9077 comments found.
hey there, if i manually import subscribers, does autoresponder work on that way?
Yes, as long as you have defined a subscription date on your import.
Regards
2 Problems i like to setup the Plugin on a new page my old is gone, he dont like to verify my licenskey now. the Harder problem is i cant setup a Campain when i click save this is comin. Oops… Page Not Found!. I see many Buyers have the same Problem but you dont write how can fix this.
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
so how can i post anything there with problem 1? They say i cant signup then my key is used? By the way Problem 2 redirect to /wp-admin/post.php ??? and then show the error
Please get in touch with us here and mention your purchase code.
We are looking forward helping you out.
Images don’t show in my campaigns at the receiver’s end. They do appear if I check the “add attachment” option but they are also included as files attached to the email. Is there a way to avoid attaching images but have them show in the newsletter, just as they are in the modules?
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
How to create email automation similar to infusionsoft? To create sequences, if it opens, if you click the email?
Hi There!
Meister has several types of autoresponders: https://docs.mailster.co/#/autoresponder
I’m sure there’s something to setup your campaign that way!
Hope that helps!
Hello, is there a way to insert a picture of the product the customer purchased through woocommerce into an email template? Also the product title?
We are trying to send a thank you email after a purchase has been made. So we want to show the image of the product + the title of the product they have purchased in the email.
I’m unable to find any reference to woocommerce products in the tags section. Thank you
Also we purchased mailster in 2012 but have only just started using it now. It seems my purchase code won’t work when trying to register.
Hey There,
Thank you for writing in! Please get in touch with us here and mention your purchase code.
We are looking forward helping you out.
Can you help me? I used the purchase code to sign up for support. I am being told that my purchase code is already in use. I don’t remember signing up for support already? Anyhow I work at Boeing and you are being blocked so I cannot get your email to reset my password. What can I do? I need support for a few things. I tried my Envato password and that did not work. I am confused.
can you send me my password rest to my gmail account? johnspendleton@gmail.com..............
Hey There,
Thank you for writing in! Please get in touch with us here and mention your purchase code.
We are looking forward helping you out.
HI, My images are not showing up on the mobile version, any ideas?
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Can you help me? I used the purchase code to sign up for support. I am being told that my purchase code is already in use. I don’t remember signing up for support already? Anyhow I work at Boeing and you are being blocked so I cannot get your email to reset my password. What can I do? I need support for a few things. I tried my Envato password and that did not work. I am confused.
can you send me my password rest to my gmail account? johnspendleton@gmail.com..............
Hey There,
Thank you for writing in! Please get in touch with us here and mention your purchase code.
We are looking forward helping you out.
Pre-purchase question:
1- Can I send email from my server, without needing services like sendGrid or mailChimp?
2 – Shared servers on average is recommended how long and how many emails? not to overload the server.
3 – Can I schedule to send email on the anniversary date?
4 – What would be the main difference in using this plugin and not MailChimp? taking away the economy.
It seems to be a great product. I’m super interested.
Hi There!
- Yes, but that’s not recommended.
- This depends on your server but you can count with approx. 2 mails per second.
- Sure thing!
- You own the data and you host it on your site.
Regards
I’d already seen the demo. And I was even more interested.
Explain to me: 1 – Why is it not recommended? What are the problems I may have?
Sending with an own server requires some preparation. While it’s technical possible you may get blacklisted quickly. ESP are affordable and not expensive. We have an article about this on our knowledge base. Please check this link: https://kb.mailster.co/choosing-your-delivery-method/
I’ll use SMTP, or Gmail. Thank you very much for your answers.
You’re welcome!
Hi! I send a ticket a few days ago but no response. I pay for support here but in your system appears as EXPIRED Support. Thanks
Thanks for your patience! Please check your inbox!
I have 2 Mailster licenses, and here’s a feature request, something I could really use: the ability to send a campaign and exclude people from the nominated list. For example, if you’re sending to list A and excluding list B, people who are signed up both for A and B would NOT receive the message.
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
hi
when i try demo i don’t find possibility to remove mailster to creat new image size in from dynamic posts -240×160.jpg i need that because in my website i have standard image size for the all posts
thanks
Hi!
You can choose to use the “original image” to bypass the image creation process.
Hope that helps!
hi i don’t know why but it still creat new image size from dynamic posts
Hi!
Please open a ticket via our member area. If you haven’t an account already use this link to register: https://mailster.co/go/register/
We are looking forward helping you out.
Hello!
Is it possible to select lists by WordPress user role? For instance: I have an editor and I want he can only send to 2 lists.
Thank you very much!
Hi There!
This is currently not possible.
Regards
Can this auto-subscribe a user to a list if they purchase a product in Woocommerce?
Hi!
Yes, with our WooCommerce add on. We have an article about this on our knowledge base. Please check this link: https://kb.mailster.co/mailster-and-woocommerce/
Regards
Hi, is there a way in this plugin that we can send unsubscribe people info to a different email address? Regards Asad
Hi There!
Yes there’s an option for that in the settings: https://docs.mailster.co/#/settings-subscribers
Hope that helps!
Hi, congrats for the plugin 
How does it work with WPMS? Is it possible to activate it for the whole network and manage the e-mails in just one place or should I activate it just for the website I want in the network? Thank you!
Can the same list have many different tags from which I could filter the users in order to send them the e-mails? Thank you.
Does the plugin send e-mails in batch, like 50 to 50 to prevent blacklists?
Can I add all users who filled a gravityforms, wooform or contact7 form? Sending them to many different lists?
How should I set my server in order to avoid blacklists? Like setting DKIM DNS or something like that. Do you guys have any tutorial about it? Thank you!
Is there a way to integrate the New Campaign editor with my own drag and drop editor? Is there a tutorial about the hooks for that? Tks.
Hi!
Mailster doesn’t act different if you use it on a multi site network. Best to enable it where you need it.
A list in Mailster cannot have different tags but you can use custom fields and target your audience with segmentation. (https://kb.mailster.co/segmentation-in-mailster/)
Yes, Mailster send in batches and can be setup as you wish (https://docs.mailster.co/#/settings-delivery)
If we have a proper add-on you can connect third party apps with Mailster. Otherwise you need some custom coding.
You can setup DKIM keys in Mailster. We have an article about this on our knowledge base. Please check this link: https://kb.mailster.co/what-is-dkim-domainkeys-identified-mail/
We have currently no support for third party editors so yours would properly not work without custom modifications.
Hope that helps!
Hi
Is there a way to automatically import mailchimp users to mailster?
Thanks
Not at the moment. You can still import a CSV from MailChimp.
Regards
Hi, to import email with multiple list (First column EMAIL, other columns LISTS), it’s said to add list in one column separated by commas. How can you do that because CSV will create as many colmuns that they are commas… thanks
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Greetings,
I can´t login to your support system (extended support), so I´m writing my questing just here:
If I try to write a new campaing (or auto-responder), the page stucks. Developement console claims “too much recursion” (load-scripts.php) -> jQuery (128!) (datepicker.min.js) -> “_getInst” / “_optionDatepicker”.
Additionally the system test runs into an error on “A problem with you permalink structure. Please check the slugs on the frontend tab.” but all the pages are working as expected.
WP/Mailster are the latest versions, no cache / optimization in place.
May you´ve any hints for me?
Regards!
Hey There,
Thank you for writing in! Please get in touch with us here and mention your purchase code.
We are looking forward helping you out.
HI
after used the demo plugin i find all what i need for static newsletter and because i work in news website with lot of dynamic posts i need to answer me some question before buy
- 1- why there is no posts tags with category in 1/3 column for every column
- 2- when i used the auto it be applique just for the first column
Hi There!
1) You can add post tags with category everywhere in your campaign (they look like {post_title:-1;123})
2) Since v. 2.3.17 you can use the auto feature multiple times on a module with multiple columns.
Hope that helps!
Thanks for the quick answer
i understand for the first question it’s not insert like others tags {firstname} from the menu ?
These are static tags in the menu. Dynamic tags are used for posts. We have an article about this on our knowledge base. Please check this link: https://kb.mailster.co/tags-in-mailster/
Regards
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