9077 comments found.
Hello, today I did a compatibility test to update my website from PHP 7.0.x to PHP 7.1.x.
There were some warnings from your plugin. Obviously I know this does not stop the plugin, however it is interesting to check the warnings to avoid future problems 
FILE: /htdocs/wp-content/plugins/mailster/views/conditions/field.php
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
1 | WARNING | No PHP code was found in this file and short open tags are not allowed by this install of PHP. This file may be using short open tags but PHP does not allow them.
FILE: /htdocs/wp-content/plugins/mailster/classes/subscribers.class.php
FOUND 1 ERROR AFFECTING 1 LINE
1035 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead
FILE: /htdocs/wp-content/plugins/mailster/classes/libs/phpmailer/class.phpmailer.php
FOUND 4 ERRORS AND 2 WARNINGS AFFECTING 6 LINES
699 | WARNING | INI directive ‘safe_mode’ is deprecated since PHP 5.3 and removed since PHP 5.4 1491 | WARNING | INI directive ‘safe_mode’ is deprecated since PHP 5.3 and removed since PHP 5.4 2700 | ERROR | Function set_magic_quotes_runtime() is deprecated since PHP 5.3 and removed since PHP 7.0 2705 | ERROR | INI directive ‘magic_quotes_runtime’ is deprecated since PHP 5.3 and removed since PHP 5.4 2712 | ERROR | Function set_magic_quotes_runtime() is deprecated since PHP 5.3 and removed since PHP 7.0 2714 | ERROR | INI directive ‘magic_quotes_runtime’ is deprecated since PHP 5.3 and removed since PHP 5.4
Hey there,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
I’ve come across an odd bug. I use a bunch of plugins, and noticed that mailster suddenly stopped working, complaining about a “parser error”. So i removed one by one all plugins to see what causes the trouble, but even till i only had Mailster active, i got this error message. So i thought it was maybe the new theme i am using, so i changed my theme, and TATAA, everything was working again. To make sure it’s a problem with the theme so i can contact the autor i changed back, but… the plugin was STILL working!
So i turned one ofter another plugin on again, and mailster was running as susual, but suddenly at the 5th plugin (or so..), i got the parserer problem again.
To fix this, i have to deactivate all plugins, change the theme once, and it runs again.
So i activated just mailster and eforms (the one that cause the problem before) but both have been working fine. So again i added my plugins after after another, and this time my SEO tool cause mailster not to function any longer.
I absolutely have no clue at all what’s causing the issue, i just wanted to let you know, since 2 mates i recommended to use mailster face the same issues. One of my client whom I also conficed to use mailster, has no trouble at all.
And no, i can’t open a ticket in you forums, since my support expired, and i’m not going to pay 50 $ to hand you a bug report 
I came up with a workaround, so i can still use mailster 
Hi!
I’ve you were able to located the plugin which is causing the problem I suggest to get in touch with the developers. If we should investigate please open a ticket.
Thanks!
Hi do you have any documentation of connecting this plugin with office 365 ? we have tried everything but still doesnt work
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Hi is this only for newsletters? Is there a way to feed all WordPress transactional emails through it? I ask because you mention in other comments that you can throttle emails per hr in a queue. That would be a really helpful feature to know all emails from my site are keeping under eg 100 per hr (host’s smtp limit) and queued up if that cap is met. Is that possible?
Hi There!
Yes, you can Mailster to “hijack” wp_mail() messages. We have an article about this on our knowledge base. Please check this link: https://kb.mailster.co/how-can-i-use-mailster-with-the-wp_mail-function/
Hope that helps!
Does it support Third party plugins?
(like Dokan, iThemes Security, Wordfence, and etc…)
I’d like to design email template for each plugin that sends email.
Is it possible?
{I know it supports Woocommerce but I’d like to know about other plugins email template)
Some plugins like Yith email template work with third party plugin emails like a charm. I’d like to know more about Mailster.
Hi there!
Mailster can work alongside other plugins if they follow WordPress Coding Standards. If there’s any conflict I’m happy to assist/resolve if it’s problem within Mailster.
Mailster has an own template language but some third party providers support it. Please check with them for support.
Best Regards
Hi I have purchased 2 licence codes, but can only download one. How do I access the second code. Thanks
Hi there,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
I can’t login using the purchase code I have and I really need access to the second purchase code. I get an error saying purchase code already in use. Need this fixed. Thanks
We have an article about this on our knowledge base. Please check this link: https://kb.mailster.co/where-is-my-purchasecode/
Hello, Is it possible to add ACF for any post that uses them ? Or is there any filter or hook to add cutom fields to the post in order to have more than the default ( image, title, excerpt) ?
thanks
the automatic mode to insert post seems great but i just need more fields…
Hi!
You can extend the output and customise it to your need. We have an article about this on our knowledge base. Please check this link: https://kb.mailster.co/changing-the-static-auto-tag-output/
Hope that helps!
thanks but in your documentation, there is no way to retrieve ACF or post_date in $data, am i wrong ?
if it’s possible to add $data[‘date’] = $post->post_date; in the hook , how do you display it ? thanks
Yes this can work as well.
but you did not explain in your documentation how to display it
I’m happy to assist with this if you have a valid license. To answer your pre sale questions: It’s possible to use the date of your posts in campaigns.
Regards
Actually i have a valid licence but my support has expired and don’t know how to renew it.
ERROR: Database Structure Test again You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘count (count), KEY error (error), KEY ignore_sta’ at line 19 => Created table wp_mailster_queue
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Coloquei minha licença no campo porém aparece a mensagem ” Purchase Code already in use! ” e não me deixa prosseguir.
Hey There,
Please get in touch with us here and mention your purchase code.
We are looking forward helping you out.
Question: is it possible with Mailster, to receive an email that has content, automatically reformat it and then send it out to the mailing list?
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
even if I purchased the plgin already, I havent really used it much. this was more of a “pre-sales” question.
This would require some custom code and is not working out of the box.
Any plans to have e-commerce analytics or some type of conversion tracking for the emails?
Hi!
No plans for that atm.
I believe that, once a received campaign-email is viewed in a browser, it is not responsive and it doesn’t load images (do I need to “attach images” in the campaign options?). Please double check.
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Initially I loved what this brought to my website, but the support is lagging beyond any thought of thorough.
I need a captcha for my sign in…
So I download BOTH of the captcha plugins that are offered by Mailster… neither one works… so I moved EVERYTHING to a FRESH install of WP, and neither one still works.
After neither worked initially I submitted a support ticket – nothing for 3 days, and then a follow up that the plugin had received an update – I’ve already go the new update.
So I responded with that information.
24 hours later, whoever is responding didn’t take the time to read ANY of my initials support tickets or the FOLLOW UPS and tells me that I could try either of the two plugins captcha plugins that Mailster offers.
I write back on the same day (Feb 8th)... and sill no response.
The plugin seems like it’s great… but the support is lacking, and yet I’m asked if I’d want to EXTEND my support…
I guess EVERYONE needs to, because most of the support time is needed just for a response.
So I’m asking here, AS WELL AS ON MY SUPPORT TICKET:
I keep getting an error when I use EITHER of the Captcha plugins for Mailster
PHP is version 7.3 – GD Libaries are instaalled
Any idea!
Spam with Mailster is becoming an issue I’ve never had before with any other email plugin.
Hi there!
Sorry if your not happy with support. We have some backlog recently and we slowly catch up. Please check your inbox as you already have a reply.
Thanks for your patience!
Where can I request to change my domain name? I seen that I can change it from a mistake but, it doesn’t say where I can change it.
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
I went there and entered my purchase code and I keep getting this message. Purchase Code already in use! That is why I am contacting you here. I went to support and I have done everything else and I still can’t resolve this issue. I don’t remember what domain name I used when I registered first but, I want to change the domain for that purchase code. My other domain expired. Can you please tell me how to change my domain for my purchase code? Thank you!
Hey There,
Thank you for writing in! Please get in touch with us here and mention your purchase code.
We are looking forward helping you out.
Still no reply from support!
Hi!
You should have a reply already.
Best Regards
Is there a Mailster LIVE?
Yes, we have a free plugin: https://wordpress.org/plugins/mailster-live/
Is it possible to build a service like aweber with this plugin and sell subscriptions?
Hi there!
It’s not possible as it requires a lot of customization work and it’s also not possible as we currently only offer a regular license which doesn’t allow this kind of service.
Best Regards
Is there any special reason why you ignore ticket requests? I hate to drag it out here in the comments, but apparently this is the only way to get your attention, since my original ticket is being ignored since 12th of January and my subsequent ticket (about the original ticket) is left unseen since 24th of January.
What is the point of paying for the plugin and the support if I barely receive any? About a month ago I have provided access to the staging site to finally find what is the problem that is causing multiple issues on my site, but no updates and emails ignored. Original post date of the ticket? 16th of November LAST YEAR.
Ridiculous.
sigh After posting this I’ve been contacted by support all of a sudden, with apologies and everything, and one issue has been resolved (admittedly, an issue wasn’t caused by Mailster, but I was happy it got solved) and then when it came to solving the other, main issue – let Mailster handle all outgoing mail option – the support stopped. The last email I received was on 12th of February and I have sent two emails since to check on updates, but I get no reply whatsoever.
I hope your ticket/email system is just bugged or something, because ignoring an issue like this is really bad support.
Hi, I’ve been using Mailster for some long now but lately when I try to edit or save a newsletter or an autoresponder I get 404. I did an update to the latest version but still nothing. Any clues for a fix?
Many thanks!
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Are you going to discount? (chine years, valentines day :D)
Hi!
We have currently no plans for any discounts!
Seeing as you don’t support Polylang, will I still be able to use the plugin on my Polylang site but just use my main language? Or will this cause issues?
Hi!
We Ahne no reports on conflict with Polylang so far.