HELLO YOURE IGNORING MY EMAIL, WHY DID YOU TELL ME TO EMAIL YOU 3 DAYS AGO?

Hi,

1) do you plan to add other free modules? for example a customer notice module

2) Your cms is pure pure php or is it a software?

Thank you

Hello great friend Alex, could you give me an help I’m starting from scratch a new installation after a while without using Cms Pro now I’m already in version 5. When I installed the digishop module when access it loads all the system menus same as the menu not posted could help me I’m using in localhost (no server).

hi, im trying to login to the live demo with admin/password and its not working, i get a notification that login is successful but then it rerouts to the regular front pages and im not logged in. im not having that issue logging in as user demo.

Hello, my problem is with the logo. I first set the database setting as logo.png and the logo is OK. Then I changed the css to sytle the logo size. But I didn’t adjust the logo size. Can you help me. I have installed the latest update. But my question goes on.

Hello, I would like to know if you already have more templates available for version 5 of CMS PRO

Can send a URL to buy its. Thanks

Hello !! As I mentioned the other day, I already bought Cms pro and Digishop. There are two issues at the moment: Why does not any item appear in the shopping cart? And I want to have cms pro in Spanish. Should I do something in the database? What is the procedure? Thank you.

Hi, is it a Multiuser Website Builder?

Regarding the live editor, the icons don’t work, and the text editor is not applied to the text at all.

Was this fixed yet or not?

Alex, I have been looking at your code which is supposed to run the recurring payments, and comparing it to the initial charge you make when a customer enters their details with stripe.

Within your database, you have a field called extra2 and this seems to contain the currency information, So for example we have ours set to GBP which is for the UK.

I looked at your initial code on the stripe api and it seems that you have the code correct here using the extra 2 field.

However, when I look at your cron.class.php which I assume runs the renewals, the code is very different. It states in the currency part of the script is in usd see the following:

require_once (BASEPATH . 'gateways/stripe/stripe.php');
$key = Db::run()->first(AdminController::gTable, array("extra"), array("name" => "stripe"));
\Stripe\Stripe::setApiKey($key->extra);

if ($data) {
    try {
        foreach ($data as $row) {
            $tax = Membership::calculateTax($row->uid);
            $charge = \Stripe\Charge::create(array(
                "amount" => round(($row->price + $tax) * 100, 0), // amount in cents, again
                "currency" => "usd",
                "customer" => $row->stripe_cus,
                ));

the currency => usd

Should that not be using the same kind of method as when it first takes the payment.

$row = Db::run()>first(Membership::mTable, null, array("id" => $cart>mid));
 $charge = \Stripe\Charge::create(array(
     "amount" => round($cart->total * 100, 0), // amount in cents, again
     "currency" => $key->extra2,
     "customer" => $client['id'],
     "description" => $row->title,
     ));

See you have currency => $key->extra2

Is this what could be causing our recurring payments not to work?

Also, I notice that the cron class file is running the public static function expireMemberships($days) first.

So if it ran that first, it would remove the expired memberships, and the recurring part would not run as it has already stripped that data out of the database, and then it runs the stripe part for the reecurring payments, but there would be none as the data has already been removed by that function.

Maybe this is where the problem lies. Last chance to fix this, as I have spent over a week messaging you and getting nowhere.

We are processing payments in GBP not USD

Have a look at your cron class file and tell me what is wrong?

Alex, I really don’t think it is fair that you leave customers who purchased this script in the dark when they have a problem that only you can fix.

We have now had 5 days go by when the stripe renewals should have taken place. That is now over 40 people who are left with an expired membership because your system does not function as you say it does. You state that stripe uses a cron job to process the recurring payments, yet we have asked you time and time again to fix it as it does not take recurring payments.

Fair enough the first error you told me was a typo in your code? Then that surely shows that you have problems with the code you are selling as your cron.class.php that is supposed to perform the renewal task just does not work.

I am sick to death of asking you to fix this problem, how can a business operate when the tools it is using has bugs. There is no documentation to assist us, so we rely on YOU answering our support questions, is that not what we paid for?

Another day passes, and you don’t even acknowledge the emails and posts?

Is there anyone on this message board who have had the same problem and found a fix?

STRIPE RECURRING PAYMENTS = NOT WORKING we cannot be clearer than that.

I have sent you the ftp details, the site logins what more do I need to do?

how can I purchase? what is the procedure???

Hi Alex

Firstly I apologise for bombarding you with messages. After trying to find out why we were getting the fatal error I had a good look through the system and noticed that STRIPE had the live mode switched off, which is strange as it has taken the initial payments no problem.

Anyway, after turning this to live mode, we do not get any errors, so the cron job is running okay now.

However, the problem we have is the recurring payments are just not working. We have lots of renewals and none of them is taking the next payment, all it is doing is removing their membership as it has expired (month to month basis).

We are using Stripe and you state that the cron job will process all the recurring payments, but it is not. It is not renewing any payment at all?

So, we really need you to help fix this as the cron job is not doing its job as you state in your comments. You say that the cron job should renew the recurring payments, but it is not, it is doing nothing except remove the membership from the user as the month has expired.

We have this set up so that the membership runs for 1 month at a time on a recurring basis, how do we fix this? we need you to help here.

Thanks Barry

hi sir,

I’m new for cms pro v5, i just installed 3 days. I need a clarification for Membership, staff, editor, a member for user creation. the access level of the user (public, member…) for page creation. where it is created and how it is worked..?

Hello,

I have a small question about v 4.10

I would like to put the menu centered on the quadro theme

could you help me?

Thanks

Alex, why I am having to post on here every day. This is joke now.

Thank you for fixing the problem with the cron job, however, the recurring payments are not being taken with stripe?

You state that the cron job does this, when clearly it is not working. I am fed up with the time it takes to rectify these problems. We cannot keep telling our customers who are on a recurring payment that we have a technical problem, when clearly the software you sell is not doing what you say it should do.

Please can you get this fixed today.

I have emailed you the information AGAIN.

Thanks Barry

Alex, I have emailed you with error information. We have ran the cron job after we found out the correct way it should be done, and now we have tons of errors. Please answer my email ASAP, it is costing us customers now as the software is not doing what it should do.

We have lots of unhappy customers on a recurring membership and we cant renew them as the damn cron is not working.

I have to wait now until you see this which will be late tonight, and more unhappy customers.

I need this fixing today, not a quick reply, a fix! We paid for software that we expect to work. Please get back to me

Hi,

I am very interested in the content management system Question before buying multiple licenses. But why not add two modules? Need both modules here One ticket support module and one customer testimonial module?

Thank you

which file should I change to change the shadow/border red of the images?

URGENT

Hi Alex

This is urgent as we have expired memberships on the recurring basis, so this is making us look very poor for service.

The cron job is failing, we are getting an error.

PHP Warning: require_once(../init.php): failed to open stream: No such file or directory in /var/www/vhosts/*.co.uk/httpdocs/cron/cron.php on line 11 PHP Fatal error: require_once(): Failed opening required ’../init.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/vhosts/*.co.uk/httpdocs/cron/cron.php on line 11

I need this fixing today, it is mega urgent, please can you get back to me as soon as you read this, we have lots of renewals happening yesterday onwards, but the script is failing.

PLEASE HELP ASAP.

Thanks Barry