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Hi. I have a presale question. Just want to make sure. It’s possible to rearrange the order of native WooCommerce fields + new additional fields, yes? In any desired way, correct? Kind regards.
Thank you for touching base with us and showin interest in our plugin.
Yes, that is correct and you can rearrange the order of the fields.
Thank you for your reply. I have another question. Can default WooCommerce fields be shown under certain condition as well? Or conditional fields apply only to NEW non-WooCommerce fields?
Yes, you can do this using our plugin.
Great. I will make my purchase then. Thank you!
Fields that we add in checkout can we also show the same fields in user registration page in woocomerce (if user needs to create account without checkout)?
Thank you for touching base with us and showing interest in our plugin.
Unfortunately this plugin is only for checkout fields not for registration fields.
But then I will need two plugins? And these fields are separates from each plugin? It will not looks good for my customer… they will see two birthday date fields in my account page (one from registration and other from checkout)
No you don’t need to buy both these plugins, In the woocommerce, there is an option to enable the registration on the checkout page.
When you enable that option the custom fields added for registration page can also be shown on the checkout page.
I’m having a lot of issues with the plugin.
When I go to add a new field nothing happens and the console is full of errors like this:
jquery.min.js?ver=3.6.0:2 Uncaught TypeError: this._addClass is not a function
at $.<computed>.<computed>._create (draggable.min.js?ver=1.13.0:9:711)
at $.<computed>.<computed>._create (jquery-ui.js?ver=5.9:415:25)
at $.<computed>.<computed>._createWidget (jquery-ui.js?ver=5.9:585:8)
at new $.<computed>.<computed> (jquery-ui.js?ver=5.9:376:9)
at HTMLLIElement.<anonymous> (jquery-ui.js?ver=5.9:531:30)
at Function.each (jquery.min.js?ver=3.6.0:2:3003)
at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481)
at s.fn.init.$.fn.<computed> [as draggable] (jquery-ui.js?ver=5.9:523:9)
at HTMLDocument.<anonymous> (admin.php?page=ext-checkout-fields-attributes:6768:34)
at e (jquery.min.js?ver=3.6.0:2:30038)
Also the css you have for ”.row” is breaking my layout.
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: email@example.com
I want to add a custom dropdown with 2 options: delivery and take-away. When they select Delivery, it should show calender X with monday-friday. When they select take-away, it should show calender Y with monday-sunday. Is this something that is achievable with your plugin?
The functionality that you have referred to does not exist in our plugin but the good news is that we can build it for you if you are interested ?
If Yes then please contact us at firstname.lastname@example.org and development team will provide you an estimate for it.
Presale Question: I need to customize delivery dates by neighborhood in a city. Example: if the customer indicates delivery in district-1, he can choose to receive the order on Monday, Wednesday or Friday, while in district-2 he can choose between Tuesday and Thursday.
Is it possible to manage this with your plugin?
Let us know how you can get the district? Because on the checkout page there is filed for state/country.
I was thinking of a select (11 districts list) and a conditional datepicker with only the days of week availables per district, but the reverse would also be fine: free datepicker and a conditional select of districts based on the selected weekday. Is at least one of the two solutions possible with your plugin?
Please contact us at email@example.com and support member will take care of it for you.
Ok, thanks for your attention
I’ve opened a ticket but I didn’t receive any email about it. When I try to check the status it asks me the ticket number, but I don’t know it. Can you help me, please?
Thank you for choosing Extendons as your woocommerce provider.
Let us know the email using which you have logged the ticket so we can check the status of your ticket with support team.
There is already a ticket opened against this email but it is for different plugin named pricing calculator not the checkout fields attribute plugin.
If you have an issue in the checkout plugin please open a new ticket against this plugin and support team will take care of it for you.
Ok, done. Thanks
There is no update for a long time. Is the plugin still compatible with the latest WooCommerce version?
Yes our plugin is compatible with the latest woocommerce.
can this plugin help us achieving this checkout layout? https://share.getcloudapp.com/2NuPJGrP
Our plugin add fields to the checkout page not have concern with the layout of pages.
Will this print extra fields to PDF receipts/invoices?
Thank you for touching base with us.
Let us know the pdf plugin you are using?
hAVENT SELECTED ONE YET, THATS WHAT i’M ASKING YOU, BEST TO USE?
Unfortunately we haven’t tested our plugin with any of pdf invoice plugin. If you want then we can make our plugin compatible with the pdf invoice plugin through custom work.
Can conditional fields be shown according to the product(s) in the cart, e.g.:
PRODUCT A in the cart => fields 1, 2, 3 are shown
PRODUCT B in the cart => fields 4, 5, 6 are shown
PRODUCT A and PRODUCT B in the cart => fields 1, 2, 3, 4, 5, 6 are shown
Thank you for touching base with us and showing interest in our plugin
If you set the condition to display specific fields when the specific product have to in cart so yes it will work like that
Let me know if you have any further questions.
Hi, I have purshased and use it in Woocomerce 5.7.1, and unfortuntly the drag and drop of the feilds is not working at all. then I came to the page here and found that the plugin doesn’t support my WC version… is here a way to refund me as I lost my money !!!
Go to this and log a ticket: https://support.extendons.com
1. Can we hide a dates? for example 25/12/2021
2. Can set a minimum visibility of a date? Suppose, 9/08/2021 is disabled after 12:00pm
Please elaborate all your questions more so we can understand it better and respond accordingly.
Hi there, I can not drag and drop the form fields from one field to the other. Is there a trick?
Please log a ticket on our Support Center Email and a technical team member will assist you right away.
hi! can the upload function be restricted to certain files and sizes? does it come with the order to the shop owner?
Unfortunately there is no file size limit in upload option.
Yes admin can receive the uploaded file in the order
Can I add my own text and header field? It’s just plain text with no check box whatsoever.
There is a text field and you can use it as a plain text.
Can I use percentage type price for select options?
like, if anyone select a option from dropdown, 10/20/30% of total price will add or cut off.
Thank you for the touching base with us and showing interest in our plugin.
Unfortunately there is no percentage type price in our plugin but the good news is that we can build it for you by a custom work. If you are interested contact us at firstname.lastname@example.org.
Can you add fields with a percentage of the total price?
Unfortunately the functionality you referred to does not exist in our plugin.
Hi can I show the fields in a specific product only ?
Hi, can I use the payment gateway as a condition to show a file upload field?
Unfortunately it is not possible with our plugin.
With this plugin can I create a list for direct transfer banks? Check the attached image. I want the banks that I have added to appear in the checkout in a list as in the image that I show and that when the purchase is made, the bank details of the previously selected bank will appear.
Reference link: https://ibb.co/vXfRMds
Unfortunately it is not possible with our plugin to use fields for Bank details
Hi there, presale questions here:
1. is your plugin able to add in a date picker as date of birth? we need to collect customer DOB when they checkout.
2. if the answer to number 1 is yes, can I use the date picker function again to let the customer to choose the shipping date and time?
1-Yes it is possible with our plugin.
2- Yes it is possible with our plugin.
If there will be any issue feel free to contact us at email@example.com and support team will take care of it for you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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