4421 comments found.
We are very excited about this app and reading about and browsing all the materisal related to it. We could not find anywhere the following.
When a customer sends emails, some of the recipients are not at the office so they have setup autoresponder Out of the office. Where are those autoresponces from the recipient sent to? Is there a tag in the email where can be configured where autoresponces to be be sent to like the customer email or to our bounce@ email where we see bounces?
Hello,
Such emails are considered soft-bounces and they will be sent to the bounce server you define which further will be propagated in campaign stats under soft-bounces.
Thank you.
which plugin for coupons i need to send email with coupon code when someone subscribe to newsletter ?
You can set the coupon in the welcome email for each subscriber.
but i want set the coupon for discount product ( for email + phone )
So each subscriber that subscribes will get a different discount code ?
yes , or same . I want start from something .
Given the fact each subscriber needs it’s own unique code you have to generate it and store that code into a database. Mailwizz has a tag called [REMOTE_CONTENT] which can fetch content from a remote url, so you can have an autoresponder trigger 5 minutes after subscribe to your list, with this tag in it, like:
Hello [EMAIL], here is your discount code: [REMOTE_CONTENT url=’https://www.yourdomain.com/subscriber-code.php?email=[EMAIL]&phone=[PHONE]']
That url would create and save a discount code and then show that code to the subscriber in the email.
So it’s very doable with mailwizz, it just requires some work from your side as well since mailwizz has no way to know the discount codes.
Additionally you can have a hidden field in your list, call it DISCOUNT_CODE and auto-populate it for each subscriber with the right discount code, then in the welcome email, just include the [DISCOUNT_CODE] tag which will be replaced with the actually discount code.
So you have plenty options.
Autoresponder – when client enter email ( convert plus plugin ) . it’s send email ( by your app )with unique code , it’s possible ?
Hello,
I am not sure i understand what you mean, can you explain me what you try to accomplish so that i can tell you if it’s possible or not ?
Thanks.
What does confirmed and unconfirmed means under status >subscribers list means. If I set unconfirmed while adding a contact in the subscriber list the email is not received to that email id. Also I added email id as subscriber in list but that email is received under promotional email, when does a promotional email goes to primary email tab in gmail
Hello,
If you have questions specific to the app usage, please open a support ticket at https://forum.mailwizz.com/
Thank you.
hi,
We’ve purchase the regular license.
Questions:
- Can we use the same license for draft server and development server?
- Can we upgrade the license to extended version?
thx
Hello,
You will need a separate license for each active install you have regardless of where you use it, please consult envato terms to check this.
Yes, you can upgrade to extended license later, no problem 
Thank you.
if we try it on our draft server, and then once everything fine move it to final server, should we buy another license? or we can somehow regenerate our license for the final server
Hello,
In this case you can use your existing license, you will update it from https://www.mailwizz.com/update-license/
Thank you.
ok, got it. Thx
am having this error when adding a server from amazon
Here is a transcript of the error message: Error executing “SetIdentityFeedbackForwardingEnabled” on “https://email.us-east-1.amazonaws.com”; AWS HTTP error: Client error: `POST https://email.us-east-1.amazonaws.com` resulted in a `400 Bad Request` response: <ErrorResponse xmlns=”http://ses.amazonaws.com/doc/2010-12-01/”> <Error> <Type>Sender</Type>InvalidPara (truncated...)
InvalidParameterValue (client): Identity sendmail@sendmail.com.ng is invalid. Must be a verified email address or domain. - <ErrorResponse xmlns="http://ses.amazonaws.com/doc/2010-12-01/">
<Error>
<Type>Sender</Type>
<code>InvalidParameterValue</code>
<Message>Identity sendmail@sendmail.com.ng is invalid. Must be a verified email address or domain.</Message>
</Error>
<RequestId>f32dc611-e342-11e8-87ab-0729d1414ec9</RequestId>
</ErrorResponse>
how can it be fixed?
Hello,
As a quick answer, the error contains the answer: “Identity sendmail@sendmail.com.ng is invalid. Must be a verified email address or domain.” so you have to verify that email address at amazon.
Please open a support ticket at https://forum.mailwizz.com if you have further questions/issues.
Thank you.
okay thanks…..
Where do we download an update – The command line update says l have the latest version but l know its not true
Hello,
Download the app from your CodeCanyon account, you will get latest version. You will find upgrade instructions (video included) at https://kb.mailwizz.com/articles/upgrade-steps/
Thank you.
Hi,
Where is the newsletter registration form? No form The total size of the script? once send to the server
Thank you
Hello,
We have a video about subscribers and lists, including how forms work, at https://www.youtube.com/watch?v=VSPxmUvdSxI I suggest you take a look at it.
The size of the app is about 140mb. Each release contains actually the latest version of the app but also the update, this is why the size is a bit larger.
Thank you.
hi there, We would like to try your product to replace Interspire. Some question though:
1. Can we create automation with MailWizz?
– Trigger by date
– Trigger by email open
– Trigger by click
2. Can it support multiple account?
3. Can we assign different SMTP for different account?
4. Can we do limitation for each account?
– hourly send
– daily send
– total send
– Number of email database
5. Can we create survey?
6. Can we create web form?
7. Can we create split test?
Dont want to sound too inquisitive, just want to manage my expectation
Thanks!
Hello,
Thank you for your interest in our product.
1. Automation—You have triggers for when the subscriber subscribes to list, for when he opens a certain campaign and for when a certain campaign is sent to him. For all of these you can set the right time frame, i.e: 10 minutes after subscribe.
2. Yes.
3. Yes.
4. Yes.
5. No
6. Sure
7. No
Hope it helps.
Let me know if you have further questions.
Thank you.
wow.. that’s a fast response. thx
umm.. another question..
How’s the license work? is it by number of user, or by domain?
And is it fully open source?
Hello,
One license grants you the ability to install the app only on a single domain. If you need more domains, you need a separate license for each.
Yes, it is open source, the code is not encrypted nor encoded.
Thank you.
Hey Twis. You will implement 2 factor authentication inside MailWizz software?
Hello,
Sure, we implemented it for SafeShare and RoboSet so we can as well add it for MW these days
Thank you.
great news Twis. Thank you very much man.
Hello,
1-) Is it possible to scheduled import users? In our case, we are using magento, and customers register on a daily basis. We can export those customers with php script to a file in a folder in our server. Can mailwizz import those files with a cron job and report back to us?
2-) If so, can we add them to a specific list such as “imported” etc.
3-) When users subscribe via form, is it possible to request confirmation via email so they add us to their allowed list the and they don’t end up in junk? (mailchimp does this.)
Thank you.
Hello,
1. Mailwizz has a feature that can do list import from command line, which is basically a cron job which scans a given folder for CSV files and when it finds those files, it will import them in a list. It knows in what list to import based on the csv file name. So it is possible.
2. Yes you can.
3. I believe you mean double opt-in where the subscriber gets a confirmation email? If so, yes, we have this. Otherwise each list can display information when people subscribe, so you can add there any note you might have.
Let me know if you have further questions.
Thank you.
hi,
do you plan to improve the drag and drop email design editor ?
Hello,
The drag and drop builder is under continue improvements.
Thank you.
Great. Will be release soon ?
We just released 1.6.5 a few days ago, though that particular version does not contain many fixes for the editor. Maybe upgrade and see if you still have issues. if you do, write them down in a ticket and we will handle them in future.
It’s really disappointing that shared hosting not supporting this. I try all my best to configure. But non is work. Sorry to say this one not work on as I expect .
Hello,
We’re sorry to hear you have issues, but please keep in mind we actually have this written in the product description, we clearly state that shared hosting might work, but we advise people to use a VPS for best results, this is because it’s impossible to estimate what shared hosting do, they disable php functions, they move cron jobs, limit resources, block ports, outgoing connections, etc etc. All these are things we cannot control.
However, all the above being said a high amount of people do run mailwizz on shared hosting, it just depends a lot on the hosting company you’re using.
If there’s something we can help with, don’t hesitate to reach out for support, we’re known for our best in class support.
If you’d like to set this up on a VPS, we also offer a service to do so, check this: https://www.roboset.io/services/mailwizz-vps-install
Good luck
Thank you.
Hi, i have a site that wants to simplify the marketing process. My site charges a montly fee I would like to expand the site and add an app like this one. .
1. Can i integrate this script and allow my users to use the tool for free, if they allready have a membership on my site?
2. When i buy this script does that mean i “own” the app, and can charge a monthly fee?
3. If the above is possible how many users can subscribe to this app on my site?
4. is it white label?
Hello,
Thank you for your interest in our app, here’s your answers:
1. Your users will have to register in your mailwizz app as customers, either manually or you can code an integration.
2. You don’t own the app, you own a license which grants you the permission to use the app as a saas platform so you can charge your customers for using it. You will need an extended license in this case.
3. The app itself does not impose any limit.
4. You can brand it for your company yes, and you can use it as a saas platform where you can charge your customers to use it.
Let me know if you have further questions.
Thank you.
Pre-sale question: Is it simple enough to add an embed form on my site to subscribe to newsletter without re-direct? So there is a success message with no re-direct. Is there detailed info on how to do this and examples? Thanks!
Hello,
You can embed an iframe, this way the user will not leave your site. If that’s not okay, then you can use the API to create a custom subscription form to work as you wish.
Thank you.
Hey thanks Twisted. Is there some real examples I can look at to satisfy my curiosity ?
Hello,
If you have a look at https://www.mailwizz.com/#newsletter and submit your email, that entire form is implemented via MailWizz’s API.
Same form, implemented via an iframe, would look like this ( looks awful, i just mocked it up on an empty page ) :
https://www.dropbox.com/s/uka0s6dgaegbdkb/Screenshot%202018-11-01%2018.00.45.png?dl=0 https://www.dropbox.com/s/lq9i65qehxm4dua/Screenshot%202018-11-01%2018.01.35.png?dl=0 https://www.dropbox.com/s/7wxcio7e4hd19mb/Screenshot%202018-11-01%2018.02.31.png?dl=0of course, the iframe is not so pretty and flexible, but it’s quick.
Hope it helps.
Thanks.
Hey,
That Looks great! I am sure to purchase very soon! Nothing like good customer service to catch the fish
Your demo is not working. ERROR : “It seems this application does not use a license key which suggests it actually is a nulled application which is illegal to use. Keep in mind that nulled apps contain backdoors and exploits that can allow full access to this server. Please make sure you install a proper copy of the application as soon as possible. Once you do this, this message will go away. Thank you.”
The irony, right ? 
It’s all fixed now, thank you for reporting.
Do you offer a template for an app for your software?
Hello,
If you mean something like an entire server setup with mailwizz on it, check this: https://www.roboset.io/services/mailwizz-vps-install otherwise maybe explain.
Thanks.
No I mean a phone app for iOS or Android
Ah, gotcha. No, we don’t do that.
Any idea on how this would be pulled off budget friendly?
Hello,
Unfortunately i have no idea about this.
Thanks.
Hello,
Thanks for such a nice plugin. However, I have been thinking of using it for my websites. But I need to know following for sure:
1. Does MailWizz must need an external server/hosting?
2. I am using google cloud hosting for my website. Can I use google cloud hosting as the mail server instead of choosing any secondary email hosting? If yes, what’s the process of utilizing MailWizz with Google Cloud platform?
3. Can I create multiple lists, newsletters for multiple websites (i.e. I have two domains hosted in google cloud) from one MailWizz integration? Nor, I need to purchase and integrate the plugin in both wordpress websites? If this happens, price may be an issue choosing over others!
All these for now and these will make me clear about making the right decisions. Hopefully, get a response from the plugin contributor asap. Thanks in advance.
R. K. Mahin
Hello,
Please note that this is not a plugin, this is an app on it’s own.
1. You can host it on your existing hosting account given there are no limitation, like hosting will disable PHP functions, or things like this.
2. Yes, you can do that, if you have a smtp server on your platform, use it’s details in mailwizz.
3. You can use a single mailwizz install to handle the newsletters for all your sites.
Thank you.
Hi my friend,
Bought the software, keep up the great work! Just wanted to know, how can I setup one form for people to sign up to our mailing list where once they sign up by specific country & state, the form saves them to a specific segment for that Country & State? Also, how can i create these segments to separate the contacts? Is there an easier or better way than creating 50 segments for all states in the USA? If this is the only way, are there any bulk or easier processes to add them all at once? (maybe mysql database command etc).
Basically I’d like an organizational structure where whenever we do events, we’d like to target specific customers based on their location and send a custom new email for the event near their area. Otherwise sending to every subscriber/customer will waste our marketing efforts and cost us.
Please advise as soon as possible, thanks!
Hello,
wanted to know, how can I setup one form for people to sign up to our mailing list where once they sign up by specific country & state, the form saves them to a specific segment for that Country & State?You don’t have to worry about saving them in a specific segemnt, segments are dynamic, so you can have your subscribers sign up and fill in their country and state info, and later just create a segment to match the given country/state. New subscribers will be automatically added in those segments if they match the criteria
Also, how can i create these segments to separate the contacts? Is there an easier or better way than creating 50 segments for all states in the USA?While there isn’t any automated way to do this, creating 50 segments should not take longer than 5 minutes, it’s a pretty quick operation where you simply add a condition.
If you have further questions, please open a support ticket at https://forum.mailwizz.com/
Thank you.
Hey my friend,
Thanks so much for such a fast response. You guys are awesome and so is support! I love it!! Hope you guys stay supporting and updating longer than competitors. You guys are getting to places! A+
We do our best, thank you
Nice!
Forgot to ask, how can I directly create a segment on its own without creating campaign?
Yup, totally doable. Segments depend entirely on your email list and on the fields defined in your lists, so you can create segments even without subscribers
Hi there, thanks for the fast response. Where exactly do i go to create the segments without the campaigns? I can only find it when I setup campaign
Hello,
Mailwizz is a pretty large app, it takes time to master, best is to take the time and go through the welcome tour (popup that appears after you login) and getting started steps( https://kb.mailwizz.com/articles/getting-started-steps/ ), it will teach you lots of things about the app and how it works.
You can even have a look at a video we have for subscribers and lists at https://www.youtube.com/watch?v=VSPxmUvdSxI which covers this subject.
Thanks.
Hey my friend,
Excellent. Will take a look and work it out. Thanks so much!
Can I import data from Aweber? And if so, in what kind of details is that possible regarding statistics and users (active, open rates, unsubscribed users and so on)?
Hello,
You can only import your subscribers, in CSV format. We don’t import statistics, it would be almost impossible.
Thank you.
