215 comments found.
hi i would like to buy but is not working on my phone / also can you add auto clean of history and files after like 30 days or something similar
Hi Can you please let us know which mobile and browser you are using. Also for your second bit, unfortunately we do not have any feature like you require.
i was using android phone browse chrome
to use this plugin do i relay need to use S3 ??? i wood prefer – clean of history and files by time i can pay extra for it
also on desktop i can’t send i file – and on mobile is not working when you try to open the image in chat
Hello, If you want to enable file sending option then s3 is needed. And I couldn’t find any issue in our demo as you said.
did you cheek the chat form your phone ? also the images shearing is not working
Yes I have checked it from both my phone and laptop browser. Image sharing I am seeing many other user has shared images. You can check that.
PHP Maximum Input Vars: 1000
The Recommened Minimum Input Vars is 3000
I don’t know what it is…
and how to setup this?
All got Recent Error Logs>
Array ( )
what does that mean?
Plan to get emoji for chatting ?
Hello,
Can you open a ticket regarding your issue so our support team can help you. And sorry right now bwe don’t have any quick plan for emoji support.
https://redqsupport.ticksy.com/Regards RedQ Team
demo is not working.. white screen
Hi I have just checked and it is working fine. Can you send me the link or the device and browser from which you are trying to see our demo.
No luck. (MacOS Mojave + Chrome 73) Refused to frame ‘http://54.210.204.137/' because it violates the following Content Security Policy directive: “default-src ‘self’”. Note that ‘frame-src’ was not explicitly set, so ‘default-src’ is used as a fallback.
Hi Thanks for notifying us. The issue is fixed now and you should be able to see the demo.
No worries. Can you tell me how can we delete or archive a message session?
You can delete a specific message not the entire conversation.
What does it mean exactly? So, you’re telling me that I can not delete a conversation or conversations 
isn’t it a little bit strange
You can’t delete conversation. Where conversation means bunch if messages between two users. I mean you can’t delete all message between two users at a time. You can delete single message not the whole conversation.
Regards RedQ Team
Presale question: Is following possible? I have a wp system working. I now make 5 pages/posts on this. Each post/page has the message plugin (via short code) integrated. Page-1: All users should be possible (after registration) to contact receiver-person-1 (not each other! Not see others) who “owns” this page. Same on Page-2: All users should be possible (after registration) to contact receiver-person-2 (not each other! Not see others) ... and so on for all 5 pages/posts. Means each page with the shotcode inside has a specific receiver (or call it owner) only but all users from outside should able to contact them. Question: Can a user from outside contact also 2 different receivers (for example I, as a user want chat via page-1 with receiver-1 AND page-2 with receiver-2 also. How the notification is done? E-Mail? SMS? Thanks.
Hi Unfortunately that is not possible.
Hello,
I’m interested to buy,
But when I try with your demo and send message from mobile phone, chrome, message can not be sent properly (seems only “paste” can work)
Would you check and fix this problem?
Thank you
Hello, I have texted our demo in multiple devices I couldn’t find any issue. Can you please show us the issue screenshots or explain how you face the issue.
Hello,
I attach screenshot of bug.
https://drive.google.com/folderview?id=1KOfjybk15ID5BYr_Na9Dqq4AatNrKDJ2With both keyboard, clicking “send” button did not work. (Text will just disappear after clicking submit button)
And also when focusing out of textarea, the text which was written will disappear.
Using enter key to submit seemed working Ok, but only with google keyboard. (Second image, with AI keyboard, worked only with “past”)
It will be difficult to use with mobile phone. It will be great if you could fix it.
Thank you
Hello, From the screenshots I didn’t understand the issue and many of our customer already using the plugin in both desktop and mobile devices. No issue at all. Few issue were reported which we have fixed in our last update.
Hello,
you tried with android phone, chrome, and default keyboard? on your demo site (Anyway, I think submit button problem is not because of keyboard)
Anyway, It was my report.
Thank you
Hi It as stated in our earlier reply we could not understand the issue. If you have any issue please let us know on our support portal and our support team will assist you.
I see this error when I active this plugin “Can’t Activate! Yobro requires MySQL 5.6 or higher!”
Hello, I couldn’t see a purchase on the user you are commenting. Please do comment with the user you have purchased the plugin.
Hello
I need to ask if my website visitors can chat with each other ?
Yeah this is the plugin specially for user to user messaging system.
Fine, so this plugins runs on front-end, right ?
Yeah it runs on frontend.
if my wordpress website was visited by 1000 user at the same time, does the plugin shown all those users for chat?
Hello, I didn’t really understand what you meant. Please check our demo I think you will understand. http://54.210.204.137/ check the messenger page.
I didn’t get this plugin, i have no idea how to make it work…. I have activated it, but then what? it’s not changing anything!.... I really don’t get this plugin.
Regards RedQ Team
Hi, is there an mini chat like in Facebook or Arrowchat integrated?
Sorry No such option available. Its a user to user private messaging plugin.
Hello sir, Presale Question: We want the following features: In each Provider profile, allow the customer to send a private message. The customer can deliver a message to the same provider at a time. Other provider’s profiles may not appear in the chat box. The provider can send messages to every user (Provider & Customer). Is it possible? I’m waiting for your response.
Yeah, Its parially possible. You have to configure that way. Our support team can help you with the issue.
So basically here a honest review from a 6 months Buyer BE CAREFULL PEOPLE.
1. If you are using mysql 5.5 RIGHT NOW , you can’t use it (so all 1&1 ionos and HostGator host user can’t) . I contacted the support you get 2 options :
- giving some unknown developers the ftp where you handle all your informations - waiting for a next update ( but here the second point ) .
2. I bought it 6 month ago with the 1.8 versions, and since i bought it I’M STILL CAN’T BEING ABLE TO USE IT because they didn’t make it possible to translate some word in the PO file.
So here it is : If you are not using mysql 5.6 you can’t use it without giving them personal information ( i kept the chat from support for who is interested ) . If you are not english , you can’t use it with older versions. If you want to activate user messages only for admin your actual user will still able to chat together and it apply only for new users ( i kept the chat from support for who is interested ) .
A part of this, everything works well. But well, does it make a sens ? Good luck for new buyer , second experiences with redq team product maintenance and support , all i can tell you , if everything works find it’s perfect, if you get problems then good luck.
Hi Can you please check out the response that our developer has provided on your support ticket.
Hello Sir, Presale question: We want to add chat facility to our website, which is a service booking website. We want providers and customers to send messages (text and attachments) to each other and view (read & store) the providers and customers messages from the admin backend. Is it possible?
Hello, Let me explain what you can do. First of all our plugin provide a shortcode with multiple attributes like user_idand role. Default it shows a chatbox where every user in your site can chat with another user. If you use user_id params then the user can only send message to that user. You can also add send message button to any user profile page and a notification shortcode also provided. So what you are currently going to do is need a send message to your product page where the customer can send message to the providers. And in your customer and providers dashboard you have to put chatbox shortcode. So if any user send any message then the providers can read the message from his dashboard and the customers will also get his providers reply in his dashboard.
Regards RedQ Team
NB: The shortcode is build for wordpress front only and logged in user only. So if you want to use the shortcode in wordpress backend I mean admin panel then it wont work.
I get mysql 5.5, on 1and1 can’t update it , and now can’t install the last version “Can’t Activate! Yobro requires MySQL 5.6 or higher!” . So basically i can’t use it anymore , help please!!
Hello, Please open a ticket in our ticket forum your issue can easily be solved. And we going to push an update with the fix very soon but right now our support team can help you with the issue. https://redqsupport.ticksy.com/
regards RedQ Team
Hi there, I’ve purchased a few messaging plugins that haven’t worked out so I just want to make sure this will do what I need.
FYI – my site is a multi-vendor bookings website.
Can this plugin work as a post-booking communication tool? I had wanted to integrate it in the user/vendor bookings page where they can open a chat to communicate with each other.
Hello,
In the product page you can put a button to let the user to send message to the vendor. Vendor must have to be a wordpress user. then in the vendor profile you could set the yobro_chatbox shortcode so vendor can check the message and reply to that message. No from the user/customer dashboard customer can continue the chat. So you have to follow few procedure. The plugin is not fully build to this purpose but you can make it working I hope. You just have to follow some procedure I think. User have to login to chat with the vendor.
Regards RedQ Team.
Hi I’m trying to get my S3 bucket info in. Can you give me an example of the s3 bucket name format and region format you’re looking for? an example in the documentation would be helpful…
Hello, Check the below image https://cl.ly/a44b40c30249
Regards RedQ Team
Can I set this up so that I have a single page with shortcode that displays members a chat room where they can contact only the specific instructor on the site (this can be a custom instructor role person for example). I want site members to only be able to communicate with instructors and not other members.
2nd question: can users upload attachments via chat?
3rd: can I set which roles can use chat? For example I only want subscriber role to have chat access and those users that dont have any role on WP to not be able to use chat.
Thanks for help
Yes our plugin has option to upload attachments in chat. But you have to use aws s3 butcket to store your attachments. And the rest of the options not available. You can set a chatbox where every other member can send him messages. But role or any other restrictions is not available currently.
Regards RedQ Team
it’s really nice to open a box on user page, but on your demo site, on user’s navigation links panel, your message link appears weird… you should check yourself… some wrong css?
Hello, Can you provide us the url or screenshots of the issue you are indicating.
Regrads RedQ Team
wait , what? you didn’t test your demo site?
https://www.dropbox.com/s/7huimix0istmbtw/John_Doe_%E2%80%93_YoBro.jpg?dl=0so? the message icon with count fixed?
my browser is safari.
waiting for answer before i make the purchase….
Hello, Yeah its a design issue. No, the count will increase with unseen messages. Just like any other message notification works.
Regrads RedQ Team
I meant the appearance of the link , you fixed the position ? it floats on another line… i just want to make sure of this before i do the purchase.
Hello, You can check the demo now I have fixed the icon replacement issue. Its just simple css. On your theme it may default work without any issue. https://cl.ly/c746b43b8f3a
Regrads RedQ Team
Please I need to see the DEMO before purchasing … Thank you …
I can’t try the demo. I’m getting this error “54.210.204.137 refused to connect.” when I try to login to use the chat. I tried with Chrome, Firefox & Internet explorer … Can you help me?
Hello, I can’t find any issue on my end. It seems this could be your ISP I mean internet provider issue. Have you successfully logged in?
Regards RedQ Team
Hey, i have a site https://www.ways.guru/. it’s a site like freelancer.com. user can chat after the other one is approved. so does your plugin is working with this. plz reply asap, i want to buy your plugin.
Sorry No approval system is available in our plugin. Any user can chat with other user.
Regrads RedQ Team
I cannot login to the demo, please need help …
Hello, Use any of below two credentials
usename: demo1 password: demo1
usename: demo2 password: demo2
Regards RedQ Team
I cannot login to the demo, 54.210.204.137 refused to connect … Then I tried the “User Demo 1” on Google Chrome “User Demo 2” on Mozilla Firefox browner … But no result … Please could you check on your side and send me detailed information to try the Demo, Thank you …
Hello, It doesn’t seems your internet provider issue or your country has restrictions. In our end we can login using the same credentials and customer as usual doesn’t this type of issue.
Regards RedQ Team
