292 comments found.
Hi, I am having issues after updating contact form 7 to the latest version. My form and multistep are not visible in a pop up when the plugin (multi-step) is active.
Hello there,
Thanks for reaching out. In this case, please submit a private ticket with your login credentials at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
How/when will you fix the issue with popup plugins? every plugin I install breaks the multi-step-design on desktop and mobile
Hello,
We have fixed it for your support ticket, please check and confirm for us there.
Best regards,
Kelly
The stepped progress bar fields are not showing even though i have three steps and i’ve checked the progress bar checkbox
hi there,
In this case, please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.
Tommy
Have you tested this with the contact form 7 material design plugin? It adds a random back button outside the form
Hi there,
Thanks for reaching out. We have tested and have not seen the issue.
In this case, please submit a private ticket with your login credentials at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
I have used this field group in the form
[field_group emails id=”emails-groups”] <label> Spoken Language:[/field_group]
This in the Mail
[emails] Language Spoken: [SpokenLanguage] – [fluidity] [/emails]
But only the first item comes though on the email… Other repeating items is not coming into mail. how can i get all field group in mail??
Hello anchortek2018,
Thanks for reaching out. In this case, please submit a private ticket with your login credentials at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
Hi, I just bought this plugin and I think aim doing something wrong, also the documentation is not really clear… My “Back” button is always visible in each step, this is my form:
Persoonlijke gegevens <label>Voorna(a)m(en)</label> [text* psg-voornaam] <label>Tussenvoegsel(s)</label> [text psg-tussenvoegsel] <label>Achternaam</label> [text* psg-achternaam] <label>Geboortedatum</label> [text* psg-geboortedatum placeholder “DD/MM/JJJJ”] <label>Geboorteplaats</label> [text* psg-geboorteplaats] <label>Land</label> [text* psg-land] <label>Burgerschap</label> [text* psg-burgerschap] <label>Paspoortnummer</label> [text* psg-paspoortnummer] <label>Paspoort verloop datum</label> [text* psg-paspoort-verloop-datum placeholder “DD/MM/JJJJ”] <label>BSN nummer</label> [text* psg-bsn-nummer] <label>Telefoonnummer</label> [text* psg-telefoonnummer] <label>E-mailadres</label> [text* psg-emailadres] [cf7mls_step Persoonlijke-informatie “Volgende”] Persoonlijke informatie <label>Geslacht</label> [select* psi-geslacht include_blank “Man” “Vrouw”] <label>Ras</label> [select* psi-ras include_blank “American Indian or Alaskan native” “Asian” “Black or African American” “Native Hawaiian or Other Pacific Islander” “White”] <label>Lengte (m)</label> [text* psi-lengte-m placeholder “1”] <label>Lengte (cm)</label> [text* psi-lengte-cm placeholder “90”] <label>Gewicht (kg)</label> [text* psi-gewicht-kg] <label>Kleur ogen</label> [select* psi-kleur-ogen include_blank “Black” “Blue” “Brown” “Gray” “Hazel” “Green” “Maroon” “Spectrum of eye color”] <label>Haar</label> [select* psi-kleur-haar include_blank “Bald” “Black” “Blonde” “Blue” “Brown” “Green” “Grey (or partially grey)” “Orange” “Purple” “Pink” “Red (or auburn)” “Sandy” “White” “Unknown”] Gegevens persoon waarvan vingerafdrukken worden genomen <label>Adres</label> [text* pers-vinger-adres] <label>Huisnummer</label> [text* pers-vinger-huisnummer] <label>Toevoeging</label> [text* pers-vinger-toevoeging placeholder “A”] <label>Postcode</label> [text* pers-vinger-postcode placeholder “1234AB”] <label>Woonplaats</label> [text* pers-vinger-woonplaats] [cf7mls_step Bedrijfsgegevens “Terug” “Volgende”] Bedrijfsgegevens <label>Bedrijfsnaam</label> [text* bedr-bedrijfsnaam] <label>Adres</label> [text* bedr-adres] <label>Huisnummer</label> [text* bedr-huisnummer] <label>Toevoeging</label> [text* bedr-toevoeging placeholder “A”] <label>Postcode</label> [text* bedr-postcode placeholder “1234AB”] <label>Woonplaats</label> [text* bedr-woonplaats] [cf7mls_step Overige-informatie “Vorige” “Volgende”] Overige informatie <label>Alias AKA</label> [text* overige-alias] <label>Your nr. (OCA/LIR)</label> [text* overige-your-nr] <label>FBI number</label> [text* overige-fbi-nr] <label>Armed Forces number</label> [text* overige-armed-forces-nr] <label>Waarom wilt u vingerafdrukken laten afnemen?</label> [textarea* overige-waarom-vingerafdrukken] [submit class:btn class:btn—primary “Informatie veilig versturen”]Hi there,
In this case, please submit a ticket at https://ninja.ticksy.com/ with your admin login and our support team will help you check it.
Kelly
just did
pre-purchase question, 1- Can I integrate with google sheets, 2- What about conditional fields
Hi there,
Thanks for reaching out.
1- I am not quite sure how you want to integrate this with Google Sheet. If you want to save submitted forms into database and export to CSV, you can use this plugin https://codecanyon.net/item/contact-form-7-database/14684587
2- You can use Conditional fields from another plugin, and use Multi Step plugin at the same time, they should work well together.
Please let me know if there is anything else I can ever help you with.
Kelly
I bought a license but couldn’t find a place to fill it? how it work. I downloaded the entire document but didn’t have the plugin file in it.
Hello there,
Thanks for reaching out and sorry for the issue you got. In this case, please submit a private ticket with your login credentials at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
pre-purchase question, 1- Can I upload files to google drive or droopbox ? If no Can support help in it If yes what’s the cost and time to finish it or it’s include the support
Hi there,
If you want yo upload files to Dropbox, you can use this free plugin https://wordpress.org/plugins/cf7-dropbox/For Google Drive I can’t find a plugin, if you want to do it, send me a message to support@ninjateam.org and I will give you a quote.
Tommy
Hi there,
Will this work with WP Multisite?
Thank you
Hello there,
Yes, it can work with WP Multisite 
Please let me know if you have any questions,
Tommy
Réponse rapide et efficace, je vous conseil la version PRO de CF7 et CF7Database
Hi Baryexpress,
Thank you so much for your compliment.
If it’s possible, can you leave the plugin 5 star rating? https://codecanyon.net/downloads
Your review will motivate us to develop more works and have awesome customers like you. Thank you again. 
Kelly
Is it possible to remove the scroll from the form? Website is https://www.towingdublin.ie and I would like the form not to scroll to top when the next button is clicked.
Hi,
Please send us an email via the contact form https://codecanyon.net/user/ninjateam including your wp admin access, we will modify it for you.
Best regards,
Kelly
Hi there, where can I purchase the PayPal addon? I can’t seem to find it on your portfolio.. can you give me a link please?
Hi alphanetwork,
We do not have any PayPal addon. Maybe we will think of developing it in the future
Please let me know if there is anything I can ever help you with.
Kelly
Howdy! Really quick question. I have the plugin installed on a client site and I’m looking to do two things. 1). Is to remove the back button from the submit step of the form and 2). Reverse the order of the back and next button on the other steps. I’m familiar with php and would just love to know which files I could get started on these two things.
Hi there,
Thanks for reaching out. In this case, please submit a private ticket with your login details at https://ninja.ticksy.com/ and our support team will help you do it.
Kelly
Hi DigitalAcumen,
Thank you so much for your interest in this plugin. Let me know if you need any help.
Kelly
HI.. I purchased this plugin to enable the multi-step in CF7 free version. I connected the CF7 with WP contacts and the values from CF7 were fetching good. Now after enabling the multi-step plugin, the values from CF7 are not fetching. can you please help to sort this out?
Hi there,
Thanks for reaching out. In this case, please submit a private ticket with your screenshots and login details at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
Hi.. I raised private ticket here https://ninja.ticksy.com/ .. please check and help
Hi,
Nice plugins, I purchased a few.
I am having trouble with ‘Moana ’ contact form builder and CF7 multistep plugin, things seems to work better without ‘Moana’ as I couldnt get progress bar before.
Can you help me with the forms I am trying to set up?, or do you have any video tutorials with both of your plugins installed?
thanks
Hi mrChristo,
Thanks for reaching out. In this case, please submit a private ticket with your screenshots and login details at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
???
Hi there,
Sorry it is because that the Cyber Monday Campaign has just ended recently and Envato Sale Page has not been updated yet. Please let me know if there is anything I can ever help you with.
Kelly
I was motivated to buy but….. Thanks
I’m having this issue on my sandbox site
http://prntscr.com/log9r9 http://prntscr.com/logcakSeems like this is not working with CF 7 latest version
Hi MansoorAliKhan,
Thanks for reaching out. In this case, please submit a private ticket with your login details at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
What is the cf7_answer shortcode supposed to do and how it should be used? Don’t you guys have at least a mini documentation? I know it is a simple plugin to use, still, there are some unclear functions.
p.s. found a small bug “progress bar” % calculation output on LI’s is wrong. It divides once again by 2 the result. So instead of 33.333333% u get 16.6667%
Hi SynapsisIT,
You can refer to this documentation https://ninjateam.org/contact-form-7-multi-step-pro-doc/#2
For the progress bar, we will check and fix it shortly.
Please let me know if there is anything I can ever help you with.
All the best,
Kelly
Hi Kelly, Thank you for the link (hidden gems?! :D). Hope to hear back soon about the progress bar width calculation fix.
Cheers!
Hi SynapsisIT,
It was fixed successfully, please download and use the latest version and remember to clear cache. Let me know then.
Kelly
Hi Kelly, I think I better open a ticket for this with you.
Catch you up over there. Cheers
I’m interested in buying this plugin for a client project but I have a question:
1) I need to be able to save the data at each step of the form into the database in case the user exits before completing the entire section.
2) The client requested a progress marker closer to this: https://www.quickenloans.com/l/progpi?qlsource=MascotsHomeHeroRefi&qls=QNS_20180523.0123456789 Is it possible to change out/customize the progress marker above the multi-step form?
Thanks for your help!
Hi Jarrel09,
Thanks for reaching out. Let me answer your questions.
1. You can use this MultiStep plugin with this one https://codecanyon.net/item/contact-form-7-database/14684587 to save every step of your form into database.
2. I can not access the site as it causes an error https://cl.ly/b770ea873873
Btw, you can customize titles of each step.
Please let me know if there is anything I can ever help you with.
Kelly
