank you for reporting, I’ve just republished the 14.1! It shold work, let me know!

Hi, still 14.0 in the package.

Can you send me by email please? I have an issue in my site and I need to update your plugin.

Retry now! (unfortuantely the CodeCanyon update systems take a while to publish new updates!)

Hello, this shortcode doesn’t retrieve the meta value (c172) for the current user, am I missing something? [wpuef_show_field_value field_id=”c172” user_id=”“]

+By the way are there any simple way to retrieve the meta values without shortcode, I mean I need to retrieve values without shortcode in classic editor (posts).

Thanks.

That worked [wpuef_show_field_value field_id=’c172’] I think you should update your examples. ” doesn’t work ’ works

Shortcodes are not managed directly by plugins but by wordpress. According to the shortcode name, checks if any plugin has registered it and passes the parameters.

If you however are using the ” character instead of the ” character, it won’t work. WordPress only recognize single or double quote characters.
HTML pages many times render the ” as ”, so if you copy and pasted the code, this was the cause of the issue.

I’m sorry but unfortunately the plugin hasn’t such an option