645 comments found.
is this multisite compatible?
Hello jeffreytay,
It is okay if you use Wordpress network https://codex.wordpress.org/Create_A_Network. You can use the free version to check for compatible. https://wordpress.org/plugins/woo-photo-reviews/
Hi, I am not able to update the plugin even with the purchase code there as it shows me this error: https://www.screencast.com/t/cMLcICzSNs and also it doesn;t display the product image correctly in the widget as here: https://www.screencast.com/t/shzh5Gt3O they are all the same. Please advise how to fix it
Hello bbrain123,
Please follow this guide to authenticate your purchase and get an auto-update key. https://villatheme.com/knowledge-base/how-to-use-auto-update-feature/
Hi, I’ve updated the plugin now yet the issue remains – all the product reviews for DIFFERENT products are displaying the image of one SAME product https://www.screencast.com/t/ChCFiDwINPa0 how to fix that?
Hello bbrain123,
Please contact us at support@villatheme.com We will help you to check the problem.
Hi, i like to buy your plugin but your free plugin did not show those comments with images, could you check for me urgently? I like to purchase plugin before 10 Feb
https://www.chiczestuat.shop/product/blue-slim-lace-ruffle-pleated-blouse-in-stripe/Hello hsianglin21,
Sorry for late reply. Please contact us at support@villatheme.com We will help you to check.
Hello, I have an error of adding file with the free version. Will you help me with this if i buy the pro licence? Thanks.
Hello comtugal,
Yes, please contact us at support@villatheme.com we will help you with the problem.
Hi, is there a way to show all reviews without pagination? Thanks
Hi. To disable pagination on single product reviews, please go to settings/discussions. To disable pagination for shortcode, just add attribute pagination=”off”.
You can find more usage of shortcode at http://docs.villatheme.com/woocommerce-photo-reviews/#page_section_child_menu_3142
I’m using v1.0.9.1 and there are two problems:
- It is not possible to use float numbers as coupon value like 8.33 €.
- When a user writes a review, a voucher gets generated. The voucher value is some weird date and the user gets a voucher with a worth of 100%.
Hi, These problem are solved in the latest version. Please download to use it.
I copied the new files via ftp over the old ones and the site crashed. Any advices, before i try it again?
Just delete old one before try installing new one.
Okey thanks. I’ll give it a try.
Does this plugin save the reviews in WooCommerce native reviews? Because I have another plugin that needs woocommerce reviews to work properly.
Hello tassra,
Yes, the plugin save reviews in WooCommerce native reviews. We just add pictures into it. You may use the free version to check for compatible before purchase https://wordpress.org/plugins/woo-photo-reviews/
Hello,
I’m very interested in this plugin, but I have a couple of pre-sale questions. First, regarding Ali Express importing, will imported reviews and photos look exactly the same as real image reviews? Will the images be imported to Media Library or remain with Ali Express links? Do you import additional information from Ali Express reviews, like the country of origin for the review? Also, have you had any experience integrating the add-on with Porto theme? I’ve installed the free version of the plugin, and it appears to alter only the grid layout, while it leaves the standard layout almost intact.
Sincerely,
Stefan.
Hello Stefan,
Thank you for your concerning about our plugin.
Yes imported reviews and photos look exactly the same as reviews that your customers post on your products. You can choose to leave images to remain with AliExpress links or import images to Media library, there’s an option for that. We don’t import additional information from Ali Express reviews.
I have not used Porto theme. The standard layout only adds images of review below the review content so you can only see the difference with reviews that have images.
Best regards, Kim
Hi. I bought the plugin. When activated it, appears a warning message “Warning: in_array() expects parameter 2 to be array, boolean given in ….\wp-content\plugins\woocommerce-photo-reviews\admin\admin.php on line 91”
Hi, does this message persist? For future issues, please create tickets at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/ to get support from us. Best regard.
Ok I sent all the warnings in the support.
I just replied to your ticket. Please read it.
free plugin is showing update to 1.2 buy i made purchase and its showing 1.1 why?
reviews looks very bad in responsive design you may consider adding this design
https://loox.app/ https://loox.app/wp-content/uploads/2018/07/Untitled-design-3.this comes proper in responsive
also https://prnt.sc/m6b4d6 (see the avatar images)
include these two additional designs in the plugin
Hi, Free plugin and premium one have different installing folder, slug and work independently and the release versions of them have nothing related to each other. Thank you for your suggestion about it’s design. We will consider to update our plugin’s design.
but then the feature that you have updated in the free version 1.2 are they available in the premium version?
Yes, they are.
there is a bug in plugin if i import review as verified owner and then change the verified owner mark from default to badge all the reviews then dont show the verified owner mark
also you dont have setting to send reviews to approval option for approval
also we have setting to add multiple images but how to choose multiple images?
Please create tickets about your problem at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/, i will help you with your problems.
and foe the design suggestion that i gave we can have avatar images fetched from the user avatar. if there is no user avatar present there should be setting to add avatar images in the backend of the plugin and then user avatar will show randomly from those avatar images
Thank you for all your suggestions, we will consider them in future updates.
your need to add this layout too because admin reply shows as different comment and the design is so classic we need something modern
https://bit.ly/2LLebJh https://prnt.sc/m9xc66Yes we will note this when updating our plugin. Thanks.
when will be the next update its very slow you should accept new designs and ideas asap and add more variety of designs to the plugin
We know that but we have a lot of customers and products. And we can not do everything our customers ask for. There will be selections, considerations… and plans to do those things. About the update, i can not say anything. Regards.
Hello, do you have any css code to display 2 columns of reviews (product page) on mobile view only ? Thanks a lot in advance !!!!! By the way this plugin is awesome !!! the best review plugin for woo
@media (max-width: 480px) {
.wcpr-grid, .wcpr-grid.wcpr-masonry-2-col, .wcpr-grid.wcpr-masonry-3-col,.wcpr-grid.wcpr-masonry-4-col, .wcpr-grid.wcpr-masonry-5-col {
column-count: 2 important;
}
}
You’re great !!!! it work perfectly thank a lot !!! it’s really better now
Hello, when i use the [wc_photo_reviews_shortcode] shortcode, it only display the images without any text (review text) and the name of the person sharing his review. Is that normal ? if yes, it is possible to display all reviews with content, name, image etc etc ? Thanks in advance
I think there’s problem using shortcode on your site. Please leave a ticket at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/ with access info, i will help you check it.
Hi how can i bulk product reviews?
Hello zpshadow,
The plugin allow you to bulk import review from AliExpress. Did you mean to this option?
If you want to bulk review products, you may use this plugin https://wordpress.org/plugins/woo-virtual-reviews/
the aliexpress review is bad. I want to bulk our reviews,such as review.csv to import.
woo-virtual-reviews this plugin not good.
I’m sorry, this feature is not available now.
hello why now on mobile the wcpr-filter-container and wcpr-overall-rating are not visible ?
Hi, Please leave a support ticket at https://villatheme.com/supports/, i will help you check your problem.
Hello Villatheme 
I will need your help & support for an issue arising with Mac Safari: photos in masonry are blinking / flickering and some elements are overflowing past bottom of page… This issue doesn’t appear on other browsers…
Do you have an idea of what could be causing this please?
Thanking you in advance.
Cheers.
Hello bertlion, Please leave a support ticket at https://villatheme.com/supports/ we will check the problem and help you out.
Thank you Julian, will message support later today!
after i post a review a 404 website error comes says “that page cant be found”
Hello beastbuilderco,
This is a problem with your host. We can not help with this problem.
the host isnt the problem the connection doesnt break its a missing page error
This problem happens on some specific host only.
Hi, Just purchased the plugin and was wondering if there is a way to send a review mail to customers who purchased before i had this plugin. Thanks for your time and merry christmas!
Hello Beardaresexy,
Yes, that is possible. Please go to Dashboard/ WooCommerce/ Orders/ then select orders that you want to send Review Reminder Email. Then select the Bulk Action “Send Review Reminder”. See this picture. https://imgur.com/a/gJS1SXT
Merry Christmas!
thanks for your quick reply!
Hi, i did exaclty as you said but then it gives an error. (HTTP ERROR 500) any idea why? cheers.
it acctually happens on both my websites where i installed your plugin.
Hi, Please create a ticket on https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/ I will help you check your problems.
done.
Great Plugin. Is there the option to import existing reviews with photos via XML ?
Hi, There’s no option to import existing reviews with photos via XML now.
Question, is google able to access the reviews made with this plugin on my website to put towards the google star reviews? If not, what do I need to do to allow this to happen? Thanks so much!
Hi, As far as i know, WooCommerce supports structured data including product review.
When a customer submits a review on your site and isn’t logged in, why doesn’t the form ask for a name and email?
Nevermind delete this I was logged in lol
You’re welcome. Please feel to contact us is you have any problem with the plugin.
Hi, If issue 1 is solved, issue 2 will be solved as well. Please create topic at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/, i will help you with css code to do that.
