359 comments found.
I too have to ask about your license method as I have a few of your plugins. It seems that your plugins may expire after 6 months? As far as I am aware listing on envato means lifetime license/updates. So if that is the case then you are not within the TOS? Only support is paid extra. Please comment on that.
Hello JohnS0N, Yes, it is lifetime update. Only support is expired after 6 months. Don’t worry.
Thank you for clarifying!
Upsell Popup hiển thị giá không đúng khi chuyển đổi tiền tệ bằng plugin(woocommerce currency switcher). Nó cũng ko hiển thị giá đúng khi dùng chung với plugin WooCommerce Dynamic Pricing. Plugin của bạn chỉ hiện giá gốc (default currency) trên popup upsell. Xin hãy fix nó
Xin lỗi bạn hiện tại WooCommerce Boost Sales không compatible với hai plugin woocommerce currency switcher và WooCommerce Dynamic Pricing
Có cách nào hiển thị Upsell ở trang cartpage không bạn. Sau khi add to cart thì đi đến trang cart và sau đó xuất hiện popup upsell
This is the second product we bought from you where it says the key is invalid for updates. Please fix.
Hello ingearx,
Please follow this guide to get an auto-update key. https://villatheme.com/knowledge-base/how-to-use-auto-update-feature/Pre purchase: Can we upsell on checkout and cart and thankyou page ?
Sorry, it is not possible now.
One suggestion: Make the button “continue shopping” on the popup redirect back to the same page the buyer was previously on (as if you would close the popup). I think redirecting the buyer each time back to the main shop page is very confusing as the buyer is already on a certain product page within a certain category and he is most likely interested in those products… and not the general products on the starting shop page…
Hello JhonS0N,
Thank you for your suggestion, you can choose to not redirect customers when they add to cart a product from Up-sell pop-up.
I don’t know what you are saying actually, but I have hidden the button with css for an instant 50% conversion increase. I really don’t understand why plugin authors aren’t trying to rather improve the plugins but instead are just giving reasons why this and that can’t be done.
Hey I sell price guns and labels for the price guns and I set using dynamic pricing that when a client buys 8 labels he gets the gun price for free. I would like to know if its possible to set that when the client is on the price gun page before clicking on the add to cart button, a popup will appear and will offer the client to move to the custom labels page, buy 8 packs and get the gun for free. Please note I need that the client will move to the page as he will need to choose some options in the page and not just add the product to the cart. Is this possible with your plugin?
Also, I need to create many of these offers, so will it be possible to write a custom message for each popup ?
Hi. Currently our plugin can not do what you need. Best regards.
Incompatibility with WooCommerce Product Bundles (official) plugin (https://woocommerce.com/products/product-bundles/).
Please take a look on the set-bundle: https://www.martha-lotte.de/shop/pflege/set-lila-loves-it-zahncreme-zahn-fingerling/
And a normal product as example for cross selling popup: https://www.martha-lotte.de/shop/halsbaender/halsbaender-mit-schnalle/cloud7-hundehalsband-central-park-braun/
If i deaactivate (Add To Cart button – Add to cart will use Ajax instead of submit in Detail Product page) in cross sell settings the add to cart button appears.
But than i have no cross selling popup.
Could you find a way to make both possible in combination? E.g. a functions.php code?
Hi. We will check it after we are back to work after our Tet holiday.
Any news for it? We need a fix to use it with sets. I am wondering that no others inform you because many peoples use the official set plugin.
Our plugin uses bundle created by itself. You can sync upsells and cross sells from products to use it. Bundles of WooCommerce Product Bundles (official) plugin are not supported.
Not possible to use both together? An if else function for the ‘add to cart’ button?
I am sorry i think i dont understand you. Please leave a ticket about this on our support forum https://villatheme.com/supports/forum/plugins/woocommerce-boost-sales/ and attach that bundle plugin and tell more detail about your issue, i will help you check it.
Done
After update to latest version: “new item has been added to your cart” wouldnt be translated. 
Hi. You need to sync the language file to update newly added strings.
It doesnt work, because this term is not included in pot. So i need to fix it by my own and change it in php file. Please check the pot if the right term is included for next update.
First you need to sync the template file of the plugin. Then you sync the language file. Please do it in order.
still no option to add variations without going to single product page?
Hi. It’s included in the latest update, you can see it in the changelog. Please download to use it.
Hi, can you show me live example? I can’t see this anywhere. Thanks
Please check the plugin demo again now.
Sorry but if I use crosell, is it possible to show pop up after press add to cart? And there is still bug. Size it’s not showing and behind stars is ssss. See here: https://www.screencast.com/t/tDSEEZAxTN
Hello lew1s,
There is no option to display cross-sell after clicking on Add to cart button now. The problem you sent is a CSS conflict. Please renew the plugin and leave a support ticket at https://villatheme.com/supports
I had this issue before and you didnt fix it when I had the support so can you please check if you can fix?
Please contact us at support@villatheme.com We will help you with the problem.
I sent you email
Thank you. We have replied. Please check your email.
My purchase code does not work in the update tab in the settings. How do i update?
Hello,
You can see at https://villatheme.com/knowledge-base/how-to-use-auto-update-feature/
I think that the following happened with the new update. Your wrongly worded string “new item has added to your cart” in English has been corrected to “new item has been added to your cart”. But it may have been hard coded (I didn’t check) because it is not available to be translated. And because my website is not in English I am now unwilingly displaying this English content… can you fix this and make it translateable?
Hi, if you use Loco to translate string you need edit your language file and click sync button. You have to do this everytime new strings are added.
Right. Obviously. LoL. That solved it 
For variation products: Can we hide variation selection boxes (like size, color, etc) and Quantity field, so only to have cart and view more button in up-sell popup ?
Hi, i will check the code to see if it’s possible.
I need the “add to cart” button to display in the popup for cross-sells. It is a MUST for mobile users and extremely important since most online shoppers these days are using mobile phones. How can I show an add to cart button for each cross-sell product?
Hello mgarcia48,
Because cross-sell is a bundle, so it is not logical to have add to cart button on each button. It will confuse customers. https://imgur.com/a/YmV7bJC
Hi!
Is it possible to override products in upsells (not cross-sells)?
In other words: is it possible to Remove the same product on cart when add another one? (in upsell process)
Thanks!
Sorry, this option is not available now.
Hi, is the new version still coming this week?
Hello yzhang747,
It will be released next week. but if you need to not-redirect feature now, please contact us at support@villatheme.com
Thank you, I emailed your team. This is of some urgency for us to launch a site. Do you know if they will be able to help me out today?
Sorry for being late. We will send you the update today.
Hello! I have two presales questions.. 1) in Upsell popup window can I disable “Checkout” button? (I want to force my customers to go to the Cart page before Checkout). 2) Can I translate all text? my website isnt in english language and I need to translate everything to the site’s language. Thank you!
Hello Cae2,
1. It is possible with some CSS code. Please purchase and contact us. 2. Yes, you can translate the plugin using Po Edit or Loco Translate.
thank you for the fast reply JulianVu! I have another question! In features it says:
"Display under Add to cart button: Display cross-sells bundle under the Add to cart button in the single product page."I Didn't find it in the Live Preview, there is some screenshot to let me see it? it's the desired way for me to show my cross-sell products, I dont like to much the "icon on botton" way stuff 
Thank you!Hello Cae2,
Please have a look at this picture. https://imgur.com/a/R88vqNh
HI may i know $30 is for monthly or for 6 month? And $39.38 is for 12 months ?
Hello zareefaworld,
6 months support and automatic update. After that, it is lifetime update manually using .zip file. Similar with 12 months plan.
So that means around $5 for each month?if i stop paying it..i m not able to use it anymore?
Well, you need to pay $30 once.
But you can use the plugin lifetime
thank you!
Hi, I have pre-sale questions: 1. On the Demo site, when ran from a mobile browser, the bottom of the cross-sell popup gets cut off and there is no way to scroll/ see the bottom (the related product pricing is cut off). Is this a bug? 2. You mentioned a feature update so taht after adding a related product, it won’t go to that product’s page. Do you have an ETA for this update please?
Thanks
In addition: 3. Can the Cross sell pop up be only applied to certain categories of products only? eg, if I sell flowers as my main product and cross sell a birthday card or chocolate, I don;t want the cross sell popup to come up on the card product itself, or after adding a card. 4. Can the popup stay on the original product after a related product is added? I want customers to add multiple related product for the original added to cart product.
Hello yzhang747,
1. We don’t have problem with this. May we know which device and browser you use to check?
2. This will be released within next week.
3. You need to assign cross-sell manually, so you may just assign the cross-sell to the flower product.
4. This is same with the problem 2, right? It will be released next week.
Thank you for the prompt reply. From you reply it would seem the plugin will suit our needs. Can you also tell me how are the cross sell products sorted in the display? If I may make a feature suggestion for future: I think adding the feature to assign cross-sells by vategory would be very handy. eg, if you add a new cross sell product, and there are many main prioducts that will feature this new one, then if we assign cross sells by category, there is no need to manually go through all of main products to add the new cross-sell.
Hello yzhang747,
There is no option to sort cross-sell products on pop-up now. We will consider your suggestion in next updates.
Can this be added in the footer part or other part of the site, We dont like having it as a pop-up
Hello ReyCasper21,
You can display cross-sell bundle under add to cart button. https://imgur.com/a/jlAINgg With up-sell there is pop-up only now.Is there a way to batch add cross-sells to products? Doing it one by one is time consuming. Why does this plugin not use upsells/cross sells built into woocommerce vs its own product/post type?
Hello boydcycling,
Sorry, the batch add cross-sells feature is not available now.
