906 comments found.
Hello, 1) when editing the “facilities” the object disappears,when I enter Russian, say what is the reason.
2) Could you attach free maps? 3) in which file you need to edit the translation into Russian, hotel reservation forms for the client 4) How to book events and how to set up? did not find an example
email content is not filled in from the booking form, tell me where to send the screenshot? maybe something I’m doing wrong?
5)Can I put a video in a slide show
Hi,
1/ What do you mean by saying “the object disappears”? Which object? Where (front office, back office)?
2/ Google have a free plan with the Maps API
3/ In each module, there are translations. For the email content: admin > Modules > Emails content
4/ You need to book a room to book an activity.
5/ Yes, you can see the field in the admin panel (video URL), use the Youtube or Vimeo URL.
Best regards
In the back office, the Facilities do not work, when editing, for example, “air conditioning” into Russian, the entire line with the “air conditioning” icon and the inscription disappear
I sent you an email
Ok I just answered, the items are here, under the other: click on show all
1) I still do not understand what to do with air conditioning
You told me that the item disappeared… But no, it’s still here, and you replicated it 3 times. Go in your module, and select Display: 100 in the filters, you will see at the bottom.
Best regards
Thank you very much
I have a problem with captcha what do i do, Put the password but still does not work, On the main page when I enter the Contact
The Captcha checkbox doesn’t appear? OR even checked, the form returns an error?
Error: invalid key
The password is good
Did you add your domain name as allowed domain here: https://www.google.com/recaptcha/admin
Also make sure you have correctly used the public and private key and pasted in the admin panel > settings
Best regards
Yes, I did everything, put new keys, it does not help (
http://tur.miniuslugi.ru/contactHere is the error from your Google console: You have exceeded your request quota for this API. See https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors
Answer from Google:
“This project does not have a billing account. You will need to add billing information for this project to continue to use Google Maps Platform. The first $200 of monthly usage is free.”
Best regards
How can I add a hotel owner, can you tell me step by step?
«SEARCH» => «search» quotes required?
No, no quotes in the fields.
How can I add a hotel owner, can you tell me step by step?
Go to the admin panel > modules > user > new (user type = hotel), then when you will add a new hotel in the module hotels, you will be able to select this new user as owner in the field Users.
Best regards
Does the “Hotel” user have to receive a confirmation email and a link to their personal account?
is the login form for the hotel user and site administrator the same?
Yes, exactly.
спасибо
How can a hotel user change their password?
What discount does the hotel give the site owner?
Or how do you see the relationship between the hotel and the site owner?
Here is what I found in notepad But it’s not that \admin\includes\langs\en.ini PASSWORD_DONT_MATCH=”The passwords don’t match” \admin\includes\langs\ru.ini PASSWORD_DONT_MATCH=”Пароли не совпадают” Still does not translate What do i do? thank you very much for the quick response
Screenshots I sent you in the mail
Как скрыть телефоны отелей от пользователей ?
Hi,
Hotels can reset their password using the front office (login form) or from the back office (login form) or change it in their settings (once logged in the admin panel).
Their is not relationship defined in the system, it depends on your business model.
PASSWORD_DONT_MATCH in en.ini will change the value of this sentence in the back office in english mode, when the user try to specify 2 passwords and 1 is different.
If you need to hide phone number, the best way is to not fill them.
Best regards
In the booking letter there is no link to the hotel from which the reservation comes, tell me which code to insert?
“PASSWORD_DONT_MATCH in en.ini will change the value of this sentence in the back office in english mode, when the user try to specify 2 passwords and 1 is different.”
I can’t send screenshots with the translation by mail, I expect an answer from you
“Hotels can reset their password using the front office (login form) or from the back office (login form)”
take your time, please. Waiting for an answer
“If you need to hide phone number, the best way is to not fill them.”
Tell me is it possible to do so, what to turn on – turn off the viewing of contacts with in the front office, and in the back office it was always visible? in the next update it will be? or how much will it cost?
No it’s not possible. There is no available feature like this. And unfortunately this feature is not planned and we won’t have time enough to perform specific developments for the moment. Hope you will find what you’re searching for. I’m available for any further information.
Best regards
You sent me screenshots from en.ini, ok, you made the translation and to be sure in ru.ini also, ok. But you show me the screenshot of a form in the front office… ini files are for the back office. Module Texts is for front office. Then you made a search and didn’t find, ok. But if you type only “password”, you will find it 
Best regards
how to set up maps in contacts
1) I put the cards but reCAPTCHA does not work, what could be the problem? 2) how to set up the map in the “contacts”
3) There is a database of hotels in Crimea for the site, you need to install on the site, tell me how to do this?
Hi,
1/ You need to create a new reCaptcha projet on your reCaptcha console (https://www.google.com/recaptcha/admin/site/340041922), add your domain name as allowed domain, get public and secret keys, and go to the admin panel of your website and paste the keys in the fields in the settings section. (then make sure the data are correct in the file /common/config.php) Empty your cache if needed.
2/ In admin > modules > locations > add or edit locations of the map
3/ You need to import an external database? The best way is to build a PHP script which will update the table pm_hotel. But there is no existing feature like this.
Best regards
“1 / Вам необходимо создать новый проект reCaptcha на консоли reCaptcha ( https://www.google.com/recaptcha/admin/site/340041922), добавить имя домена в качестве разрешенного домена, получить открытый и секретный ключи и перейти в админ-панель вашего сайта и вставьте ключи в поля в разделе настроек. (затем убедитесь, что данные указаны в файле /common/config.php). Очистите кеш, если это необходимо.”
sent you by mail
Hi,
You selected reCaptcha V3, try with V2 instead (option when you create your webite on the reCaptcha console)
Best regards
“You selected reCaptcha V3, try with V2 instead (option when you create your webite on the reCaptcha console)”
that’s OK thanks
What role does the module “messages”? Describe all functions
It simply stores the emails sent via contact form.
Best regards
2)Where can I translate Child? I sent a letter. Waiting for an answer.
2/ In admin > modules > texts > CHILD
I have everything translated but still shows no translation
Here send VKontakte form Tell me how to find
“Thank you for your interest, your message has been sent. We will contact you as soon as possible. “
Screenshot sent to the mail Waiting for an answer
Excuse me for inattention I translated all the words
Thank you for your patience
Ok, no worries
!)Who confirms the reservation and where?
2)When booking a hotel, who receives notification of the reservation?
Hi,
1/ this system is build to block room after booking, so nobody need to confirm the booking.
2/ the confirmation email is sent to the admin user, to the hotel owner and to the customer.
Best regards
“2/ the confirmation email is sent to the admin user, to the hotel owner and to the customer”.
Contact information when booking come to all the administration of the hotel owner and the client, I understood correctly?
1)How to find out about new additions on the hotel website, rooms, events?
3)How does google analytics work on our site?
4)Service is not displayed in the booking form.
Hi,
1/ In admin > modules > hotels can add rooms, activities, services…
2/ In admin > settings > past the analytics code
3/ Services are displayed in the next steps (contact details)
Best regards
«2 / подтверждение по электронной почте отправлено администратору, владельцу отеля и клиенту». Контактная информация при бронировании пришла ко всей администрации владельца отеля и клиента, я правильно понял?
Контактная информация при бронировании пришла ко всей администрации владельца отеля и клиента, я правильно понял?
2/ exactly
Tell the young business man how can I make money in this business?
How do site customers see coupons?
Tell me what could be the problem on the main page In hotels? Here is my website http://www.pandakrim.ru/
Hi,
1/ There is no commission or purchase plan provided with this system to make money, it’s not a markerplace.
2/ The coupons cannot be sent or displayed with this system, you need to make your own marketing plan with emailing for example or articles or slideshow.
3/UA is not defined...UA is a javascript object from Google Analytics, check in your admin settings if the Google Analytics code is correctly configured.
Best regards
3) There are no settings you need, insert only Google analytics code, I put it, what did I do wrong?
Do you have link of the admin panel please with login+pass? Thank you
Best regards
Sent
“1/ There is no commission or purchase plan provided with this system to make money, it’s not a markerplace”
Do you have written that this script for agencies and tour operators or something I did not understand correctly?
Travel agency, tour operator, hotel chain or just an owner of several hotels, resorts or spa?
I don’t know why the font has become so big you will excuse me
What does not work with Google analyst?
Don’t insert here the UA code but all the Analytics tracking code provided in your Analytics console. I make the changes for you.
when ready please tell me
Sorry, wrong word, I “made” the changes for you 
thank
How can the administrator see on the site a correction by the user of the hotel? for quick reogging
Hi,
This feature is not planned sorry.
Best regards
What role does Medias play and what is it for? tell me in detail
Once added, you can see these medias in the right side panel when you edit/add a page or article. So you can drag and drop from this panel to the text editor to add an image or a file directly in the main text of a page/article.
Best regards
How can I assign a content manager so that he can add descriptions to hotels, rooms, rates and directions? please tell me step by step. thank
can i use your logo on my website? I like him
How many hotels and events can be placed on the site for comfortable work?
Hi,
Content manager: you need to adjust the permissions of each user type in the files /admin/modules/module_name/config.xml (node “roles” for global rights or attribute “permissions” for rights on each field). http://multiresorts.pandao.eu/doc/#modules
Logo: the logo contains the brand Panda/Pandao, the it will make confision if you use it like this.
Number of hotels: reasonable number
it depends of how you work in the back office. Otherwise, for the front office, no limit.
Best regards
Hi, I have a default language and english, when visiting the site, I dont see any language selector if user wants to see the website in english instead… what do I need to do, or how does it work?
Thanks
Hi,
In the admin panel > settings, majke sure that “Enable foreign languages” is set to “Yes”
Best regards
Thanks,
I have a problem with the language.
For example the default language is ‘ro’ and secondary language is ‘en’ .
When I navigate to my website domain www.example.ro , it navigates to www.example.ro/ro
‘ro’ being a default language I dont want to have .ro/ro , just the domain only example.ro . How Do I fix this, is bad for SEO.
Regards
Hi,
It’s not bad for SEO, really
The problem is that the system will be based on this lang tag to display the content, so if you make a redirection to hide this /ro, the website will no longer work. So it’s not possible to remove it.
Anyway you can try with this code in .htaccess at the end for example (before IfModule):
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} ^/ro$
RewriteRule ^ro$ /$1 [R=301,L]
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} ^/ro/
RewriteRule ^ro/([a-zA-Z0-9!-/]*)$ /$1 [R=301,L]
Best regards
Hi author,
can u please describe how to add new module in sidebar
Hi, Please check your mail and update me.
Hi, Please update me and solve my issue.
Hi,
I don’t have any details in your emails. You sent me a request where you asked me how to install and I sent you the link of the documentation. In the last email you tell me that tables are missing, but which one? All tables are in the SQL file. Please tell me more about your issues (error messages, steps, and so on). Thank you.
Best regards
Hi Pandao! more than one year ago “ifrid94” user ask to you if you made any support about “xml integration” on this CMS and you reply with “Can you give me more details about your API please (documentation)? I could have a look and tell you if it’s possible”: have you delved into this topic?
Essentially I wonder if you have developed something like an XML protocol on your side.
Let me know!
Hi,
No, there was no follow-up to this discussion. Hope you will find what you’re searching for.
Best regards
Right now i am facing one more challenge the images are not being displayed on the booking pages, please i need a fix to this
i am still waiting for your response, on the booking page the images are not showing:
here is my website
www.rainbowhospitalityltd.com
Hi,
It seems that the file /templates/default/common/get_days.php is not found. Check in your files.
Best regards
I have checked and the file is there.
it can only display pictures if its only one or two hotels with few rooms, anything more than that the images on the booking page will not be displayed,
so what could be the problem????
Did you try to remove the chat that you added? (smartsupp)
i just add that chat today, and the chat code is placed on the footer,
and the problem have been there for over 2 weeks
Can you send me your FTP details please? support@pandao.eu Thank you
Hi author, I want to change the format of confirmation Email which received by the customer after booking… please let me know how can i do the changes
Hi,
You can edit the email content in admin > modules > Emails content > BOOKING_CONFIRMATION > edit
And you can edit the layout in the file /common/lib.php > function sendMail
Best regards
Hi, page is not loading correctly css error is their …..loading time,slide is working but other parts are not working properly . After loading,suddenly error coming.
Hi,
It seems that files are missing… when I check this URL: http://stay2.evenscoin.io/templates/default/css/main.css
It tells me: error 404
Check if the files exist in /templates/default/css/ and make sure that your server is correctly configured (URL rewriting or SSL/HTTPS redirection)
Best regards
Hello,I tried to install website theme.. installation is successful but css error is their…In website loading time,slide is also working but other parts are not working properly like CSS . please check site – http://estay.evenscoin.io/
Remove the file /templates/default/css/.htaccess and let me know
Best regards
Thank you.. now theme is loading correctly
Glad to help. I just uploaded the fix
Best regards
HI, Actually I can’t find out legal notice page in the file template/default/modules/
There is no special model for legal notices, it’s the model “page.php”. Edit the content in the admin panel > modules > pages
Best regards
Hello i need another help …... In payment section i need to add our own payment system, how to upload?and where can i add ?
Hi,
You need to edit the file /templates/default/models/payment.php and implement the code provided by your payment gateway.
Best regards
Hello Author, in booking a room in a hotel, on the READ MORE page for a particular room it would have been great to have a BOOK NOW button from the ‘read more’ page. How can I make that possible?
Hi,
You can copy the code from the file /templates/default/common/search.php and past in /templates/default/models/room.php, but it will redirect to the booking page with the other results, simply the room you come from will be displayed first. It’s not possible to skip this step.
Best regards
Hi author, I am trying to select date while booking room but I am not able to even select it
Please help me asap..My project is getting stuck just because of this one issue
Hi,
You can’t select a date in the calendar in front of each room. You need to select the dates in the search form only.
Best regards
Hi, I need to translate the send button in the search box [go], translate the calendar of the search box and finally disable the search bar for hotel stars; thanks in advance for your reply
Hi,
There is no translation for “GO”. You can add an entry in the admin panel > modules > texts > new > for example “SEARCH” => “Search”. Then edit the file /templates/common/search.php, and replace GO with:
<?php echo $texts['SEARCH']; ?>
Best regards
To disable hotel stars field, in the file search.php, simply remove or comment the corresponding html section.
Is there a possibility to book the same room more than once a day? for example, to book from 12:00-15:00 and then from 16:00-21:00 for different guest?
Hi,
Unfortunately, this feature is not planned sorry. Only 1 booking per night. I’m available for any further question.
Best regards
Can it be implemented on an update or for an individual purchase? This is the only feature missing to match a common PMS! It is a very popular operation
No, unfortunately, the whole script is based on night to night concept, really sorry.
Best regards
Pre-purchase question: Can you tell me where I can see monthly report what i have earned and how to generate bill
Hi,
This feature is not avaialble sorry.
Best regards
after 8 day trying to have it working but same results, I’ve send mail to you, Kindly check
Hi,
I configured it for you. It remains an error with your domain:
Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID
You can have a look here: https://stackoverflow.com/questions/44711260/chrome-59-neterr-cert-common-name-invalid
Let me know if needed
Best regards
Thanks a lot dear, It’s ok now
Glad to help 
Unfortunately again, without doing anything, just sleep 3 hours and awake found it “Unable to connect to the database. Please contact the webmaster or retry later.”
When I checked last time, the system was installed. So check if there is a problem with your server (a backup which erases your files or something like this. The script doesn’t have any backup or recovery system or automatic update, so it comes from the server.
Let me know
hey, im facing some issues , when i made booking from admin panel as manual booking
the hotel room rates are not coming automatically
see the screenshot https://prnt.sc/n4hy63I want admin can made booking manually and pls tell me how balance and total payment will be done for a customer
Hi,
Unfortunately this feature is not planned, sorry.
I’m available for any further information.
Best regards
hi I liked your code, it is up to the mark but I have pre purchase question …how can we get reports ?
Hi,
There is no reporting module planned for the moment, sorry.
Best regards
I Just bought this script yesterday, and i am having challenges
1: how do i enable the site to use only https instead of the default http
2: how do i add rates for my local currency NAIRA and USD the auto convert is not working and that’s really frustrating, and this is very urgent.
please i need your help urgently
Hi,
1/ If your server is not configured to make this redirection automatically you can perform this action in the file .htaccess in the root of your website. Open this file and add the following lines after “RewriteEngine On”.
If you want to redirect all HTTP URL to the equivalent HTTPS URL, use this code:
RewriteCond %{HTTPS} !=on RewriteRule .* https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
2/ It’s not possible. The system works with an external API fixer.io You need to make changes manually in the file: /includes/change_currency.php
Best regards
So that mean i can’t get my local naira currency and usd work along together?
i need integration of paystack payment gateway to enable me accept payment
what’s the cost and how long will it take
I have tried pasting the above code into the .htaccess file, it’s not working, i get error 500 when i put the code, everything work fine when i manually use https:// on the url, so i want to make it automatic
Sorry, the comment form has removed the spaces:
RewriteCond %{HTTPS} !=on
RewriteRule .* https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
Unfortunately, we don’t have time enough for the moment to perform specific developments, sorry.
Best regards
paste the code after RewriteBase /
still didtnt work
send me your file at support@pandao.eu
which of the files should i send???
it’s working now, my remaining challenge is the paystack payment gateway integration,
Is there any proper guide on which of the files i can edit to put the paystack api codes to work??
Hi,
You need to take example on the PayPal integration in the file /templates/default/models/payment.php
Best regards
Hi Author, please advise what is the Query to for this update in mySQL, I cannot find any query code to copy at the link https://items.pandao.eu/updates?item=1&update=140. Please help, thanks.
Hi,
Yes, there is no SQL code needed here 
Best regards
So I just need to replace 2 files as the instructions, and no need to execute the queries, is it correct? Thanks bro.
Yes exactly
Thanks bro, you are very good bro, the support is excellent.
Hi bro, do you have any plan to make the app for this bro?
Hi,
Unfortunately, the app is not planned, sorry.
Best regards
Hi,
It was due to a wrong character encoding in the file /js/plugins/sharrre/jquery.sharrre.min.js
I just uploaded the fix in the update. You will receive an email from Codecayon.
Then, download the update and replace only this file. (empty your browser history before refresh your page)
Best regards
I do not receive email. Please send to drduck19@gmail.com thank
Hi,
When you purchase an item, don’t forget to enable the email notification in your downloads section.
Go into your Downloads section (https://codecanyon.net/downloads), and get the latest update. https://items.pandao.eu/updates?item=1&update=140
Best regards
Hello, I have installation problems. What rights should the common/config-tmp.php file have?
Hi,
You can make an automatic installation. But if you make a manual installation, you need to rename config-tmp.php into config.php and grant rights 777 (r+w+x).
https://multiresorts.pandao.eu/doc/#installationBest regards
Hi, When installing automatically, I get this error. http://prntscr.com/n1sng7 I tried to install several times and constantly get this error. What causes this error?
Yes, your server doesn’t allow this action. Simply follow the instructions specified in the screenshot 
Best regards
1) The file name does not change and remains so config-tmp.php
2) If I make a replacement, the site still does not work and the installation page loads. admin/setup.php
What do I need to do to complete the installation?
1/ Simply rename it manually.
2/ The database must be completed (several tables beginning with “pm”), the file must be named config.php and completed. That’s all
Best regards
Now the site is working, however, when I try to change the language in the admin panel, I get the same error. https://prnt.sc/n1vsxh
Do I need to change file permissions? Now files have such rights. https://prnt.sc/n1vu09
Replace 644 with 777
Thanks for the quick help. Everything seems to be working now. 
Glad to help you 
Hi, Do you plan to make a section for booking and searching for tours?
Hi,
Yes, but I have no precise delay for the moment, sorry.
Best regards