100 comments found.
Pre Sale: Can you add extra field based on product category ?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Functionality you referred to does not exist in our plugin.
Never Mind, I found another which does. However, thank you for the reply 
Hello! can these plugin show or hide a field of checkout if order totals is less than xxx amount, and show a message ? Thnks
Hello,
Thank you for touching base with us and showing interest in our plugin.
You can hide or show fields of checkout and we can add a check for amount if you purchase the plugin.
Regards
Dear team when i use the drop down list as required because i want the choose to effect on my checkout , in checkout page if the user didnt fill up the city ( Drop down list ) its allow him to purches without give him required that to choose from the drop down list
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
Hi, I have a pre-question: it is posible to add some fields (or some new group fields) below billing or customer details? Like other plugin does in their options: https://i.gyazo.com/8cc6854a13e6d5223d4b04ef9749367c.png
Thank you!
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes you can add fields in billing section.
Regards
Hi,
I mean below billing section
Thanks
Hello,
Yes it comes below billing section.
Regards
Hello! Your plugin allows you to include a checkbox in the customer data that shows or not show a new tax and makes the calculation with respect to the subtotal? Thanks. Regards, Jose a.
Hello,
Thank you for touching base with us and showing interest in our plugin.
Can you please elaborate your question more so we can respond accordingly ?
Regards
I would have to put a new check field along with the woocommerce user registration fields. If the user who is entering their data selects that check, a new tax would be shown in the tax section which, depending on the specified percentage, would calculate the amount to be added with respect to the cart subtotal.
Hi,
Admin can add a check box and add the fee on it but it will be added as additional fee, not as new tax.
Ok. Thanks.
Sure
I am having an error while removing fields from checkout page manually. Can you help me to resolve my issue. Here is my code that I have seen in this tutorial and implemented the same just changed the fields that I want to remove. https://www.cloudways.com/blog/how-to-edit-delete-fields-and-email-in-woocommerce-custom-checkout-fields/
function remove_additional_information_checkout($fields){ unset( $fields[“billing_last_name”] ); unset( $fields[“billing_middle_name”] ); return $fields; }
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
I have bought your plugin but I cannot sort it as I wish to sort. Please help me about this subject but without all sending emails or opening tickets. Because I am in a hurry, my client is waiting. I have bought it by looking the live preview unfortunately cannot sort it out.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hi, Im interested in the plugin but I have a couple of questions:
Would I be able to set two conditional fields based on a select box parent field? (if customer select option A, one field is shown and if option B is selected the other field is shown hiding the other conditional field). If yes, can those two conditional fields be set as “required” (with no conflicts about the one that is hide)?
Thanks
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes this functionality that you have referred to does exist in our plugin.
Regards.
Hello, The new field is always on the top, this problem still exists even after saving twice or more times it’s impossibile to reorder fields
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Good afternoon,
I have two problems with the plugin. The order does not remain in the indicated place and the select box has the strange field.
https://imgur.com/vy072bzHello,
Thank you for the purchase.
Support Team replied to your email but every time there is an error called recipient email does not exist.
Hello,
I was having problems with my email. Can you answer me again in support?
Hello,
We have again sen an email to you and still there is an issue.
Can you please check ?
I changed my e-mail in Envato to daniel@novofocomunicacao.com.br
The other one is really in trouble
Hello,
We have sent you email on the given email above
A question before buying the plugin. I want the custom field at the checkout displayed on one of my custom tab in MY ACCOUNT – Is this possible? and can it be edited there?
Hello,
Thank you for touching base with us and showing interest in our plugin.
The functionality that you have referred to does not exist in our plugin but the good news is that we can build it for you if you are interested ?
Normally fields are shown under address tab by default so please do let us know how you need it ?
If so then please contact us at info@extendons.com
Regards.
Hello I wrote you 3 days ago asking for support and didn’t get an answer
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
You had contacted us over the weekend and we don’t work on weekends that is why you didn’t get a reply. Now that we have replied to your email please contact us there and our Support Team will assist you asap.
Regards.
Hello,
I have bought this plugin but unfortunately is not functional. Drag and drop columns not work. The new field is always on the top. Validation is not working. and it not shown on the email 
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
About “The new field is always on the top”, this is not an issue, when you add new field its priority is 0 this the heights priority so that is why field shown on the top of all, so after saving field you can drag it to its actual position.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hi!
I’m interested in this plugin, but I have a question.
I want to make radio buttons with 2 options: a) checkout as private person or b) checkout as business. If customer picks A, then in “Billing details” remains all the default fields; if customer picks B, then shows up new fields like “Business name”, “Account number” etc., which will be required to fill.
My question is: when customer chooses to check out as a private person, field “Business name” and “Account number” will remain hidden, but since they will be set as required, will the customer be able to check out not filling them (because he can’t, since they will be hidden)?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes if the fields are hidden then it will proceed to checkout. When fields are shown then without filling the fields, cannot proceed to checkout.
Regards
Hi!
I bought your plugin, but drag and drop doesn’t work and I cant add any new fields. The box from “Form fields” goes full width when I click it, and when I drag it over “Billing Form Fields” it goes behind default fields, and when I release it, it goes back to “Form Fields”. So – can’t add any new fields.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
There is some JS conflict that is why you are facing this issue. In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hello!
Do not the created options appear to select at the end of the checkout? I need the options to appear at the checkout page, not on the product page.
Can you confirm me if you only have to make the checkout options?
Ps: On the checkout page, I can add value according to the option chosen in the select box?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Can you please elaborate your first question more so we can respond accordingly ? Yes, the options are added on the checkout page not on the product page.
Regards
Price field on check box option will not save a price
Also, the required fields are going through blank with no entry.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Good day, Are conditional fields available per product or category basis in this version of the plugin? I saw that you mentioned it may be available in future updates but not sure if it is available yet?
Hello,
Thank you for touching base with us and showing interest in our plugin.
The conditional fields are applied on the checkout fields not on categories and products. We have not mentioned this any where. Our plugin works on conditional fields.
Regards
Why my comments has been deleted?
I was faced big problem with my customer because of you.
I added two extra field in checkout page and these fields showing customer’s mails in head section not body.
Please help me
Because you did not answer my questions!
Hello,
Moderator is reviewing your comments. I have been told by Support team that they are in touch with you via email so please communicate with them via email as we have a separate team that looks after clients that look after any kind of issue in our plugin.
This comments box is used for Pre Sale queries so please cooperate with us and continuing communication via email.
Support will take care of your case on High Priority.
Thank you in advance!!
Regards
I already sent emails but you did not answer me!
Hello,
We haven’t received any email from this name “chemistrap” or you wrote with different name, if so please mention it.
Thank you
I sent again same email to you.
Is this your email “ahmet@ahmetkolcu.org”. ?
Yes!
Ok
The drag and drop doesn’t work? Can’t believe it – major problem already
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hello,
Your issue is resolved, there was some other plugin that was conflicting with our plugin JS.
Hi, I purchase your WooCommerce Checkout Fields Manager plugin . You said I can Manage Default Checkout Fields (Edit, Hide, Required/Optional, Set Order).
(1) I noticed that I can’t do any of such, I can only add additional fields, which is not one of the reasons I purchased this plugin. (2) Additional field I added does not appear on email
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: extendons@gmail.com
regards
Your issue has been resolved please check and let us know, we have replied you on your email message on 25th March but after that never here from you. Please confirm us about your issue.
Thanks,
